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    2017年2月14日
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    2025年3月29日
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St. Louis Holiday Inn Express® hotel is near the Barnes Jewish Hospital. Enjoy your stay at Holiday Inn Express® St. Louis Central West End. Whether traveling for business or a visit to experience the community, this highly recommended, midtown, St. Louis hotel provides premium guest amenities, excellent service, and convenient access to dining and local attractions. We are confident you will enjoy staying at our smoke-free, historic hotel as it is less than a mile away from the nationally known St. Louis Forest Park. Surrounded by a historic and among 10 best places to live. The neighborhood includes the renowned Barnes Jewish Hospital and Washington University Medical Center. After a short trip, situated nearly just 11 miles from the St. Louis Lambert Airport, relax inside the comforts of our newly renovated hotel rooms, and visit local attractions including St. Louis Zoo, St. Louis Science Center, World Chess Hall of Fame and the St. Louis Gateway Arch monument. Hotel accommodations are well suited to most business travelers as we are located near AT&T, Ab-InBev, St. Louis University, Washington University & the Cortex business district. Grab & Go Breakfast is on us to start your day and stay on track with our 24-hour Fitness Center. Experience a memorable stay in this historic Central West End landmark. Make your reservations today at the Holiday Inn Express® Central West End.
 
全体
3 / 5
35
Friendly and professional staff, property itself was lacking.
投稿者 Cliffy 場所 Southern Illinois
We had a great experience with the staff, very professional and friendly. Room was very clean, bed was comfortable, and the shower was AMAZING! However, the property is under remodel construction, breakfast was very subpar, we were disappointed the room didn't have a microwave, and what's up with only giving two washcloths per room??? Probably won't choose this property again, doesn't meet the normal standards for a Holiday Inn Express.
カスタマーのアバター
投稿者
対象2025年3月26日
Hi Cliffy,
We appreciate your stay at the Holiday Inn Express Saint Louis - Central West End. Thank you for being an IHG One Rewards Silver Elite member.
Holiday Inn Express is a great place to rest and recharge between travels, and I'm sorry about what happened. I shared your feedback with the hotel management, and I have faith in their resolve to provide superior service.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,

Frenzel A.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Hi. We’re EVEN® Hotels. As you’re about to see, we’re not like other hotels. We’re energetic, revitalizing, and we focus on helping you stay balances and on track. We’re designed to help our guests maintain a healthy lifestyle while traveling. Enable wellness in travel, on your terms. EVEN Hotel Suzhou Grand Canal ® is located in Suzhou High-tech Zone, covered by Metro Line 3.&Line 5 to Taihu Lake in Xiangshan,Yangcheng Lake and Suzhou Industry Zone etc . It is only 15 minutes' drive from Suzhou Railway Station. It is connected to Xihuan Elevated Road in the east and Youxin Elevated Road in the south. Geographically, the hotel is adjacent to the Hanshan Temple, Lingering Garden, Canglang Pavilion, Suzhou Garden and other Internet celebrity check-in places such as Huqiu Mountain Scenic Area. The hotel has 207 rooms and 5 meeting rooms. All hotel in-house guests can participate in hotel health courses for free, bringing a new experience of business travel and vacation and leisure for travelers who advocate health. With more than 100 years’ history, InterContinental Hotels Group (IHG) manages franchises, leases, or owns more than 5,600 hotels and 840,000 guest rooms in more than 100 countries, with approximately 1,800 more hotels in its development pipeline. EVEN® Hotels, a new brand from the IHG family with has just made its debut in Greater China, offer a fresh perspective on travel, helping guests to maintain a youthful, boundless energy while they travel.
 
全体
4 / 5
45
Great
投稿者 Little P 場所 Taiwan
It’s good Cost and Price ratio. The breakfast is good.
カスタマーのアバター
投稿者
対象2025年3月26日
Dear Guest,
Thank you for your trust and review of our hotel! As a lifestyle brand under the InterContinental Hotels Group, our hotel is dedicated to holistic well-being and balance, combining fitness and fashion to cater specifically to business travelers who pursue a healthy and quality life.
A nutritious and balanced diet is an indispensable part of wellness. Our restaurant uses natural ingredients to prepare wholesome and delicious meals for travelers. We carefully select fresh, locally sourced produce and apply unique culinary concepts and cooking techniques to ensure every dish is both flavorful and nourishing.
The Vitality Water Station in the lobby offers healthy, natural, and locally inspired beverages, available 24/7 to replenish your energy. Here, you can unwind from the hustle and bustle of work, relieving stress and embracing a sense of ease and freedom.
We look forward to welcoming you back again!
Chief Health Officer Helen Mao
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Stay Smart at Our Downtown San Antonio Hotel The Holiday Inn Express San Antonio–Downtown Market Area is centrally located in Downtown San Antonio. We treat you to modern amenities and refreshing all-suite accommodations with easy access to the Riverwalk and the Market Sq. As one of the top San Antonio hotels near the Alamo and the famous River Walk , fun-filled vacations are our specialty. Make a day of it exploring the scenic sights of downtown, or visit popular San Antonio attractions such as the San Antonio Zoo, Six Flags Fiesta Texas, and UNESCO World Heritage San Antonio Missions Sites. Sports fans browsing hotels near the Alamodome and AT&T Center will love us too. Find big fun in San Antonio and big comfort at our San Antonio River Walk hotel. Our spacious suites exude the convenience of home. Take advantage of free Wi-Fi, spacious work desk, Keurig Coffee machine, and a 42" flat screen TV. After a restful night, our free and fresh Express Start® Breakfast Bar kick-starts your morning. Done for the day? Unwind with a relaxing dip in our outdoor pool. Business travelers appreciate our prime location close to Tesoro, Xerox, Washington Mutual, IBC, Toyota, SBC and more. Be sure to utilize the 24-hour business center for any last minute needs. Don't miss our San Antonio hotel deals for an always affordable stay. Experience "suite" satisfaction – Holiday Inn Express San Antonio – Downtown Market .
 
全体
1 / 5
15
Cleanliness
投稿者 Marco 場所 IA
Our room was unclean. The bathroom was nasty with stains on the ceiling. The entire room needs painted and the window shades had holes. The toilet seat was so loose we were afraid to use it. We called the front desk and we were told that they would send someone to look at it. When we returned from lunch, the seat had not been tightened. We asked the front desk for a screwdriver and advised we would tighten it ourselves. They advised they did not have any tool to tighten. I fixed it with my pocket knife. It is a shame that the people working at the desk have more time to sit on a chair behind their desk on their cell phone than they do taking care of paying customers. My brother stayed in a room across the hall and had the same problem. He also fixed his own seat.
We will not be staying at Holiday Inn again. It's sad more time was spent fixing hallways and exterior things that people see upon entering hotel rather than the actual rooms people stay in.
カスタマーのアバター
投稿者
対象2025年3月26日
Hi Marco,
 
Thank you for your continued loyalty to IHG One Rewards and for choosing to stay at Holiday Inn Express & Suites San Antonio-Downtown Market Area.
 
We are dedicated to providing a positive hotel experience, and I’m sorry to hear the concern. I have shared your feedback with our hotel management and sent you a private message to discuss your experience further.
 
We look forward to making your next stay a great one.
 
Best regards,
 
Allen Q.
Case Manager
IHG Hotels & Resorts Service
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With easy access to Boston, Providence, and Worcester, Holiday Inn Express Boston-Milford is the perfect choice for travelers. Located off I-495, our hotel is near attractions like Xfinity Center, Wrentham Premium Outlets, the New England Sports Center, Patriots Place and Gillette Stadium, home to the New England Patriots. For a taste of city life, hop on the MBTA train at the Franklin- Foxboro line for a short ride to downtown Boston, where you can explore, the New England Aquarium, Faneuil Hall, and Fenway Park. Business travelers appreciate our proximity to major companies such as Milford Regional Medical Center, Milton Cat, Waters Corporation, Perkin Elmer, Dell EMC, and Hutchinson, all within five miles of the hotel. Enjoy top-notch amenities during your stay, including a well-equipped Fitness Center and an indoor pool. Our spacious rooms feature free Wi-Fi and complimentary breakfast to start your day right.
 
全体
1 / 5
15
Not a pleasant experience
投稿者 KG77 場所 NY
Too much money for such old and outdated setup. I
The hotel is being renovated which is great, but the rate should reflect how it may cause inconvenience to the guests
カスタマーのアバター
投稿者
対象2025年3月26日
Hi KG77,
I appreciate your recent stay and for sharing your feedback at the Holiday Inn Express Boston-Milford. Thank you for being a valued member of IHG One Rewards since 2023.
I understand that you wanted a top-notch stay with us. I'm sorry for what happened. I forwarded your concern to our hotel management to prevent similar issues from reoccurring. I have sent you a private message to help you with your concerns.
Your continuous loyalty to IHG Hotels and Resorts is appreciated. We can’t wait to host you again.
Best regards,
Aly M.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Located in the second largest city in New Mexico, the Staybridge Suites® Las Cruces hotel offers all the comforts of home, as well as a convenient location. A top choice for Las Cruces, NM lodging, this hotel provides easy access to top area attractions and businesses, as well as a comfortable, well-equipped suite to call home. The hotel's property in Las Cruces, NM is convenient to many business destinations, including Mountainview Regional and Memorial Medical Centers, White Sands Missile Range and Holloman Air Force Base. Nearby Sonoma Ranch Golf Course is great for outdoor events, however if you prefer an indoor location, the hotel has 1,171 square feet of event space. One of the only all suite hotels in Las Cruces, NM, this hotel is also a wonderful choice for leisure travelers. New Mexico State University is only a 10-minute drive on I-25. Outdoor enthusiasts and history buffs enjoy exploring the surrounding countryside and visiting nearby Old Mesilla. Guests searching for Las Cruces, NM lodging have plenty of great reasons to choose this hotel. An on-site Internet cafe offers a comfortable place to relax and meet friends, and a theater room is available for movies or other events. Enjoy free perks like high-speed, wireless Internet access and guest laundry facilities, and the free breakfast bar is the perfect way to start the day. Begin planning your Las Cruces trip today!
 
全体
1 / 5
15
fitness center
投稿者 smitty 場所 illinois
The temperature in the fitness center was 76 degrees with no way to change it and the night clerk had no key to the box. Neither of the 2 drinking fountains worked nor did either of the 2 TVs. Checking in the clerk had me spin a "bonus" wheel and said I had won 1000 pts. Looking at my account shows 0 pts for that stay. ????? I also asked for a quiet room and was assured it would be, we heard trucks from the interstate all night.
I also have been getting text messages from IHG in the middle of the night---please stop!!
I'm beginning to be fairly disappointed with IHG.

Thank You. Robert Smith
カスタマーのアバター
投稿者
対象2025年3月26日
Hi Smitty,
We appreciate your Silver Elite membership with IHG One Rewards, and thank you for choosing to stay at our Staybridge Suites Las Cruces.
We offer a simple and engaging place to rest. I am sorry to learn about what happened during your stay. I have shared your comments with our local management, and I'm certain that the necessary actions will be taken to ensure a better service. I also sent you a private message discussing this further.
We are looking forward to your next visit.

Safe travels,
Jayford Q,
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Guests can expect convenient amenities at this hotel, including a Free Guest Laundry Facility, Arcade Game Room, Meeting Room, Cupboard Market and a 24 hour Fitness Center. The Outdoor Gazebo Grill area is the perfect place to gather with Friends and Family, and the Indoor Pool is the perfect place to cool off after a long day. Experience Historic Cape Girardeau from Hotel's Full Kitchen Suites The newly renovated hotel's location is just off I-55 in Southeastern Missouri, convenient to St. Francis, Mercy and Landmark Hospitals. Convenient to the Regional Airport and Historic Downtown District. Business travelers appreciate such amenities as free high-speed, wireless Internet access and a 24 hour Business Center with printing capabilities. Cape Girardeau location is also exciting for leisure travelers. Nearby Southeast Missouri State University provides year-round opportunities for sporting events and cultural activities. Nature lovers enjoy the area's beautiful Golf Courses, Mississippi riverfront, vistas and numerous parks, including the Trail of Tears State Park. The Cape Girardeau SPORTSPLEX and Shawnee Park Sports Complex is also near this hotel's Cape Girardeau location.
 
全体
1 / 5
15
Horrible Experience
投稿者 TB82 場所 Mid Missouri
Room had a foul odor. Discovered there was a couple inches of nasty, standing water on the bottom of the dishwasher
Heating/cooling unit was noisy, finally turned it off
Toilet handle had to be held down to flush
Got in shower to find out the shower gel was completely empty
Less than stellar check in experience
Mattress on one of the beds needs replaced
No tissues
カスタマーのアバター
投稿者
対象2025年3月26日
Hi TB82,
Thank you for staying at our Candlewood Suites Cape Girardeau. We appreciate you for being one of our IHG One Rewards members.
Our hotel aims to be a great place to relax and be comfortable. I am sorry to learn about what happened during your visit. I alerted our hotel management team about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
全体
1 / 5
15
Horrible Experience
投稿者 Sandman65 場所 GA
The room, while tiny, was fine. The bed was comfortable, but I slept horrible due to the pain caused by having no elevators running multiple times.
I am disabled. Normally, I don't ask for any accommodations because I try to live my life like I am not disabled. So, being on a high floor has never been an issue with me. However, when you are on the 10th floor and all 3 elevators are out multiple times during the weekend, that's a whole different story. I have spine damage to where walking up a lot of stairs causes me intense pain, which can last for a very long time. Within the 3 nights that we stayed here, I had to walk up those 10 flights of stairs several times. This caused me to be unable to go out at night and I was never able to experience New Orleans in the evening, which was one of the main reasons that I wanted to go in the first place. Luckily, I wasn't one of the unlucky ones that had to carry their luggage up 10 flights.
When I complained and asked when the elevators were going to be fixed, I was told that it was being worked on and that it was out of their hands. However, on my departure, an employee let me know that they felt horrible because no one had been working on them all weekend and I was being lied to.
This is the worst experience that I have ever had at a hotel and I will never go back. It makes me reconsider using IHG as my hotel chain of choice.
カスタマーのアバター
投稿者
対象2025年3月26日
Hi Sandman65,
We're truly sorry to hear about the difficulties you experienced during your stay due to the elevator issue. We understand how this situation could have significantly impacted your comfort and mobility, especially considering your health condition. We take your feedback seriously and will address the communication issues you've mentioned. We deeply regret that your experience did not meet your expectations and we appreciate your feedback as it helps us improve our services.
- The Staff at Hotel Indigo New Orleans - French Quarter
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter you will be “part of that number”. Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
 
全体
5 / 5
55
Great Service Upon Arrival
投稿者 Trice 場所 Jackson, MS
Overall experience was great. I just wished all the elevators worked so we wouldn’t have to just wait on one elevator
カスタマーのアバター
投稿者
対象2025年3月26日
Hi Trice,
We're thrilled to hear you had a great overall experience. Your feedback regarding the elevators is noted and we appreciate your patience. We're always looking for ways to improve and your input is valuable to us. Thank you!
- The Staff at Hotel Indigo New Orleans - French Quarter
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
プエルト バジャルタ空港、マリーナやホリデイ ・ イン Express® プエルト バジャルタ ホテルの中心部に近いモダンなホテルは、ビジネスやレジャー旅行、最高の体験のお客様を提供しています。道路上に、国際空港のプエルト バジャルタ、インターナショナル コンベンション センターと市内中心部から 10 分近くしております。都市の工業地帯に一番近いホテルは、観光で有名な病院 Amerimed 医療センターの隣にあります。「マレコン」で、プエルト バジャルタの有名なプロムナードを散策都市を発見し、石畳の通りを探検 ' 古いバジャルタ」。ロス ムエルトスのビーチで日光浴を楽しむツアーや «ラスベガス カレタス» Yelapa 範囲、またはマリエータ諸島を訪問します。広いリビング ルーム、広々 としたロビーには、ガラスの壁歓迎をあなたの一日の活動からお戻りにし、フロント スタッフはあなたを支援する準備ができている常に。テラスでリラックスしたり、市街のパノラマの景色を楽しみながら美しいスイミング プールとジャグジーでリラックスする時間がかかります。ホスト イベントを近代的な設備と広々 とした会議室、会議室の活用や、顧客と会います。快適な客室に滞在し、私たちの無料の朝食ビュッフェ式朝食バーで一日をスタートします。以下の特性は美しい客室ラウンジ、インターネット、ビュッフェ式朝食、駐車場スペースなど補完的なサービスとモダンで快適なホテルで空港から 5 分に滞在を表示します。
 
全体
1 / 5
15
Queja
投稿者 ARA11
El único hotel de la cadena que me obligo a pagar toda la estadía desde el check in.
Al realizar una salida anticipada han tardado mas de 2 meses y no han respondido acerca de la devolución, el personal de recepción se mostro indiferente y poco amable en la estadía y durante este lapso de tiempo.
カスタマーのアバター
投稿者
対象2025年3月26日
Buen día ARA11,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Gold Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Express Puerto Vallarta ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
最高な立地のホテルへマイアミ港からアクセス Holiday Inn® Port of Miami - Downtownホテルは、マイアミのダウンタウン中心に位置し、ベイサイド・マーケットプレイスやアメリカン・エアラインズ・アリーナ、マイアミ港などの向かいにあります。ホテルは、マイアミ国際空港(MIA)まで、836号線東、州間高速道路I-95号線南またはI-395号線東出口のビスケーンブルバードを使ってわずか数分の場所にあります。 当ホテルのお客様は、この街の興奮、冒険、アクションに囲まれています。美味しい食事、楽しみ、ショッピングのベイサイドマーケットプレイスは、道を隔ててすぐです。お子様はマイアミ子供博物館やジャングルアイランドへ連れて行ってはいかがでしょうか。クルーズに出発しなければならないのであれば、時間を節約できる数ブロック先のマイアミアートミュージアムやパフォーミング・アートセンターがお勧めです。 出張で滞在のお客様にとっても、これ以上の滞在先は他にありません。マイアミのダウンタウンにある当ホテルにお泊りなら、ワコビア、バカルディUSA、フェデックス、米国連邦裁判所など主要なビジネス機関がすぐ近くです。敷地内には75名と90名とそれぞれ収容するミーティングルームが2部屋あるため、次回は湾とダウンタウンの素晴らしい景色を眺めながらミーティングを開くことができるかもしれません。ビジネスセンターのおかげで、ホテルからも仕事をこなすことができます。 マイアミ港近くに位置する当ホテルでは、快適さと便利さを期待していただけます。屋外プールでは涼しく、一方でフィットネスセンターではひと汗かくことができます。ツアーデスクは、移動やショー、シティツアーのアレンジなどで、ご滞在がより楽しくなるようサポートいたします。Marina Bistro Cafe & Lounge(マリーナ・ビストロカフェ&ラウンジ)は、美味しいコンチネンタル料理を終日提供いたします。
 
全体
1 / 5
15
Hotel muy viejo
投稿者 Enrique 場所 Tuxpan Veracruz
Las habitaciones del hotel está en pésimo estado.
Es un hotel viejo y carece de una remodelación o renovación.
Las áreas comunes y el elevador estaban muy sucias y asquerosas.
カスタマーのアバター
投稿者
対象2025年3月26日
Buen día Enrique,
Es un placer para nosotros recibir a uno de nuestros valiosos miembros de IHG One Rewards nivel Silver Elite. Apreciamos que mantenga las propiedades de IHG Hotels & Resorts como su opción preferida para sus necesidades de viaje, lo que nos demuestra su confianza y lealtad hacia nuestras marcas. Nuestro objetivo siempre ha sido brindarles a nuestros huéspedes el mejor servicio de hospitalidad y comprendemos que su estancia en nuestro Holiday Inn Port Of Miami-Downtown ha sido distinta.
Sus comentarios han sido compartidos con la gerencia del hotel para tener una retroalimentación adecuada; le agradecemos que nos lo haya informado y así evitar una situación similar en próximas estancias.
De igual forma, le hemos enviado un correo electrónico en caso de requerir añadir cualquier detalle o asistencia adicional.
Esperamos seguir siendo su opción predilecta en futuros viajes y darle el valor adecuado a su experiencia.
Atentamente,
Lilibeth M.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。