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    2017年2月14日
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    2025年4月22日
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ホリデイインエクスプレス®サルティヨゾナアエロプエルトホテルは、サルティヨ国際空港(SLW)から5分です。 空港、およびホテルから6マイル以内の場所への無料送迎を提供しています。特別なイベントのために町にいる場合は、シャトルサービスで市内の主要なイベント会場のいくつかに行くことができます:ヴィラフェレ、ムセオデルデシエルト、エルノガル、ガレリアサルティヨなどのショッピングモール. ホテルの近くには、アミスタッド工業団地とサンタマリア工業団地のほか、ゼネラルモーターズ、ヤンフェン、リア、ジョンソンコントロールズ、クライスラーなどのサルティヨとラモスアリスペの自動車工場があります。また、ダウンタウンやムセオデラスアベスなどの市内の主要美術館から15分以内の場所にあります 日の終わりには、スイミングプールで夜を過ごし、快適で居心地の良い部屋で休憩してください。無料のインターネットアクセスを備えたビジネスセンターでお仕事いただけます。イベントやビジネスミーティングには、さまざまな多機能ルームをご用意しています。フィットネスセンターでの爽快なトレーニングで朝を始め、毎日の無料のビュッフェ式朝食をお楽しみください
 
全体
3 / 5
35
Mal servico
投稿者 Llare 場所 Monterrey, Nuevo León
La experiencia en esta ocasion no muy placentera, desde la atencion de los jovenes en el loby, deja mucho aue desear.
No había botellas de agua en la habitación, llame 4 veces para notificar y no me contestaron.
Baje al lobby y señale la falta de agua y salió una señorita atras con comida en la boca y solo comento que el proveedor no surtio el agua.
No reconocieron el nivel de IHG ni ofrecieron amenidades
En eñ baño cada 15 minutos, en el sanitario se activa la bomba de llenado y hace ruido fuerte a cualquier hora y al fiinal rechina muy fuerte y me despertaba a cada rato en la madrugada
カスタマーのアバター
投稿者
対象2025年3月6日
Buen día Llare,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Platinum Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Express Saltillo Zona Aeropuerto ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias. Agradecemos haya recibido el seguimiento dado por el hotel.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express Great Barrington provides the perfect home base while visiting the Berkshires. This property offers all the convenience of home, allowing you to keep up with your routines and be as productive as possible. Complimentary Hot Breakfast, 24-hour Fitness Center, Business Center and Market/Sundry Shop offer great convenience and quality throughout your stay. Our hotel is located just minutes from Ski Butternut and Catamount Ski areas with discounted rates available. From daytime and twilight skiing and snowboarding to snowtubing and cross country skiing, the area is a mecca for winter sports enthusiasts. For nearly two decades we have been providing outstanding service for those visiting local boarding schools and colleges such as Simons Rock, Berkshire School, John Dewy Academy, as well as Salisbury School and Hotchkiss School in nearby Connecticut. Whether traveling for business, pleasure or both, the Holiday Inn Express Great Barrington is the place to stay in the Berkshires.
 
全体
1 / 5
15
Got room with used/dirty sheets
投稿者 RK86
After checkin, when we arrived in the room, the beds were made but one of the had used/dirty sheets. After opening the covers we saw several hairs as well as other dirt. I went down to the desk and complained and they sent someone up to remake the beds but this is UNACCEPTABLE.
Also, the shower head was bad. Both setting were not conducive to a pleasurable shower. One was very thin water that was painful, and the other as a very soft but narrow flow of water in 1 spot. I hated taking a shower and couldn't find a setting where I would be warm and comfortable.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi RK86,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Great Barrington - Lenox Area. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
A plush hotel in Leeds city centre with an extensive health club, meeting rooms, bar, restaurant and more Unwind after work in the gym, sauna and pool at the Spirit Health Club, Then head to TAP restaurant which serves great drinks paired with great food all day long Chic hotel rooms have Queen-size beds and flat-screen TVs, and our Sleep Advantage programme offers premium bedding and Quiet Zones to help you rest. For business, we have 7 luxurious function rooms, and there is a breakout area and terrace for a rest between meetings. Our Crowne Plaza Meetings Director can help with any requests. Our hotel makes an amazing wedding venue too! The luxurious Crowne Plaza Leeds hotel is only a 15-minute drive from the M1 and M62 motorways. Nearby Leeds station offers direct trains to London. If you are catching a flight, Leeds Bradford Airport (LBA) is close by, and an airport bus stops outside the hotel. Major city-centre businesses, the Trinity Leeds shopping centre and the bars and clubs of the Northern Quarter and Millennium Square are all within a short walk. Take in a cricket match at Headingley Carnegie Stadium, or get some fresh air in Roundhay Park.
 
全体
1 / 5
15
Don’t stay here if you want to sleep
投稿者 poddy1 場所 Filey
This room on 5th floor is so noisy you can’t sleep. Listening to traffic till 04:48. Complained to duty manager before leaving and they would look into it and let me know. 4 days later not heard a thing. Don’t stay here.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi poddy1,
Thank you for staying at the Crowne Plaza Leeds. We appreciate you as an IHG One Rewards Silver Elite member and your loyalty since 2008. We work hard to deliver an exceptional guest experience. I am sorry for the noise and level of customer service you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Dive into relaxation at Holiday Inn Port St. Lucie, your tropical oasis away from home! Whether you're here for business or leisure, we're here to make your stay unforgettable. Conveniently located just 4.9 miles from Florida’s Turnpike Exit 142, our hotel invites you to unwind by our picturesque grotto pool and rejuvenating hot tub, all while sipping on a refreshing beverage from our lounge. Indulge in delectable dining at Gatwick’s, our on-site restaurant, or grab a snack from our 24-hour Gift Shop. Our accommodations feature everything you need for a comfortable stay, including mini-refrigerators, Keurig coffee makers, and guest laundry facilities. Need a microwave? Just ask! Plus, stay connected with complimentary high-speed wireless Internet access throughout the hotel. Explore the vibrant attractions of Port St. Lucie during your stay, from the sun-kissed beaches to renowned golf courses and seafood delights at eateries like Red Crab, Conchy Joe’s, Mulligans or family fun at Bar and Dave and Busters. Families will love nearby entertainment options of Urban Air Adventures and Clover Park, home of the NY Mets spring training. With ample parking for tractor-trailers and RVs, as well as proximity to Mid-Florida Union Event Center and Treasure Coast Mall, we're your gateway to all that Port St. Lucie has to offer. Splash into relaxation and adventure at Holiday Inn Port St. Lucie- your gateway to the Sunshine State's Treasures!
 
全体
1 / 5
15
Very disappointed stay
投稿者 Scott67 場所 Jacksonville
We made a last minute reservation for two adults via phone and were confirmed right away, thankful for that. However, upon entering the lobby we were greeted with an unusual smell of musty old carpet type smell. After getting into the hallway and into our 1st floor room, the smell intensified.
Then we realized this must be a pet friendly hotel/room. An inquiry to the front desk confirmed our suspicion, but were told the “pet” rooms were on the second floor only and this was the only room available at the Federal/Govt rate. Since it was late, we were tired so we stayed. Upon a look around the room, we discovered the following; TV speaker was blown, so maintenance had to change out the TV….a 30 minute ordeal. The paint on the ceiling was peeling off in various locations throughout the room and bathroom. The carpet was very worn and really smelled. Bath towels were stained and could have use to be replaced. All the fixtures in the bathroom including the fire sprinklers in the ceiling were rusted. The wallpaper trim at the ceiling was peeling off and painted over in various areas. The decor in general throughout the room was in need of cleaning and or replacement as it was just awful looking.
I’ve stayed at dozens of IHG properties throughout the world and this was by far the most disappointing. With a discounted rate of over $180.00 per night, I anticipated a lot better.
At least the breakfast and the staff the next morning were good. It was truly the only reason this facility received any higher than the minimum marks on my review.
I have pictures of all the aforementioned issues if anyone from management or corporate chooses to contact me in an effort to make improvements upon this facility.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi Scott67,
Thank you for staying and sharing your experience at our Holiday Inn Port Saint Lucie. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
タイムズスクェアに建つこのニューヨークのラグジュアリーホテルは、劇場、ダイニング、ファッションそしてビジネスと、マンハッタンのエピセンターにふさわしいロケーションに位置しています。ブロードウェイから程近いÇa Va Brassiereで観劇前のお食事をお楽しみいただける他、豊富なディナーオプションとして近くのレストラン街を散策してみるのはいかがでしょう。36階タワーのこの優雅なホテルからは、ハドソン川やニューヨーク市街の素晴らしい景色が一望できます。ラウンジではディナー後のカクテルや、44番街の眺めを満喫していだけます。
 
全体
1 / 5
15
Be very careful accepting “free” breakfast
投稿者 Abcd1234 場所 Washington DC
Ive stayed 3x in the past 8 weeks. My room rate included “free” continental breakfast. It always ended up on the bill even when I confirmed with restaurant staff that it was in fact free and that I was doing everything correctly. To their credit, they corrected the bill after it was brought to their attention but it felt like they were trying to take advantage of me traveling for work and not reviewing the bill closely because it’s not ultimately my money.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi Abcd1234,
Thank you for staying and sharing your experience at our InterContinental New York Times Square during your business trip. We appreciate you as a frequent guest and for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure this doesn't happen again. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn Express & Suites Lantana is conveniently located off I-95 exit 60 and within minutes from Palm Beach International Airport (10 mi). We are close to the most luxurious South Florida beaches, fishing and dive boats. Vacationing families will love our Express Start Breakfast bar that includes our signature cinnamon rolls. We also offer complimentary high speed internet, 24 hour fitness center and business center. Be sure to visit area attractions like Rapids Water Park (15 mi), Lantana public beach (1.8 mi), Kravis Center of the Performing Arts (12 mi), Palm Beach Zoo (8 mi) & Lion Country Safari (26 mi) Our business traveler will find us located very conveniently to Quantum Corporate Park & JFK Medical Center.
 
全体
1 / 5
15
Terrible night stay
投稿者 Stephen 場所 New York
Impossible to get any sleep with a fire door slamming all night/morning
カスタマーのアバター
投稿者
対象2025年3月6日
Hi Stephen,
Thanks for staying with Holiday Inn Express & Suites Lantana as one of our IHG One Rewards members. We value your business and work hard to deliver an exceptional guest experience. I am sorry for the noise you encountered during your stay. I know how important it is to be able to relax. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thanks for your feedback. We hope to have another opportunity to provide you with a pleasant stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Located just 1 mile from Juan Santamaría International Airport, Holiday Inn Express® San José Costa Rica Airport is your gateway to exploring the vibrant city of San José and beyond. With easy access to the Interamerican Highway, our hotel is an excellent choice for both business and leisure travelers. Dive into the rich culture of Costa Rica by visiting the nearby Jade and Gold Museums, the iconic National Theater, or explore the lush coffee plantations, Monteverde Cloud Forest Reserve, and Poás Volcano National Park. Start your day with our complimentary breakfast, keep up with your workout routine in our fitness center, and unwind by our outdoor pool. Enjoy the convenience of our 24-hour airport shuttle, free Wi-Fi, and well-appointed rooms. At Holiday Inn Express, we’re committed to making your stay in San José truly unforgettable.
 
全体
1 / 5
15
Terrible. Don’t stay here. They don’t care about the customers and jeopardize my wife’s safety
投稿者 My name is Kris 場所 New Jersey
This place is absolutely terrible! They jeopardize my wife safety by giving her a room with another customer already inside. This gentleman was telling my wife to come and enter the room And it made a very uncomfortable and feeling unsafe. I don’t understand how a computer system from one of the worlds most popular hotels doesn’t know which guest are staying where that is indeed human error and I will not accept an apology from anyone. This is unacceptable.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi My name is Kris,
Thank you for your feedback regarding your wife's stay at our Holiday Inn Express San Jose Costa Rica Airport. We appreciate her as one of our valued guests!
We are dedicated to delivering the best overall experience. I apologize for the issues she encountered. I have brought this to the attention of our local management team and I'm confident it will be addressed appropriately. I have also sent you a private message.
We look forward to having you on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Embark on a never-ending story of fun and celebration at voco Monaco Dubai, an exclusive adults-only escape on The World Islands. Party around the clock by the pool or on the beach and delight in diverse flavours - from La Brasserie and Lagoon Pool Bar to seafood restaurant La Rive and our Champagne Bar. Raining Street, a highlight of our resort, is an experience you won’t want to miss. Engage in our commitment to marine conservation and explore our coral reef project.
 
全体
2 / 5
25
AC NOT SERVICED | SMALL ROOMS
投稿者 Faizan 場所 Dubai
AC was not working, they took an hour at midnight trying to fix and could not fix and made a mess of the bathroom while cleaning the filters and left it without cleaning
カスタマーのアバター
投稿者
対象2025年3月6日
Hi Faizan,
Thank you for staying and choosing our voco Monaco Dubai for your company event. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Award-Winning Holiday Inn Express and Suites Wesley Chapel, located directly off I-75 and SR 56 in Pasco County and next door to the Advent Health Center Ice . Located 25 miles from the Tampa International Airport (TPA) , our hotel is the perfect location for leisure and business travelers in the north suburbs of Tampa. Leisure travelers love that you can shop till you drop at the Tampa Premium Outlets or the Shops at Wiregrass , both just minutes away from the hotel. If you are looking to cool down, we are only a short drive to the Epperson Lagoon, featuring over 7 acres of aquatic fun. For those wanting amazing animal encounters and thrill rides, we are less than 30 minutes from Busch Gardens Tampa Bay . Business travelers will find that our hotel is an easy drive to Tampa Palms, Dade City, and Land O’Lakes areas. You’ll have everything you need to prepare for meetings with free high-speed, wireless Internet access and our 24 hour business center . Our hotel also includes a state of the art fitness room with up to date equipment. While with us, we provide for all your needs, be it a snack from the lobby market or a refreshing dip in our outdoor pool. Start each day with a free, hot breakfast when you "Stay Smart" with us! Our Holiday Inn Express and Suites Wesley Chapel welcomes you to our hotel, where you will find endless smiles and our customer service is beyond what you have ever experienced.
 
全体
2 / 5
25
A few, but significant, maintenance and cleanliness issues
投稿者 Rugbyprop 場所 Indiana
I've stayed at this hotel in the past with no issues, but this time it was different. First, I noticed a large pile of dirty towels just outside the room across from me when I checked in at 4pm, just outside Room 302. Okay, I figured that it was no problem as housekeeping would eventually come and get them some time in the next few hours. I went out for the evening and when I returned at 10:30pm, the towels were still there. Okay, so maybe they will picked up overnight? Nope, still there in the morning. Okay, maybe when housekeeping clocks in? Nope. They were still sitting outside the room when I checked out at 10am. That pile of filthy towels was sitting in the hallway for at least 18 hours. My room was clean, but the hallway was not.
Next, the toilet paper holder was barely hanging on the wall in the bathroom. No big deal, it’s just something that is very noticeable when you are paying this much for a room.
Lastly, and most importantly, there was no hot water. That is not to say that there was only cold water. Indeed, there was something other than cold water. It was, at best, lukewarm, after running it for five minutes. I showered anyway, but it was not a refreshing experience to shower that morning. the bed was comfortable and the staff was friendly, but I would have been better off checking in elsewhere.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi Rugbyprop,
Thank you for staying and choosing our Holiday Inn Express & Suites Tampa North - Wesley Chapel for business travel needs. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to Candlewood Suites of Fort Lauderdale, Florida your perfect home away from home! Whether you are here for business, a long layover, or embarking on an unforgettable cruise, we are conveniently located near Fort Lauderdale International Airport and Port Everglades for your ease and comfort. Our spacious rooms and thoughtful amenities are designed to make your extended stay relaxing and hassle-free. Enjoy cozy accommodations, complimentary Wi-Fi, and airport shuttle transportation. We look forward to making your stay as smooth and enjoyable as possible. Welcome aboard – your adventure begins here!
 
全体
1 / 5
15
Numerous Problems
投稿者 Brad 場所 Florida
- Comp shuttle service from/to airport was not honored by front desk as I called prior to making reservation and was reassured it would be. I was charged $18.00 for this shuttle service.
- First room spouse and I discovered blood stains on the comforter and bed side chair had large snot cluster on it.
- Upon going to front desk again to ask for another room and describe what my spouse and I had encountered front desk manger was embarrassed and offered to deduct a percentage off our stay. As of yet no points or credits have been reimbursed.
カスタマーのアバター
投稿者
対象2025年3月6日
Hi Brad,
Thank you for staying at the Candlewood Suites Fort Lauderdale Airport/Cruise and leaving feedback. We appreciate you as an IHG One Rewards Silver Elite member and your loyalty to our brands since 2023.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。