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- First review commentFebruary 20, 2017
- Last review commentMay 14, 2025
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GreaterChina's Review Comments
Jiangmen, situated in the south-central part of Guangdong Province, has an exquisite nature style and a centuries-old historical accumulation. It is extremely well known for its Diaolou, Cantonese Opera, hot springs and overseas Chinese hometown culture. There are also a lot of scenic spots worth visiting in Jiangmen, such as Langqin Bay, Guifeng National Forest Park, Xiachuan Island Wangfu Continental Resort Area, Naqin Peninsula Scenic Region and Kaiping Diaolou Cultural Tourism Area.
Holiday Inn Express Jiangmen East Station is located at No. 40, Zhanqianyi Road, Jianghai District, Jiangmen City and is well located. It is adjacent to the government agencies of Jianghai District and a section of the national-level high and new tech development zone, and has convenient transportation. It is around 67 kilometers away from Zhuhai Jinwan Airport and around 220 meters away from Jiangmen East Railway Station and Jianghai Passenger Station, within walking distance. It can also be easily driven to Jianghai Wanda Plaza, Liyue Gourmet Street, Jiangmen Station of the high-speed railway and Xinhui Economic Development Area, achieving an hour-long living circle in the Pearl River Delta.
Be it for vacation or work, make Holiday Inn Express Jiangmen East Station become the ideal choice for you to visit Jiangmen.
Overall
5 out of 5
Genuine Service
By Lily
I visit this small city very often and always choose this hotel. I can see they've tried everything to make guests feel comfortable. All the staff are very nice and welcome guests warmly. I always feel like I'm coming home.
Posted byGreaterChina
onMay 4, 2025
Dear guest, thank you for being a frequent visitor to our hotel and for choosing Jiangmen East Station Holiday Inn Express as your home away from home! We’re delighted to hear our team has made every effort to ensure your comfort and that our warm, welcoming staff make you feel like you’re returning home each time. Conveniently located in Jiangmen’s Jianghai District, just a short walk from Jiangmen East Station and Jianghai Bus Terminal, our hotel offers easy access to local attractions like Jianghai Wanda Plaza, Lile Food Street, and the scenic spots of Jiangmen’s natural beauty and cultural heritage. Whether you’re here for business or leisure, our dedicated team is committed to providing the consistent, thoughtful service that makes your stays both enjoyable and effortless. We’re grateful for your loyalty and look forward to welcoming you back many more times! Warm regards, IHG Social Listening Team
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Meet Henan, Hello Zhengzhou! Hear the chimes of Erqi Tower, stroll through Lianxinli, explore the precious artifacts at Henan Museum, and experience the unique charm of this ancient capital of the Central Plains. Holiday Inn Express Zhengzhou Nongye Road is located in Fengye Plaza, near the Nanyang Road business circle (near the Agricultural University). It is just a 100m walk from Exit A of Nanyang Xincun Station on Metro Line 3, easy to reach Zhengzhou Railway Station, Zhengzhou East Railway Station, Zhengzhou Xinzheng International Airport, making it a convenient choice for travelers. The hotel is with easy access to the Ninth People's Hospital of Zhengzhou, Henan Provincial Hospital of Traditional Chinese Medicine, Zhengzhou People's Hospital; Zhengzhou University, Henan Agricultural University, Henan University of Economics and Law; Xintian 360 Plaza, Dennis Department Store, and Haishang Mall. It is also close to many attractions, with easy driving access to Henan Museum, Zhengzhou Zoo, Zhengzhou Memory Oil Refinery Creative Park, "Only Henan · Drama Fantasy City," Zhengzhou Olympic Sports Center, Zhengzhou International Convention and Exhibition Center, among others, enriching your travel experience. Hotel offers 3 standard meeting rooms, vending machines, self-service laundry and intelligent delivery robot. Be it for vacation or work, make Holiday Inn Express Zhengzhou Nongye Road become the ideal choice for you to visit Zhengzhou.
Overall4 out of 5
Close to subway
By Liz27
from Boston, MA
The place is close to a subway station, but the neighborhood is just OK. I stayed one night for business. The staff were very nice. Breakfast buffet offers limited options and could be improved.
Posted byGreaterChina
onMay 4, 2025
Dear Guest,
Thank you very much for your feedback. We are pleased to hear that you found the hotel's proximity to the tube station convenient and that our staff were very friendly. We appreciate your comments about the breakfast buffet and will certainly take your suggestions into consideration to improve the variety of options available. Your experience is important to us and we are committed to continuous improvement based on guest feedback.
Kind regards, IHG Social Listening Team
Thank you very much for your feedback. We are pleased to hear that you found the hotel's proximity to the tube station convenient and that our staff were very friendly. We appreciate your comments about the breakfast buffet and will certainly take your suggestions into consideration to improve the variety of options available. Your experience is important to us and we are committed to continuous improvement based on guest feedback.
Kind regards, IHG Social Listening Team
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Welcome to Crowne Plaza Xi'an Weiyang, where we understand modern business travelers need to be productive, inspired and restored during their stay. Therefore, we champion a new and better way of business travel that recognizes your blurred and blended needs to achieve personal and professional success.
Crowne Plaza Xi'an Weiyang is conveniently located at No. 6 West Section, North Second Ring Road, Weiyang District, close to Coach North Station. We are 3.7 km from Xi’an Railway Station, 7.6 km from Railway North Station, 22 km from Xi’an Airport. We are also near Daming Palace National Heritage Park, Shenglong shopping mall and the Municipal government. Area attractions include Xi’an Ancient City Wall, Bell Tower, Xi’an Stele Forest Museum, Giant Wild Goose Pagoda and Datang Everbright City. From the hotel, you'll find it easy to travel throughout the area via public transportation and city taxis.
Crowne Plaza Xi'an Weiyang boasts 1100 sq m of flexible event space. We feature 10 meeting rooms in total, including a 530-sq m Grand Ballroom that can easily accommodate 320 people (banquet-style). Whether hosting a board meeting, product launch, annual company gathering or a grand wedding celebration, our Crown Plaza Meetings Director can tailor our amenities to suit your event needs. On-site support is available to keep your event running smoothly and successfully.
Crowne Plaza Xi'an Weiyang has 268 stylishly designed guest rooms.
Overall5 out of 5
Good stay
By Dr.zhao
from Xi'an
环境优雅安静，房间干净整洁，设施齐全，工作人员Belle热情周到，Rachel工作专业，酒店位置便利，本人也是多次入住啦，满分推荐！
Posted byGreaterChina
onMay 4, 2025
尊敬的宾客：非常感谢您的多次光临和满分好评。同时也感谢您对我们同事Belle，Rachel 服务的认可。酒店位于西安北二环西段，临近大明宫国家遗址公园，盛龙购物广场，距离西安地铁2号线大明宫西站710米左右，明城墙3.7公里， 钟楼5.6公里 ，地理位置优越。 我们一直秉承洲际酒店集团的“以善为本，以诚待客” 的服务理念对待我们的每一位客人。衷心期待您的再次光临，祝您五一假期快乐，平安顺意！---西安广成皇冠假日酒店总经理 Edward Wang
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Enjoy the Sights and Sounds of Causeway Bay’s Exotic Commercial Centre at the Holiday Inn Express Hong Kong Causeway Bay.
With a host of corporate headquarters in the nearby Times Square, Lee Garden and Hysan Place, the Causeway Bay MTR station is within walking distance from hotel. Renowned tourist attractions and landmarks are nearby such as the Sogo Departments Store, Hong Kong Stadium, Victoria Park and Happy Valley Racecourse. For families, the distance from hotel to Ocean Park is only 4.9 km and Hong Kong Disneyland is 26.5km.
The distance from Hong Kong International Airport to Holiday Inn Express Hong Kong Causeway Bay is 38 km.
Hotel provides complimentary Wi-Fi access and Express Breakfast for every guest each morning. 24 Hours Gymnasium room is available for hotel-registered guest.
A child under the age of 12 sharing a room with parents is free.
Overall4 out of 5
Best Location
By LIS38
from LAX38
Good team work at front desk, reliable & friendly service always.
Posted byGreaterChina
onMay 4, 2025
Dear LIS38,
Thank you so much for sharing your wonderful feedback! We are delighted to hear you had such a positive staying experience as you found our team is reliable and friendly. Your kind words motivate us to continue delivering exceptional experiences for our guests.
We look forward to welcoming you back for another memorable stay in the near future!
Warm regards,
Kaivin Ng
General Manager
Kaivin Ng
General Manager
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Holiday Inn Chengdu Century City East Tower offers190 guest rooms equipped with business friendly facilities and an attractive variety of dining and entertainment choices. We understand and anticipate the needs of our guests and provide a warm, consistent and valuable guest experience.
Overall5 out of 5
great service and choice hotel
By Ryan
from Singapore
very pleasant stay. i am satisfied with room upgrading. the pr manager good.
Posted byGreaterChina
onMay 4, 2025
Dear guest,
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that you enjoyed a pleasant stay with us, and we're especially glad our room upgrade added an extra touch of comfort to your experience. Your kind words about our PR manager are truly heartwarming—we'll be sure to pass along your appreciation. At [Hotel Name], your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We hope to welcome you back soon for another memorable stay!
Warm regards,
Cathryn Shi
Hotel Manager
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that you enjoyed a pleasant stay with us, and we're especially glad our room upgrade added an extra touch of comfort to your experience. Your kind words about our PR manager are truly heartwarming—we'll be sure to pass along your appreciation. At [Hotel Name], your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We hope to welcome you back soon for another memorable stay!
Warm regards,
Cathryn Shi
Hotel Manager
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InterContinental Century City Chengdu brings together the best of European tradition and Chinese hospitality. It stands out as an exciting new landmark in the capital of Sichuan province, offering a full range of guest rooms and suites. You’ll also find an array of outstanding restaurants and lounge areas and first-class event and business facilities. All of this can be enjoyed in luxurious comfort with a taste of true Sichuan hospitality.
Overall5 out of 5
Thanks to Summer Chen
By Bowen0604
from China
I have been stay in this hotel many times. Summer is my customer manager. Every time there is a very warm welcome before my stay. And all things are settled before my checkin. What I need to do is just enjoy stay in intercontinental hotel and focus on my business.
Thank you very much especially Summer
Thank you very much especially Summer
Posted byGreaterChina
onMay 4, 2025
Dear Guest,
It's an absolute pleasure to see your familiar face time and time again! Your continued trust in our hotel means the world to us, and we're honored to be your preferred choice for both business and relaxation.
We're thrilled to hear that Summer has been going above and beyond to ensure every aspect of your stay is seamless. From the warm welcome to the meticulous pre-check-in arrangements, her dedication to creating a stress-free experience for you truly shines through. Your kind words are the best motivation for our team, and we'll be sure to share your praise with Summer—she'll be over the moon!
At InterContinental, we strive to provide a haven where you can unwind and focus on what matters most. Whether you're here for business or leisure, we're committed to delivering exceptional service that exceeds your expectations every single time.
Thank you for choosing us once again, and for taking the time to share your experience. We're counting down the days until we can welcome you back to our home away from home. Until then, we wish you all the best in your endeavors!
Warm regards,
Jin Jin
Hotel General Manager
It's an absolute pleasure to see your familiar face time and time again! Your continued trust in our hotel means the world to us, and we're honored to be your preferred choice for both business and relaxation.
We're thrilled to hear that Summer has been going above and beyond to ensure every aspect of your stay is seamless. From the warm welcome to the meticulous pre-check-in arrangements, her dedication to creating a stress-free experience for you truly shines through. Your kind words are the best motivation for our team, and we'll be sure to share your praise with Summer—she'll be over the moon!
At InterContinental, we strive to provide a haven where you can unwind and focus on what matters most. Whether you're here for business or leisure, we're committed to delivering exceptional service that exceeds your expectations every single time.
Thank you for choosing us once again, and for taking the time to share your experience. We're counting down the days until we can welcome you back to our home away from home. Until then, we wish you all the best in your endeavors!
Warm regards,
Jin Jin
Hotel General Manager
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Crowne Plaza Shanghai, located in the downtown area, is around 500 meters walk to Metro Lines 10 & 11, direct access to Shanghai Hongqiao International Airport and Railway Station by Line 10 and to Shanghai Disney Resort by Line 11.
Dine at any of the restaurants in the hotel, or spend a relaxing afternoon in the café and Charlie's Bar. Either way will be an unprecedented experience for your sense! Circles Café provides International Buffet and A La Carte, Yue Palace Chinese Restaurant offers unique Shanghainese food, and Charlie's Bar presents high quality beverages and delicate afternoon tea.
After work, you can relax in the indoor pool or hit the gym with state-of-the-art fitness equipment, and release your vitality.
Overall5 out of 5
Really nice staff
By Seth
from Fukuoka
The food is so good and the staff is really nice and supportive. Had a good experience here.
Posted byGreaterChina
onMay 4, 2025
Dear Seth,
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and had a great experience with our team. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
Your Sincerely,
Sean Han
General Manager
Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and had a great experience with our team. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
Your Sincerely,
Sean Han
General Manager
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An IHG Hotel. Welcome to Crowne Plaza Zunhua Hot Spring Town, where we understand modern business travelers need be productive, inspired and restored during the stay. This includes a number of productive and flexible services that allow you to embrace new opportunities and value personal restoration. Conveniently located at Tangquan Town Zunhua City and inside of Ancient spring town. The hotel is 85 km from Tangshan Sannvhe Airport. We are close to attractions like Eastern Qing Tombs, Shang guan Lake Scenic and Shuipingkou Wetland Park. Travel easily to other parts of the city with the nearby Dong tang road connecting to hot spring town with Jing Qin High way or readily available taxis in the neighborhood. Crowne Plaza Zunhua Hot Spring Town boasts over 1300 square meters of flexible event space in 9 meeting rooms, including a grand ballroom that seats up to 500 guests (banquet-style). Let our Crowne Plaza Meetings Director customize our facilities to suit your event’s needs, whether it is an elegant poolside cocktail, relaxing champagne brunch or grand wedding dinner. Crowne Plaza Zunhua Hot Spring Town master chefs will craft full banquet menus, tailored buffet spreads or elegant tea breaks for your events. At Crowne Plaza Zunhua Hot Spring Town, you’ll enjoy a premium, relaxing stay that’s both an inspiration and restoration. We look forward to seeing you again.
Overall5 out of 5
很不错
By emiya
踏入酒店大堂的那一刻，便被其恢弘气派的设计所震撼——挑高的穹顶、精致的艺术陈设与自然光线的完美融合，瞬间将度假的仪式感拉满。而更令人难忘的是这里无微不至的服务：从亲切的问候到高效的入住办理，每一位工作人员都带着真诚的微笑，让人如沐春风。
真正的度假精髓，藏在「云顶健身房」。这里不仅是健身爱好者的天堂，更是一处身心放松的秘境。全景落地窗将阳光与风景引入室内，一边跑步一边俯瞰山海，仿佛在云端。运动后，跳进蔚蓝的泳池畅游一番，或是泡在温暖的按摩池中舒缓疲惫，每一刻都浸润着悠闲的度假氛围。
健身、戏水、泡澡、放空……在这里，无需刻意安排，一切美好自然发生。
真正的度假精髓，藏在「云顶健身房」。这里不仅是健身爱好者的天堂，更是一处身心放松的秘境。全景落地窗将阳光与风景引入室内，一边跑步一边俯瞰山海，仿佛在云端。运动后，跳进蔚蓝的泳池畅游一番，或是泡在温暖的按摩池中舒缓疲惫，每一刻都浸润着悠闲的度假氛围。
健身、戏水、泡澡、放空……在这里，无需刻意安排，一切美好自然发生。
Posted byGreaterChina
onMay 4, 2025
尊敬的客人：
您好！
看到您用心记录下在酒店的每一处美好体验，我们倍感荣幸！您对酒店大堂设计的细致观察让我们欣喜不已——穹顶与光影的交织正是我们想为宾客打造的"初见仪式感"，您的共鸣是对设计团队最好的褒奖。
更令我们鼓舞的是您对"云顶健身中心"的深度体验。酒店的泳池为独栋网红建筑-云顶，整栋建筑仿若天外飞石镶嵌在上顶之上，云顶中的泳池为翡翠绿色，梦幻的星空顶无比漂亮，山顶晚霞透过超大落地窗将阳光撒入翡翠绿色的超大泳池，畅游其中无比惬意；健身中心位于二层，拥有各种专业的健身器材；云顶可拾阶而上，直达顶端的露天观景台，山间叠翠、夕阳美景及小镇全貌尽收眼底；云顶户外分布了5个大小不一的温泉泡池，在夜空和月光的映照下泡上一个美美的温泉浴，无限美妙不言而喻，总之，云顶是您打卡酒店的必到之处。得知您在这里收获了身心的双重放松，这正是我们打造云端度假体验的初衷。
您提及工作人员的微笑服务，让我们想起酒店服务的黄金准则："真正的体贴要像春风，看得见温度却摸不到痕迹"。这份认可将化作我们持续精进的动力，期待在您下次抵达时，我们能以新的惊喜延续这份美好相遇。
祝您永远保持发现美好的心境，我们始终在氤氲汤泉和葱郁山野间恭候您的归来。
总经理：齐山兰
您好！
看到您用心记录下在酒店的每一处美好体验，我们倍感荣幸！您对酒店大堂设计的细致观察让我们欣喜不已——穹顶与光影的交织正是我们想为宾客打造的"初见仪式感"，您的共鸣是对设计团队最好的褒奖。
更令我们鼓舞的是您对"云顶健身中心"的深度体验。酒店的泳池为独栋网红建筑-云顶，整栋建筑仿若天外飞石镶嵌在上顶之上，云顶中的泳池为翡翠绿色，梦幻的星空顶无比漂亮，山顶晚霞透过超大落地窗将阳光撒入翡翠绿色的超大泳池，畅游其中无比惬意；健身中心位于二层，拥有各种专业的健身器材；云顶可拾阶而上，直达顶端的露天观景台，山间叠翠、夕阳美景及小镇全貌尽收眼底；云顶户外分布了5个大小不一的温泉泡池，在夜空和月光的映照下泡上一个美美的温泉浴，无限美妙不言而喻，总之，云顶是您打卡酒店的必到之处。得知您在这里收获了身心的双重放松，这正是我们打造云端度假体验的初衷。
您提及工作人员的微笑服务，让我们想起酒店服务的黄金准则："真正的体贴要像春风，看得见温度却摸不到痕迹"。这份认可将化作我们持续精进的动力，期待在您下次抵达时，我们能以新的惊喜延续这份美好相遇。
祝您永远保持发现美好的心境，我们始终在氤氲汤泉和葱郁山野间恭候您的归来。
总经理：齐山兰
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0of 0voted this comment as helpful.
Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall5 out of 5
Unforgettable stay
By Jess
from An IHG hotel
Hong Kong is a vibrant city that hosts a wide variety of exhibitions and events throughout the year, covering industries like finance, technology, AI, and more. These gatherings offer excellent opportunities to expand your knowledge, discover new business ideas, and connect with like-minded individuals. Attending these events allows you to meet new friends, exchange valuable insights, and potentially find new business partners making it an ideal place for both personal and professional growth.
It’s also a fantastic shopping destination, thanks to its favorable tax policies, where you can find affordable alcohol for wine lovers like me. The city offers a plethora of activities: hiking, boat cruises, horse racing, and countless sports to keep you active whether you’re working out or just carrying heavy shopping bags. When it’s time to relax, you can hang out at cool bars or clubs filled with open-minded, culturally diverse people. Plus, Hong Kong's small size makes it easy to get around, with everything nearby perfect for exploring without the hassle.
One of my favorite hotels to stay at during my visits is the InterContinental Grand Stanford. It’s one of the hotels I choose almost every time I visit Hong Kong, especially since it’s located in the TST area on the Kowloon side. I wish they would open another one on the island side in the future! One of the main reasons I prefer staying here is the stunning view of Hong Kong Island, which is truly breathtaking. Additionally, the value offered by the InterContinental is excellent like the (4 PM check-out for Ambassador members) which is perfect for someone like me who needs to work according to US time zones. It allows me to get enough sleep and relax. make sure you Join IHG member
The rooms are very comfortable and clean, even though the hotel has been around for quite some time. The decor has remained consistent since my first visit, which I appreciate. The staff always offer a warm welcome and make you feel at home every time you return maybe because I stay here so often! Of course, there are occasional moments that aren’t perfect, but overall, everything remains at a high standard, so it’s no big deal for me.
Club InterContinental offers an exclusive experience, making you feel like a valued guest. The staff’s warm hospitality ensures you enjoy every moment of your stay.
Since I stay here often, I’ve experienced almost every type of room the hotel offers, such as:
1 Bedroom Suite with Victoria Harbor View
1 Bedroom Suite with Skyline Harbor View
Classic Skyline Harbor View Room
Premium King Room with Skyline Harbor View
1 Bedroom Suite with Victoria Harbor View
1 Bedroom Suite with Skyline Harbor View
Classic Skyline Harbor View Room
Premium King Room with Skyline Harbor View
As a valued member of the IHG hotel group, the staff and the hotel always ensure you have a comfortable room with unforgettable views.
There are also some staff members I would like to particularly mention. For instance, Louise, Faye, Chloe, and all the club lounge team truly stand out. The hall boys and housekeeping staff are exceptionally kind, friendly, and always greet you with a warm smile especially when you engage in a friendly conversation with them. Their genuine warmth and attentiveness create a welcoming atmosphere, making your stay not only comfortable but truly memorable. Their dedication and kindness truly enhance the overall experience, leaving a lasting impression of hospitality and care.
Posted byGreaterChina
onMay 5, 2025
Dear Jess,
Thank you for taking the time to share your thoughts about your experiences in Hong Kong with us. We are delighted to hear how much you enjoy your stays with us and appreciate your detailed insights.
Hong Kong indeed offers a vibrant atmosphere, and it's wonderful to know that you are taking full advantage of the city's exhibitions, events, and activities. We're glad to hear that our location in Tsim Sha Tsui enhances your experience, especially with the stunning views of Hong Kong Island.
We’re also pleased to hear that our amenities, including the 4 PM check-out for Ambassador members, have made your stay more comfortable. It’s our goal to provide a relaxing environment for our guests, especially those who have demanding schedules.
Your kind words about our staff, especially Louise, Faye, and Chloe, mean a lot to us. We take pride in our team's dedication to providing warm hospitality, and it’s gratifying to know that their efforts have made your visits memorable.
Your kind words about our staff, especially Louise, Faye, and Chloe, mean a lot to us. We take pride in our team's dedication to providing warm hospitality, and it’s gratifying to know that their efforts have made your visits memorable.
Thank you once again for your loyalty and for highlighting the aspects of your stay that you enjoy. We hope to welcome you back soon.
Warm regards,
John Drummond
General Manager
General Manager
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Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall5 out of 5
Another Wonderful Stay with Stunning Views at InterContinental Hong Kong
By JacekTA
from NZ
I would like to sincerely thank the team at InterContinental Hong Kong for another fantastic stay. It’s always a pleasure to return. My room offered a breathtaking skyline view, the bed was exceptionally comfortable, and the loyalty recognition was once again much appreciated.
The Club Lounge was a true highlight — an excellent offering with high-quality selections and impeccable service. A special thank you to Alex at the Club Lounge for his attentive and thoughtful care, even remembering my drink preferences, which made the experience feel even more personalised.
I’m already looking forward to my next stay in August. One small suggestion — it would be wonderful if the loyalty drink vouchers for Diamond members could offer a broader selection and be redeemable in more outlets, as the current choice in the lobby bar felt a little limited.
Overall, another memorable and luxurious experience — thank you once again!
Posted byGreaterChina
onMay 5, 2025
Dear JacekTA,
Thank you so much for your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed your experience and that your room provided you with a breathtaking skyline view.
We appreciate your kind words about the Club Lounge and are glad to know that Alex’s attentive service made your visit even more special. Our team strives to create personalized experiences for our guests, and it’s rewarding to hear that we succeeded during your stay.
Thank you also for your valuable suggestion regarding the loyalty drink vouchers. We continually seek to enhance our offerings, and your feedback will be considered as we look to improve our services.
We look forward to welcoming you back in August and providing you with another memorable stay.
Warm regards,
John Drummond
General Manager
General Manager
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