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    February 14, 2017
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    April 19, 2025
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Corporate's Review Comments
 
For a comfortable stay at a central location, visit the newly renovated Holiday Inn Express in Red Deer, Alberta. Our hotel's location is halfway between Edmonton and Calgary off of Queen Elizabeth Highway 2, making it easier to travel to and from the surrounding cities. Leisure guests will benefit from our location just minutes from areas like golf courses, shopping options at Bower Place Shopping Centre, South Pointe Common and downtown Red Deer. Lodging here also puts you just minutes from Westerner Park, Bower Ponds, and Discovery Canyon Park, which offer numerous activities throughout the year. Business travelers enjoy being in close proximity to Trican, Focus Corporation, Nova Chemicals, BJ Services, Telus, Canadian Tire and other businesses in downtown Red Deer. Our hotel's amenities include a 24-hour business centre with copying, faxing and printing services available. With our free Express Start hot buffet breakfast bar, swimming pool, hot tub, water slide, private courtyard, car plug-ins and a 24-hour fitness centre, our hotel in Red Deer offers the amenities you need and want. Rooms feature a work area with free high-speed, wireless Internet access, triple-sheeted beds, a microwave and a fridge. Our Red Deer, Alberta hotel's staff eagerly await your next visit!
 
Overall
1 out of 5
1 out of 5
Room to hot
By petey from canada
When i got to my room it was really hot. I put on the AC and when out for dinner. When i got back it was still to hot. I had a sleepless night. The AC remote was held by black tape. It was pushing out warm air. I was going to stay at this hotel for two days but i checked out that morning. I told the lady at the front desk about what happened. She said that she was sorry and handed me the full bill. I will never stay at that place ever again.
Customer avatar
Posted by
onApril 18, 2025
Hello petey,
We take pride in fulfilling all our guest's needs and ensuring a seamless experience during your visit. I am sorry to learn about what happened. I have sent you a private message to discuss your experience further.
We appreciate you as one of our Diamond Elite members of IHG One Rewards and for staying at the Holiday Inn Express Red Deer.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Set near Downtown Paducah, our extended stay Hotel features an apartment like style with an outdoor gazebo, fitness center, complimentary Wi-Fi, and guest laundry room. Out at the gazebo we have grills for guest to use at their pleasure and inside we have the Candlewood Cupboard for a variety of food, beverage, and personal items. Being located right off I/24 gives our guests the opportunity to explore the many restaurants and stores the town has to offer. This also puts us within a short distance from the Barkley Regional Airport (PAH), Dippin’ Dots Headquarters, RelaDyne, Paducah-McCracken County Riverport, Lourdes Hospital, and Western Baptist Hospital . Travelers enjoy exploring the AQS National Quilt Museum and the Paducah Lower Town Arts District . Whether you’re in town for the AQS QuiltWeek, travelling with family, or for business, our team’s personalized service will make you feel right at home.
 
Overall
1 out of 5
1 out of 5
Horrible Experience at Candlewood Suites Paducah
By Hugs from MN
My stay at Candlewood Suites Paducah was absolutely appalling. My room was filthy, and to make matters worse, it was infested with ants and roaches. Seeing bugs crawling around the room was not only disgusting, it was completely unacceptable and a clear sign of poor housekeeping and a serious lack of pest control. No guest should ever have to deal with this. I will never stay here again, and I strongly urge others to think twice before booking.
Customer avatar
Posted by
onApril 18, 2025
Hello Hugs,
We take pride in fulfilling all our guest's needs and ensuring a seamless experience during your visit. I am sorry to learn about what happened. I have sent you a private message to discuss your experience further.
We appreciate you as one of our valued members of IHG One Rewards and for staying at the Candlewood Suites Paducah.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Palm Coast, Florida Palm Coast is a hidden gem nestled along Florida's Atlantic coast. It offers a perfect blend of natural beauty, outdoor adventures, and a laid-back atmosphere. Whether you're seeking relaxation, excitement, or a taste of local culture, you'll find it all here. Highlights of Palm Coast Stunning Beaches - soak up the sun Palm Coast is a golfer's paradise renowned for world-class golf courses. Tee off at one of the many championship courses Explore Princess Place Preserve and Flagler Beach State Park. Immerse yourself in Palm Coast's rich history by visiting historic sites like the Flagler Museum and the Old Kings Road Historic Indulge in delicious local cuisine featuring seafood and lots of Southern hospitality. Popular Things to Do Visit Flagler Beach: This charming beach town has a laid-back atmosphere, boutique shops, and delicious seafood restaurants. Explore St. Augustine: Take a day trip to the historic city of St. Augustine, the oldest continuously occupied European settlement in North America. Hike the Florida Trail: Experience the beauty of the Florida wilderness by hiking a portion of the Florida Trail, which passes through Palm Coast. Enjoy stunning views, diverse ecosystems, and the opportunity to spot wildlife. We hope you enjoy exploring Palm Coast and creating unforgettable memories. Enjoy your stay!
 
Overall
5 out of 5
5 out of 5
Beautiful new hotel in Palm Coast FL
By Betsy from Florida
This hotel is the best! Newly renovated with a great team!
Customer avatar
Posted by
onApril 18, 2025
Hi Betsy,
Thank you for the kind words! We’re thrilled to hear you enjoyed the renovations and had a great experience with our team. It means a lot to know our efforts are making a difference. We can’t wait to welcome you back again soon!
- The Staff at Holiday Inn Express Palm Coast
0points
0of 0voted this comment as helpful.
 
Welcome to voco Moab, where adventure meets comfort in the heart of Utah’s red rock country. Surrounded by breathtaking landscapes, our hotel is just minutes from Arches National Park and Canyonlands National Park, making it the perfect base for exploring towering arches, scenic trails, and rugged desert terrain. Whether you’re setting out for a sunrise hike, tackling the Slickrock Bike Trail, or venturing on a 4x4 off-road tour, the beauty of Moab is at your doorstep. After a day of adventure, return to a space designed for relaxation. Unwind in thoughtfully styled rooms with plush bedding, La Colombe coffee makers, and scenic mountain views. Start your morning with a satisfying hot breakfast before heading out, and look forward to exciting new dining options coming soon. Our friendly team is always on hand to offer recommendations and ensure your stay feels effortlessly comfortable. Stay connected with free Wi-Fi, or take a soothing dip in our indoor pool and hot tub, open year-round. With premium amenities, a 24/7 fitness center, and indoor bike storage, voco Moab is your perfect retreat between adventures.
 
Overall
3 out of 5
3 out of 5
New doesn’t mean better
By Dilly from Orange Beach
Don’t expect to work using wifi. It will not even load email. Weird set up for parking, bathroom lights and breakfast. Parking is spread out to far from doors and as two women not always feel safe having to walk half way around building to enter at night. The breakfast is hotel offered for $15 not restaurant offered! The bathroom light is funny. Have to flip a switch by the main door to get the light switches to work inside. And no microwave! Also, no working hot tub. My main reason for booking here after long hikes didn’t even work. Sigh. It was an adventure to stay here.
Customer avatar
Posted by
onApril 18, 2025
Hi Dilly,
Thank you for your candid feedback. We regret that the Wi-Fi, lighting setup, and parking layout created inconvenience during your stay. Safety and ease of access are very important to us, and we’ll be reviewing these aspects closely. The hot tub being out of order is also disappointing, especially after long hikes, and we understand how that impacted your experience. We appreciate you giving us a try and hope we can provide a smoother, more comfortable visit next time.
- The Staff at Voco Moab
0points
0of 0voted this comment as helpful.
 
Welcome to our Laguna Hills hotel! Our boutique getaway puts you near the best of Orange County, whether you're in town for business or leisure—or both. Wade in the sparkling waters at Laguna Beach, delight in timeless characters and thrilling rides at Disneyland and wander the streets of charming San Juan Capistrano—all an easy drive from our hotel. Top tech startups like Acorns, EndPoint, and CrowdStrike have headquarters near us, and major healthcare facilities like Mission Hospital and MemorialCare Saddleback Medical Center are nearby too, making us an ideal choice for those visiting patients or attending medical appointments. We also offer convenient access to other healthcare providers in the area, including Hoag and Kaiser Permanente. When you're not busy working or exploring Orange County, there's a lot to love at our hotel. Savor a delicious breakfast at The Hills Café or share drinks with friends at Emerald Lounge, both located right here on our property. Relax outdoors in our pool and jacuzzi. Host an event or meeting at one of our nine event venues in Laguna Hills. We have 11,000 total square feet of space for you to gather and a team to help make your event effortless. You'll find all your favorite comforts in your room, from Barista Lavazza espresso machines to plush pillowtop mattresses with luxury bedding, topped off with décor that reflects our Laguna Hills neighborhood. We look forward to seeing you at our hotel in Laguna Hills, California!
 
Overall
5 out of 5
5 out of 5
Stay
By ShaC from Iowa
What a wonderful hotel! Beautiful and welcoming. Staff is absolutely amazing!
Customer avatar
Posted by
onApril 18, 2025
Hi ShaC,
We're thrilled to hear that you enjoyed your stay and found our staff to be amazing. Your kind words about our hotel's ambiance are greatly appreciated. Thank you for the 5-star review!
- The Staff at Voco Laguna Hills
0points
0of 0voted this comment as helpful.
 
Located off IH Loop 410 West, our all-suite, pet-friendly hotel is five miles from Lackland Air Force Base and SeaWorld San Antonio and only 14 miles from the iconic Downtown San Antonio Riverwalk. Business travelers will appreciate our proximity to major companies, NW San Antonio VA Clinic and Christus Santa Rosa Hospital—Westover Hills. We are also close to Westover Sports Complex and Don Hardin Athletic Complex. Our spacious studios and suites feature full kitchens, flexible workspaces, and HDTVs to make your extended stay seamless. Start your day with our hot breakfast buffet and unwind in the evening at our socials (Mon-Wed) with complimentary food and drinks. Relax on our outdoor patio with a fire pit, pool, gazebo, and BBQ grills.
 
Overall
1 out of 5
1 out of 5
Deceptive Pricing
By Lubru from Florida
I am a Diamond Member and have stayed at many different IHG as I travel all over the USA. I have to account for expenses, so I am careful about the prices of rooms. Prefer to keep at $150 per night. My room was advertised at $163 on the app, for 3 nights. After checking in and staying two nights, I looked at my bill and was charged $228 for two nights and $188 for one. This was all relative to the NCAA Tournament in town. I talked with the front desk who were no help at all, they said I should have looked at my confirmation bill. Advertising at one price and charging another is bait and switch! I will be contacting Corporate and disputing my charge. This hotel does not use IHG bedding either, the pillows are so cheap, your head sinks right to the mattress making sleep quality very poor. I would suggest finding another hotel, I wish I would have never stayed here!
Customer avatar
Posted by
onApril 18, 2025
Hello Valued Guest,
Thank you for being a valued Diamond Elite member of IHG One Rewards and for choosing to stay at our Staybridge Suites San Antonio Lackland Air Force Base Area.
We love our guests to feel at ease and home. I’m sorry to hear about your experience. I have sent you a private message to discuss your experience further.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express and Suites Olathe North. Nestled off I-35 and 119th Street, the Holiday Inn Express and Suites Olathe North is minutes from I 435, HWY 69, Johnson County Executive Airport (OJC), the New Century Airport, and just 45 minutes from the Kansas City International Airport (MCI) . We are also conveniently accessible to all that Kansas City has to offer and a 15 minute drive from destination areas such as downtown Kansas City, Sprint Center, Kauffman Center and the Convention Center . The hotel is a short drive to the Country Club Plaza, Nelson Atkins Museum, Crown Center, Westport, Worlds of Fun, Children's Mercy Park, Kauffman and Arrowhead Stadium, Kansas Speedway and Kansas City Zoo . Take in the arts with local theaters and museums or get a taste of the areas famous BBQ. Whether in town for business or pleasure, our Holiday Inn Express & Suites Olathe hotel offers contemporary comfort with a feeling of home. Start your day with a complimentary hot breakfast and enjoy a plethora of amenities including high-speed Internet, oversized guestrooms, Olathe’s largest indoor pool and spa oasis, and room service from the award winning Johnny’s Italian Steakhouse . The hotel features a business center, fitness center, meeting space, boardrooms, and whirlpool suites. The hotel is also located near Garmin, John Deere, Farmers Insurance and T-Mobile.
 
Overall
1 out of 5
1 out of 5
Smelled of old stale cigarette smoke
By Stosh from Columbia, MO
My two children and I had a rough nights sleep due to the smell of old stale cigarette smoke. It was the last double queen room available. The front desk staff was friendly. The shower was clean. The linens were clean. But the smell burned our eyes and make it difficult to sleep. We even left to go to the store to purchase deodorizing spray. Needs updated badly. Would not recommend.
Customer avatar
Posted by
onApril 18, 2025
Hello Stosh,
We take pride in fulfilling all our guest's needs and ensuring a seamless experience during your visit. I am sorry to learn about what happened. I have sent you a private message to discuss your experience further.
We appreciate you as one of our valued members of IHG One Rewards and for staying at the Holiday Inn Express & Suites Olathe North.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Sherwood Park The Holiday Inn Express & Suites in Sherwood Park - Edmonton Area welcomes you to a convenient stay in the Edmonton suburbs. You'll find numerous businesses and attractions. Our hotel's business travelers will find some of the largest oil refineries and petrochemical complexes in North America nearby, such as Petro Canada, Enbridge, Alberta Envirofuels and Imperial Oil. We have a 450-sq.ft. meeting room with A/V equipment as well as a 24-hour business centre to meet your business needs while lodging in the hotel. The Trans Canada Yellowhead Highway offers easy access to our hotel. Sherwood Park is home to a variety of attractions, from Millennium Place Recreation Centre to Festival Place arts venue. Rogers Place in downtown Edmonton is home to the Edmonton Oilers as well as the Edmonton Oil Kings of the WHL. Our hotel guests can also see the Edmonton Eskimos football team or the Canadian Finals Rodeo. Be sure to pick up a souvenir from the Sherwood Park Mall. Our Sherwood Park hotel guests enjoy a complimentary hot breakfast bar each morning and well-appointed rooms with 37-inch cable TVs, triple-sheeted beds with pillowtop mattresses, mini-fridges, microwave and work areas with free high-speed Internet access (both wireless and hard-wired). For a comfortable stay in a fully non-smoking hotel, come visit this pet-friendly Holiday Inn Express.
 
Overall
2 out of 5
2 out of 5
Loud and hard to sleep
By Blanche22335 from Alberta
This is our normal Sherwood park hotel. Unfortunately we had to share the 4 th door with a hockey team. There sporting experience was clear so much more important than ours. We had a very restless sleep because of the socialization between rooms until 3:30 am when they packed it in. We had to get up and leave for our sport event at 5:45 am. When I expressed my concerns with the front desk, he didn’t care.
Customer avatar
Posted by
onApril 18, 2025
Hello Blanche22335,
We take pride in fulfilling all our guest's needs and ensuring a seamless experience during your visit. I am sorry to learn about what happened. I have sent you a private message to discuss your experience further.
We appreciate you as one of our valued members of IHG One Rewards and for staying at the Holiday Inn Express & Suites Sherwood Park-Edmonton Area.
Your business with IHG Hotels and Resorts is appreciated.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express & Suites North Myrtle Beach - Little River is nestled in the Coquina Harbor Marina , just one of our many hidden gems. Easily accessible to all major attractions, restaurants, theaters, entertainment, shopping, beaches and the area's best golfing, fishing and charter cruise lines. We are a short distance from several of the area’s top golf courses such as Glen Dornoch, Tidewater , and the 4 Barefoot courses designed by Norman, Love, Fazio, and Dye . The Carolina Bays Parkway (Route 31) connects the Myrtle Beach area communities. The perfect place to get away from it all while enjoying the quiet and convenience of secluded Cherry Grove Beach. We are located just three miles from the beaches of Cherry Grove and twenty-five minutes from Broadway at the Beach. Enjoy an afternoon at one of our local vineyards with a bottle of the best Carolina wines or get lucky on the famous Las Vegas-style Big M Casino Cruise ship is just minutes away! We offer spectacular Intracoastal Waterway views and nearby waterfront dining. All designed to help you unwind from a full day of fun activities or business meetings. We offer multiple pet friendly rooms for a fee and limitations apply. It must be booked in advance.
 
Overall
2 out of 5
2 out of 5
Not worth the price
By JC07 from Myrtle Beach, SC
Unfortunately did not have a clean room with dead bugs including spiders underneath the bed. Trash underneath the center aisle (between bed)
No humidifiers in or around the bldg is creating mold around the doors.
It was mostly uncomfortable to breathe in the rooms due to the air and conditions of the room. Dust all over the vents ect..
Rooms aren’t even close to sound proof. Can hear other people coughing from down the hall and the shower next door with kids screaming being obnoxious at 6:30 in the morning.
Customer avatar
Posted by
onApril 18, 2025
Hello JC07,
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention.
We appreciate your stay at our Holiday Inn Express & Suites North Myrtle Beach-Little River. Thank you for being one of our valued members of IHG One Rewards.
We look forward to providing you with a better experience in the future.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Discover comfort and convenience at Holiday Inn Birmingham-Hoover, our full-service, newly renovated hotel with an unbeatable location near I-59, I-65, I-20, and I-459, giving easy access to top businesses and attractions. Shop the Galleria Mall, explore downtown Birmingham’s historic sites, and catch a game or event at Hoover Met or Legacy Arena. Business travelers enjoy proximity to nearby companies like Mercedes Benz International, Amazon, Regions Bank, JP Morgan Chase, and FedEx. Host meetings and events in our flexible meeting spaces and take advantage of our Business Center, catering services, and free Wi-Fi. Savor delicious dining at Kem’s Restaurant, where kids under 12 eat free, and enjoy top-notch amenities. Stay active in our Fitness Center, relax at our indoor pool, and unwind by our cozy lobby fireplace. From free parking to free Wi-Fi and exceptional service, we make your stay in Hoover unforgettable!
 
Overall
2 out of 5
2 out of 5
Noisy hotel
By ctlac from Louisiana
I stay at this hotel was not too great. Upon arriving to check in there was no one at the front desk. I waited there for five minutes to look over to the corner and the employee was playing on her phone instead of checking people in the front desk. Staff was not very friendly at all, and seem to be sitting in the corner on their phone constantly. When we finally got into our room and settled in, there was a loud noise in the wall. We cannot sleep all night with the noise coming from the wall. We asked for another room, but the hotel was full. We had to go to Walmart to get a sound machine to try and drown out the noise so we could sleep. As you’re walking in the hall, you can hear people talking in their rooms. Not a lot of privacy at this hotel.
The the food in the restaurant was very good. The lady that was working was very pleasant and kind. The workout room is very small. The guy that works the front desk at night was very kind. He greeted everyone every morning.
Customer avatar
Posted by
onApril 18, 2025
Hello ctlac,
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention.
We appreciate your stay at our Holiday Inn Birmingham - Hoover. Thank you for being one of our valued members of IHG One Rewards.
We look forward to providing you with a better experience in the future.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.