Greetings from Holiday Inn Express Kuala Lumpur City Centre.
We appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high level of service and it is regrettable that we were not able to satisfy you with the service you have received. Please know that this is not reflective of our daily high standards. We have forwarded your comments to Executive Housekeeper to ensure that similar situations can be avoided in the future.
Again, thank you for staying with us and we sincerely hope that the next time you are in Kuala Lumpur, you will give our hotel another try.
Best Regards, Yvette Wee Express Assistant Manager
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
hotel location is very convenient , close to downtown and the beautiful beach . the water park activity provided by hotel free of charge is wonderful for the whole family . Hotel help to arrange local transportation and the charge is very reasonable. And the Kids club is very interesting and safe to put you little Child there .
Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold Elite, IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Stay at Crowne Plaza Canberra in a tranquil park setting for personalised service in the heart of the city. Arrive along our tree lined driveway and enter the light and spacious lobby atrium of Crowne Plaza Canberra where you’ll be welcomed by our friendly front desk staff. Stop for a coffee in the atrium lounge and when you’re ready head to your well-equipped room or suite, some with park views. When you need to re energise, plunge into our refreshing seasonal outdoor pool or enjoy a workout in the onsite fitness centre. Our central location is a 2 minute walk from the National Convention Centre Canberra and a short stroll to the city’s many shops, bars and restaurants. Parliament house is 3km from Crowne Plaza Canberra while Canberra airport is 20 minutes’ drive away. Explore art and culture with regularly changing exhibitions along with permanent collections at Canberra’s national institutions including the National Gallery of Australia, National Portrait Gallery and National Museum of Australia. Enjoy Canberra’s vibrant annual events and festivals. Our dedicated Crowne meetings director can organise event board meetings or conferences in one of our modern meeting rooms. Start your day well with a full buffet breakfast at Redsalt Restaurant. Ask the dedicated concierge at Crowne Plaza Canberra to recommend walking or cycling routes around the sparkling waters of Lake Burley Griffin.
Comfortable, well located hotel with execrable artwork
投稿者Angy場所Sydney
We always enjoy staying here, and cannot fault the staff or the service, but I've been complaining about the job-lot bad print art work for years now, and it really is time to get rid of it. Decor generally is getting a little tired, though the couch style armchair and footstool in the room is much appreciated, if tatty.
Dear Angy, thank you for taking the time to post a review. We are pleased that you enjoy your stays at Crowne Plaza Canberra. Thank you for your feedback about the artwork and decor - your comments have been noted. We look forward to welcoming you back to the hotel on a future visit to Canberra. Kind regards, Michelle
Stay at Crowne Plaza Canberra in a tranquil park setting for personalised service in the heart of the city. Arrive along our tree lined driveway and enter the light and spacious lobby atrium of Crowne Plaza Canberra where you’ll be welcomed by our friendly front desk staff. Stop for a coffee in the atrium lounge and when you’re ready head to your well-equipped room or suite, some with park views. When you need to re energise, plunge into our refreshing seasonal outdoor pool or enjoy a workout in the onsite fitness centre. Our central location is a 2 minute walk from the National Convention Centre Canberra and a short stroll to the city’s many shops, bars and restaurants. Parliament house is 3km from Crowne Plaza Canberra while Canberra airport is 20 minutes’ drive away. Explore art and culture with regularly changing exhibitions along with permanent collections at Canberra’s national institutions including the National Gallery of Australia, National Portrait Gallery and National Museum of Australia. Enjoy Canberra’s vibrant annual events and festivals. Our dedicated Crowne meetings director can organise event board meetings or conferences in one of our modern meeting rooms. Start your day well with a full buffet breakfast at Redsalt Restaurant. Ask the dedicated concierge at Crowne Plaza Canberra to recommend walking or cycling routes around the sparkling waters of Lake Burley Griffin.
The property needs renovating - particularity the bedroom and bathroom. The bed was lumpy and uncomfortable. Breakfast and dinner in the restaurant were both below average in everything but price. The staff we came across were professional and helpful. This is a poor example of a Crowne Plaza.
Dear Turtle, thank you for taking the time to post a review. We are pleased that you found the staff to be professional and helpful. We do aim to provide a high level of experience for every guest and are sorry that we didn't meet that goal on this occasion. Your feedback is appreciated and has been noted. Kind regards, Michelle
I usually stay at the IHG properties in Pasig City but decided to give this Makati Holiday Inn a try during my most recent visit.
Being a Royal Spire ambassador, I have stayed at IHG properties the world over and I can safely say that the service levels at the Holiday Inn Makati surpasses that of most flagship Intercontinental hotels! A truly commendable effort.
Rooms a bit on the small side (despite being given a corner suite) but you cannot beat this property in terms of location (right smack in the heart of Makati).
I would highly recommend this property to anyone travelling to Manila be it for work or for pleasure.
Thank you for choosing Holiday Inn & Suites Makati for your recent stay and for taking the time to write us a review.
It is with delight to learn that your stay in our hotel has exceeded your expectations. Your appreciation towards our service motivate us to work harder in achieving our goal of providing our guests with an excellent lodging experience.
We would also like to thank you for being a Spire Elite member of the IHG Rewards Club and for your continued support and loyalty to the InterContinental Hotels Group.
It's our honour to have you as one of our guests. We hope to have more opportunities to welcome you in the near future!