Modern style meets classic comfort at the Holiday Inn Express & Suites in Edwardsville, IL. Located about 20-minutes outside of St. Louis on the Illinois side, our hotel is the perfect launch pad for any activities in the Greater Metro East or St. Louis area. For students and scholars alike, the proximity to Southern Illinois University of Edwardsville, Lewis & Clark Community College, and Edwardsville High School is a big draw. For more local action, hop on the Madison County bike trails right outside or take a walk through our historic downtown. Foodies will be excited by the ever-increasing number of fantastic global cuisines available within walking distance. Don’t want to leave the hotel? That’s fine too. Stop by our 24-hour market for a quick snack, hit some reps in our Fitness Center, take a dip in our heated pool, relax in the lobby, and grab one of those iconic warm and gooey cinnamon rolls at breakfast. Come stay with us so we can show you our Edwardsville hospitality and give you that home-away-from-home experience. Well, what are you waiting for?
No in Between on shower faucet and old light fixtures
投稿者EFERN場所Kansas City, Missouri
There was no in between going from hot to cold in the shower. The water faucet temperature sensor was not set accurately and turning the faucet slightly to the left or right was either scalding hot or freezing cold. Also the plugs by the nightstand do not work. The fixtures need to be replaced by modern plugs such USB and USB-C, etc.
投稿者Corporate
対象2025年3月7日
Hello EFERN,
Thank you for your stay at the Holiday Inn Express & Suites Edwardsville, Illinois. I appreciate your IHG One Rewards Platinum Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Our Hotel's Location in El Paso, Texas is Perfect The Holiday Inn Express® El Paso - is centrally located on I-10, easy access on and off I-10 makes it easy for you to get to the area's best companies and attractions. Corporate travelers love our hotel's location in El Paso, Texas because we offer amenities tailored to their needs, such as a 24-hour Business Center with complimentary high-speed Internet access. In addition, we are near the financial and government centers of El Paso, local medical centers, Fort Bliss Army Base, and El Paso Convention Center. Leisure travelers who stay with us in El Paso appreciate our hotel being in the heart of town. We're just minutes from amazing activities and attractions, such as the Chihuahuas Triple A Baseball Field, El Paso Performing Arts Center and Western Playland Amusement Park. You can explore the El Paso Museum of Art, see the city from the air on the Wyler Aerial Tramway or shop at the Outlet Shoppes at El Paso. During your stay, don't forget to checkout a great show at the Plaza Theatre. The Holiday Inn Express El Paso Central is also located approximately 1 mi from the UTEP campus. If you're looking for a quality hotel in El Paso, Texas, consider staying with us, where you can start your day with the complimentary, hot Express Start Breakfast Bar each morning. It features a delicious variety of hot and cold items. Welcome to El Paso!
There was dirty underwear on the floor and the sheets smelled like cologne as if they hadn’t been changed. I waited for 10 minutes to let staff know and know one came to the front desk.
投稿者Corporate
対象2025年3月7日
Hi Mm22,
Thank you for your stay and your feedback. We appreciate you doing business with IHG Hotels and Resorts, and your loyalty since 2022, our IHG® One Rewards Platinum Elite member.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally. I sent you a private message to discuss this further.
I hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
If you're headed to scenic St. Croix Falls, WI, our hotel, the Holiday Inn Express® St. Croix Valley is the perfect launching point to great attractions in and around the St. Croix River Valley.
Leisure travelers can enjoy various points of interest during their stay with us in St. Croix Falls. Lodging here places you near Wild Mountain Waterpark, the perfect place to spend a hot summer day. Spend your winters skiing, snowboarding and snow tubing at Trollhaugen. Play nine holes of golf at the St. Croix Valley Golf Course right across the street from the hotel. Historic Taylors Falls, MN is just two miles away. In St. Croix Falls, there's always something to do!
Corporate travelers headed here are surrounded by businesses in the St. Croix River Valley. Our hotel is just minutes from Bernick's Pepsi, Hazelden, Northwire, Polaris and St. Croix Regional Medical Center in St. Croix Falls.
Whether business or pleasure brings you to St. Croix Falls, you'll appreciate our quality amenities and the convenience of our hotel's location. In St. Croix Falls, we have free high-speed, wireless Internet access, one of the largest pools in the area and a state-of-the-art 24-hour Fitness Center. Join us for our Express Start hot breakfast that features our signature cinnamon rolls and our Smart Roast coffee. Reserve your room today and Stay Smart at our St. Croix Falls, WI hotel.
I was given room right next to laundry room and they decided to do a load at 10pm. My room is shaking from the vibration. Hotel is less than 50% occupied and I am given worst room in entire hotel. Front desk clerk, Caleb is amused by the whole thing. I asked for another room at 10pm. When I check out I am given someone else's receipt. When I receive my receipt it shows an overcharge of $20. The Whole staff at this hotel had no sympathy to my horrible experience. I won't be staying at an IHG property anymore.
投稿者Corporate
対象2025年3月7日
Hi John Doe,
Thank you for your stay at the Holiday Inn Express Saint Croix Valley and your feedback. We appreciate you doing business with IHG Hotels and Resorts, and your loyalty since 2022, our IHG® One Rewards Silver Elite member.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally. I sent you a private message to discuss this further.
I hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Sittingbourne. We are a 79 bedroom hotel with extensive Events facilities, Restaurant, free Wi-Fi and parking. Holiday Inn® Sittingbourne is a 15 minute walk from Sittingbourne station, from where you can reach central London in an hour. The M2 and M20 motorways are nearby and it’s a 50-minute drive to Gatwick Airport (LGW). You can reach the Kent Event Centre in 15 minutes, while Eurolink Business Park and Kent Science Park are close by. Alternatively, host your Event in one of seven conference rooms. There’s a Private Dining Room for up to 50 guests, while the Ballroom is ideal for weddings with space for 170 guests. If you’re in town on holiday, enjoy a night out at the Sittingbourne Greyhounds stadium or at The Avenue Theatre. A 30-minute drive takes you to coastal Whitstable or to medieval Canterbury.
Room had a horrible smell to it not very nice. Televisions very dated and small definitely won’t stop here again.
投稿者Corporate
対象2025年3月7日
Hi Deano,
Thank you for your stay at the Holiday Inn Sittingbourne and your feedback. We appreciate you doing business with IHG Hotels and Resorts, and your loyalty since 2018, our IHG® One Rewards Gold Elite member.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally. I sent you a private message to discuss this further.
I hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
We are located in Saginaw Township, near Bay City and a short drive to Midland. Located just off I-675, and we're only five miles from downtown Saginaw.
Our hotel is centrally located to all of the Tri-Cities' area attractions, from the nearby Fashion Square Mall and the open waters of Saginaw Bay. If golfing has brought you to the area, you'll appreciate that we are near many golf courses including Apple Mountain and Swan Valley. We are also a short drive to the Birch Run Premium Outlet Mall and Frankenmuth's Little Bavaria German Village.
Corporate travelers appreciate our close proximity to many local businesses including the World Headquarters of Dow Chemical, Dow Event Center, Covenant Healthcare & Saint Mary's. Also, Saginaw Valley State University and Delta College is 2 miles down the road. Our meeting space is 1,000-square feet, perfect for your next event. We have a 24-hour business center and free high-speed internet access for your traveling needs.
Whether business or pleasure brings you to Saginaw, our hotel's ready to meet your needs. Amenities at this hotel include 24-hour snack shop, a complimentary, hot breakfast bar, a 24-hour fitness center, indoor pool and whirlpool. You'll find comfortable accommodations and quality amenities when staying with us, so make your reservation today!
The room was not ready on time. We were given keys to a room and told it would be ready in 10 minutes to just wait in the lobby and they would let us know when it was ready. 40 minutes later they came to use sitting in the lobby with all of our things and asked why we were still sitting there. When we told the front desk man we were waiting to be told our room was ready he took the keys went to the counter came back and said "Here this room has been ready for hours, not sure why you're still sitting here". Got up to the new room, no towels in the room called the front desk no one brought them up, had to go and get them ourselves. The wall outlets only 2 in the whole room worked, and there was a constant beeping coming from the USB plugs between the two beds. In the morning, breakfast was not ready at 7 am and what was set out was old and cold. There were no forks or napkins and the yogurt in the fridge was warm.
投稿者Corporate
対象2025年3月7日
Hi SwimFamily,
Thank you for sharing your thoughts about your stay at the Holiday Inn Express & Suites Saginaw. We appreciate you choosing the IHG Hotels & Resorts properties as your preferred choice for your travel needs.
We strive to give an impressive hotel experience, and I apologize for what happened during your stay. We value every bit of our guest experience and will notify our hotel management team. I assure you that we will take necessary corrective measures to avoid any issues from occurring again.
I hope to welcome you back!
Many Thanks,
Rosh D. Case Manager IHG Hotels and Resorts Service
Live boldly, work freely, and discover new adventures at Atwell Suites™ Henderson – At the Pass, designed for the modern traveler, our hotel offers flexible shared spaces for meeting, eating, working, socializing, and relaxing.
Discover top attractions near Henderson, including Ethel M Chocolates and its Botanical Cactus Garden, The Pass Casino, and the historic Clark County Museum. Explore Heritage Park, hike the Petroglyph Canyon Trail, or visit the Lion Habitat Ranch. The vibrant Water Street District offers local shops and eateries just moments from your stay!
Enjoy amenities like a 24-hour Fitness Studio, laundry facility, bookable boardroom, 24-hour Beverage Station, Business Center, and Market. Start your day with our complimentary breakfast and unwind in the evening at our lobby bar, serving delicious small plates and cocktails. Relax in our thoughtfully designed suites with a residential feel, perfect for short and extended stays. Enjoy comfort, connection, and convenience at Atwell Suites™!
Pay just a little bit more for a city-view room, it's totally worth it! We were on the top floor, floor 6, and saw an amazing view of all of the Las Vegas city lights! Gorgeous!
投稿者Corporate
対象2025年3月7日
Hi Leslie,
We're thrilled to hear you enjoyed the city-view room and the stunning views of Las Vegas! It's always wonderful to know when our guests have a memorable experience. Thank you for your positive feedback and high rating.
- The Staff at Atwell Suites Henderson - at the Pass
The brand new renovated Crowne Plaza Indianapolis-Airport hotel offers guests a full service upscale airport hotel with 24-hour airport shuttle service. Guests enjoy brand new renovated guest rooms with brand new beds, outstanding amenities, unparalleled service and a perfect address for business and leisure travel. Located just minutes from downtown Indianapolis, Crowne Plaza Indianapolis Airport is an ideal hotel whether traveling through, staying to visit a local business, or to enjoy all the city has to offer. There is a restaurant and a lounge just off the lobby of the hotel. The Landing restaurant offers breakfast each morning and the Outermarker Lounge offers a full-service bar and dinner service. Being near the Indianapolis airport and downtown, offering a free 24-hour airport shuttle and a Park & Fly program are a few of our perks.
It was our first night as a married couple and we needed to catch an early flight, so we stayed at the airport hotel. The staff were so kind and helpful, the food was amazing, the bed extremely comfortable, and the shuttle guy rocks. Easy 5 stars.
投稿者Corporate
対象2025年3月7日
Hi,
Congratulations on your marriage! It’s wonderful to hear that your first night as a married couple was met with kindness, great food, and a comfortable stay. Our team takes pride in making every stay special, and we’re thrilled our shuttle service added to the experience. Wishing you both a lifetime of happiness, and we’d love to welcome you back anytime!
- The Staff at Crowne Plaza Indianapolis - Airport
Welcome to the Holiday Inn of Rockford, IL conveniently located at exit 15 of I-39/90 for all your business and leisure needs while in the Rockford/Belvidere, IL region. We are located near many businesses like General Mills, Collins Aerospace, Ingersoll Cutting Tools, Exelon Byron Nuclear Generating Station and all regional medical facilities/hospitals of MercyHealth, OSF Healthcare/St. Anthony Hospital, UW Health (formerly SwedishAmerican). We are also near many regional sports facilities like the MercyHealth Sportscore Two and One, UW Health Sports Factory, BMO Center, Carlson or Riverview Ice Arenas. Other nearby attractions include Rockford Casino (A Hard Rock Casino Opening Act), Midway Village Museum Center, Anderson Japanese Gardens, Discovery Center/Burpee Museum campus, Coronado Performing Arts Center, Klehm Arboretum. Our complimentary shuttle operates daily to the Rockford International Airport (RFD) 7:30am–10pm based on availability.
Our onsite restaurant serves reasonably priced breakfast daily. Scoreboard Bar & Grille serves lunch and dinner with menu items still including the Hoffman House Friday night fish fry and Saturday’s famous prime rib. We recently remodeled and our guests can now enjoy complimentary WiFi throughout the hotel, parking and access to the largest indoor hotel pool in the city. Our remodeled guestrooms include a microwave, mini-fridge; Keurig coffeemaker, flat screen TV, room darkening shades, comfortable desk with USB ports.
My stay at the Holiday Inn Rockford was absolutely wonderful! The hotel was clean, comfortable, and well-maintained, making for a relaxing experience. The staff was incredibly friendly and accommodating, always ready to help with a smile. From the welcoming atmosphere to the excellent service, everything exceeded my expectations. I’m already looking forward to my next visit. Highly recommend!
投稿者Corporate
対象2025年3月7日
Hi RaeTaylor,
We're thrilled to hear that you had a wonderful stay with us and found our hotel to be clean, comfortable, and well-maintained. It's great to know that our staff's friendliness and readiness to help added to your positive experience. We look forward to welcoming you back on your next visit. Thank you for your high recommendation!
Experience the Big Easy at our Slidell hotel where kids stay and eat free. Louisiana hotel's award-winning service and atmosphere attracts leisure and business guests.
Holiday Inn & Suites Slidell - New Orleans is suitably located off the Interstate 10 to visit: Mississippi's Gulf Coast beaches, Gulf Coast Casinos such as the Silver Slipper and Hollywood Casino, New Orleans' French Quarter to enjoy a New Orleans Saints or LSU game at the Louisiana Superdome or just to walk down Bourbon Street. Our Slidell, Louisiana hotel is close to the area's best attractions including great shopping at Fremaux Shopping Center , swamp tours with Honey Island Swamp tours or Cajun Encounters . Our hotel is within easy access to New Orleans festivals for Mardi Gras, Essence Fest, Jazz Fest and more.
Corporate guests will find Stennis Space Center nearby with offices such as Department of Defense, Rolls Royce, Lockheed Martin, General Dynamics, Mississippi State University, Ochsner Hospital and Textron . We offer a 24-hour on-site Business Center, fitness center, and free Wi-Fi throughout the hotel. Our 1,036-sq-ft meeting room can accommodate up to 75 people, so let us cater your next meeting! Our professional hotel staff in Slidell is committed to making your experience comfortable, successful and memorable we promise to offer the great service you deserve and the utmost in comfort at an affordable price.
The check-in was seamless with the assist of the owner who helped with ADA accommodations. She also did menial cleaning during the morning breakfast and assisted with the broken door lock (locked out of room) The morning maid helped but her master key would not open the door.
The location is convenient to NOLA. The room was roomy, ADA, and appeared clean but socks became soiled with the carpet. As mentioned earlier, the door lock was broken. The shower head was broken and we tied a hand towel to hold in position.
The 'breakfast' was mostly not appealing. The metal warmers were empty and the server brought only a few items, returned later with a few more. (she did not act like she wanted to work) The people before and after our seating were also talking about the poor service. The only Hot item was the waffles. Even the coffee makers went empty.
投稿者Corporate
対象2025年3月7日
Hi Hazie,
We appreciate your feedback and are glad to hear that you found our check-in process seamless and our location convenient. We apologize for the issues you experienced with the room cleanliness, door lock, and shower head. We also regret that our breakfast service did not meet your expectations. Your comments will be shared with our team to help us improve our services. Thank you for bringing these matters to our attention.
Nestled in the vibrant Hotel District, Holiday Inn® Grand Rapids Downtown offers unmatched comfort and convenience. Just 15 miles from Gerald R. Ford International Airport (GRR) and near the DeVos Convention Center, our eco-conscious hotel provides easy access to top attractions like the Grand Rapids Art Museum (GRAM), Gerald Ford Presidential Museum, Van Andel Arena, and John Ball Park Zoo. We are also near Grand Valley State University and Michigan State University.
Business travelers appreciate proximity to Corewell Health, Steelcase, the Medical R&D district, and Founders Brewing Company. Host meetings and events in our flexible venues with catering services. Enjoy dining at Burger Theory, where kids under 12 eat free. Take advantage of free parking and free Wi-Fi. Stay active in our Fitness Center and unwind at our indoor pool and hot tub.
At the end of the day, relax in our modern guest rooms with premium bedding and thoughtful amenities. Make us your home base for exploring Grand Rapids!
Easy walking to venues and restaurants. At check in for $10 per person we added breakfast, it was worth the money. Beds very comfortable, a bit of road noise from the highway could keep a light sleeper up. I would request a north facing room to try and buffer the hwy. Very friendly employees.
投稿者Corporate
対象2025年3月7日
Hi Carrie,
We're glad to hear that you found our location convenient and our staff friendly. Your feedback about the road noise is appreciated and we'll take it into consideration for future improvements. We're pleased that you enjoyed the added breakfast and found it to be good value. Thank you for your review!