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    14 February 2017
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    21 April 2025
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Award Winning, Upscale Limited Service Litchfield Hotel. This property is ranked in the top 5% of all Holiday Inn Express & Suites worldwide. When looking at hotels near Springfield, IL or St. Louis, MO consider the Holiday Inn Express and Suites Litchfield, IL hotel, which is within minutes of attractions, restaurants and more. Whether you're here for business or to relax, our Litchfield hotel provides you with quality amenities, including free wireless Internet access. We go beyond other hotels in Litchfield to meet your business needs. You may want to utilize our over 1,000 square foot, well equipped meeting room as the perfect setting for all of your business or special events. We are located within close proximity of area corporations. Leisure travelers enjoy our location because we are located near Historic Route 66. Be sure to visit Litchfield’s interesting Route 66 Museum and Welcome Center. You can enjoy a movie at the iconic Skyview Drive In Theatre or explore the beautiful, scenic and peaceful Lake Lou Yaeger. After a long day, relax in our heated indoor pool with therapeutic jets. Our Litchfield, IL hotel offers a wide array of perks like a complimentary, hot Express Start Breakfast Bar every morning and a state of the art fitness center. A sundry shop complete with tasty treats, beverages, beer, wine, frozen items and toiletries is available 24 hours for your convenience.
 
Overall
3 out of 5
3 out of 5
Bed was hard as a rock
By Rayp48 from Gary IN
The bed was old and hard, unable to sleep on it ! Up and tossing all night. I was told the beds were 10 years old. Felt like bricks. Timevto upgrade. I wiil never stay there again and i am now afraid to book another Holiday Inn Express in fear of uncomfortable beds. I should have asked for a full refund. I did not sleep well if at all! I was exhausted on my travel the next day. -10 because of the horrific bed.
Customer avatar
Posted by
on16 April 2025
Hi Rayp48,
Thank you for staying and choosing our Holiday Inn Express & Suites Litchfield West. We appreciate you being a Gold Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
With a timeless design and modern facilities, the Holiday Inn Express Porto - Boavista is located in Porto's business center and just a few minutes walk from the city's biggest attractions. It is truly unique and ideal for guests travelling on business and looking to enjoy the serene, easy-to-concentrate environment with all the facilities that a business trip requires. In addition to its location and 91 rooms, the Holiday Inn Express Porto also offers co-working spaces and a restaurant that promises fast but delicious meals.
 
Overall
3 out of 5
3 out of 5
Somewhat cramped
By Pablo1956 from Ashburn VA
Overall hotel in great location. Hotel is very nice. Breakfast had options. Only complaint is room and bathroom were extremely small.
Customer avatar
Posted by
on16 April 2025
Hi Pablo1956,
Thank you for staying and choosing our Holiday Inn Express Porto – Boavista for your vacation. We appreciate you being a Diamond Elite Ambassador member of our IHG® One Rewards program!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Candlewood Suites is designed with extended stay travelers in mind. Located off Hwy 83 South in Abilene, our hotel is just minutes from Abilene Christian University, Dyess AFB, Abilene Regional Airport, and local hospitals. Enjoy all the comforts of home with fully equipped suites featuring kitchens, spacious work areas, and plush bedding. Whether you're staying for a week or longer, our hotel offers amenities tailored to your needs, including complimentary high-speed wired and wireless Internet, free laundry facilities, and a 24-hour Candlewood Cupboard stocked with snacks and essentials. You can stay active in our fully equipped Fitness Center or relax by grilling in our outdoor Gazebo area. Nearby, explore attractions such as the Paramount Theatre, Civic Center, Taylor County Expo Center, and the Abilene Zoo. Our pet-friendly policy, weekly housekeeping, and lending lockers ensure convenience during your stay. Candlewood Suites Abilene is your perfect home away from home, offering comfort, convenience, and a welcoming atmosphere for any length of stay.
 
Overall
2 out of 5
2 out of 5
Work stay
By James from Weatherford Tx
When I got to the room the curtains were literally falling down in areas. When I tried closing them I found they weren’t even hung correctly. Surely someone could see this. The toilet handle did not work so had to jiggle the handle to get it to stop running or lift the commode lid to fix. The tv in the living room wouldn’t work nor the coffee maker.
Customer avatar
Posted by
on16 April 2025
Hi James,
Thank you for staying at the Candlewood Suites Abilene and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Gold Elite members, and we are grateful for your continued loyalty since 2016.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. Every stay should be as restful and comfortable as possible. We will use your input to guide our team in delivering an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Guests Enjoy a Free Breakfast Our hotel is off I-275 at exit 41, the Holiday Inn Express® hotel provides convenient access to businesses and attractions in the cities of Fairfield, Hamilton and West Chester., Ohio Our hotel is near Cincinnati , which makes it easy to travel in and out of the city for meetings. We offer corporate discounts to many companies such as , General Electric, P&G, Salvagnini, Ohio Valley Restoration and many more. We have a Business Center with print services, and the hotel has free high-speed wireless Internet access throughout the building. Families can spend the day enjoying more than 80 rides at Kings Island including Soak City . While visiting the Cincinnati Zoo see Fiona the famous hippo. Sport fans need to travel just a short distance to see the Cincinnati Reds or Cincinnati Bengals play. Jungle Jim's International Market and Cincinnati Premium Outlet Mall are also just a few minutes from our hotel's location. While in Fairfield, Ohio, you'll experience quality amenities at a price you can afford. We feature a indoor pool, as well as a 24-hour cardio fitness center. Also, we offer a complimentary Hot Breakfast Buffet , featuring our signature cinnamon rolls (they are back), eggs, omelets, bacon, sausage, Arabica bean coffee and so much more! No matter what brings you to Fairfield , Ohio, our hotel's staff is waiting to welcome you.
 
Overall
2 out of 5
2 out of 5
Needs updated
By JLittle from Oklahoma
This hotel needs to be redone. The room felt gross and the floor had what looked like blood on it and the mattresses were disgusting even though they had protectors on them. Staff was friendly and the workout room was decent for the size.
Customer avatar
Posted by
on16 April 2025
Hi JLittle,
Thank you for staying at Holiday Inn Express Fairfield and for taking the time to share your feedback. We appreciate you for being one of our IHG® One Rewards members since 2016.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. We understand how important a clean and restful environment is to our guests, and I shared your feedback with the hotel management. I am confident that they will take the appropriate steps to improve.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Hotel Indigo® Savannah Historic District is the perfect destination for your Savannah experience, steps from City Market, Forsyth Park, Ellis Square, River Street and more than 150 restaurants and bars. Like our Spanish-moss-draped city herself, our hotel is the perfect mix of old and new featuring a historic building with authentic suites along with modern rooms, gathering spaces and amenities that every visitor will love. Known to locals as the "Grand Lady on the Bay", our building was once 19th-century mega-merchant Simon Guckenheimer's dry goods storage house, which was filled with everything the South made best, from tobacco to canned peaches. The 1940's and '50s brought a grocery store with the city's first true coffeehouse. Now, the Grand Lady stands as a charming boutique hotel with modern style in the vibrant Ellis Square that reflects the essence of Savannah's renowned Historic District. Guests enjoy our acclaimed location in the heart of it all, along with true Southern hospitality. After a delicious breakfast or cocktail at our lobby bar, immerse yourself in our neighborhood's rich culture at City Market, located next door. Then embark on one of the tours Savannah has to offer with several iconic squares located steps from our door. Make your way down cobblestone paths to famous River Street, where you can watch ships enter and exit the harbor while savoring Southern comfort food. Hotel Indigo sets the stage for a remarkable Savannah stay!
 
Overall
2 out of 5
2 out of 5
Great location however lacks hospitality and follow through
By Does not matter from Georgia
Great location but lacks hospitality and follow through. Valet staff was only positive from staff perspective.
Customer avatar
Posted by
on16 April 2025
Hi Valued Guest,
Thank you for staying at Hotel Indigo Savannah Historic District sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2010.
We strive to provide excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Style meets service at the Holiday Inn Express Atlanta Airport - North hotel. Just minutes from Hartsfield-Jackson Atlanta International Airport, enjoy the convenience of a free airport shuttle. Centrally located off I-75, I-85, and I-285 in a heavy government market, we are included in the Fedrooms and nearby Delta Airline Headquarters, Coca-Cola, and the BMW Training Center. Explore Atlanta’s iconic attractions and savor Mexican cuisine at La Fiesta Restaurant, adjacent to our hotel. Unwind by our outdoor pool, stay active in our 24/7 Fitness Center, and enjoy a complimentary hot buffet breakfast each morning. Enjoy free Wi-Fi, meeting spaces, and spacious rooms and suites with modern amenities. We are your gateway to Atlanta!
 
Overall
3 out of 5
3 out of 5
Ok hotel
By Tank from Alabama
It's a ok hotel. Great breakfast, and lobby area. Elevator didn't tell you what floor you were on. The suite i had, chairs completely stained, sofa was cheap, microwave operation pad was in Spanish, tub had a ring around it, patch work on the back of it, and ceiling stains and patched up.
Customer avatar
Posted by
on16 April 2025
Hi Tank,
Thank you for staying at Holiday Inn Express Atlanta Airport - North and for taking the time to share your feedback. We appreciate you for choosing IHG® Hotels & Resorts as your travel partner.
We strive to give excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We understand how important a comfortable and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Modern hotel next to Ezeiza International Airport. Surrounded by a natural atmosphere, the Holiday Inn® Buenos Aires Ezeiza Airport Hotel offers a convenient location next to the Ezeiza International Airport and with easy access to the city’s downtown and all touristic attractions of Buenos Aires. The hotel has 114 spacious and modern rooms equipped with everything for business and leisure travels alike. Ample spaces, outside views, natural lightening and the highest technology will make you stay a unique experience. Whenever you travel form inside the country and stay on night at the hotel, you offer you a free parking space for fifteen days. Consult for special rate of accommodation with parking. Relax in the on-site spa and Fitness Center . Host any kind of social or business meeting in the Convention Center , where you will find everything you need to have a successful event. Comfort, hospitality and the highest technology in addition to an ideal location in the city will turn your stay at this Holiday Inn in a pleasant and unforgettable experience.
 
Overall
3 out of 5
3 out of 5
Great first impression until you look for glasses in the bedroom and found only styroform ones. Internet? Good luck.
By Manny from Washington DC
Great first impression with a first appearance and attentive service. The bedroom and bathroom were beautifully prepared. Then you notice the only styrofoam cups are provided. Then you found out that you can't access the internet due to a very weak signal, which almost turned into panic when I could not access our airline for our return trip in the morning. Due to heavy rains, we initially were told that the only restaurant available besides the pizza bar indoor was a steak house around the corner, which would have drenched us totally with rain water if we were to try it. Luckily, a barmaid chased us before braving the elements and showed us how to get there using the hotel's back entrance. The meal and wine made us forget about the styrofoam cups and the non-existent internet.
Customer avatar
Posted by
on16 April 2025
Hi Manny,
Thank you for staying at Holiday Inn Buenos Aires Ezeiza Airport sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Silver Elite members, and we are grateful for your continued loyalty since 2024.
We strive to provide excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express Rotterdam - Central Station, which puts you right in the vibrant heart of the city. Surrounded by cool shopping spots, cosy cafes and awesome sights, you're in for a treat! Nearby, you've got the famous harbour and Rotterdam Beach in Hoek van Holland. Fun fact: Rotterdam is one of the greenest cities in the Netherlands, with beautiful parks such as the Kralingse Bos, Vroesenpark and Het Park at the Euromast. Getting around is easy with the Central Station nearby. Other cities, like Amsterdam and The Hague, are quick to reach. Our modern hotel rooms are fully equipped to ensure a comfortable stay for both leisure and business. Enjoy free Wi-Fi throughout the hotel and enjoy international channels on your TV. Don't forget about the complimentary coffee and tea in the room - it's all on us. Start your day with a complimentary Express Start Continental breakfast. In our Great Room, there is a take-away breakfast box available, which is included in the room price for all our guests. We're all about making things easy for you. Our building is super wheelchair-friendly, and our crew's on hand 24/7 to make sure you have a great time. Come and discover Rotterdam, where vibrant city life meets quiet green spaces. Experience it all from the heart of the action at Holiday Inn Express Rotterdam - Central Station!
 
Overall
3 out of 5
3 out of 5
Location and staff. Nothing else.
By Vishv from Den Haag
Best part, staff and location. That's pretty much it. Unlike any other holiday Inn express I've been, this one missing many nice amenities. No iron, refrigerator or microwave in the room. Only one towel. They offer only continental breakfast. No hot food, not even for a la carte.
Customer avatar
Posted by
on16 April 2025
Hi Vishv,
Thank you for staying at Holiday Inn Express Rotterdam - Central Station and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2014.
We do our best to offer an efficient and memorable experience, and I am sorry for not exceeding your expectations. I’ve shared your sentiments with our management team. We will use your comments to coach our team and provide a better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Located right off I 75 near Flint, and only 10 minutes from the Bishop International Airport, the Holiday Inn Express & Suites Grand Blanc hotel is both a convenient workplace and a great location for leisure activities. We offer our own urban oasis with nearby culture and history, located just minutes from everything that Flint and Genesee County has to offer. If you're visiting the hotel's locale for work in Grand Blanc, Michigan, you can rely on the free high-speed, WiFi access and the 24-hour Business Center to help you meet deadlines. Major corporations, such as General Motors and Genesys Regional Medical Center, are within miles. Leisure guests can enjoy amazing attractions in and around Grand Blanc, Michigan. Warwick Hills Golf & Country Club or check out Woodfield Captain's Club. Both provide an outstanding golf experience. Other attractions near our Grand Blanc hotel include Pine Knob Ski Resort and Mt. Holly Ski Resort. You can begin each morning with our Express Start Hot Breakfast , and after a busy day unwind in the indoor heated pool or sweat off stress in the 24 hour Fitness Center . Our comfortable accommodations provide the amenities and services travelers expect at an affordable price!
 
Overall
3 out of 5
3 out of 5
Charged twice and no refund
By Jenni03 from Michigan
I was charged twice for my room, they have not refunded me and they have not sent me a receipt after contacting them twice
Customer avatar
Posted by
on16 April 2025
Hi Jenni03,
It's a pleasure to host your visit. We appreciate your membership with IHG One Rewards. Thank you for your stay with us at Holiday Inn Express & Suites Grand Blanc. While we're glad to know that you found our rooms clean, I am sorry we missed making your experience seamless.
I've shared your feedback with our hotel management so the appropriate teams can address the concerns you've raised. Also,I’ve sent you a separate email to follow up on this matter in more detail.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional experience you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Alexandria - Downtown in the heart of Alexandria, Louisiana. The hotel is five city blocks off of Interstate 49 resting on the banks of the Red River. The Holiday Inn Alexandria - Downtown is Alexandria's premier full service hotel. We have Crossroads Tavern, Southern Heritage Bank branch and Aesthetician and Gold Dust Studio. The hotel has 11,800 sq. feet of meeting space and is attached to Alexandria Riverfront Center; which can accommodate larger groups. Enjoy the revitalized downtown entertainment district of Alexandria within a few steps of the front door. Centrally located between Shreveport and Baton Rouge off of I 49, a little over three hours NW of New Orleans, and less than an hour South from historic Natchitoches along the Cane River. Dine at Crossroads Tavern and enjoy a specialty southern cocktail. Or sit in the mall area of the hotel and enjoy a cup of coffee or one of our signature coffee specialty drinks from the Coffee Corner. The hotel also has a gym, pool, and laundry room and we are a pet friendly hotel, so bring your best friend and spend some quality time in the dog park adjacent to the hotel. For the business traveler we are centrally located and no more than five minutes from all major industry in Alexandria Pineville.
 
Overall
1 out of 5
1 out of 5
It Could Not Have Been Worse!
By DW Peterson Room 419 from Allen TX
IHG should be ashamed to have this hotel as part of their offerings. This property is disgusting. It is old run down and filthy. From the lobby restrooms to the room hallways carpeting. The place was understaffed and overwhelmed. From one desk clerk to rude desk clerks. The carpet in the room hallways and in the rooms was filthy. Black mold in bathrooms and in air conditioning units. The water also had an adverse odor. I was in such a hurry to get out of that place, that I left some of my personal items. I would never recommend this trashy place to anyone. It should be totally renovated, not remodeled, or demolished.
Customer avatar
Posted by
on16 April 2025
Hi Valued Guest,
It was a pleasure hosting your visit. We appreciate your continued loyalty to IHG® One Rewards and thank you for choosing to stay with us at Holiday Inn Alexandria Downtown. We take great pride in meeting the needs of our guests and ensuring a seamless experience. I’m sorry to hear about the issues you encountered during your stay.
We are committed to addressing the concerns you’ve highlighted, and I’ve shared your feedback with our hotel management team. I’ve also reached out to you via email to discuss the matter further.
Thank you again for taking the time to share your experience. We hope you will give us another opportunity to demonstrate our commitment to providing the exceptional experience you deserve!
Warmest Regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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