Experience refined hospitality at our perfect Downtown Memphis location, where travelers enjoy seamless check-in and premium amenities tailored to their needs. Centrally positioned in the heart of the Bluff City, our hotel offers effortless access to key business hubs and renowned landmarks, including Beale Street, AutoZone Redbirds Stadium, and the FedEx Forum, home of the Memphis Grizzlies.
Our property provides proximity to major cultural events like the World Championship BBQ Competition and the St. Jude Marathon but also ensures a focused, productive environment for your work commitments. Enjoy modern comforts with skyline views, complimentary high-speed wireless internet, secured valet parking, and a fully equipped 24-hour business and fitness center.
Dine at our Downtown Grille, conveniently located behind the lobby, where breakfast and dinner are served daily in a casual atmosphere. We look forward to delivering exceptional service that meets the demands of your busy schedule while providing a relaxing retreat in the heart of Memphis.
I am a valuable customer that always stay at the Holiday Inn as much as possible when I travel but when I checked into my hotel on Friday May 5 @9pm, I was informed there was no air. The front desk asked me did I get a call about the air going out and I said no she asked did I want to stay they had a floor fan for the room. It was 9pm where was I going to go at that time of night. I stayed but it was horrible, have you ever stayed in a hotel with no air? It was already hot in Memphis and when I get there no air. I WANT a refund not points. I was suppose to stay the entire weekend but with no air. No thank you.
Posted byCorporate
onApril 17, 2025
Hi Candy,
Thank you for staying with our Holiday Inn and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Experience unmatched hospitality and the vibrant contemporary ambiance of the Holiday Inn® San Antonio - Riverwalk. Located in the heart of the city and on the San Antonio Riverwalk, our hotel is within steps of the city's top attractions, entertainment, and historic landmarks. Right outside our doors, explore The Alamo, Historic Market Square, Alamodome, and the Majestic Theater. The Henry B. Gonzalez Convention Center is walkable just six blocks away.
Relax and renew in our rooms and suites with city and river views. Get energized in our Fitness Center and take a dip in the heated pool. Swing by Mugg's Cafe for gourmet coffee before exploring San Antonio or enjoy delicious Tex-Mex and cocktails at Windows on the River Restaurant and Lounge.
I am a frequent traveler and loyal to the IHG, my customer experience at this hotel was very disappointing. It all started with the check in process, I arrived early 1:00 p.m. and attempted to check in the front desk said room was assigned but needed to be inspected. Please come back in an hour and we should be able to get you in your room. I then returned 1.5 hrs. and sat in the lobby for an additional hour. The front desk apologized for the wait and provided me two drink coupons. (Thank You) The room I stayed in 309 was dirty floors, shower was moldy inside and, on the outside, base boards were visibly dirty. In general in room cleanliness and hotel hallways elevator were not to the standard I have seen with other IHG properties. To top it all off when checking out I asked for clarification on my bill as the first night stay was half of the second night stay. The front desk stated our rates fluctuate, which I am accustomed to at other properties. Not double that more than fluctuation, that is gouging.
Posted byCorporate
onApril 17, 2025
Hi JPR 012025,
Thank you for staying with our Holiday Inn and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards Platinum Elite member. Thank you for your loyalty since 2000 and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to the only IHG Hotel in Murrieta Holiday Inn Express & Suites in Murrieta-Temecula We are conveniently located in the heart of Murrieta situated between Murrieta Hot Springs Road, I-15 and the I-215 freeways and 45 miles away from the Ontario International Airport. Our hotel is located in the Murrieta Commons Area with access to retail and dining within walking distance. We are neighbors to the Murrieta Mesa High School and have over 70 restaurants around our hotel.
Our hotel is just minutes away from major valley attractions such as Santa Rosa Plateau, Harveston Lake Park, Los Alamos Hills Sports Park, Temecula Valley Wine Country, Pechanga Resort Casino, and many more.
Our business travelers find our hotel convenient to our nearby area businesses and corporate offices which are all within 10 miles of our hotel. We also have local hospitals nearby such as the Loma Linda Medical Center and Kaiser Permanente Murrieta.
With our new Formula Blue designs our smart travelers get to experience amenities such as an Electric Vehicle Charging Station, complimentary high-speed internet, a spacious fitness center, and an outdoor pool and spa. Start your morning off right with breakfast on us! The all new Express Start Breakfast Bar offers more than the average continental breakfast buffet serving you delicious buffet-style hot breakfast items.
Come and Explore Murrieta with us!
The overall room size and layout are very nice. But, it all goes downhill from there. The bathroom was dirty, no housekeeping for a three night stay even with requesting it every day. The pool area and hot tub were dirty and the pool was not heated. Poor staff at the breakfast who spent most of the time hiding. No tea or cream for coffee the entire time. Breakfast choices were extremely poor vs other holiday inn experiences. Very poorly managed.
Posted byCorporate
onApril 17, 2025
Hi GK114,
Thank you for staying with our Holiday Inn Express And Suites and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Located in Vaughan, just 15 minutes from Toronto Pearson International Airport, Avid Hotel Toronto Vaughan Southwest is the ideal choice for both business and leisure travelers. At Avid Vaughan, we focus on delivering the essentials with excellence every time. Our guests can expect a comfortable and restful stay, featuring high-quality mattresses, premium bedding, and blackout roller shades for a peaceful night’s sleep.
Start your day with our complimentary good all-round breakfast and freshly brewed bean-to-cup coffee available in the lobby each morning. For those who prioritize fitness, our state-of-the-art fitness center is equipped with the latest equipment, allowing you to maintain your workout routine during your stay.
We are dedicated to providing a consistent, seamless, and comfortable experience, ensuring your stay with us is enjoyable and stress-free.
Have some free time? Explore the variety of nearby attractions, including Canada’s Wonderland, Wet 'n' Wild Waterpark, LEGOLAND Discovery Centre, Casino Woodbine, Vaughan Mills Shopping Mall, and many more exciting options!
Welcome to Avid Hotel Toronto Vaughan Southwest—where everyday travel needs are met with excellence.
Super nice front desk, employees, horrible housekeeping
BySiarnfromSalt Lake City Utah
I would recommend this hotel to anyone honestly because it was so clean a couple of cons. It’s way far from everything. The room service sucks. The girls in the suits are so stuck up and rude, and they also recorded my room which is against the law.
Posted byCorporate
onApril 17, 2025
Hi Siarn,
Thank you for staying with our avid hotels and for taking the time to provide feedback about your experience. It’s a pleasure having our valued guest. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
A comfortable Portsmouth hotel in a waterfront leisure complex, with breakfast included. Holiday Inn® Express Portsmouth - Gunwharf Quays hotel is within walking distance of many local attractions. You can catch a direct train to London from nearby Portsmouth Harbour Station, and ferries to the Isle of Wight or France from Portsmouth International Port , a 10-minute drive away. The M27 motorway is close by, and you can drive to Southampton Airport (SOU) in 25 minutes. Gunwharf Quays , right outside, has a cinema, designer outlets, bars and restaurants, and the Spinnaker Tower offers breathtaking harbour views. Kids will love Portsmouth Historic Dockyard , where they can see Nelson's HMS Victory from the 1805 Battle of Trafalgar, the parkland along the seafront, and nearby Southsea Beach. If you’re visiting on business, you can host events for up to 20 people in our 2 light-filled meeting rooms . At this hotel you can enjoy: free WiFi, off-site parking, an All Day Dining menu. Set yourself up for the day with the inclusive Express Start Breakfast™ buffet, featuring scrambled eggs, baked beans, sausages and continental items. Our casual lounge is a great place to meet colleagues or relax with friends over drinks, and after a busy day, you can retreat to a comfortable bedroom to watch a movie on the flat-screen TV.
Location based stay for the dockyard. View of rear, neighbours not so nice
ByJowdeefromWales. UK
If you stay here, request a front facing room if possible. The views can help you relax better than a rear with the dog barking in opposite flat until 3am. Not the hotels fault but the window closed wasn't any quieter. Beautiful location easy access to the dockyard, the walk is not too far. Shopping centre under your nose, very good for location. Staff polite and helpful
Posted byCorporate
onApril 17, 2025
Hello Jowdee,
Thank you for choosing IHG Hotels & Resorts for your leisure travel. We are grateful you stayed with us at the Holiday Inn Express Portsmouth – Gunwharf Quays.
We’re always delighted to hear about the positive experiences our guests enjoy. As soon as I read your review, I shared your feedback with our management team. However, I’m truly sorry to hear about the issues you encountered during your stay. I’m confident your kind words will inspire us to continue making our guests feel right at home.
The best of West Chester in easy reach!
Discover the newly opened Holiday Inn Cincinnati – Liberty Way in West Chester, OH conveniently located right off I-75. Start your day with a hot breakfast buffet at our on-site restaurant, Liberty Bar & Bites. After a day of adventure, stop back in and sip on one of our signature cocktails or cold draft beers followed by a tasty dish cooked just for you. During your stay, you will enjoy our well-appointed guest rooms that recently completed a full renovation. Our hotel also offers an oversized fitness center, indoor pool, free Wi-Fi and flexible meeting space for 10-250 people. Whether traveling for business or leisure, the Holiday Inn Cincinnati – Liberty Way is delighted to be at your service.
We are located just 1/2 mile from shopping, restaurants & movie theater at Liberty Center and a mile from VOA MetroPark's fishing lake & trails. Enjoy quick access to Spooky Nook Champion Mill in less than 15-minute drive from our hotel to experience North America's largest indoor sports facility. Kings Island amusement park is 20 minutes away, and we're 30 minutes from Cincinnati and Dayton.
While you’re here, check out a show at the Funny Bone Comedy Club. Sports enthusiasts can visit a game at the Cincinnati Reds, Cincinnati Bengals, FC Cincinnati, or enjoy the driving range at Top Golf. We are also located near UC Health Center.
Breakfast was almost empty. Limited breakfast when it was full. Every other hotel I stayed at had breakfast included, but it was an extra charge there. Reception could not scan three charge cards. They do not accept cash. Finally said he could charge to room. Went to breakfast after 12 minutes with him and basically nothing left. I went back and said to cancel breakfast charge since nothing left. He said charge removed. Checked again and he said charge removed. Checked out and charge still there. He said he didn’t know how to remove it and supervisor there at 3 PM and would remove it. I was to get a email confirmation. Charge still on with no email. Still working on overcharge and wasting my time for their lack of training
Posted byCorporate
onApril 17, 2025
Hi Valued Guest,
Thank you for staying with our Holiday Inn and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Just 25 minutes from downtown Chicago, Staybridge Suites Chicago-Oakbrook Terrace offers the best of both worlds. Enjoy a quiet escape with proximity to attractions like Pinstripes Bowling, Giordano's, ComEd, Inland, Walmart, Oakbrook Center Shopping Mall, Loyola Medical, and the VA Hospital. Our pet-friendly, all-suites hotel provides the comfort of home with top amenities. Start your day with a complimentary breakfast buffet and unwind at our evening social hour with free appetizers and drinks. Take advantage of our 24-hour Fitness Center, laundry facility, and Pantry. Enjoy stunning lake views from our outdoor patio, stay connected with free Wi-Fi, and relax in our home-like suites with full kitchens.
Me and my wife reserved 3 rooms for family. All of the rooms had couches in them except ours. When I asked the front desk why we did not have a couch we were told that not all the suites have couches in them, even though there is a living space with a 55 inch TV with no place to sit and watch the TV. It was disappointing, considering we were there with a larger family event and EVERYONE else that stayed there, 6 rooms in total, all had couches, except ours. I was offered a discount on the room of $28, which I did accept. Still disappointed and will not stay here again.
Posted byCorporate
onApril 17, 2025
Hi JS2010,
Thank you for staying with our Staybridge Suites and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to the Award Winning Holiday Inn Express® Florence Hotel This premiere Holiday Inn Express® hotel is conveniently situated on Hwy 327 and I-95 in Florence, SC. Our hotel's location in the suburbs takes you away from the city's hustle and bustle while keeping you close to important sites like Florence Regional Airport. When you're looking for convenient business hotels in Florence, the Holiday Inn Express® hotel is a perfect choice. We're surrounded by companies, including Niagara, Fiber Industries, Wyman-Gordon, Buc-ee's, Blanchard Machinery, FedEx, Ruiz, Honda, PFG, Johnson Controls, NuCor Steel, Pepsi, Westrock and QVC. We're also just minutes from Francis Marion University. Leisure guests love the convenience of our hotel's Florence locale. Close to numerous local highlights, including the Country Club of SC, Darlington Raceway and Freedom Florence, we're ideal for traveling families. Whether business or pleasure brings you to Florence, SC, our hotel's choice amenities satisfy your needs. Connect to friends or family with our free Internet access, enjoy our Fitness Center, browse through our convenient sundry shop and relax in our heated indoor pool. You'll have a great start to each day with our Express Start Breakfast bar, featuring hot items, signature cinnamon rolls and coffee.
This hotel, the cleanliness level was hovering on disgusting. The floors needed a good shampooing and vacuuming dirt everywhere, bathtub needed cleaning, bathroom floor gross, inside of the toilet, needed a scrubbing, the linens were stained on the bed and so were the washcloths. If it wasn’t so late and so exhausted, I would’ve left. I did not stay an additional day. I am on my return trips. I will avoid this Holiday Inn Express. And I advised you too as well.
Posted byCorporate
onApril 17, 2025
Hi Carol G,
Thank you for staying with our Holiday Inn Express And Suites and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Find modern comfort and convenience at Holiday Inn Conference Centre Edmonton South, located in the lively South Edmonton area. As a top business hotel, we combine stylish design with a warm welcome, making every visit, whether for business or leisure, truly special.
Nestled in the bustling hub of South Edmonton, our hotel is a stone's throw from major attractions and shopping paradises. Dive into the retail extravaganza at South Edmonton Common, North America's expansive open-air mall, or venture a little further to immerse yourself in the endless wonders of West Edmonton Mall. With entertainment and shopping delights just minutes away, your Edmonton adventure starts here.
For sports teams and enthusiasts, our location is unbeatable, with quick access to premier sports facilities, ensuring you're always close to the action.
Connect and unwind with ease, thanks to our hotel's complimentary high-speed Wi-Fi, ensuring you're always just a tap away from the digital world. Whether it's a splash in the indoor pool or savoring culinary masterpieces at our on-site restaurants, Ricky's All Day Grill and Monsoon Restaurant & Lounge, we cater to all your needs.
Retreat to our plush rooms, where luxury bedding and premium mattresses promise a night of serene slumber. Each space is thoughtfully equipped with essential comforts, from a fridge and microwave to an in-room Keurig coffee maker.
This hotel is drastically outdated. Furnishings are old, metal is corroded in the bathroom, toiletries provided are cracked and faded, and the paint is peeling in the bathroom. There is a feeling of uncleanliness due to the lack of maintenance.
Staff are friendly. The hotel food was mediocre. The actual restaurant was good, but the catered meal was dry.
Posted byCorporate
onApril 17, 2025
Hi JCroi,
Thank you for staying with our Holiday Inn and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to Candlewood Suites of Fort Lauderdale, Florida your perfect home away from home! Whether you are here for business, a long layover, or embarking on an unforgettable cruise, we are conveniently located near Fort Lauderdale International Airport and Port Everglades for your ease and comfort. Our spacious rooms and thoughtful amenities are designed to make your extended stay relaxing and hassle-free. Enjoy cozy accommodations, complimentary Wi-Fi, and airport shuttle transportation. We look forward to making your stay as smooth and enjoyable as possible. Welcome aboard – your adventure begins here!
Do not stay here. There is a holiday inn express across the parking lot. Go there. This place is dirty loud and not worth it.
Posted byCorporate
onApril 17, 2025
Hi Morgan,
Thank you for staying with our Candlewood Suites and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service