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Stay Smart at the Holiday Inn Express® Hotel in Keene. Thanks to a central location and superb amenities, the Holiday Inn Express® hotel in Keene, NH is one of the best hotels in the area and a frequent pick of business and leisure travelers alike. We are the smart choice for any guest, offering the name you can trust, the service you deserve and a price you can afford. Business patrons visiting our hotel love having Keene corporations and businesses nearby. We're close to National Grange Mutual, C&S Wholesale Grocers, Smith Medical, Markem, Timken, Corning Net Optix, Liberty Mutual and Dartmouth-Hitchcock Clinic, as well as Keene State College, Antioch New England Graduate School and Franklin Pierce College. For added convenience, our Business Center features print, copy, fax and Internet services. If you're staying with us while on vacation in Keene, NH, our hotel's location is perfect for you. We are near all of the top area attractions including Mt. Monadnock, covered bridges, Colonial Theatre, and great shopping centers. Outdoor enthusiasts can enjoy activities like hiking, biking and golfing. From well appointed, pet friendly rooms to free Wi-Fi, we have it all. As soon as you enter the building, our friendly and knowledgeable staff reminds you why you chose to Stay Smart.
Overall
1 out of 5
Disappointed
By Bummed1
from Pittsburgh
I am and for over 15 years have been a frequent HI Express user for both work and leisure. We stayed at the HI Express Keene 4/21/25 - 4/25/25, and this is one of the very few times I have been disappointed in all of my stays.
While the staff was friendly and courteous our stay was miserable. The mattress on the bed was worn out and bowed leading to constant shifting, tossing and turning, and ultimately getting very little sleep. From our room we could hear every sound and conversation from the rooms above, below and adjacent to ours, and hear every conversation the length of the hallway.
Breakfast was almost as disappointing as our room. Very limited selection and exact same items every day with no variety. We ended up going out for breakfast the last two mornings after checking the breakfast/dining area and seeing no changes.
I will never stay at this facility again, and will advise anyone who is going to Keene to stay elsewhere.
Posted byCorporate
on4 May 2025
Template
0points
0of 0voted this comment as helpful.
Welcome to Our Holiday Inn Express® Banning Hotel. Travelers looking for hotels near Palm Springs find their home away from home at our outstanding Banning hotel. Located in the heart of the San Bernardino Valley, our property provides a convenient location, superb service and great amenities for business and leisure guests alike. Guests looking for relaxing leisure opportunities can take joy in the fact that our Banning hotel is situated just minutes away from such great attractions as the Fox Centerplex, Oak Valley Golf, the Morongo Casino & Spa, and the San Bernardino National Forrest. We are just a few miles from movies, golfing, hiking, high stakes, and spa treatments. While staying with us in Banning hotel guests can enjoy a wide variety of corporate amenities including high-speed internet access and a Business Center with quality services like copying, printing, courier, fax, a personal computer, and shipping. In addition, our facility is located close to local businesses like Lowes Distribution Center, Arrowhead Bottle Water, and San Gorgonio Memorial Hospital. When you are making Banning travel plans make sure you "Stay Smart" at our Holiday Inn Express® Banning hotel which features everything from a complimentary breakfast and an outdoor heated pool to outstanding in-room amenities. We even have a well-equipped Fitness Center so you can keep up your workout routine while away from home. Make your reservations with us today.
Overall1 out of 5
No Hot Water
By Bug Killer
from san diego
I woke up to no hot water in the room. I called the front desk and was told that the manager would call me back. I did not receive a call. I took a cold water sponge bath and went to the front desk to check out. i told the young woman at the front desk that I did not have hot water, and that i did not receive a call from the manager. She told me that the manager would contact me and that she would offer me either a points or dollar discount on the room charge to compensate me for the problem. She took my cell phone number. I never received a call. This hotel is poorly run and managed. I sensed from the reaction of the front desk staff, a lack of surprise or concern about the lack of hot water, that the problem existed prior to my check in and room assignment. This is the way to treat your long term loyal guests?
Posted byCorporate
on4 May 2025
Hello Valued Guests,
Thanks for choosing Holiday Inn Express & Suites Banning for your business lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Experience Comfort and Convenience at Holiday Inn Express and Suites Ft. Lauderdale Airport South! Looking for a perfect blend of relaxation and convenience? Look no further! Our hotel is ideally situated just 1.5 miles from the stunning Dania Beach and only minutes away from the Fort Lauderdale Hollywood International Airport. Whether you are in town to soak up the sun, conduct business in downtown, or set sail on an unforgettable cruise from Port Everglades, we are your ultimate destination. Start your day with a refreshing swim in our outdoor heated pool or re-energize in our state-of-the-art Fitness Center. At Holiday Inn Express and Suites Ft. Lauderdale Airport South, we have got everything you need for a seamless and enjoyable lodging. Book your stay today and make us your home base for a memorable experience in sunny Fort Lauderdale!
Overall3 out of 5
Clean room and comfortable bed
By Rick76
from Ohio
After spending hours @the Miami Airport on 4/8/25 our flt was cancelled. We had to be home by the next day so I was able to get a flt. out of Fll.We rented a car and drove to Fort Lauderdale. I then booked à non - refundable King room on my ihg app. We had a very long day and my wife wanted to make sure we had a King Bed Room. When I arrived at this hotel I went to the front desk to check in.There was no one at the desk so I walked around the lobby looking for the clerk. I walked back to the front desk and a short time later she came out on the phone. She then got on the computer while still on the phone like she was making a reservation. I waited several minutes until she got to me. When I told her my name she didn't know that I had à reservation. She found it and said that we would have to take a Queen room.I told her that my reservation was for a King room.She said they overbooked on King Rooms for the night.I then told her I was a Platinum Elite member and did they have any other type rooms open.She said that was all they had.She then said that happens often and for my status I could get a free bottle of water or 500 points.Apparently even though I had this reservation ,the room availability was still showing because they hadn't taken it off the ihg app. I didn't receive an Email or text before I got there to give me this info. I called ihg cust serv. that night and they said that the hotel mgr.would definately be in touch the next day. That was on 4/9/25 and I have not received any contact from them to date.There were many other hotels avail. that night that had our room type avail. in the area but I didn't know we didn't have our room until getting to the hotel. They also had signs up entering their garage that said complimentary parking.When I received my bill I was charged for parking.
Posted byCorporate
on4 May 2025
Hi Rick76,
We value your unwavering support as a Platinum Elite member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites Fort Lauderdale Airport South.
We strive to provide practical and efficient travel for all our guests. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I also sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
The Holiday Inn Express® Hotel and Suites Ashland, Kentucky is conveniently located off Interstate-64, Exit 185, adjacent to US Routes 60 and 180.
Our highly rated hotel is located just minutes from Boyd County Convention & Arts Center, the Ashland, Kentucky Art District, Camp Landing Entertainment District featuring Malibu Jacks Indoor Theme Park along with local dining favorites. Enjoy the lush scenery Ashland Central Park has to offer while catching a pickle ball game or enjoying the all- inclusive playgrounds. The Highlands Museum and Discovery Center is close by as well as the historic Paramount Arts Center offers a diverse selection of entertainment from comedy to some of the biggest names in music. Adventure awaits at the 7000 acre Rush Off Road for motorsport enthusiasts.
Hosting an event? Our 24-hour Business Center can be used to prepare for the event, meeting, or reunion you're planning in our 625-square-foot meeting room.
Whether business or leisure brings you to Ashland, Kentucky, our hotel's thoughtful amenities can satisfy your needs. Stay connected to your family or your office with high-speed WiFi access. Burn calories in a state-of-the-art Fitness Center and then relax and unwind in our heated indoor pool. The Express Start Breakfast Bar is a delicious start to your day. Enjoy an unforgettable experience filled with southern hospitality when you stay at Holiday Inn Express & Suites, Ashland, Kentucky.
Overall3 out of 5
Very poor first impression
By None
from NA
Upon arrival to a Non-Smoking facility, we had to go through a wall of cigar and cigarette smoke to get to the front door. I voiced my option to the front desk clerk about allowing smoking beside the front door where my family had to walk through to reach the hotel. Since we were unloading our vehicle it also took on the smell of stale smoke. The attendant replied to my concern with “that’s the way it has always been”
This is not acceptable in my option for a “NonSmoking Facility
This is not acceptable in my option for a “NonSmoking Facility
Posted byCorporate
on4 May 2025
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express & Suites Ashland to host your stay. We appreciate you choosing us for your travel accommodation since 2016.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally and have also sent you a private message to discuss this further.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Staybridge Suites Montgomery - Downtown: Your Extended Stay Oasis! Staybridge Suites Montgomery - Downtown combines the comforts of home with the convenience of an extended stay in the vibrant heart of Downtown. Each suite features a fully-equipped kitchen and spacious living areas, perfect for both business and leisure travelers. Conveniently located at the I-65 and I-85 interchange, our hotel offers easy navigation around the city, making it ideal for visits to Maxwell Air Force Base or local businesses. Corporate guests will appreciate amenities like complimentary high-speed Wi-Fi and access to an on-site boardroom. Immerse yourself in the rich history and entertainment of the Capitol City, with attractions such as the EJI Legacy Museum, Riverwalk Park, and the Hank Williams Museum just steps away. After a day of exploration, enjoy upscale dining and nightlife in the Alley Station Entertainment District. Prefer a cozy night in? Our pet-friendly hotel offers a range of on-site amenities. Join us for our evening Social Hour from Mondays to Wednesdays, featuring complimentary appetizers and drinks. Stay active in our state-of-the-art Fitness Center, and enjoy additional perks like a complimentary breakfast buffet, outdoor grills, EV charging stations, and guest laundry facilities. Staybridge Suites Montgomery - Downtown is ready to welcome you to your home away from home!
Overall1 out of 5
The staff when we were there was outstanding.
By Joey
from Montgomery
Need better breakfast and more options on social nights.
Posted byCorporate
on4 May 2025
Hi Joey,
I've read your review of your past stay. Thank you for being our IHG One Rewards Platinum Elite member. Thank you for your loyalty since 2007 and I'm happy that you've stayed at our Staybridge Suites.
We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Warm Regards
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Freshly renovated and stay Inspired at the Holiday Inn Express® Harrisburg NE. The hotel's Hershey-Harrisburg area location lets travelers experience the best of central Pennsylvania from a convenient location. Families love being minutes from Hersheypark. Chocoholics will love visiting Hershey's Chocolate World. Tanger Outlets at Hershey offers world-class shopping for all ages and all interests. Visit the Giant Center, home to the Hershey Bears, for hockey games and for other entertainment. Hotel is close to downtown Harrisburg. Hollywood Casino at Penn National Race Course is minutes away, Gettysburg Battlefield and Amish Country Lancaster are just a short drive away.
Business travelers visiting Harrisburg-Hershey will appreciate the hotel's convenient amenities like free high-speed wireless Internet access, Business Center
The Hershey Foods, Milton Hershey School, Penn State Hershey Medical Center & College of Medicine and other area businesses are also minutes away.
No matter your reason for visiting the Harrisburg - Hershey area, start your day at the free, hot Express Start Breakfast Bar, featuring cinn-a-bon cinnamon rolls and other hot items. Relax in the indoor, heated pool or work up a sweat in the 24-hour Fitness Center.
For comfort, convenience & outstanding customer service choose this Holiday Inn Express® Harrisburg NE hotel.
Overall1 out of 5
Comfortable bed horrible service
By Dave72
from South Jersey
We had a group with 5 rooms and 4 out of 5 were dirty. One room had feces on toilet and was supposedly cleaned twice however we had to show them were it was. Breakfast area was a mess and lady couldn't keep up. We had to take our grandkids from pool due to older kids jumping on them when there wasn't supposed to be jumping in the pool which was small, we called from our phone and went to desk with no avail. Definitely would stay elsewhere!
Posted byCorporate
on4 May 2025
Hello Dave72,
Thanks for choosing Holiday Inn Express Harrisburg Interstate 81 - Hershey for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
The Candlewood Suites York, PA Newest Extended Stay Hotel Is Close to Everything!
Stay with us on your next visit to Pennsylvania. We are situated less than a mile east of I-83. Our hotel's location is near Hershey, Harrisburg, Lancaster and Gettysburg.
Guests with children visiting Hershey Park can easily add the Turkey Hill Experience and Dutch Wonderland to their stops as we are in close proximity to all three! From our location you can easily plan a day trip to Historic Gettysburg. There you can explore the battlefields, monuments and be transported back in time as you walk the streets in one of America's most well preserved historic towns.
For our corporate travelers we off many amenities and programs. Not to mention that we are close to several major corporations like Harley Davidson, Johnson Controls, AESYS Technologies, Caterpillar, Voith, Graham Packaging, MacSteel and RR Donnelley. Traveling on business to York is especially easy with Harrisburg International Airport only 30 miles away from our hotel.
All guests are welcomed to utilize our 24- hour Business Center and Free High-Speed Wireless Internet Access. Finish your day by enjoying all the comforts our Candlewood Suites York PA hotel provides. Each room is well equipped with everything you need to feel right at home in York, PA, we invite you to cookout on one of our three gas grills, watch a DVD in the comfort and privacy of your own room.
Overall2 out of 5
Not happy
By Grit
from Myrtle Beach, SC
Truck noise was almost unbearable. Room was average clean. Garbage can in bathroom had trash in it upon arrival.
Posted byCorporate
on4 May 2025
Hi Grit,
I've read your review of your past stay. Thank you for being our IHG One Rewards Silver Elite member. Thank you for your loyalty since 2022 and I'm happy that you've stayed at our Candlewood Suites.
We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction.
We hope to regain your trust and confidence in our service.
Warm Regards
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Guests Love Syracuse Hotel's Convenient Location! Situated in upstate New York, the Candlewood Suites Syracuse - Airport hotel's location is perfect for easy travel while enjoying the local attractions.
Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS. This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. Guests of the Candlewood Suites Syracuse Airport hotel can use an onsite Business Center a 24-hour Fitness Center, Complimentary Coffee in lobby, and an outdoor grill area are just a few of the hotel amenities that help you to Consider Us Home Book today!
Overall3 out of 5
Showing its age and a little overpriced.
By Chris
from Minnesota
The hotel was very large but could not accommodate my request of first floor room. The room was really outdated and not worth the price I paid and not being able to give me a receipt at the end of my stay due to being out of ink seems a bit strange. Then not emailing me a receipt after asking is very disrespectful as these things are part of running a business and when customer service is the part of your business the little things really help people possibly overlook certain other things like outdated rooms.
Posted byCorporate
on4 May 2025
Hi Chris,
Thank you for staying at our Candlewood Suites Syracuse-Airport to host your stay. We appreciate you choosing us for your travel accommodation and being our valued IHG One Rewards Gold Elite member since 2015.
We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn Morgantown - Reading Area, Pennsylvania! The Holiday Inn Morgantown - Reading Area hotel is adjacent to Hollywood Casino Morgantown and immediately off of the Pennsylvania Turnpike, exit 298. Our property is just one Turnpike exit away from Lancaster, Reading, and Exton areas. There is always plenty to do in Berks, Chester, and Lancaster County, including: Shady Maple , Santander Arena , The Reading Fightin' Phils ballpark , Maple Grove Raceway , Kitchen Kettle and Sight & Sound Theater . The hotel is also adjacent to the Classic Auto Mall . Try our local wine at the Kog Hill winery or spend the day with the kids at Dutch Wonderland. Holiday Inn Morgantown - Reading Area offers many amenities including, complimentary high-speed Wi-Fi access, Business Center with the use of print or fax services at your disposal, indoor heated salt water swimming pool, and on site guest laundry facilities. Our property has a variety of banquet spaces that can accommodate anywhere from a small meeting to a large party, with on site catering. Parking available for truck and trailers for those who need a break from the road. Here at the Holiday Inn Morgantown - Reading Area, our hotel has what you need to make your stay unforgettable.
Overall2 out of 5
None
By Roxy
from Pennsylvania
I don’t have my best experience and my family either
Posted byCorporate
on4 May 2025
Hi Roxy,
I've read your review of your past stay. Thank you for being our IHG One Rewards Silver Elite member. Thank you for your loyalty since 2019 and I'm happy that you've stayed at our Holiday Inn.
We aim for our guests to have the best hospitality in the city. I’m sorry about what happened during your stay. I will be sharing this feedback with hotel management for immediate correction.
We hope to regain your trust and confidence in our service.
Warm Regards
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Step into a dazzling homage to the City of Angels at our hotel in downtown Los Angeles, California, where historic charm meets modern convenience for both business and leisure travelers. Our flexible meeting spaces provide the perfect backdrop for corporate events, while our prime location makes exploring LA's attractions effortless for vacationers.
La Fiesta de las Flores. The Prohibition Era. Silent films. It all comes together in one modern Los Angeles hotel curated to bring you comfort, state-of-the-art facilities, and a side of Hollywood flair.
When you stay at our hotel, you're in the heart of the action. Host your conference just half a mile away from LA Live which includes The Peacock Theater and Crypto.com Arena, where you can later catch a Lakers game or major concert. Even Dodgers stadium and the University of Southern California are within 3 miles, making our location ideal for university-related events, corporate gatherings, and weekend getaways.
After a productive day of meetings or sightseeing, our two onsite eateries deliver top-rated dishes in eclectic settings. Network with colleagues or toast to vacation memories at 18 Social, our cocktail lounge in the sky with sweeping Los Angeles views, or settle down for a hearty yet elegant meal at Metropole Bar + Kitchen.
Overall1 out of 5
Staff tried to fight me
By Timothy
from Los Angeles, CA
I have been IHG member since 2014 and I was Platinum Ambassador member for very long time. Recently I became Gold Elite Member. For over 10 years of experience, I have never encountered this problem with this particular hotel staff. His name is Josephine and when I came to the front desk on Thursday April 17,2025 around 5:15pm, he started giving me attitude from the beginning. He didnt even greet me and sat “thank you for being ihg gold elite number.” I know some people can have a bad day but taking it to the customer is very unprofessional. When I addresses his attitude, he said that he doesnt have to greet me and I asked for manager. After long time, he came with a woman with dark skin with glasses. As soon as I saw the manager, I told her his attitude problem and told me that she is manager on duty and she will help me on a different computer. I was keep looking at him because he was looking at me and giving me comments. He also said, “what are you looking at!.” I told the manager, I just want to extend a night on my current stay. The manager said there is no available rooms. At that moment, I checked my app and there were plenty of rooms. So I was able to book a separate reservation with same type of room right away. This is not right. Ganging up on a loyal customer like this. Until this day, I didn't receive any questions about my stay from the hotel. Usually, I get those right away.
Posted byCorporate
on4 May 2025
Hello Timothy,
It's always a delight for us to host your stays. We appreciate you choosing the Hotel Indigo Los Angeles Downtown as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
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