Staybridge Suites Jackson
Welcome to one of the top hotels in Jackson, Mississippi, a stately Southern belle steeped in tradition and history, swathed in culture and natural beauty. At Staybridge Suites Jackson, we are proud to call home the “City with Soul,” where hospitality isn’t an industry, it’s a way of life. From world-class museums to the Freedom Trail, from jubilant festivals to spectacular parks, from award-winning attractions to vibrant live music, this is a city as thrilling as it is serene, as historic as it is contemporary. And our pet-friendly Ridgeland, MS hotel puts guests in the heart of it all. We're a short commute to area companies including IBM, Nissan North America, and Entergy Mississippi, yet close to scenic Natchez Trace and downtown Jackson. Here you’ll find the freedom to stay your own way in spacious guest rooms with separate living areas, fully-equipped kitchens, free Wi-Fi, flat-screen TVs, and roomy workspaces. You can exercise your cares away at our onsite Fitness Center and outdoor pool or handle last-minute work at our 24-hour Business Center, equipped with office supplies and printing services. On Monday through Wednesday evenings, stop by our Social Reception and unwind with free apps and drinks. Our hotel in Ridgeland, MS is more than an extended-stay hotel; it’s a home-away-from-home where we treat you like family.
I checked in on a Wednesday evening when I entered the room I had to use the restroom after traveling, I noticed an empty beer bottle on the counter, I ignored that and went to dinner. When I returned and looked closer at the room, it was a dirty black towel hanging in the closet, a makeup stain on the bed, and a used towel hanging over in the shower over the rod. I also noticed that it was dirty towels up and down the hallway on that floor. I was moved to another room on the first floor which was spotless but why even place me in a room that had not been cleaned properly initially was very frustrating, especially at 10 at night.
Posted byCorporate
onApril 3, 2025
Hello Kiema1987,
It's always a delight for us to host your stays. We appreciate you choosing the Staybridge Suites Jackson as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express Hotel West Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI) . If you're in Palm Beach for business, this location gives you access to all of Palm Beach County. Palm Beach County Convention Center is five miles from our property, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Northpoint Corporate Park. West Palm Beach offers many different attractions for vacationers. Try to get in a round of golf at one of Palm Beach's many beautiful courses. Rapids Water Park, located 2 miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals.
Poor customer service at the hotel and when contacting IHG through the app.
Posted byCorporate
onApril 3, 2025
Hi MarD,
Thank you for staying at our Holiday Inn Express West Palm Beach Metrocentre. We appreciate your loyalty as an IHG One Rewards Silver Elite member and making IHG Hotels & Resorts your travel partner.
We strive to build a unique connection with you through the best service, and I’m sorry to hear about your recent experience. I have shared your comments with our hotel management to ensure this matter is addressed. I have also sent you an email to address this further.
We hope you'll consider staying with us again to restore your confidence.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Treat yourself to a worry-free stay at one of the best hotels in Beaumont, TX- Holiday Inn® Beaumont Plaza (I-10 and Walden Road), located just minutes from the heart of Beaumont, Texas. Take the stress away from travel as you relax in the sky atrium with a cascading waterfall in the comfort of our lobby.
Located near Port Arthur & minutes from Louisiana, this amazing hotel in Beaumont, TX keeps you in the heart of Southeast Texas' excitement. We're just a few miles from numerous attractions and restaurants, including the multi-purpose entertainment and sports complex at Ford Park, the Imagination Station at Central Park and many popular local restaurants within less than a mile, like Pappadeaux's Seafood Kitchen; a short walk across the street.
If you are looking for a lavish ballroom, meeting or event spaces in Beaumont, TX, Holiday Inn Beaumont Plaza is the best choice. There is no better place to have a birthday party in Beaumont, TX other than celebrating it at the best hotel in Beaumont TX - Holiday Inn Beaumont Plaza. We are your go-to party venue in Beaumont, TX to host any Quinceaneras, Bar Mitzvah or any celebration.
If you need to host a meeting, reception or a catered event then consider the 22,000 sq. ft. of flexible event space. We also have a 24-hour business center. Beaumont, TX businesses like the Exxon Mobil Refinery, Lamar University, the Dupont and Goodyear plants are located minutes from the hotel.
If you want to stay at a hotel where the staff is inconvenienced by your requests for working key cards, clean towels and basic bedding for a sofa bed, then this is the place for you. Honestly shocked at how not one person behind the desk showed any desire to be there. The room key had to be changed multiple times a day. That is not an exaggeration. I slept on a sofa bed with zero bedding because after 3 calls and 3 promises, it never was provided. Do yourself a favor and keep driving to Houston to find a hotel. This place is not it.
Posted byCorporate
onApril 3, 2025
Hi WorkingMom,
Thank you for staying at the Holiday Inn Beaumont-Plaza Interstate-10 & Walden, and we appreciate your loyalty as one of our IHG One Rewards members.
We wanted our travelers to be relaxed and experience joyful moments, and I am sorry we missed the mark this time. Your feedback means a lot to us, and I've shared it with our hotel management to help us make some necessary improvements. I have also sent you an email to discuss your experience further.
I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Stay at the newly renovated Holiday Inn Express® Sealy, TX. When you're looking for choice accommodations, look no further than our 100% smoke-free Holiday Inn Express® hotel. We are just minutes from numerous attractions. Our hotel's Sealy, TX location guarantees our guests a fun vacation they won't quickly forget. We're only minutes from entertaining attractions like the Lonestar Motorsport Park, Texas Premiere Sporting Arms, Attwater Prairie Chicken Refuge, historic sights like the Colonial Capital of Texas and ranches like Bluebonnet Farms and Rancho Texcelente IXL. Don't settle for less at competing hotels in Sealy, TX; stay at our Holiday Inn Express® Sealy hotel.
Business travelers in need of convenient accommodations in Sealy, Texas have found the right hotel. We're near a number of local businesses in Sealy. We offer a 980-square-foot meeting room that our guests can utilize for their needs. Our state-of-the-art Business Center boasts copy, fax and print services and allows our guests to stay productive and connected to colleagues and family back home. Whether business or pleasure brings you to our hotel in Sealy, TX, our quality amenities are sure to satisfy your needs. We provide our guests with complimentary high-speed, wireless Internet access. We also feature an outdoor pool, laundry facilities and a Fitness Center. Start your day right with our free, hot Express Start Breakfast Bar. We hope you reserve a room at our hotel in Sealy soon!
The entire hotel smelled of raw sewage. Bed was like sleeping on rocks. We had to ask for tables to be cleaned for breakfast, while one employee was standing around talking and another was texting. One of the worst IHG’s I’ve ever seen.
Posted byCorporate
onApril 3, 2025
Hi Carla123,
We appreciate your unwavering support as a Diamond Elite member of IHG One Rewards, and thank you for staying at the Holiday Inn Express and Suites Sealy.
We strive to provide an efficient stay while you enjoy traveling with friends, and I'm sorry to learn about what happened. I have informed our local team about your feedback, and I am positive that they will look into this. I have sent an email to you to discuss this further.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Located at Sugarloaf Parkway and I-85, Holiday Inn Atlanta-Gas South Arena is positioned at the nexus of Duluth, Lawrenceville, and Atlanta. Explore attractions like Medieval Times, Andretti Speedway, and the Mall of Georgia. We are near local businesses like Atlanta Dental, Mitsubishi, WEG Electric, Georgia United Credit Union, UPS, and a short walk to Gas South Arena and District. The Gwinnett Convention Center is also just a short drive away.
Enjoy amenities like a Fitness Center, indoor pool, and free Wi-Fi. Host events in our venues and savor delicious meals at our onsite restaurant, The Hub, where kids 11 and under eat free. With IHG One Rewards points and a high standard of excellent service, we ensure your stay in Duluth is unforgettable.
Poor service. Restaurant staff act as if the guest is a border to them. Reception staff excellent. Hotel needs remodeling though. Kind of very dated.
Posted byCorporate
onApril 3, 2025
Hi Stephen,
Thank you for staying and leaving feedback at our Holiday Inn Atlanta-Gas South Arena Area. We value your unwavering support as a Diamond Elite member of IHG One Rewards.
Holiday Inn Hotel offers leisure travelers dependability and friendly services. I'm sorry for what happened. Your comments have been shared with our hotel management. I trust they will take the necessary action to elevate our guest experience.
I'm glad that you appreciated our friendly hotel staff. Thank you once again for making us part of your visit.
Safe travel,
Jessica R. Case Manager IHG Hotels and Resorts Service
For more than 200 years, the Grand Hotel de Bordeaux has been the doorway to luxury travel in the heart of Bordeaux. As the InterContinental Bordeaux - Le Grand Hotel, our rich history sets the stage for modern grandeur, featuring stunning architecture, elegant 19th century-inspired guest rooms, and two Michelin-starred restaurant, Le Pressoir d’Argent Gordon Ramsay. Indulge in our tranquil spa, take a dip in our indoor pool, and relax in elegance at the end of the day.
The staff at any IHG is always super nice. I don't feel like I should pay extra for people to be nice and helpful. $78 for 2 for breakfast? Really? Pastries and fruit and coffee?
Posted byCorporate
onApril 3, 2025
Hi Stosh,
We value you as an IHG One Rewards member, and we appreciate your stay at the InterContinental Bordeaux - Le Grand Hotel.
Our hotel aims to be in the right locations where our guests need to be. I'm sorry that's not the case this time. I have shared the comments with our hotel management for reference and improvement.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Extended-stay hotel in Midtown Atlanta Suites
Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing.
With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive.
Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities.
Whatever brings you to Atlanta, we look forward to having you stay with us.
This hotel needs updated desperately. It is actually inside of the Crown Plaza. The free breakfast is weird as it was in the restaurant, but in a separate room. There were dirty dishes sitting all around. Had to wait for forks and bowls. It was the same food every day. On Friday it was in a completely different room than Tuesday-Thursday. The guest room was so dated. There were very little kitchen items if you plan to make food or eat in your room. You can hear so much noise from outside. The windows don’t keep any sounds out especially the sirens from the hospital next door.
Posted byCorporate
onApril 3, 2025
Hi jormom1030,
Thank you for being one of our IHG One Rewards Silver Elite members, and we appreciate your stay at the Staybridge Suites Atlanta - Midtown.
We aim to provide a stay experience that is high in quality and convenience, and I'm sorry that's not the case this time. I have shared the comments with our hotel team to help us with future improvements.
We hope to welcome you back in the future for a much better stay.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Enjoy modern amenities at our hotel in Bordentown, NJ. Welcome to Holiday Inn Express Bordentown-Trenton South Hotel, located near the New Jersey Turnpike, I 295, U.S. 130 and U.S. 206. Our hotel is set back from the highway to provide a relaxed hotel experience. Our hotel is close to Trenton, Florence, Robbinsville, Hamilton, Ewing, Amazon, Joint Base McGuire Dix Lakehurst, JBMDL lodging, Manheim Auto Auctions, Macclesfield Park in Yardley, Friendship Field, Six Flags Great Adventure, Sesame Place, Mercer County Park and Marina, Liberty Lake, Skimmer Adams Field, Arm & Hammer Park, CURE Arena and Patriots Theater. Our hotel is 13 miles from Trenton Mercer Airport and seven miles from Trenton Train Station. Stay Smart at our Bordentown-Trenton hotel with comfortable beds for a restful evening and wake up to our complimentary Express Start breakfast bar. In the evening, take a dip in our seasonal outdoor pool, workout in our modern Fitness Center, or walk over to dinner at a local seafood restaurant or famous diner. Our hotel’s corporate travelers are sure to appreciate our 24-hour Business Center and complimentary high-speed Wi-Fi. Our Bordentown-Trenton hotel also provides an on-site 24-hour marketplace and 24-hour laundry facility.
I've stayed here for business travel several times a year since it opened. There have always been in-room coffee makers that have suddenly been removed without notice. I will not be booking this hotel again.
Posted byCorporate
onApril 3, 2025
Hi Bill,
Thank you for staying with our Holiday Inn Express Bordentown - Trenton South. We appreciate you as a member of IHG One Rewards.
Our goal is to provide quality essentials delivered with purposeful service. I understand your concern, and I'm sorry to learn about what happened. Your feedback is incredibly valuable to us, as it enables us to continually improve and enhance the guest experience. We genuinely appreciate your time and insights.
I hope we remain your first choice in hotels, as we do our best to make every moment memorable.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Enjoy historic Dandridge from the hotel's property set. In the foothills of the Great Smoky Mountains is the warm and welcoming Holiday Inn Express® Hotel Dandridge. Since we're off I-40, business patrons find it easy to make it to meetings on time in Dandridge, TN. In addition, the hotel has complimentary high-speed, wireless internet access throughout the facility, and a business center with a personal computer and a printer. Families can take advantage of the hotel's location near Dollywood, while outdoor lovers can explore the trails of Great Smoky Mountains National Park and Douglas Lake. NASCAR fans are an hour from the races In Bristol. Parents visiting students at Carson Newman University are only 15 minutes away. And don't forget that great shopping awaits at the Tanger Outlet Center in Sevierville. Offering rates for every family's budget, we're the dog-friendly place to stay in Dandridge, TN. Hotel amenities include an outdoor seasonal pool, so you can soak your feet after a day of fun. Just make sure you wake up in time to enjoy the free, hot Express Start Breakfast Bar before heading out for another great day. We look forward to seeing you soon.
High pet fee of $75 was not disclosed in the IHG app. Lots of hallway noise and loud guests in room above us made sleep difficult. Breakfast was not up to par….eggs were kind of grainy & cold, sausage gravy was cold. No attendant was spotted to mention this to.
Posted byCorporate
onApril 3, 2025
Hello CJ1967,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Dandridge as your travel partner. Thank you for being one of our IHG® One Rewards Silver Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with the concerned team. Further improvements will be made.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R. Case Manager IHG Hotels and Resorts Service
At the Holiday Inn Express® and Suites Clearwater/Us 19 N, we are the ideal location for business and leisure travel to the Clearwater / Tampa / St. Pete area. Located at the intersection of US 19 and Gulf to Bay Blvd. , we are an easy drive to area attractions and Clearwater Beach. The hotel's location near Ruth Eckerd Hall, Eddie C. Moore Sports Complex, the Long Center and other Clearwater, FL attractions means you'll spend less time on the road and more time working hard or having fun. Complimentary Wi-Fi throughout the hotel and a 24-hour Business Center help you stay on top of assignments while meeting with clients, such as Costco, Bausch & Lomb, and Rooms To Go. Our convenient address, 15 minutes from the Saint Petersburg / Clearwater International Airport (PIE) and just west of Tampa, coupled with our 5,600 sq. ft. of elegant meeting space , makes us the perfect host for your corporate gatherings. We are within walking distance of BayCare Ballpark, home of the Clearwater Threshers , and local shopping at Clearwater Mall. Since we are centrally located in Clearwater, you can consider taking a day trip to Tarpon Springs, St. Petersburg, Dunedin, and more. This hotel offers perks to help you stick to your regular schedule, from enjoying a free, hot breakfast each morning to working out in a 24-hour Fitness Center and outdoor heated pool .
The mattress was horrible. I felt like I had fallen into a hole. The mattress was very saggy and very uncomfortable!
Posted byCorporate
onApril 3, 2025
Hi silverhair,
Thank you for staying at our Holiday Inn Express & Suites Clearwater/United States 19 North for your leisure travel. We are glad to host one of our IHG® One Rewards members.
Our hotel aims to be a great place to rest and recharge. I understand your expectations, and I am sorry to learn about what happened during your visit. I shared your comments with our local managers to improve areas that need more attention.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service