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- レビューコメント数73623
- 役立ち度投票数341
- 最初のレビューコメント2017年2月14日
- 最後のレビューコメント2025年3月26日
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The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view. Stay at InterContinental Los Angeles Downtown and enjoy the rooftop pool, world-class fitness center, and acclaimed farm-to-fork California dining. With easy access to essential Downtown Los Angeles attractions, it's the perfect vantage point for a memorable visit. Welcome up.
全体
1 ／ 5
Had a very bad experience however overall great hotel
投稿者 Yohava
場所 New York, NY
I love this hotel. Really bad experience this time. Bad checkin at front desk. Room electric system was not working properly and no laundry bag (room ready for next guest?). Good follow up to address my frustration.
投稿者Corporate
対象2025年3月22日
Hi Yohava,
Thank you for frequently staying with us at InterContinental Los Angeles Downtown and for sharing your experience during your business trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
Guests Love Twentynine Palms Newest and Nicest Hotel Welcome to the Holiday Inn Express Twentynine Palms/Joshua Tree hotel which is situated along Highway 62 and provides easy access to area attractions. The hotel is located three miles from the Oasis Visitor Center and seven miles from Joshua Tree National Park . The hotel's proximity to the US Marine Corps Air Ground Combat Center (MCAGCC) or 29 Palms Marine Base makes it an ideal choice for those on official or unofficial duty. Business travelers find themselves well accommodated as the hotel's guests. While in 29 Palms, CA, enjoy free high-speed, wired and wireless Internet access and a 24-hour Business Center. You can host meetings in the conference room, which can accommodate up to 45 guests. There is much to see and do in 29Palms . The hotel is seven miles from Joshua Tree National Park where you can hike, mountain bike, climb and more. Be sure to view the colorful murals that paint a picture of the region's history and gave the city its nickname "Oasis of Murals." Escape to sunny Twenty Nine Palms and gamble at the new Tortoise Rock Casino . While the hotel's guests are in 29 Palms, CA, they can take advantage of a sparkling heated, outdoor pool, on-site Fitness Center and free, hot Express Start Breakfast Bar each day. The friendly staff at this AAA Three Diamond, FEMA-approved property looks forward to welcoming you.
全体1 ／ 5
Needs an overhaul
投稿者 CJA01
場所 Minnesota
Worst stay I’ve had in a HIE in years. On a busy 4 lane highway. Food quality very poor. Noisy refrigerator that ran all night.
投稿者Corporate
対象2025年3月22日
Hi CJA01,
Thank you for staying with us at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree and for sharing your experience. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
Stay Well at our Sarasota Wellness Hotel Whether you're in town for a family vacation at the beach, a business meeting, or a soccer tournament at Premier Sports Campus, EVEN Hotel Sarasota-Lakewood Ranch is just a short drive away from Siesta Key, downtown Sarasota and the Sarasota Bradenton International Airport (SQR). Our hotel is also located near Lakewood Ranch, a buzzing community with great shopping and dining options, the Lakewood Ranch Medical Center and other sites of interest. Shop at The Mall at University Town Center. Explore life under the sea at Mote Marine Laboratory and Aquarium, or venture out to Bradenton. After a fun day, maintain your fitness routine with complimentary in-room fitness equipment, or at our best-in-class fitness studio. Plus, enjoy free Wi-Fi, and free parking. No matter how you decide to spend your time, enjoy your stay at our Sarasota wellness hotel.
全体1 ／ 5
completely disappointed
投稿者 none
場所 Florida
As I explained in the beginning of this survey, this room was sub-standard and poorly maintained. Management should never have made this room available for any guests. The staff appeared to be poorly trained and were not responsive to any of my concerns.
投稿者Corporate
対象2025年3月22日
Hi to our Valued Guest,
Thank you for staying with us at EVEN Hotel Sarasota-Lakewood Ranch and for sharing your experience during your business trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Woburn MA Hotel, Just North of Boston
Welcome to the Holiday Inn Express Boston North-Woburn! Located just off Interstate 95, near the Interstate 93 interchange in Woburn, Massachusetts, our hotel is easily accessible to all that the Boston area has to offer. Or, avoid Boston traffic and jump on the “T” at Anderson Station, only a mile away
Business travelers will love the convenient location of our north Boston hotel. Our hotel is just 1 mile from businesses in Cumming Park, 2 miles from Raytheon and 5 miles to Hanscom Air Force Base and Lahey Clinic Medical Center. Both business and leisure guests enjoy the close proximity near Boston Logan Airport. Take a break and enjoy the local history in towns of nearby Salem, Lexington and Concord . Our hotel offers free ride services to Anderson Station and Woburn's Cumming Park, and discount tickets to multiple sightseeing tours
Take advantage of our free Express Start breakfast buffet , and free IHG Connect WiFi. Guests can also experience our brand new spa/indoor whirlpool and 24-hour fitness center, fully equipped with state-of-the-art equipment designed with your health and wellness in mind. Each spacious guest room comes equipped with a mini-refrigerator and Keurig
全体2 ／ 5
Not very accommodating
投稿者 Lyle
場所 CT
Almost every TV had something wrong with it.
The gymnasium was in rough shape.
The only Microwave smelled like burnt food.
Very dungy!
The staff was excellent!
The only part of that hotel i liked was the staff
投稿者Corporate
対象2025年3月22日
Hi Lyle,
Thank you for staying and sharing your experience at our Holiday Inn Express Boston North-Woburn during your business trip. We appreciate you for being one of our IHG One Rewards Gold Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
Designed with all the comforts of a home away from home, our brand new Staybridge Suites in Flowood has spacious studio suites with full kitchens to help you relax while visiting the Flowood – NW Jackson area. We are conveniently located near JAN Airport and downtown Jackson. We are just minutes from River Oaks Hospital, Baptist Medical Center, Georgia Pacific, and Ergon . Local colleges including Jackson State University and Belhaven University are a quick drive from our hotel. Corporate guests will enjoy our in-room workspaces, free high-speed Internet, and 24-hour Business Center. Unwind by our outdoor firepits located on our guest patio which is complete with barbecue grills available for guest use. Workout in our Fitness Center, use our 24-hour complimentary guest laundry and enjoy our heated indoor swimming pool. Start your day with our free hot breakfast buffet and enjoy a complimentary beverage and snack at our Evening Social Monday - Wednesday. Flowood offers activities for the whole family. Experience the Mississippi Agriculture and Forestry Museum, the Mississippi State Fair, or the Dixie National Rodeo . For outdoor adventures like hiking, bicycling, and swimming, the Barnett Reservoir is a short distance away. Call us today to book your next stay and Welcome to Flowood.
全体2 ／ 5
no toilet paper
投稿者 samed 7
場所 TEXAS
We found our room had one quarter of a roll of toilet paper for four of us and the employee at the desk told me she could not unlock the upstairs maids' room where more was stored. Can you imagine! a six-story motel with no extra roll of toilet paper. She did not offer to get some from an empty room. We stay here because of the separate bedroom/ TV room. May have to look harder for a similar setup somewhere else. Sam
投稿者Corporate
対象2025年3月22日
Hi samed 7,
Thank you for staying and sharing your experience at our Staybridge Suites Flowood – Northwest Jackson. We appreciate you for being one of our IHG One Rewards Silver Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Step into an unforgettable stay at one of the most convenient hotels in Schaumburg, IL. Located near top area attractions such as Woodfield Mall, Schaumburg Convention Center, and Legoland, Holiday Inn Express & Suites Chicago Schaumburg offers an ideal base for your adventures near Chicago.
Wake up to the enticing aroma of freshly brewed coffee and enjoy our complimentary full breakfast buffet. Spend your day discovering local attractions or attending events, knowing you have a cozy retreat waiting for you.
Enjoy our top-notch amenities, including a spacious gym to keep active and an outdoor pool for a refreshing dip. Our hotel also features a meeting hall, perfect for hosting business events or social gatherings.
全体2 ／ 5
Charged for honesty
投稿者 JR0119
場所 Abilene, TX
Very unhappy with the handling of the situation with needing to change sheets. My son soiled his pajamas and it leaked through slightly. When requesting new sheets to change them out, the staff said that it was bodily fluids and proceeded to charge me $250 for "damages."
No inspection was done of the sheets or mattress cover. Very unfortunate time to be honest.
No inspection was done of the sheets or mattress cover. Very unfortunate time to be honest.
投稿者Corporate
対象2025年3月22日
Hi JR0119,
Thank you for staying with us at Holiday Inn Express & Suites Chicago Schaumburg and for sharing your experience. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to address this appropriately. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Newly updated all suites hotel at exit 5 on I-210. 5.2 miles from Lake Charles Regional Airport (LCH), Staybridge Suites Lake Charles offers the perfect blend of comfort and convenience for both short-term and extended stays.
Experience the comfort of our spacious, apartment-like suites, each thoughtfully designed with a fully equipped kitchen featuring a full-size fridge, microwave, stove top, and dishwasher. Additional amenities include a pull-out sofa, complimentary Wi-Fi, and 49-inch flat-screen HDTVs. Join us for our Social evenings every Monday through Wednesday, or indulge in our complimentary hot breakfast buffet each morning.
For leisure and relaxation, our seasonal outdoor pool with a grilling area and fireplace is perfect for our extended stay guests. Stay active with our half basketball court or utilize our 24-hour Fitness Center.
Planning a meeting or event? Our private 860 sq ft meeting space is versatile and can be tailored to meet your specific needs, making it ideal for trainings, executive meetings, or family gatherings.
Located in the heart of Lake Charles, our hotel offers close proximity to popular attractions such as Bayou Rum Distillery, Creole Nature Trail, Crying Eagle Brewery, Prien Lake Park, Rikenjak Brewery, and The Children’s Museum.
Experience the comfort, convenience, and exceptional service at Staybridge Suites Lake Charles – your home away from home in Lake Charles. Book your stay with us today!
全体2 ／ 5
Poor Staffing Situation
投稿者 Unhappy Camper
場所 Louisiana
Arrived for our stay at 4:30pm. Check in time is 3:00pm. All of my rooms were not ready until 5pm. We made it work. Went to use their small meeting room which was not being used at 9pm and the AGM was rude about it and told us the GM would fire him if we used it and didn’t pay the $250 charge. We only needed it for 20 minutes, no trash or set up was needed. Rather we just used the hotel lobby space and it worked fine but the hotel had every excuse in the book when they didn’t meet their own standards but wouldn’t bend an inch when you needed some grace/help. Probably won’t go back to this hotel on future trips to Lake Charles.
投稿者Corporate
対象2025年3月22日
Hi to our Valued Guest,
Thank you for staying with us at Staybridge Suites Lake Charles and for sharing your experience during your sports event. We appreciate you for being one of our IHG One Rewards Gold Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to address this appropriately. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
BEST AMONG VICKSBURG, MS HOTELS ON THE MISSISSIPPI RIVER The Vicksburg National Military park is only a few blocks away. The U.S. Army Corps of Engineers Vicksburg District is across the street. Located just off I-20, the Holiday Inn Express Vicksburg hotel welcomes guests with a cozy fireplace, friendly service, and modern guest rooms and suites. We're close to locally owned and operated eateries allowing guests to easily make dinner plans. Corporate travelers appreciate easy access to a business center with copy, fax, print service and a computer, along with free Wi-Fi access throughout the hotel. We also have a meeting room for up to 50 people. Lodging with us in Vicksburg is made easy with an array of amenities like a refreshing, outdoor pool and a fitness center. Stop in and enjoy the free Express Start breakfast bar with cheese omelets, bacon, sausage, pancakes and Cinnabon Cinnamon Rolls. Hinds Community College is only 2 miles from the hotel and Alcorn State University is only 40 miles from the hotel. Other nearby businesses includes International Paper, Merit Health River Region, ERDC, the Port of Vicksburg, and Grand Gulf Nuclear Plant. Our hotel boasts quick access to local attractions, such as the four casinos, antebellum homes, and the Old Courthouse Museum. Enjoy Catfish Row, Vicksburg Riverfront Murals, Museums, & Historic Downtown Vicksburg. We look forward to your visit.
全体3 ／ 5
Shower Head SUCKS
投稿者 StaysTooooOften
場所 Gods Country, Indiana
Clean or replace the shower head… the one I had sucked.
投稿者Corporate
対象2025年3月22日
Hi to our Valued Guest,
Thank you for staying and choosing our Holiday Inn Express & Suites Vicksburg during your business trip. We appreciate you being a Diamond Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
新たな外観、新しい雰囲気、そして新しいホテル体験をマイアミエアポートホテルで
マイアミにいらした理由が太陽の中での休暇であれ取引をまとめるためであれ、改装したての Holiday Inn® Miami International Airport ホテルは、理想的なロケーションを提供します。当ホテルは州道112号線から降りてすぐ、マイアミ空港から約1.6キロメートル（1マイル）であるため、フロリダ州マイアミを移動するのに短い時間で済みます。
エアバス、エアロサービスアカデミー、パンナム・インターナショナルトレーニングアカデミー、アメリカ南方軍などに隣接していることがメリットになるご出張のお客様には、当エアポートホテルのロケーションは適切な選択肢となることでしょう。無料高速ワイヤレスインターネット接続や24時間利用可能なビジネスセンター、約236平方メートル（2,540平方フィート）のミーティング施設など、ビジネス性が高い設備で生産性を保てます。
無料シャトル付きのマイアミエアポートホテルをお探しなら、当ホテルはマイアミ港への定期サービスを提供しています。伝説的なフロリダのビーチ、マイアミのダウンタウン、アール・デコ地区など多くの見どころが、当ホテルから簡単にアクセスすることができます。マイアミご家族連れは、マイアミの水族館「Seaquarium」に訪れて、一生の思い出を作ってはいかがでしょうか. マイアミ・ヒートやマイアミ・ドルフィンズの試合の熱狂もお見逃しなく。
熱帯風に造園された屋外プールで日光浴をして、のんびりした午後を過ごすこともできます。会議や観光で1日を過ごした後は、当ホテルのルーフトップレストランがお勧めです。フロリダ州マイアミに来る理由が何であれ、当エアポートホテルのプロ意識の高いスタッフとサービスにより、次回のマイアミ滞在でもあなたは当ホテルに引き寄せられることでしょう。
全体3 ／ 5
Poor beds and pillows very dirty carpet in the room
投稿者 Mike
場所 Minnesota
No coffee in lobby Carpets in the room very dirty Beds worn out
pillows bad Broken lamp in room Battery low in thermostat
pillows bad Broken lamp in room Battery low in thermostat
投稿者Corporate
対象2025年3月22日
Hi Mike,
Thank you for staying and choosing our Holiday Inn Miami-International Airport for your vacation. We appreciate you being a Silver Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
On behalf of Holiday Inn Express and Suites Latta SC, we extend you a very warm welcome and are honored that you have chosen to stay with us. For your convenience, the Holiday Inn Express and Suites Latta SC offer several on-site amenities, such as free wireless internet access, large fitness center and complimentary self- serve breakfast and an Outdoor pool (Seasonal). Our hotel is conveniently located right of exit 181A off Interstate 95, We are 3 miles from the famous Shuler's Barbecue restaurant. Our staff is available to assist you 24 hours a day with directions, suggestions and any other needs you may have.
全体3 ／ 5
Broken fixtures, good beds, great breakfast
投稿者 Rova
場所 Virginia
We traveled on a Thursday night in March. There were very few cars in the lot, however we were given a room with broken fixtures. The toilet paper holder did not stay upright, causing paper to slide off. There were three exposed screws sticking out in the shower. The desk staff was not friendly and I work in the hospitality industry, so I recognize the importance of this. When paying the price we did, one expects a little better quality.
投稿者Corporate
対象2025年3月22日
Hi Rova,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Latta. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。