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  • レビューコメント数
    73198
  • 役立ち度投票数
    340
  • 最初のレビューコメント
    2017年2月14日
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    2025年3月19日
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Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
全体
1 / 5
15
Customer Service
投稿者 Felicia
I DO NOT, DO NOT recommend this property!!!
- The front desk clerk Trae was very rude!
o He would make faces at guest when asked a question as if we were inconveniencing him
o He was snappy with his answers to guests, no southern hospitality with him at all
o When I tried to check-in, he offered me a king (only thing he had available) when I had requested 2 queens
o The next guest tried to check-in for a single and he told him there were no rooms available he had to wait. Why couldn’t he get the king he was going to give me.
- We had to wait over an hour for a room
- The room did not have towels
- The ice bucket had a chicken bone in it
o The house keeping supervisor took care of the towels & chicken bone
- Roaches appeared in the bathroom
o Received a text from Kendall asking about my stay and he apologized for the issues of towels and chicken bone
o I reached out to him/her on the roach issue with pictures and no response
- Valet Parking at $50 per day
o Call the front desk ahead of time to have car brought and once we got downstairs was waiting for the car for 15 minutes, went to ask the valet on the status of the car and was told front desk did not inform them to bring it around
- When speaking with other guest on the elevator about their stay, was getting similar responses on their experience
- The most positive experience was Valet when dealing directly with them, they were AWESOME!
- NEVER STAYING HER AGAIN!!!
カスタマーのアバター
投稿者
対象2025年3月15日
Hello Felicia,

Thank you for staying at our Crowne Plaza Atlanta - Midtown. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

Our goal is to let our guests experience a relaxing time with us, and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management, and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
最高な立地のホテルへマイアミ港からアクセス Holiday Inn® Port of Miami - Downtownホテルは、マイアミのダウンタウン中心に位置し、ベイサイド・マーケットプレイスやアメリカン・エアラインズ・アリーナ、マイアミ港などの向かいにあります。ホテルは、マイアミ国際空港(MIA)まで、836号線東、州間高速道路I-95号線南またはI-395号線東出口のビスケーンブルバードを使ってわずか数分の場所にあります。 当ホテルのお客様は、この街の興奮、冒険、アクションに囲まれています。美味しい食事、楽しみ、ショッピングのベイサイドマーケットプレイスは、道を隔ててすぐです。お子様はマイアミ子供博物館やジャングルアイランドへ連れて行ってはいかがでしょうか。クルーズに出発しなければならないのであれば、時間を節約できる数ブロック先のマイアミアートミュージアムやパフォーミング・アートセンターがお勧めです。 出張で滞在のお客様にとっても、これ以上の滞在先は他にありません。マイアミのダウンタウンにある当ホテルにお泊りなら、ワコビア、バカルディUSA、フェデックス、米国連邦裁判所など主要なビジネス機関がすぐ近くです。敷地内には75名と90名とそれぞれ収容するミーティングルームが2部屋あるため、次回は湾とダウンタウンの素晴らしい景色を眺めながらミーティングを開くことができるかもしれません。ビジネスセンターのおかげで、ホテルからも仕事をこなすことができます。 マイアミ港近くに位置する当ホテルでは、快適さと便利さを期待していただけます。屋外プールでは涼しく、一方でフィットネスセンターではひと汗かくことができます。ツアーデスクは、移動やショー、シティツアーのアレンジなどで、ご滞在がより楽しくなるようサポートいたします。Marina Bistro Cafe & Lounge(マリーナ・ビストロカフェ&ラウンジ)は、美味しいコンチネンタル料理を終日提供いたします。
 
全体
1 / 5
15
Don’t stay here!! Not IHG standards
投稿者 Ihgguy 場所 Nyc
This place was disgusting! I stay at many IHG brand hotels so much that I don’t read reviews too often because I trust the brand. This place was the worst hotel I have stayed in in decades. The beds were shot and need to be replaced. The toilet barely flushed. The sink leaked out all over the countertop when turned on and the bathroom smelled like raw sewage!!! The smell was so bad I didn’t even want to use the bathroom or shower. The floor carpet felt greasy and so did all the furniture. Every corner has dirt built up and the windows were so dirty I couldn’t even see out them. This place should not be allowed to show the IHG logo.
We only stayed for 1 night but if I had booked more then that I would have found a different location.
I will say the staff was friendly and nice. That’s the only thing they got right. Don’t stay here if you have IHG standards.
カスタマーのアバター
投稿者
対象2025年3月15日
Hello Valued Guest,

Thank you for staying at our Holiday Inn Port Of Miami-Downtown. We appreciate your loyalty as an IHG® One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn, and I'm sorry to learn about what happened. I have shared your comments with our hotel management, and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Enjoy all the excitement that the Big Apple offers when staying at the Holiday Inn New York City – Times Square. Nestled in the heart of the bustling Garment District, our Midtown Manhattan hotel is steps away from the city’s must-see attractions, including Hudson Yards, Madison Square Garden, The Javits Center, Times Square, Bryant Park, Herald Square and much more! For further exploring, our Hell’s Kitchen location offers easy access to public transportation. Dine at our on-site restaurant, Latitude 39, serving breakfast. The 42nd St. Port Authority Bus Terminal and New York Penn Station are located less than a half-mile from the hotel. If you’re looking to travel like the locals, try renting a Citi-bike and enjoy the amazing food, shopping and sightseeing in the city that never sleeps. After a day of exploring the lively city, relax and rewind in our renovated guest rooms. On top of sweeping NYC views, our inviting Midtown hotel offers a variety of thoughtful amenities and perks that appeal to all our guests – from children to business travelers! Some of our key features include: kids stay and eat for free, affordable room rates, in-room desk & coffee-maker, free high-speed Internet, an on-site Business Center and a 24-hour Fitness Center. We look forward to making our Times Square hotel your home away from home!
 
全体
2 / 5
25
Terrible front desk staff
投稿者 Lydia 場所 Boise, Idaho
During our recent stay at the Holiday Inn Times Square, every interaction with the front desk staff was terrible. When we checked in, I was greeted by a very grouchy desk agent. He spoke so softly that I could not understand anything he was saying. He could not answer any of my questions; he seemed annoyed by my presence and did not make me feel welcome at all.
During the second day of our stay, our room was never cleaned. I had to go to the front desk to request towels and coffee pods. Unfortunately, I was greeted by the same surly employee. The only words he spoke were "What room number?". He offered no apology, no solutions, just attitude. When I asked for coffee pods, he shoved a basket of k-cups in my face..... once again, no words at all. Also, the towels we requested never arrived, and I had to ask a housekeeping person in the hallway.
The room itself was tiny (which is expected in NYC) but we had requested two double beds and were given a king bed and was told that we did not have a choice.
The barn door in the bathroom with frosted glass is ridiculous in a small room. There is absolutely no privacy since the edge of the king bed is inches from the bathroom. With the frosted glass, when one of us had to use the bathroom during the night, it lit up the whole room.
The hallway smelled like marijuana every time we left the room, and two of the ice machines were out of ice.
It was a terrible experience, and we will not be back.
カスタマーのアバター
投稿者
対象2025年3月15日
Hello Lydia,

Thank you for staying at our Holiday Inn New York City - Times Square. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn, and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view. Stay at InterContinental Los Angeles Downtown and enjoy the rooftop pool, world-class fitness center, and acclaimed farm-to-fork California dining. With easy access to essential Downtown Los Angeles attractions, it's the perfect vantage point for a memorable visit. Welcome up.
 
全体
2 / 5
25
Comfortable bed and a good view
投稿者 Steven 場所 Los ángeles, ca
Just terrible front desk service and then never can get what I need. That’s the hotel. I’m not recommended very disappointed from it.
カスタマーのアバター
投稿者
対象2025年3月15日
Hello Steven,

Thank you for staying at our InterContinental Los Angeles Downtown. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best InterContinental, and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the top ranking Holiday Inn Express in the state of Kansas! Wichita's newest and most modern Holiday Inn Express is nestled in the rapidly developing south Wichita area. The hotel is centrally located just minutes away from Interstate 35 and the 135 and 235 interchanges. Business travelers will benefit from the proximity of our Holiday Inn Express to many nearby companies including, Spirit, Boeing, McConnell Air Force Base, Pepsi Cola, Cessna, Bombardier, Case New Holland and Flight safety. Our nonsmoking, no pet, Holiday Inn Express Wichita South offers easy access to attractions including the Kansas Aviation museum, Wyldwood Cellars, Kansas Star Casino, Intrust Bank arena and Tanganyika Wildlife Park. Hotel guests can enjoy a plethora of amenities including family friendly accommodations, indoor pool, sundry shop, flexible meeting space and 24-hour Business Center. Be sure to start each day with Express Start breakfast buffet. Guests can also experience our onsite Fitness Center fully equipped with state of the art designed with your health and wellness in mind. When it's time to get connected we know what you need, free wireless high-speed Internet, cable, sports and movie channels. When those late night cravings hit be sure to visit our sundry shop and grab a treat. At the newly built Holiday Inn Express Wichita South, you can expect more.
 
全体
2 / 5
25
Unwelcome check in
投稿者 Bigg 場所 WI
Upon entrance there was no one at the check in desk. The counter was pasted with at least six notes covering payments the hotel did not accept, pool use regulations and restrictions and various other unwelcoming subjects. I could hear a loud conversation coming from the office. Eventually, a person emerged from the office and started the check in process - no welcome, thanks for being a rewards member or gift bag. I went to the assigned room - neither card key opened the door. Back to the counter, full luggage rack in tow. No one at the counter - still loud conversation from the office. The same lady eventually emerged (annoyed that I had again disrupted her conversation) and re-swiped the cards - no sorry for the inconvenience. The entire experience was way below average for what I usually receive at IHG properties
カスタマーのアバター
投稿者
対象2025年3月15日
Hello Bigg,

Thank you for staying at our Holiday Inn Express Wichita South. We appreciate your loyalty as an IHG® One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express, and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to avid hotel Elkhart North in Elkhart, Indiana. Only a short drive from the University of Notre Dame, RV Hall of Fame Museum, and Hall of Heroes Superhero Museum, our hotel is conveniently located whether traveling for business or leisure. At avid hotels, we understand what’s important for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Find your everyday essentials at our 24hr market. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, offering a variety of options to fuel your day. Welcome to avid hotels. We focus on the essentials that make a difference. Enjoy your stay at avid hotel Elkhart North in Elkhart, Indiana.
 
全体
3 / 5
35
Adequate lodging
投稿者 RLBL4863 場所 Woodruff, SC
First time staying in an AVID hotel. Very minimalistic design.
Pros:
Very clean
Comfy bed
Easy access from highway
Cons:
Room thermostat was OFF when we entered.
No hot options at breakfast other than oatmeal.
Small room.
No creature comforts in rooms (microwave, coffee pot).
No clothes hanging closet/luggage storage space.
カスタマーのアバター
投稿者
対象2025年3月15日
Hello RLBL4863,

Thank you for staying at our avid hotels Elkhart North. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best avid, and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Stay at the Holiday Inn Express® Gunnison, CO Hotel When lodging in Gunnison or Crested Butte, you can experience true comfort at our hotel, situated off Hwy-50 and only minutes from a variety of nearby attractions. Whether business or pleasure brings you to Gunnison or Crested Butte, Colorado, our hotel has the amenities and services to fulfill your needs. If you're looking for hotels in Gunnison or Crested Butte, Colorado, or visiting Western State College, look no further than the Holiday Inn Express® hotel. We are the closest hotel to Western State College and only 30 miles from Crested Butte. Lodging in Gunnison places you near the Black Canyon of the Gunnison National Park, Blue Mesa Reservoir, Crested Butte Mountain Resort and Monarch Mountain. Business travelers enjoy a productive stay with the amenities at our hotel's Gunnison, Colorado location, including our spacious meeting rooms and state-of-the-art business center. Planning a Crested Butte ski vacation? Our Crested Butte and Monarch ski packages let you stay & ski for less with Crested Butte's best ski package value. Stay connected with our free high-speed Internet access. We feature a top-of-the-line fitness center as well as a heated, indoor pool and whirlpool. Join us every morning for our complimentary Express Start Breakfast Bar with our signature cinnamon rolls. Reserve your room today and enjoy a stay at our Holiday Inn Express® hotel.
 
全体
3 / 5
35
Clean place
投稿者 D dog 場所 St louis
The WiFi worked great and the bed was super comfy, convent location to everything in town. It was an overall good experience. I would’ve just liked a welcome gift upon check in, for example those amazing cookies
カスタマーのアバター
投稿者
対象2025年3月15日
Hello Valued Guest,

Thank you for staying at our Holiday Inn Express & Suites Gunnison. We appreciate your loyalty as an IHG® One Rewards Diamond Elite member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express, and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately, and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Full Service Holiday Inn El Paso Airport Hotel ! Our team is ready to welcome you into the warmth and light of West Texas Hospitality by delivering exceptional "Second to None" service. Conveniently located off I-10, minutes from the El Paso International Airport and Fort Bliss home of the 1st Armored Division. Our comfortably appointed guest rooms are spacious and come equipped with microwave, refrigerator and Keurig coffee makers. Complimentary High Speed Wi-Fi access throughout the hotel, 24-hr business and fitness center so you can maintain a good balance between your work and health. Cool down in our outdoor heated swimming pool while getting refueled at our Signature "Sun City Bar Grille". Complimentary shuttle service to and from the airport from the hours of 8am-5pm. El Paso is known as "The Sun City," boasting over 300 days of sunshine each year, filled with rich with culture, history, stunning natural desert fauna and wonders. El Paso is home to Global Companies such as Northrup Grumman, Cardinal Health, Yazaki, Johnson & Johnson, Amazon Fulfillment Center and Tony the Tiger Sunbowl. For those special, memorable moments; Quinceaneras, Bridal Showers, Board Meetings, Company Training, we have over 1140 Sq. Ft. in meeting space, our sales team is ready to cater, service and meet all your needs.
 
全体
1 / 5
15
Noisy and uncomfortable
投稿者 Laura 場所 El paso
Horrible noise control measures. Shower fixtures were broken, parts were scattered around the shower upon arrival. Room service never came by. The driveway was a disaster! Holes and uneven. Do not recommend whatsoever.
カスタマーのアバター
投稿者
対象2025年3月15日
Hi Laura,
Thank you for staying at the Holiday Inn El Paso Airport. We appreciate having you as one of our IHG One Rewards Gold Elite members.
We create value for our customers and make it easy for them to accomplish either work or play. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so they know about your experience and do a workaround. I also sent you a private message to extend our sincere apology.
Your sentiments are our source for knowing the things we need to improve.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Let our hotel in Temecula California be your preferred destination! The Holiday Inn Express Temecula is a fantastic destination for anyone visiting the area. Located just off the 15 freeway, it's less than 6 miles from the beautiful Temecula Wine Country, where you can enjoy nearly 50 wineries nestled in the hills with friends, food, and of course, wine. If you're looking for more to do, head down to historic Old Town Temecula, where you'll find unique shops, restaurants, and entertainment. At the hotel, you'll enjoy free Wi-Fi, parking, and a hot breakfast. The fitness room is open 24 hours, and there's an outdoor pool and Jacuzzi where you can unwind after a long day. Each room is equipped with a microwave, mini fridge, Keurig coffee maker, TV, hair dryer, iron, and ironing board.
 
全体
1 / 5
15
Room 218 the shower and bed was disgusting
投稿者 Angela c
I was very disappointed in this hotel very nice area, but the housekeeping really needs to pick up their cleanliness when we arrive to the hotel I had to put my disabled mother into the shower, which we were so tired. I did not even get to look and see how clean as it was. It was molded around the tub also when I went to check the bed, there were urine on the mattress and blood on the mattress pad. I immediately called down with the front desk, clerk. She run some stuff up to me to change it out, but I was very disappointed and how the bed look the wires were coming out of the bed. I also contacted the manager to let her know, and she did not have no remorse on what I was telling her. She just act kept asking me. Is there anything else I need? I don’t understand that I am a housekeeping supervisor and there is no way I would have spoken to someone or sold them a disgusting room that looks like that blood and urine on the mattress is very unacceptable. I am happy that I checked before my disabled mother lay down for the night only thing I was trying to tell her, which is the manager of the property that she needs to look more into what is going on in the rooms. I also sent pictures to her as well.
カスタマーのアバター
投稿者
対象2025年3月15日
Hi Angela c,
Thank you for staying at the Holiday Inn Express Temecula. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so they know about your experience and do a workaround. I also sent you a private message to extend our sincere apology.
Your sentiments are our source for knowing the things we need to improve.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
全体
1 / 5
15
Disgusted
投稿者 Amarillo 806 場所 Texas
So the girl at the front desk her name was Nova, she was the best part of the hotel. Very polite and extremely helpful. As for the hotel itself whoever the general manager is in charge of keeping up the hotel should be fired. The AC did not work and was leaking from the towels that was stuffed in the ceiling tiles. There was mildew in the walls and in the carpet. The patio doors are screwed shut due to falling pieces of concrete coming from the balcony floors above. Their breakfast was very very displeasing. Sausage and bacon were burnt and the coffee was cold!! You can look at the hotel and tell that they don’t fix their maintenance issues, all they are doing is band aiding them.
This hotel should not be in buisness. It’s a well known franchise and should be better taken care of. I nor anyone I know or associate with will ever be stayin there again.
カスタマーのアバター
投稿者
対象2025年3月15日
Hi Amarillo 806,
Thank you for staying at the Holiday Inn Corpus Christi Downtown Marina. We appreciate having you as one of our IHG One Rewards members.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so they know about your experience and do a workaround. I also sent you a private message to extend our sincere apology.
Your sentiments are our source for knowing the things we need to improve.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。