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Modern style meets classic comfort at the Holiday Inn Express & Suites in Edwardsville, IL. Located about 20-minutes outside of St. Louis on the Illinois side, our hotel is the perfect launch pad for any activities in the Greater Metro East or St. Louis area. For students and scholars alike, the proximity to Southern Illinois University of Edwardsville, Lewis & Clark Community College, and Edwardsville High School is a big draw. For more local action, hop on the Madison County bike trails right outside or take a walk through our historic downtown. Foodies will be excited by the ever-increasing number of fantastic global cuisines available within walking distance. Don’t want to leave the hotel? That’s fine too. Stop by our 24-hour market for a quick snack, hit some reps in our Fitness Center, take a dip in our heated pool, relax in the lobby, and grab one of those iconic warm and gooey cinnamon rolls at breakfast. Come stay with us so we can show you our Edwardsville hospitality and give you that home-away-from-home experience. Well, what are you waiting for?
 
Overall
1 out of 5
1 out of 5
Great property- Get rid of the politics
By JD100 from Illinois
This is a nice looking hotel, it’s always clean, staff friendly, and well maintained. I do not think it is appropriate to have the lobby TV playing either Fox News or MSNBC. The TVs are all set to Fox News every time the TV is turned on. When I get to a room after working all day, I do not want to hear ANY politics (left, right, or independent). I also do not want to see any political news while eating breakfast. Simply put the weather channel on like all other hotels. My 1 star rating is solely based on being forced to listen to politics.
Customer avatar
Posted by
onApril 17, 2025
Hi JD100,
Thank you for choosing our Holiday Inn Express Edwardsville and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Platinum Elite members. I trust that all is well.
Our goal is to deliver guest satisfaction and high-quality standards in all aspects. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
I am hopeful for another opportunity to welcome you back for an improved experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the newly built hotel Holiday Inn Express & Suites North Battleford Saskatchewan , home of great value and services! During your visit to North Battleford , our hotel is the ideal place to stay as your home base. We are centrally located within close proximity to the The Battlefords Provincial Park, Gold Eagle Casino, Blue Mountain Outdoor Adventure Centre, Table Mountain Regional Park ski facility, Fort Battleford National Historic Site, Western Development Museum - North Battleford, Fred Light Museum, The Chapel Gallery, The Allen Sapp Gallery - The Gonor Collection When you need a hotel in North Battleford, Canada look no further than ours. We offer upgraded amenities that include free Express Start breakfast buffet and an indoor pool, Sauna, Hot Tub and Water Slides for your enjoyment. There's a well-equipped Fitness Centre with cardio equipment to help you stay fit. Reserve your room today and Stay Smart at the Holiday Inn Express & Suites North Battleford.
 
Overall
1 out of 5
1 out of 5
Cancellation policy
By TIm2025 from AB
Hello everyone,
I booked a room for business trip one night Friday April 8. On the way to North Battleford job has been cancelled and I called to cancel reservation (two hours later). Stuff desk told me that they can’t do it, that needs to be in advance 24 hours (how?) and that I need to pay. By my profile you can see that I'm staying a lot with your group but after this experience I'm doubting. Stuff wasn't professional and helpful. My collogue was booked the room the same way (same time frame, day) and lady through the phone cancelled his reservation. Are any double standards?
Very, very disappointed.
Customer avatar
Posted by
onApril 17, 2025
Hi TIm2025,
I am glad to be a host to one of our valued IHG One Rewards Gold Elite members. Thank you for choosing our Holiday Inn Express North Battleford for your business trip and for sharing your feedback. I trust that all is well.
We believe travel should be free of hassle and complications. I'm sorry to learn about what happened. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
I hope this experience doesn't stop you from choosing IHG Hotels and Resorts for your future trips!
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Modern renovated hotel in the heart of Downtown Toronto with meeting rooms, an all-day restaurant, an indoor pool and Fitness Centre The Holiday Inn® Toronto Downtown Centre hotel is only half a block from the College Subway Station , offering swift access to city attractions. It's an easy walk to the Eaton Centre and Toronto’s Michelin rated restaurants and nightclubs. Concerts and Blue Jays baseball games at the Rogers Centre , as well as Maple Leaf’s hockey and Raptors basketball at the Scotiabank Arena , are all a short subway ride away. Art lovers can drive to the Theatre District , Art Gallery of Ontario or the Royal Ontario Museum in 10 minutes. Have a drink at the Distillery district or book a VIP table at the Rebel venue. Considering a meeting place in the downtown core? Our fully renovated meeting rooms offer you everything you need. Catering and customized packages can be arranged for parties, weddings, and business events. The best part of the meeting is the food, our catering team is top notch! Plus there is complimentary Wi-Fi throughout the hotel and all meeting rooms. Don’t miss breakfast and enjoy our outstanding buffet that will truly give you a great start to your day. Our Thirty restaurant is open for lunch and dinner. Our mixologist at Thirty Lounge will be happy to create that special drink just for you.
 
Overall
1 out of 5
1 out of 5
disappointing
By Alemenger from Kitchener, ON
No breakfast or parking included in the room price and even the price was so much more expensive (around $150 more) than my last stay a month ago in St Jacobs.
I will never return again.
Customer avatar
Posted by
onApril 17, 2025
Hi Alemenger,
I am glad to be a host to one of our valued IHG One Rewards members. Thank you for choosing our Holiday Inn Toronto Downtown Centre for your travel needs and for sharing your feedback. I trust that all is well.
We believe travel should be free of hassle and complications. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Holiday Inn Express® Canton Hotel. Come experience a memorable stay with first-class amenities and beautiful décor at one of the finest hotels in Canton, Michigan. Located off I-275 and Michigan Avenue, we're eight miles from the Detroit Metro Airport and 20 miles from downtown Detroit. We provide a name you can trust when visiting Michigan, and thanks to our reasonable rates, we're the place where you can "Stay Smart." Corporate travelers will appreciate our hotel's Canton, Michigan location that is within driving distance of many local businesses including Yazaki North American Inc., MTU, Schuler and the General Motors Company. Our 950-square foot meeting room and 24-hour Business Center make conducting business easy when staying with us. Our Holiday Inn Express® Canton, Michigan hotel is only three miles from the Canton Sports Center and minutes from the Henry Ford Museum, the Detroit Zoo and the Arctic Edge Hockey Arena. Spend the day with your family at Ford Field, located 25 miles from our hotel, cheering on the Detroit Lions in the indoor stadium. Whether business or pleasure brings you to Canton, MI, our hotel's ready to meet your needs. Complimentary amenities include Internet access, a Fitness Center, a hot breakfast bar, an indoor, heated pool and a whirlpool. You'll find comfortable, contemporary accommodations in our larger than normal rooms, so make your reservation today!
 
Overall
1 out of 5
1 out of 5
Only thing that was good was the morning breakfast
By SKanti from Michigan
One of the unsatisfactory experience I have ever had. Went to celebrate special occasion but ended having a disappointing time in Ann Arbor. Never recommend this hotel. Surprised to see this hotel was part of IHG One Reward.
Customer avatar
Posted by
onApril 17, 2025
Hi SKanti,
Thank you for choosing our Holiday Inn Express Canton and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Located in the heart of the city, Crowne Plaza Vinh Yen City Centre is the first 5-star international hotel in Vinh Yen downtown, a short 35-minute drive from Hanoi’s Noi Bai International Airport. The hotel features curated and contemporary spaces allowing you to connect and recharge. Featuring modern rooms allowing guests to stay productive, unwind or rest. If you are in town for business, we are the perfect base, located in close proximity to corporate and government offices. For those seeking leisure and relaxation, Tam Dao National Park, highly rated golf courses and our rejuvenating spa are waiting for you. Our thoughtfully designed spacious bedrooms feature luxury bathrooms with indulgent rain showers and stand-alone soaking tubs. Dedicated quiet zones in the hotel allow you to work or sleep in peace, and our residential rooms offer all amenities needed for an extended stay. Socialise, network, or unwind with friends over a drink or meal at Hop Restaurant and Bar, or head to our Korean specialty restaurant Jin. To further elevate your stay, experience our executive lounge. With views over the city and Tam Dao Mountain, our dedicated team at the executive lounge are on hand to support you. Our modern meeting facilities provide you with the perfect venue to inspire and celebrate with your teams. From stylish boardrooms to the grand ballroom offering 900sqm of space, our on-property events team are there to support you and deliver world-class events big or small.
 
Overall
2 out of 5
2 out of 5
The hotel has nice facilities, but their ability to handle issues is terrible
By Huang from Vietnam
The hotel has good facilities, but it was very hard to get in touch with them after an issue arose, and they did not reply to any emails.
Customer avatar
Posted by
onApril 17, 2025
Hi Huang,
We appreciate your Ambassador and Diamond Elite membership with IHG® One Rewards. Thank you again for your stay at Crowne Plaza Hotels & Resorts Vinh Yen City Centre. We are dedicated to making your business and leisure travels exceptional. I am sorry we missed the mark this time.
I’ve shared your feedback with our hotel management, and I’m confident they will take the necessary actions to ensure we set proper expectations for our guests and deliver the level of hospitality they expect.
We appreciate you taking the time to share your experience, and we hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to newly renovated, smoke-free, pet friendly hotel in Kimball, TN. This hotel is under new ownership and management as of December, 2020 and we are located just minutes from Chattanooga. Kimball is a wonderful town where you'll find friendly faces, beautiful scenery and a relaxed pace of life. Staying at the Holiday Inn Express & Suites - Kimball puts you within reach of companies like Jasper Highlands, PlyGem, Lodge Manufacturing, Colonial Chemical, Jasper Materials and Google. Kimball also puts you about 15 minutes away from Marion County Park and Nickajack Lake. If you're in search of fun, you'll have plenty of activities to choose from. Nearby attractions include the Haunted Old South Pittsburg Hospital Paranormal Research Center and 6 Fears Hell's Bar Dam Haunt. If your in the mood for an offroad adventure, you can visit Adventure Offroad Park just 5 minutes away. If you're here at the end of April, stop by the National Cornbread Festival in South Pittsburg and indulge in a southern favorite. You're also a short drive away from Chattanooga where you can visit The Tennessee Aquarium, Rock City and Ruby Falls. No matter what brings you to the area we are here to make your stay as comfortable and convenient as possible. We're sure you'll enjoy our top amenities. Call and book today. Be sure to check back and more exciting changes are coming.
 
Overall
2 out of 5
2 out of 5
Elevator
By Carrie from IN
When we checked in they informed us that the elevator was out of service. It's already late and only one other hotel in the area and we just wanted to sleep. They guy at the desk had to put us on the 2nd floor cause he said that's where all the 2 queens were. He told me where to park cause my husband and I are both disabled and would have never made it up the stairs with our bags to our room. We parked by the pool and went right in on the 2nd floor, but next morning for breakfast it still wasn't fixed. I walked outside and around to check out and get my receipt. How can this be ok?.
Customer avatar
Posted by
onApril 17, 2025
Hi Carrie,
We appreciate your business and loyalty to IHG® One Rewards. Thank you again for your stay at Holiday Inn Express & Suites Kimball. We are committed to providing a memorable and inviting stay. I am sorry we missed the mark this time.
I've communicated your feedback with our hotel management and trust that they will take the necessary actions to ensure we meet our guests' level of comfort and hospitality standards.
We appreciate you taking the time to share your experience, and we hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
New Hotel in Alton Illinois near The Mississippi River Welcome to the brand new Holiday Inn Express & Suites Alton. We are less than 5 miles away from the beautiful Mississippi River and 35 minutes from Downtown St. Louis Missouri. Nature enthusiasts will appreciate our short distance from The Olin Nature Preserve’s many loop trails. Other attractions include The Liberty Bank Amphitheatre, the Alton Splash pad, The National Great Rivers Museum, and The Beall Mansion. Rock Spring Golf Course is the closest Golf course to the hotel and features a beautiful 9-hole course with the majority being a Par 4. We are also less than 10 minutes away from three other gorgeous courses, The Woodlands, Cloverleaf, and Spencer T. Olin Golf courses. The Woodlands Golf course is Also a Banquet Center. McPike Mansion is a local landmark thought to be haunted and offers tours. Our accommodations offer Wi-Fi, parking, hot breakfast and coffee/tea available in the lobby 24-hours. Maintain your workout routine at our 24-hour Fitness Center or take a swim in our indoor heated pool. Each room is equipped with a microwave, mini-fridge, Keurig, 43 inch flat screen television and in-room safe.
 
Overall
1 out of 5
1 out of 5
Poor housekeeping
By Jeremiahdfrom103 from Indianapolis IN
I paid for a premium room and got a queen, there was a dirty wash cloth in the shower and the bathroom floor was unmopped, the hallway and elevator was dirty every time I passed through them
Customer avatar
Posted by
onApril 17, 2025
Hi Jeremiahdfrom103,
Thank you for staying with our Holiday Inn Express And Suites and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Make Travel Easy at the new Holiday Inn Express & Suites in Haltom City Holiday Inn Express & Suites Haltom City - Ft Worth, an IHG hotel situated in Haltom City provides a smooth, efficient and engaging experience by focusing on key features that are most important to today's travelers. Ideally located within minutes of Dallas-Fort Worth metroplex's local attractions such as Texas Motor Speedway, AT&T Stadium, Texas Christian University, Downtown Fort Worth, and the Historic Stockyards. Business travelers will certainly appreciate the convenience of staying in a hotel near Dallas Fort Worth Airport and Fort Worth Meacham Airport. The property is likewise set a few miles away from industrial and business parks; and corporations like Coca-Cola, Amazon, Tyson, and Bell Textron. All 125 non-smoking guest rooms are equipped with free Wi-Fi, 55-inch Smart TV with cast enablement, Keurig coffee maker, microwave and mini-refrigerator. Over 3,000 square feet of indoor and outdoor meeting spaces are available for small events and gatherings. The hotel offers complimentary hot daily breakfast served from 6:00am-9:00am, and complimentary use of the fitness center and swimming pool.
 
Overall
2 out of 5
2 out of 5
Power kept going out
By JoeO3 from Brownwood, TX
When the lights and outlets in my room went off the first time, I figured there must’ve been a power surge somewhere, by the 3rd time within 5 hours, it was definitely something else. I was then moved to another room on a different floor, with assurance this room was ok… it wasn’t.
When the power went off in it, within 30 minutes of being in this room I was moved down to the first floor where I again got the nod, this room would be good. Finally a room where the power didn’t go off. Sadly, the only thing I was offered for my inconvenience of moving to 3 rooms in 1 day was 2 small bottles of water.
Upon checkout the next morning, I inquired if something would be done for my unusual circumstances of this stay, but since I did stay in the hotel, nothing was offered. As I was checking out I overheard another person ask why her power kept going off too. This hotel, while it appears to be new definitely has some electrical issues that need to be addressed. I will never stay in this hotel again.
Customer avatar
Posted by
onApril 17, 2025
Hello JoeO3,
Thank you for being a valued member of IHG One Rewards and for choosing to stay at the Holiday Inn Express & Suites Fort Worth - Haltom City.
We strive to offer friendly and responsive service. I’m sorry to hear about your experience. I appreciate you sharing your concern with us. I have forwarded your feedback to the hotel management, and I’m confident they will use it to enhance our services.
We can’t wait to host you again.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to EVEN Hotel Miami-Airport, where purposeful wellness meets relaxation in a modern setting. Our family-friendly hotel is not only ideal for business travelers and cruise-goers but also for furry friends as we are pet-friendly. Relax by our resort-style outdoor pool, recharge in our fitness center, and refuel with balanced meals at EVEN Kitchen & Bar. Enjoy our spacious rooms, free Wi-Fi, and free airport shuttle so you can sail seamlessly into your next adventure. Explore the artistic havens of Little Havana, Wynwood, and the chic shopping of Brickell City Center, Dolphin Mall, and Coral Gables. Take a thrilling airboat ride in Everglades National Park, visit LoanDepot Park, or stroll the renowned Miami Beach.
 
Overall
1 out of 5
1 out of 5
Reservation
By Gram from Michigan
Do not stay here. They charged your card 2 days before you get there. They charged. We have been trying to talk to manager because they charged us for 4 rooms we only had 1 room for 2 nights and 1 room for one night. Hotel will not talk to us.
Customer avatar
Posted by
onApril 17, 2025
Hi Gram,
Thank you for staying with our EVEN Hotels and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to EVEN Hotel Miami-Airport, where purposeful wellness meets relaxation in a modern setting. Our family-friendly hotel is not only ideal for business travelers and cruise-goers but also for furry friends as we are pet-friendly. Relax by our resort-style outdoor pool, recharge in our fitness center, and refuel with balanced meals at EVEN Kitchen & Bar. Enjoy our spacious rooms, free Wi-Fi, and free airport shuttle so you can sail seamlessly into your next adventure. Explore the artistic havens of Little Havana, Wynwood, and the chic shopping of Brickell City Center, Dolphin Mall, and Coral Gables. Take a thrilling airboat ride in Everglades National Park, visit LoanDepot Park, or stroll the renowned Miami Beach.
 
Overall
1 out of 5
1 out of 5
Reservation
By Gram from Michigan
Do not stay here. They charged your card 2 days before you get there. They charged. We have been trying to talk to manager because they charged us for 4 rooms we only had 1 room for 2 nights and 1 room for one night. Hotel will not talk to us.
Customer avatar
Posted by
onApril 17, 2025
Hi Gram,
Thank you for staying with our EVEN Hotels and for taking the time to provide feedback about your experience. It’s a pleasure having an IHG One Rewards member. Thank you for your loyalty and for always staying with our hotel brands.
We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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