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  • レビューコメント数
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  • 最初のレビューコメント
    2017年2月14日
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    2025年3月17日
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Welcome to Holiday Inn Express & Suites Miami Airport East! where modern luxury meets Miami flair! With our "Formula Blue" standard, experience boutique-style accommodation in the heart of the city. Conveniently located near major attractions, universities, and the airport, our smoke-free rooms offer 42" LED HDTVs, microwaves, and refrigerators. Start your day with our Express Start™ Breakfast Bar, then enjoy free Wi-Fi, local calls, and access to our 24-hour Business Center, Fitness Center, outdoor pool, and hot tub. With 1620 sq ft of meeting space, we have everything you need for a comfortable and productive stay.
 
全体
3 / 5
35
Close to Miami Airport
投稿者 CottageC 場所 New Brunswick Canada
The noise level outside is absolutely terrible! You can't relax as you can't even have a conversation as you can't hear yourself! The airport is literally across the street!
カスタマーのアバター
投稿者
対象2025年3月17日
Hello CottageC,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
A welcoming Braintree hotel with free Wi-Fi near Stansted Airport and Chelmsford City Racecourse. A 15 minute drive from Stansted Airport and just over an hour by train from central London, the Holiday Inn Express® Braintree Hotel offers a quiet, comfortable place to rest and recharge on the edge of the English countryside. Keen shoppers will delight in designer brands at Freeport Braintree Mall, and outdoor enthusiasts can hike through Great Notley Country Park. Guests with business in Braintree or nearby Colchester have a handy base to operations with two fully equipped meeting rooms – though you might prefer to talk shop at the nearby Braintree Golf Club. Less than 10 minutes from the wedding venues of Fennes, Gosfield Hall and Leez Priory, this pet-friendly Braintree hotel is also popular with families visiting Essex on holiday. At this hotel, you can enjoy free Wi-Fi throughout the hotel, free parking on-site, and an included Express Start Breakfast buffet. Our cosy, smart guest rooms come with black-out blinds for a peaceful night's rest, while family rooms include a sofa bed for the kids. In the evening, head to the Sage Restaurant for a delicious home-style meal. Chelmsford City Racecourse is two miles away, and when the last horse has passed the post, the Lounge Bar makes a lively spot for drinks.
 
全体
1 / 5
15
Staff are great - room is awful.
投稿者 C7765 場所 UK
Can not fault the welcome, or the staff generally and breakfast was ok.
The room is shocking, bathroom was really tatty, as in really run down rather than unclean. The room was tired, threadbare. I had been driving all day and did not have the energy for an argument. But can only assume that the hotel would only use this room when all other options are full.
カスタマーのアバター
投稿者
対象2025年3月17日
Hi C7765,
Thank you for staying at the Holiday Inn Express Braintree and leaving feedback. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2013.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Located in the heart of the White Mountains This hotel's cozy accommodations are set in the gorgeous White Mountains of New Hampshire, minutes from all that Mount Washington Valley has to offer. The Holiday Inn Express and Suites is across the street from Settler's Green Outlet Village, two miles to Downtown North Conway where you can experience unique shops, restaurants and visit the Conway Scenic Railroad. Storyland and Mt. Washington are only a short drive with beautiful scenery along the way! If you’re looking for outdoor adventure, the Saco River, Echo Lake State Park and the National Forest are only minutes away. Business guests seeking hotels in North Conway, New Hampshire appreciate convenient access to Memorial Hospital and businesses like Hunting Dearborn Int'l. Free hotel-wide, Wi-Fi access is provided, as is a 24-hour business center, so patrons have the resources they need on site. No matter what your itinerary, the free, hot Express Start Breakfast Bar ensures that you're ready to tackle the day. The glass-domed, heated pool and hot tub offers a relaxing escape. Let us make your stay a memorable one. Book today!
 
全体
2 / 5
25
Cleanliness
投稿者 Dave 場所 VT
Because the shower was not properly cleaned, I found hair in it & once I started to shower, I found the tub, shower walls, & handicap hand bar slippery & very slick (as if they sprayed it & didn't rinse it). I slipped & fell upside down out of the shower while it was running onto the hard tile floor & was in pain all night.
カスタマーのアバター
投稿者
対象2025年3月17日
Hi Dave,
Thanks for staying at the Holiday Inn Express & Suites North Conway. We value your business and work hard to deliver an exceptional guest experience. I'm sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management, and I am confident that measures will be taken to address the areas you have noted.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn Express and Suites Red Bluff Our hotel is the newest modern hotel in the Mount Shasta region. Our beautiful 100% nonsmoking hotel is conveniently located off I-5 and within minutes of natural attractions, downtown, popular points of interest as well as a variety of shops and restaurants. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring fresh pancakes and many morning favorites, indoor pool, whirlpool, business center, fitness area, wired and wireless high-speed internet access. Located in beautiful Northern California and nestled at the base of the Sierra Nevada Mountains , we are centrally located between Redding, Sacramento, Chico, Lassen Volcanic National Park, Lake Tahoe, Reno, Redwood National Park and the Shasta National Forest . Our location places give you a short distance from popular area casinos such as Win-River and Rolling Hills Casino . Outdoor enthusiast will appreciate the Sacramento River as well as the abundance of recreational activities that are available, such as skiing, hiking, boating, salmon fishing, camping and biking. We are confident that your stay in Red Bluff will be a pleasant experience, so “Stay Smart®!”
 
全体
2 / 5
25
UNDER CONSTRUCTION
投稿者 Gary 場所 Washington
Hotel is under construction and pool and hot tub were not available. This information was not listed on the IHG website when I booked the hotel. I would have booked elsewhere had this information been provided.
カスタマーのアバター
投稿者
対象2025年3月17日
Hi Gary,
Thanks for staying at the Holiday Inn Express & Suites Red Bluff-South Redding Area. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2002. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
East Lansing Hotel's Located on MSU's Campus The Candlewood Suites® East Lansing hotel is located on the beautiful campus of Michigan State University and is attached to the James B. Henry Center for Executive Development and the prestigious University Club of MSU . If business brings you to Lansing, MI, our hotel's outstanding amenities are sure to meet all your needs. Each suite features spacious kitchenettes, Internet access and an executive desk. With state-of-the-art conference facilities, the Henry Center is the perfect choice for your Lansing meeting. For this hotel's guests, there's no shortage of things to do in Lansing, MI. The hotel's convenient location on the campus of MSU makes it easy to explore the university's many attractions. Watch the Spartans compete in NCAA-Division I athletics, or catch a performance at the Wharton Center for the Performing Arts, attend an event at MSU's Pavilion, Breslin Student Event Center or Munn Ice Arena. Lansing is also home to Michigan's State Capitol building, the Lansing Lugnuts and the R.E. Olds Transportation Museum. A Quality Excellence Award winner for two consecutive years, the Candlewood Suites® East Lansing hotel offers some of the best service and amenities in Lansing. This pet friendly hotel's perks include a Fitness Center, free guest laundry facilities and the Candlewood Cupboard, our 24-hour convenience store. Make your reservations today!
 
全体
3 / 5
35
Staff
投稿者 IHG reward member 場所 Lansing Candlewood
Good afternoon
Upon arrival had to wait 6 minutes for someone to check me in, no one was at the desk and dialed the phone as prompted at the desk and waited
Initially the man said, sorry for your wait , no problem
Then he seemed to be disappointed and said you are using a reward night? I said yes, then you are getting the large room!.
Maybe you Don't welcome members of IHG, as I am used to welcome and thank you for being a member, vs being asked facts that he already knows.
カスタマーのアバター
投稿者
対象2025年3月17日
Hi IHG reward member,
Thank you for staying at the Candlewood Suites East Lansing and leaving us feedback. We appreciate you as an IHG One Rewards Platinum Elite member. We work hard to deliver an exceptional guest experience. I am sorry about the level of customer service you received during your stay. I have shared your comments with the hotel management to address this with the team.
Again, thanks for staying with us. We welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
A Premier business Hotel in Aerocity Experience a blend of comfort and convenience at Holiday Inn New Delhi International Airport, a premier business hotel in Aerocity. Located just minutes from IGI Airport, our hotel offers easy access to all terminals, making it ideal for business travelers. Situated in Aerocity, our hotel is a 2 minute walk from the Aerocity metro station, providing quick access to key locations and convention centers such as Yashobhoomi, Bharat Mandapam, Connaught Place, GMR Worldmark, DLF Cybercity, and Udyog Vihar. Our 265 guest rooms and suites are designed with modern fixtures to ensure a peaceful stay. Our travel desk can help you visit the premier attractions in and around Delhi such as Qutub Minar, Red Fort, Lotus Temple, the Taj Mahal in Agra, and the historical palaces and forts of Jaipur. The hotel’s proximity to premium shopping hubs like DLF Promenade and Ambience Mall makes it a preferred choice for discerning business & leisure travelers. Embark on a diverse culinary journey at our onsite restaurants: Viva All Day Dining: Multi cuisine delights, L'Osteria Bella: Embassy endorsed, HT Foodie award winning Italian restaurant and Hangar Lounge and Bar: Modern bar with an aviation theme. Enhance your stay with our range of facilities: 24 Hour In Room Dining, Lea Spa and Salon, Fitness Center, Outdoor Pool. Hotel features 8,000 sq. ft. of flexible meeting and banquet space, accommodating up to 400 guests.
 
全体
3 / 5
35
Under construction Pool, Crowded checkin and Basic rooms
投稿者 Sakthi 場所 Singapore
The hotel doesnt live up to its 5 star rating. The rooms are dated and the sink was not even draining properly. The checkin and checkout experience is extremely slow and the counters and lobby are always crowded.
They havent been able to issue a tax invoice even through I asked for it specifically to be sent to my email.
カスタマーのアバター
投稿者
対象2025年3月17日
Hi Sakthi,
Thanks for staying at the Holiday Inn New Delhi International Airport. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2012. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to Nashville! At our Holiday Inn Express Nashville West you will find comfort and convenience since we are centrally located to all you want to see and do in Nashville. Our newly renovated 103 room hotel has plush bedding, microwave, mini fridge, coffee make, iron, ironing board and free WIFI throughout the entire hotel. Express Start breakfast is included in your stay. Outdoor seasonal pool, onsite parking, gym and self laundry facility. We are committed to your health and well being with our IHG clean promise. Along with easy access to Interstate 40, 65 and 24 we are located just a few miles away to Vanderbilt University, TSU, Vanderbilt Medical Center, Baptist and Saint Thomas hospitals. Only 5 miles to Downtown Nashville, Fifth and Broadway, Country Music Hall of Fame, The Ryman, and so much more. There is shopping all over Nashville, plus some of the best eateries you will find any where. Don't forget to visit the Nashville Zoo at Grassmere, Titans football Nissan Stadium or First Horizon Park and see the Nashville Sounds play baseball. Last but not least the newest addition to Nashville visit GEODIS park for soccer. Other place to visit while in Nashville is The Grand Ole Opry, the General Jackson, The Parthenon at Centennial Park, Bell Meade Historic site and Winery. We are not Pet Friendly and do not offer a shuttle service.
 
全体
3 / 5
35
un-American Hotel
投稿者 Wannabe Cool 場所 Florida
Management (or the owners) deliberately removed Fox News from the guest’s programming options. As a lifelong free speech supporter and former Democratic Congressional staff member, I am sickened by the hotel’s failure to support traditional American values. Attempts to control the dissemination of newsworthy information is foolhardy at best. Shame on you!
カスタマーのアバター
投稿者
対象2025年3月17日
Hi Wannabe Cool,
Thanks for staying at the Holiday Inn Express Nashville West I40/Whitebridge Road. We appreciate you as an IHG One Rewards Platinum Elite member and your loyalty to our brands since 2004. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
ラスベガスホテルの素晴らしい景色が人気 洗練された都会さで特徴づけられる Staybridge Suites® Las Vegasホテルは、ラスベガス・ストリップからわずか約805メートル(0.5マイル)と便利な立地にあります。流れるようなホテルデザインは、豊かなで心地よい木と石のアクセントをフィーチャーし、国際的なスタイルとやさしい雰囲気を醸し出しています。各スイートに備わる湾曲したライムストーンでできたバルコニー(屋外座席付き)からラスベガスの息を呑むような眺めを満喫してください。 ネリス空軍基地やラスベガスコンベンションセンター近くにあるラスベガスやネバダのホテルをお探しの出張のお客様は、他をあたる必要はありません。ラスベガス滞在中は、スイートの無料高速ワイヤレスインターネット接続で、常にネット接続が可能です。マッカラン国際空港から出発する場合、当ホテルが運行する無料シャトルをご利用ください。 この地区でもっともワクワクする見どころのいくつかは、スイートのリビングルームに備え付けられた、床から天井まで広がる窓から眺めることができます。または、約805メートル(0.5マイル)先にあるマンダレイベイのシャークリーフで、サメを観察してはいかがでしょうか。ホテルの無料シャトルはまた、MGMグランドカジノまでストレスゼロの移動をご提供します。 無料のブレックファストバーから、ジャグジー2つとカバナが付いた静かに過ごせる屋外プールまで、ネバダ州ラスベガスの当施設なら、至れり尽くせりです。リラックスが必要なら、屋外ガス炉そばで開催するサンドオーナー・パーティでお飲み物を楽しむか、敷地内のフィットネスセンターでストレスを発散してはいかがでしょうか。当ホテルでのご滞在が、忘れられない経験へと変わります。
 
全体
3 / 5
35
Over charge
投稿者 Genof91 場所 Las Vegas
Property is beautiful and worth the price. I only stayed for 2 nights but got charged for a 3rd night. Spoke with the gm at property and she wasn’t understanding or even trying to understand what happened. Loved the property but it’s unfortunate that they fraudulently charge for nights that never stayed nor was even in the state. Please refund my balance or I’ll simply call my bank and get the money back.
カスタマーのアバター
投稿者
対象2025年3月17日
Hi Genof91,
Thanks for your review and for staying at Staybridge Suites Las Vegas - Stadium District. We appreciate you as an IHG® One Rewards member and value your business. We work hard to deliver an exceptional guest experience. I am sorry for what happened. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thank you for staying with us. We value your input and would love to make it up to you.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。