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- First review commentFebruary 14, 2017
- Last review commentApril 3, 2025
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Corporate's Review Comments
Stay near the University of Mississippi "Ole Miss" at the newly renovated Holiday Inn Express Oxford, MS. Located in the heart of town and less than a mile to the Ole Miss Campus, many shops and restaurants are within walking distance of the hotel. Within a five mile radius of the hotel are many local attractions including, the University of Mississippi Campus and all Ole Miss sporting venues, Rowan Oak, the home of legendary writer William Faulkner, and FNC Park for youth sports. Just a few miles away is the Historic Oxford Square filled with award winning restaurants and shopping. While you are in town, catch a show at the Gertrude C. Ford Center for the Performing Arts only two miles from the hotel.
Genuine southern hospitality and great IHG amenities make us the ideal choice for every traveler. Complimentary high-speed wireless internet, available throughout the entire hotel, is a favorite of all travelers. Corporate guests love the 24-hour business center and copy/print services. Those traveling for leisure enjoy the complimentary hot breakfast and the 24-hour on-site fitness center that was renovated in 2017 and has all new equipment.
Our fun and friendly staff is excited to meet you! Make the smart choice and book your room at the Holiday Inn Express® Oxford, MS today!
Overall
3 out of 5
Beds were comfy
By Beck
from Arkansas
Over an okay hotel. Beds were very comfy. Lobby was nice and updated. But rooms definitely needs a good cleaning and updated. Bathroom mirror was very dirty found hair in shower. Dresser was broken down missing pieces Lamp worked off and on and only one charger by beds.
Posted byCorporate
onApril 2, 2025
Hi Beck,
Thank you for earning 47,474 IHG® One Rewards points as a sign of your loyalty to us and for staying at Holiday Inn Express & Suites Oxford.
We value your feedback, and we try hard to meet your expectations. I'm sorry to learn about the issues you encountered during your stay. I will share your concern with our hotel management to help us improve your next visit.
On a positive note, thank you for appreciating our hotel's lobby and beds.
I understand you have a lot of options for hotels and I appreciate you for choosing us.
Best regards,
Aly M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the newly renovated Candlewood Suites NE Stafford. We offer rooms with modern amenities a countertop stove, fully equipped kitchen with all the utensils you might need, a microwave, and a full-size refrigerator. You can easily do your laundry any time of the day (or night) in our courtesy laundry room, you can also buy detergents, Clorox and fabric softener at our convenient front desk store. Please enjoy our well-equipped gym open 24 hours a day, even on the weekends!!
Overall3 out of 5
Less than Par
By Vanderson
The hotel overall wasn’t awful, but the room was disgusting. Had a horrible smell, maybe from drain? In the bathroom there was someone else’s hair glue, hair ties and hair in drawer, didn’t use shower or kitchen. Bed was comfortable. The lady at the front desk was helpful but was not the most friendly. The lady she was training was pleasant.
Posted byCorporate
onApril 2, 2025
Hi Vanderson,
We appreciate you for choosing to stay at the Candlewood Suites Houston-Stafford and thank you for being a valued IHG One Rewards member since 2019.
We strive to make your stay convenient, relaxing, and comfortable. I'm sorry about what happened. I will share your feedback with our hotel's management, and I am confident they will look into this matter for necessary improvements.
Your business with IHG Hotels and Resorts is appreciated. I hope you stay with us again soon.
Best regards,
Lovely D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the Holiday Inn Express & Suites in St. Joseph, MO. We are conveniently located off Interstate 29 at exit 50 making it a convenient choice for both business and leisure travelers. We are just walking distance from the Shoppes at North Village and an array of dining options.
The Holiday Inn Express & Suites is also in close proximity to the following major companies, Boehringer Ingelheim, Mosiac Lifecare, Herzog Industries, Johnson Controls Inc and Triumph Foods to name just a few.
Whether in town for business or pleasure, our hotel offers modern comfort with a feeling of home. Our nicely appointed rooms include high-speed wireless Internet,
42 inch flat screen TVs, microwaves and refrigerators. The hotel is also equipped with a business center, guest laundry, meeting space and deluxe suites are available.
After your busy day, feel free to take a dip in the indoor heated pool or enjoy your workout in the fitness center. You can fill up at the Express Start Breakfast Bar with a delicious array of hot and cold favorites. Make your reservations to "Stay Smart" at our St. Joseph hotel today! We look forward to welcoming you. Call today and let us help you plan your next Midwest getaway!
Overall3 out of 5
Breakfast may be an issue
By Wearytraveler
from Sedalia, Mo
First off the towels were very musty smelling and not fresh at all.
The IHG site says they have breakfast starting at 6:00am. Upon checking they said breakfast starts at 7:00 am. When I asked about the time listed on the site they said it’s never been right and even during the week they don’t start until 6:30. So if planning an early departure just know you may not get breakfast.
The IHG site says they have breakfast starting at 6:00am. Upon checking they said breakfast starts at 7:00 am. When I asked about the time listed on the site they said it’s never been right and even during the week they don’t start until 6:30. So if planning an early departure just know you may not get breakfast.
Posted byCorporate
onApril 2, 2025
Hi Wearytraveler,
Thank you for being a valued member of IHG® One Rewards since 2019 and for your overnight stay at the Holiday Inn Express & Suites Saint Joseph.
We provide an efficient stay in a place that feels fresh. I'm sorry for the issues you experienced. I have shared your comments with our hotel management team and they will take the necessary steps to improve the services.
Your continuous loyalty to IHG Hotels and Resorts is appreciated. I hope you stay with us again.
Best regards,
Aly M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Our Ontario California hotel offers Free Wi-Fi, Free parking, an outdoor heated pool, hot tub, gym, and 24/7 Business Center. Less than a block from the Ontario Convention Center, the Holiday Inn Ontario Airport is also only 6 minutes from the Ontario International Airport (ONT).
Go shopping at Ontario Mills with more than 200 stores and restaurants or pay a visit to Ontario's oldest existing business, the Graber Olive House, home of the renowned Graber olives. Catch a local sporting event or concert at the Toyota Arena/Citizens Business Bank Arena with friends or take the family to the Cucamonga-Guasti Regional Park with over 150 acres of recreational activities. All less than 10 minutes from our Ontario hotel.
After a day of exploring, relax and unwind in our rooms featuring a flat screen TV, mini fridge, microwave, and Keurig coffee maker.
Additionally, our hotel boasts 5,000 sq. ft. of flexible meeting and banquet space with full-service catering and AV rentals for your next event, big or small.
Overall3 out of 5
Queryy
By Nick Name
from Houston.
Cucú u y unhurt bdede ijlmnop qrstuv vhfdtv hoodie locka miche
Posted byCorporate
onApril 2, 2025
Hi NickName,
Thank you for showing interest in our Holiday Inn Ontario Airport and for choosing IHG Hotels and Resorts for your travel plans.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your ratings with our hotel management for reference and improvement.
We are excited for your visit.
Aly M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
The Candlewood Suites Frisco North is ideal for project business coming to Frisco, Prosper and Celina. We are just minutes away from Toyota Motor NA, Liberty Mutual, GEA, and HEB. Catch an FC Dallas Major League Soccer game at Toyota Stadium, which is located directly across the street. Medical campuses close by are Texas Health Frisco, Medical City Friso and Scottish Rite for Children. Hall Park is the premier corporate community in Frisco with many large corporations and Fortune 500 companies.
We are right off Dallas N Tollway and gives you easy access to The Star in Frisco, PGA Frisco, The Dr Pepper Ballpark and Comerica Arena. Fieldhouse, an indoor facility with a variety of sporting activities, is minutes away. And we are a short drive to Dallas, Arlington, and Ft Worth.
Whether you're in Frisco for business or pleasure, the Candlewood Suites is the perfect place to call home during your stay in the north Dallas area. One of the standout features is the spacious suites, complete with a full kitchen. This means you'll have everything you need to prepare your own meals and snacks, whether you're staying for a few days or a few weeks. And if you need to get some laundry done, the free self-service laundry facilities are available to make life easy. So why wait? Book your room today and start enjoying the comfort and convenience of this fantastic hotel!.
Overall3 out of 5
A Quiet Place
By Deplorable Dan
from Decatur, Texas
I want to point out how much I appreciate the lady from Louisiana that works at the front desk. She’s always greeted me being a Gold member. And she’s a joy to talk to.
I’ll be back again, I stay there when I work In Frisco. I also enjoy having a kitchen.
Posted byCorporate
onApril 2, 2025
Hi Deplorable Dan,
Thank you for choosing to stay at the Candlewood Suites Dallas-Frisco North West Toyota Center and for being one of our IHG® One Rewards Gold Elite members.
Our goal is to provide high-quality standards of stay to our guests, and I'm delighted that our front desk upheld the true hospitality we promised. I shared your positive comments with our hotel management to further enhance customer satisfaction.
We look forward to your next visit with us.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Peaceful village hotel near Rugby Station, offering modern British cuisine, a health club and free parking
Set in the leafy East Midlands village of Crick, Holiday Inn® Rugby Northampton hotel is a 15-minute drive from Rugby town centre.
Just 6 miles away from Rugby Station, the hotel is less than half an hour’s drive from Coventry, Northampton and Royal Leamington Spa. Free on-site parking is available and Birmingham Airport (BHX) is a 40-minute drive away. The hotel is within easy reach of Silverstone Circuit; home of MotoGP and F1 Grand Prix. The hotel is the ideal venue for a corporate meeting, team building, conference or wedding in Northamptonshire countryside, with flexible event rooms for up to 200 guests and dedicated meeting planners. A 15-minute drive takes you to Althorpe House, once home to Diana, Princess of Wales, while Stanford Hall and Kelmarsh Hall make for pleasant day trips within easy reach.
At this hotel you can enjoy:
- Free Wi-Fi throughout the hotel
- A Business Centre with printing and copying facilities
- A well-equipped fitness centre
Start your day with a generous hot buffet breakfast, then indulge in pre-dinner drinks before a meal in light-filled Traders Restaurant. Families love the fact that kids stay and eat for free. Even better, all guests enjoy complimentary access to the on-site You Fit Health Club, with its 15-metre indoor pool, sauna and gym.
Overall1 out of 5
Worst Holiday Inn I have stayed
By MJTwig
No sound insulation from windows, kept up all night by a continuous hum, QR code for menus did not work, so could not order room service, so had no breakfast over the 2 night stay, To top it all off, my vehicle was broken into during my stay, reported to the hotel, did not even get a call back, considering the price for the room, this has to be one of the worst value hotels, I have stayed in.
Posted byCorporate
onApril 2, 2025
Hi MJTwig,
We appreciate that you chose to stay at the Holiday Inn Hotel Rugby-Northampton Motorway 1, Junction 18, and thank you for being one of our IHG One Rewards Silver Elite members.
While we are committed to creating value for our customers and making it easy for them, I am sorry we missed the mark this time. Your feedback means a lot to us, and I've shared it with our hotel management to help us make some valuable improvements. I have also sent you an email to discuss your experience further.
I hope your next stay with us is much better than the last.
Best regards,
Sarah S.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the new Holiday Inn Express & Suites Forney, Texas, located half a mile from downtown Forney, just 15 miles from Dallas, right off Hwy 80. Our hotel's location is ideal for leisure and business travelers since we're just minutes from Tanger Outlet Mall
In Forney, leisure patrons can enjoy plenty of nearby, exciting activities. You can enjoy visiting the Artisan and Farmers Market in downtown Forney. Spend a day touring Fair Park, then catch a game or performance at the American Airlines Center. The largest flea market in the US, Canton Trade Days, is just a short 30 minute drive from our location.
When you choose to "Stay Smart" in the Forney area, our hotel's amenities make your visit more comfortable. We have a Business Center with copy and print services, and we offer free high-speed, wired and wireless Internet access. We have an on-site Fitness Center, an outdoor pool, so you can stay in shape and unwind while you're here. The free Express Start Breakfast Bar is available every morning, too, and features a variety of tasty options like eggs, bacon and fruit. Make your reservations today!
Overall1 out of 5
Never stying here again
By Brian
from Wisconsin
No functional elevators. Staff is rarely if ever at the front desk. Pool is black. Key cards had to be reprogrammed daily. No recognition of Diamond status.
Posted byCorporate
onApril 2, 2025
Hi Brian,
Thank you for being a valued IHG One Rewards Diamond Elite member and for choosing to stay at Holiday Inn Express Forney.
We are committed to providing quality essentials. I am sorry to hear about the concern. I shared your comments with our hotel management, and we will work diligently to enhance our service standards. Additionally, I sent you a private message to discuss your experience further.
We look forward to welcoming you again in the future.
Kind regards,
Allen Q.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni.
Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar.
Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
Overall1 out of 5
the worst hotel I have ever stayed at
By disastified customer
Surly desk staff; locked me out of my room and then had to stand in line of ten people who had also been locked out of their room
Posted byCorporate
onApril 2, 2025
Dear Valued Guest,
Thank you for your continued loyalty to IHG One Rewards and for choosing to stay at Crowne Plaza Hotels & Resorts Atlanta - Midtown.
We are dedicated to providing a positive hotel experience, and I’m sorry to hear about your experience. I have shared your feedback with our hotel management, and I sent you a private message to discuss this further.
We look forward to making your next stay a great one.
Best regards,
Allen Q.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Fresh, Modern, and Steeped in History
Beautifully renovated, the Holiday Inn Express & Suites Selma offers close proximity to many Selma attractions that chronicle America's Civil Rights history.
Old Town Selma , a historically important town in Alabama's largest historic district, is just five minutes from our Selma accommodations. With 1,250 buildings that date back as far as the 1820s, Old Town Selma is a great place to experience old, Southern architecture and style. Other historic venues near our Selma hotel include the National Voting Rights Museum, National Civil Rights Museum and the Slavery and Civil War Museum.
Our Selma hotel is conveniently located five minutes from the Carl C. Morgan Convention Center , Bush Hog LLC, and International Paper Company and ten minutes from Craig Industrial Complex . We make business travel easier by offering a modern, sleek meeting room, free Wi-Fi, and a 24-hour Business Center with copy, fax, print and other services.
You can expect a comfortable and quiet stay in our clean 100% smoke free Selma hotel rooms. Enjoy the choice hotel amenities you deserve, like a complimentary Fresh Start Breakfast and an outdoor pool.
Overall1 out of 5
Too noisy
By Billie
from Valley Grande, AL
In this town people are just inconsiderate and let kids run and jump on the upper floors disturbing people below and staff can’t stop them. This has happened to me on more than one occasion at this property.
Posted byCorporate
onApril 2, 2025
Dear Billie,
Thank you for your loyalty to IHG One Rewards as a valued member and for choosing to stay at Holiday Inn Express Selma.
We appreciate your trust in us during this difficult time, and I am sorry about your experience. I have shared your feedback with our hotel management team, and I am confident they will take the necessary steps to improve our services.
We look forward to welcoming you again for a better experience in the future.
Best regards,
Allen Q.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Holiday Inn Amritsar is ideally located in Amritsar’s commercial district, Ranjit Avenue with the famous Golden Temple and Jallianwala Bagh located only a short distance away. Sri Guru Ram Das Jee International Airport and a railway station are both within a 15-minute drive of the property. The Wagah border is just 30 kilometers away from the hotel.
Sparkling chandeliers mark an incomparable arrival experience as you escape to the welcoming environment that is Holiday Inn Amritsar. Our stylish and biggest in city guest rooms comes with a media hub and a 32-inch flat-screen LCD. Unwind with a swim in the stunning outdoor pool or relax with a delicious coffee in the Lounge. Local Punjabi favourites and exciting Asian Continental flavours can be found at Ziva all day dining restaurant, while authentic dishes from this famous Asian and European food destination can be found at Bell A Sia, our specialty restaurant. Relax and unwind with delicious food, crafty cocktails and a stellar Rooftop view at Aqua Lounge.
Holiday Inn Amritsar’s meeting and event facilities spread over 10300 sq. ft. banqueting space with 3900 sq. ft. of lawn and 2100 sq. ft. pre function area can accommodate 450 guests. In addition to this, the hotel also has 890 sq. ft. stateroom, 2 boardrooms and poolside terrace to celebrate your special occasion. Our diverse function spaces also cater to your conference and meeting requirements with smart, functional technology at your fingertips
Overall1 out of 5
Overnight stay
By Jaswin
from UK
I have stayed at this hotel previously and can say the cleanliness has gone downhill with the bedrooms not clean and dirt built up around the shower and toilet, I also as an IHG member asked for a double room and was given a twin room instead.
Staff were unhelpful to my request.
Staff were unhelpful to my request.
Posted byCorporate
onApril 2, 2025
Hi Jaswin,
We appreciate your membership with IHG® One Rewards and thank you for your overnight stay at our Holiday Inn Amritsar Ranjit Avenue location.
Your feedback helps us continue providing excellent service. I’m sorry to hear about your recent stay and will share your concerns with our hotel management to enhance your next visit. I’ve also sent you an email to discuss this further.
We look forward to seeing you soon!
Best regards,
Aly M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.