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- First review commentFebruary 20, 2017
- Last review commentMay 16, 2025
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GreaterChina's Review Comments
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall
5 out of 5
體驗感極佳
By yanlin
不論入住前或入住後,服務都很貼心,愉快的入住體驗,下次還會選擇入住
Posted byGreaterChina
onApril 23, 2025
Dear yanlin,
Thank you for choosing to stay at Chiayi voco Hotel and for sharing your feedback.
We are truly delighted to hear that you enjoyed a pleasant stay with us.
Your recognition is a great encouragement toventire team.
We sincerely look forward to welcoming you back in the near future for another memorable stay.
We are truly delighted to hear that you enjoyed a pleasant stay with us.
Your recognition is a great encouragement toventire team.
We sincerely look forward to welcoming you back in the near future for another memorable stay.
Wishing you all the best,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall5 out of 5
會員禮遇
By Linjk
from 苗栗
房間升等，櫃檯Carrie,Mina,
Annie 親切有效率。
聚樂餐酒館是放鬆微醺的好地方，推薦馬格麗特及龍舌蘭，謝謝阿信及調酒高手，每次入住必定報到的地方。
Annie 親切有效率。
聚樂餐酒館是放鬆微醺的好地方，推薦馬格麗特及龍舌蘭，謝謝阿信及調酒高手，每次入住必定報到的地方。
Posted byGreaterChina
onApril 23, 2025
Dear Linjk,
Thank you for choosing to stay at Chiayi voco Hotel and for sharing your experience with us.
We’re delighted to hear that you were pleased with the room upgrade and the warm service provided by our team.
We also truly appreciate your kind words and recommendation of Join's Bistro.
We look forward to welcoming you back in the near future and creating more wonderful memories for you.
We’re delighted to hear that you were pleased with the room upgrade and the warm service provided by our team.
We also truly appreciate your kind words and recommendation of Join's Bistro.
We look forward to welcoming you back in the near future and creating more wonderful memories for you.
Wishing you all the best,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall4 out of 5
客戶的忠實度
By luckypar99
from TAIPEI
重視客戶的忠實度
以客為尊
服務態度親切
充分受到禮遇
以客為尊
服務態度親切
充分受到禮遇
Posted byGreaterChina
onApril 23, 2025
Dear luckypar99,
Thank you for choosing to stay at Chiayi voco Hotel and for taking the time to share your feedback.
We truly value the support of every guest and are committed to providing warm and attentive service to ensure each stay feels like a home away from home.
Your kind words are a great encouragement to our team and motivate us to continuously improve.
We sincerely look forward to welcoming you back in the near future and creating more wonderful memories together.
We truly value the support of every guest and are committed to providing warm and attentive service to ensure each stay feels like a home away from home.
Your kind words are a great encouragement to our team and motivate us to continuously improve.
We sincerely look forward to welcoming you back in the near future and creating more wonderful memories together.
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall4 out of 5
會員權益
By luckypar99
from TAIPEI
重視客戶的忠實度，二次位宿均獲得客房升等及免費早餐。
Posted byGreaterChina
onApril 23, 2025
Dear Valued Guest,
Thank you for choosing to stay with us again at Chiayi voco Hotel and for taking the time to share your feedback.
We're delighted to know these gestures contributed to a more enjoyable and comfortable experience for you.
We remain committed to delivering thoughtful service, and we look forward to welcoming you back again.
We're delighted to know these gestures contributed to a more enjoyable and comfortable experience for you.
We remain committed to delivering thoughtful service, and we look forward to welcoming you back again.
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall5 out of 5
親子友善、物超所值
By Lisa Lin in Taipei
from 台灣
硬體很新、溫馨舒適，兒童遊戲場很棒，游泳池也很👍，員工都很親切
Posted byGreaterChina
onApril 23, 2025
Dear Valued Guest,
Thank you for choosing to stay at Chiayi voco Hotel and for taking the time to share your experience with us!
It’s great to know that you and your family enjoyed the children’s play area and swimming pool.
Your words about our friendly team truly mean a lot to us.
We look forward to welcoming you back for another memorable stay soon!
It’s great to know that you and your family enjoyed the children’s play area and swimming pool.
Your words about our friendly team truly mean a lot to us.
We look forward to welcoming you back for another memorable stay soon!
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall3 out of 5
缺少了儀式感
By Paries
from 台灣
訂房時以有備註要慶生,之前在萬豪集團的飯店,就算沒有蛋糕 也會有喜小的紅酒寫著 happy birthday
建議可以有兒童床圍
建議可以有兒童床圍
Posted byGreaterChina
onApril 23, 2025
Dear Valued Guest,
Thank you for choosing to stay at Chiayi voco Hotel and for sharing your valuable feedback with us.
We regret that we were unable to provide a surprise to celebrate your birthday during your stay.
Your comment has taken into consideration for future birthday arrangements, as we strive to create a more complete experience for every guest.
We also appreciate your suggestion regarding the bed guards for children. This has been forwarded to the relevant department for evaluation as we continue to enhance the comfort of our accommodations for guest.
Thank you for your thoughtful feedback. We look forward to the opportunity to welcome you back again.
We regret that we were unable to provide a surprise to celebrate your birthday during your stay.
Your comment has taken into consideration for future birthday arrangements, as we strive to create a more complete experience for every guest.
We also appreciate your suggestion regarding the bed guards for children. This has been forwarded to the relevant department for evaluation as we continue to enhance the comfort of our accommodations for guest.
Thank you for your thoughtful feedback. We look forward to the opportunity to welcome you back again.
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall5 out of 5
舒適的體驗
By Dino
from 台灣
設施新穎，人員專業親切，特別是游泳池的夥伴
可惜房間毛巾品質不佳，使用完畢整身都是白色小毛球，希望能更換改善
可惜房間毛巾品質不佳，使用完畢整身都是白色小毛球，希望能更換改善
Posted byGreaterChina
onApril 23, 2025
Dear Valued Guest,
Thank you for choosing to stay at Chiayi voco Hotel and for taking the time to share your experience with us.
We are delighted to know that you were pleased with our facilities and the service provided by our team—it truly means a lot to us.
We sincerely apologize for the inconvenience caused by the quality of the towels.
Your comments have been forwarded to the relevant department for review and improvement to ensure a more comfortable stay for all guests.
We greatly appreciate your valuable feedback and we wish you a pleasant journey ahead.
We are delighted to know that you were pleased with our facilities and the service provided by our team—it truly means a lot to us.
We sincerely apologize for the inconvenience caused by the quality of the towels.
Your comments have been forwarded to the relevant department for review and improvement to ensure a more comfortable stay for all guests.
We greatly appreciate your valuable feedback and we wish you a pleasant journey ahead.
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall3 out of 5
有待改善
By Gary
from 台灣
對igh賺石大使，的優惠，房間升等到3009,雙大床，
櫃檯親切的給了三片方塊酥。
早餐需要點餐夾的只有 ，歐姆蛋和牛肉湯。
三個人，給了兩個，一人一份需要來回點三趟,, 反應後隨即有服務人員過來幫忙。
一入座， 大部份星級的餐廳，帶位人員，都會問一下，喝咖啡，茶，還是其他飲料。
經反應， 服務人員端了咖啡來， 然後提醒， 我們這裏是自助式的。
最為你們忠實的客戶，純粹善意提醒。
櫃檯親切的給了三片方塊酥。
早餐需要點餐夾的只有 ，歐姆蛋和牛肉湯。
三個人，給了兩個，一人一份需要來回點三趟,, 反應後隨即有服務人員過來幫忙。
一入座， 大部份星級的餐廳，帶位人員，都會問一下，喝咖啡，茶，還是其他飲料。
經反應， 服務人員端了咖啡來， 然後提醒， 我們這裏是自助式的。
最為你們忠實的客戶，純粹善意提醒。
Posted byGreaterChina
onApril 23, 2025
Dear Gary,
Thank you for choosing to stay at Chiayi voco Hotel and for taking time to share your feedback.
We appreciate your compliment regarding our front desk staff and we will continue to strive to provide excellent service to our guests.
Regarding your feedback on the breakfast ordering process and service, we have shared your comments with our Food & Beverage department.
These insights will help us further optimize service processes and enhance the overall dining experience.
We sincerely look forward to the opportunity to serve you again.
We appreciate your compliment regarding our front desk staff and we will continue to strive to provide excellent service to our guests.
Regarding your feedback on the breakfast ordering process and service, we have shared your comments with our Food & Beverage department.
These insights will help us further optimize service processes and enhance the overall dining experience.
We sincerely look forward to the opportunity to serve you again.
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall4 out of 5
無法言語
By Manny
from 台灣
退房後竟將遺留物品棄置，雖是私人物品如此作為匪夷所思，令人失望
Posted byGreaterChina
onApril 23, 2025
Dear Manny,
Thank you for choosing to stay at Chiayi voco Hotel and for sharing your valuable feedback with us.
We sincerely apologize for the mishandling of your belongings after check-out.
We will review and improve our item management process to ensure that such an incident does not happen again in the future.
We appreciate your feedback, as it helps us to enhance our services.
Once again, we apologize for the inconvenience caused and look forward to the opportunity to serve you again in the future.
We sincerely apologize for the mishandling of your belongings after check-out.
We will review and improve our item management process to ensure that such an incident does not happen again in the future.
We appreciate your feedback, as it helps us to enhance our services.
Once again, we apologize for the inconvenience caused and look forward to the opportunity to serve you again in the future.
Warm regards,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.
voco Chiayi is located in Chiayi City, with convenient transportation. The surrounding attractions are rich and diverse, such as Hinoki Village, G9 Creative Park, Southern Branch of the National Palace Museum, etc. voco Chiayi is also the relay station to Alishan and Yushan National Park. The hotel is suitable for all ages.
voco Chiayi has comfortable and luxurious rooms and suites that incorporate local elements. We use luxury and high-quality supplies. All guests will be able to relax and enjoy textured alone time
The hotel's stylish restaurants will satisfy your taste buds. Lobby Café offers high-quality coffee, beverages and light snacks. Join's Bistro allows you to relax with a drink while overlooking the city day and night. Arcadia Western Restaurant brings together classic dishes from around the world.
Dimsum Chinese Restaurant iextracts from the essence of cooking to present you the magnificent Chinese cuisine.
voco Chiayi has a grand ballroom can comfortably accommodate up to 460 people. The hotel also has a professional reservation team, which can customize personalized plans for various types of banquet needs, so that the event will be wonderful and successful.
The thoughtful, comfortable, fun and charming brand personality of voco Chiayi brings you a pleasant experience, so you can enjoy the wonderful time as you like.
Overall4 out of 5
房價略高
By 信任的感覺
房間打掃的很乾淨，非常感謝凱瑞外包的房務人員。你們辛苦了！
Posted byGreaterChina
onApril 23, 2025
Dear Valued Guest,
Thank you for choosing to stay at Chiayi voco Hotel and for sharing your valuable feedback with us.
We are pleased to hear that you were satisfied with the cleanliness of the room and appreciate your compiment towards housekeeping team.
Once again, thank you for your support and encouragement.
We will continue to strive to provide even better service experiences.
We are pleased to hear that you were satisfied with the cleanliness of the room and appreciate your compiment towards housekeeping team.
Once again, thank you for your support and encouragement.
We will continue to strive to provide even better service experiences.
Wishing you all the best,
Chiayi voco Hotel
Chiayi voco Hotel
0points
0of 0voted this comment as helpful.