We were happy to back in our second home. Viktoria with team in the Club lounge made the evening cocktails fantastic! Very nice, efficient and no stress. Everybody is happy, staff and guests. The champagne stock was always full and the service impeccable. I also noticed the rosé champagne alternative, nice! Afternoon tea was beefed up and much better than it used to be. The evening canapees were cancelled due to too many guests. It was more like a luxury buffé. Honestly, I preferred this set up.
The only disappointment was the reduced cocktail hour 18-20 instead of 17-20. Dinner time in Germany suits a cocktail hour beginning 17-17.30 so I would like see a compromise in the future, 17.30-20? Also, guests were a bit stressed at 18.00. Maybe they did not know about the new times, there was a cue to everything.
I was very impressed that our preferred extras for the bed were remembered, extra duvet cover and extra thick bed mattress.
All in all, a very nice stay.
Check Out Date:2024-12-13
Reason for Visit:Business
Next Destination:IC Tokyo ANA