Tower B elevator was closed from ground floor due to restaurant expansion for Ramadan without any signs showing how to get to my room At the Ground floor elevator of tower B , gas tanks are stored their without any concern about safety
Floor G in tower B elevator was accessible from up to down while it’s closed with gas tanks giving very unpleasant feeling
I informed the reception staff with these comments while I am checking out and till now I received nothing from the hotel management to elaborate more and check for the reason behind the complaint which in return confirming my impression about them that they are giving ZERO value for the guests
投稿者Corporate
対象2025年3月31日
Hello Mohamed Tamer,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Platinum Elite member. Thanks for your loyalty since 2014 and for always staying with our Crowne Plaza.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express Harrisburg East - Hershey Area! Our centrally located hotel offers convenient access to Harrisburg, Hershey attractions, Lancaster, York and Gettysburg areas. We are minutes away from downtown Harrisburg, the Pennsylvania Farm Show Complex, Hollywood Casino, Giant Center and Hershey Park.
Visit City Island and enjoy a Harrisburg Senators baseball game, mini golf or take a ride on the Pride of the Susquehanna paddleboat.
Be sure to stay with us when attending local events like America’s Largest RV show. The All American Dairy Show, Keystone Livestock Show, the Pennsylvania National Horse Show at the PA Farm Show Complex or the annual Antique Automobile Club of America Eastern Fall National Show in Hershey. Carlisle Car Show. Big 33 and Chocolate World.
Completely renovated in 2018 the hotel offers smoke free rooms filled with the amenities you expect including complimentary WiFi, mini refrigerator, microwave, Keurig coffee maker, iron, ironing board, hair dryer and a 40 inch flat screen TV with premium channels. Enjoy our hot Express Start breakfast each morning featuring our signature Cinnamon Buns. In a hurry? Get a To Go bag with your fresh cup of coffee. Our business center offers computers with printing access. Take a swim in our outdoor seasonal pool and keep up with your fitness regimen in our updated fitness center. Staying a few days? Take advantage of our free guest laundry.
Not a good impression for my first stay at Holiday Inn. I will stick to accommodations next door. The hotel I usually stay at was sold out of Double beds and I did book months in advance. I arrived by 6:30pm but had already paid for the booking.
投稿者Corporate
対象2025年3月31日
Hi Frequent traveler,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Holiday Inn Express Harrisburg East - Hershey Area for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service
Discover the Secrets of Pendleton, Oregon Our hotel's nestled in the heart of the Real West, where adventure and history meet. Breathtaking mountain views and mysterious underground tunnels surround the Holiday Inn Express® Pendleton hotel. We're located just off I-84, so it's easy to get around from our hotel's location in Pendleton, Oregon. Business guests lodging with us always satisfy by our customer service, facilities and location. Need to get some work done? The Business Center is open 24 hours and offers printing, copying and faxing services for our hotel's guests. In Pendleton, Oregon you can visit Blue Mountain Community College, St Anthony's Hospital and the Pendleton Convention Center. If you're looking for something to do, you won't be disappointed in Pendleton, Oregon. Our hotel's guests are only two miles from Pendleton Round-Up, the area's premiere Rodeo arena. Downtown has the Children's Museum, the Woolen Mill and tours of the historic, fascinating underground city. Don't forget Wildhorse Casino just 15 minutes away! We're more than just a great location; our smoke-free, dog-friendly hotel also has award-winning service and facilities.
On the second floor. Complained twice after 4pm check in of kids running in room above. Nothing happened asked to move , no call back. Call again at 4am about noise upstairs and sorry but nothing changed. Terrible night sleep.
投稿者Corporate
対象2025年3月31日
Hello BTwashington,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
I’ve stayed here so many times, brought colleagues with me, ate in the restaurant drank in the bar, wrote favorable reviews. Not this one. Caught up in the LHR fire, they would not let me extend nights, I can understand that, but they would not even allow for a late checkout despite my status. They said I could try the connected Express who immediately took advantage of stranded people by quickly raising their rates to an excessive level!! Staff could care less about the situation. Another major chain just a bit of a further walk. They now have my business after all these years.
投稿者Corporate
対象2025年3月31日
Hello DZ64,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Gold Elite member. Thanks for your loyalty since 1993 and for always staying with our Crowne Plaza.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express & Suites Lincoln I-80.
Conveniently located in north Lincoln, NE, just blocks from I-80, and 27th street. Exit 403. Corporate travelers are close to major companies including Duncan Aviation, BNSF, State Farm, Tenneco, NelNet, Stanley Black and Decker, and Crete Carrier. Holiday Inn Express & Suites Lincoln is just minutes away from local area attractions such as the University of Nebraska- Lincoln, Lancaster Event Center, Abbott Sports Complex, the Historic Haymarket, Lincoln Zoo, Memorial Stadium, State Capitol, St. Elizabeth and Bryan LGH Hospitals, and Pinnacle Bank Arena, just to name a few. Begin your day with our complimentary hot Express Start® breakfast bar and relax in our indoor heated pool while enjoying our hotel amenities. You'll feel like royalty in our spacious Lobby, while making your way to your brand new rooms, complete with the luxurious Simply Smart bed. Perfectly equipped for either business or leisure travel, this hotel has amenities available such as complimentary hot Express Start breakfast, complimentary high-speed internet, fitness center, indoor pool, business center, and 24-hour market. Choose from guest rooms with one king or two-queen beds or a king and two-queen suite. All guest rooms and suites feature 42 inch HDTVs, fridge and microwave. Enjoy the best in Midwestern hospitality at the Holiday Inn Express & Suites Lincoln I-80, NE.
The only reason I didn’t give higher ratings is the beds are old, the elevator not working and the breakfast is not good. Plan to eat somewhere else.
投稿者Corporate
対象2025年3月31日
Hello Artic2001,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Diamond Elite member. Thanks for your loyalty since 1997 and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to Lake City's Only Full Service Hotel where guests are welcomed with a warm touch of Southern hospitality and all the comforts you expect from Holiday Inn® & Suites.
We are situated at the cross roads of I10 and I75 in Lake City, the Gateway to Florida.
Our amenities are designed to serve corporate travelers by offering a 24 hour Business Center, copy and print services, and complimentary high-speed, wireless Internet access throughout the hotel. We stand above the competition by offering meeting space that can accommodate up to 150 guests for banquets, presentations or receptions.
Leisure travelers love our hotel's location in Lake City, Florida, the Freshwater Capital of America, as it is close to area attractions such as Ichetucknee Springs and Suwannee River State Parks. Enjoy exciting activities and events at Spirit of the Suwannee Music Park, explore Stephen Foster Folk Culture Center State Park, discover history at Olustee Battlefield, or cheer for your favorite team at the University of Florida in Gainesville, home of the Florida Gators.
We offer a full made-to-order breakfast in The Atrium and in the evening, our restaurant features a full bar and dinner menu for dining in or taking out. You can work out in the 24 hour Fitness Center or splash around, year round, in our indoor heated pool. Make your reservation today at Holiday Inn & Suites® Lake City, Florida!
Nice staff, can't vouch for cleanliness of the room or the cleanliness of the furniture. We got a suite so that one could watch TV while the other one is asleep. The couch was so filthy, we didn't want to touch it.
投稿者Corporate
対象2025年3月31日
Hello Susan L.,
We appreciate your feedback. It’s great to hear from our valued guest. Thanks for your loyalty and for always staying with our Holiday Inn Hotel And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
このラグジュアリーホテルは、「噴水の街」と呼ばれるカンザスシティにおけるモダンなランドマークとなっております。ホテルからすぐのところでは、歴史的なショッピングセンターCountry Club Plazaにあるダイアナとケルビムの噴水が、お客様をお出迎えいたします。スペインのセビリア地方を模して設計された建物には、15以上のブロックの中に高級ブティックが立ち並びます。設備が整ったホテルには、美しく設計されたスイート、屋外プール、エレガントなOak Room Barなどがあり、週5回、夜に音楽の生演奏が行われるバーからは驚くほど美しいプラザの景色を眺めることができます。
While this hotel is in a nice area and looks okay in the outside, it needs a serious revamp on the inside to fit the price point. The room my husband and I stayed in was seriously worn down with stains on the ceiling, rust marks in the tub, and stains on the couch. It was also not cleaned. I did respond to a text that was either from the hotel or IHG asking about the room and my request for housekeeping to rectify one simple issue in my room was never completed.
投稿者Corporate
対象2025年3月31日
Hello Rebecca,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our InterContinental.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Where the mountains meet the desert.
Our Holiday Inn Express & Suites Globe hotel is conveniently located in the heart of Globe, AZ . This Arizona town offers breathtaking scenery and well-known attractions. Appreciate the beautiful desert landscape against the backdrop of the Pinal Mountains . With so much to see and do, our Globe, AZ, hotel is near something for everyone. If you are feeling lucky, join the action at Apache Gold Casino and experience the thrill of blackjack and slot machines. Play a round on Apache Stronghold Golf Course, an 18-hole course. Tour Besh-Ba-Gowah Archaeological Park and discover a Native American culture more than 700 years old. Or visit Tonto Nation Monument's well-preserved cliff dwellings which were occupied during the 13th-15th centuries. Fish Roosevelt Lake , or take to the water for a day of boating and water sports.
Count on value and warm hospitality at Globe’s newest hotel. Start each day with Express Start free hot breakfast. Plan your day’s activities with free high-speed Internet access in your room or in our 24-hour Business Center . After a day of sightseeing or meetings, relax in your clean and fresh room complete with our luxurious Simply Smart bed.
The room was good & comfortable. The pool was dirty & kept being told not to use due to some chemical being put in there. The jacuzzi was not in working order. No water in jacuzzi. Was not able to use the washing machine due to it having issues & use at own risk. The dryer was completely out of order. I was disappointed because of the amount I had to pay & was not able to use these amenities. Management needs to have these things in working order.
投稿者Corporate
対象2025年3月31日
Hello Cee Bee,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and for always staying with our Holiday Inn Express And Suites.
We always ensure a haven for our guests. I am sorry to hear about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J. eMedia Coordinator IHG Hotels and Resorts Service
Welcome to Holiday Inn Express & Suites Birmingham East Irondale
As a proud IHG Property, we offer an unbeatable stay in Irondale , Alabama .
We are situated on top of a hill surrounded by woods. Guests can enjoy the small, quiet, home town feeling of Irondale by staying at the 100% Smoke Free Holiday Inn Express & Suites . Enjoy the convenience of being within one mile of EWTN campus and less than five miles from corporate offices of Motion Industries , IMBL , Simple Fashions , and New Mercedes Benz Showroom .
Popular attractions like Barbers Motorsports , Talladega Racetrack , Civil Rights Museum , , Sloss Furnace , Birmingham Jefferson County Convention Center , Honda Of Alabama are nearby. We are conveniently located on I20 at exit 133 and convenient to I 459 & I 59 . Our hotel is only 5 miles away from Downtown Birmingham , UAB , Birmingham Airport , BJCC , Legion Field , and Birmingham Crossplex .
Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting as well as a microwave , mini-fridge and single cup Keurig Coffee maker in every room.
Every stay includes a Complementary Express Start Hot Breakfast , free High Speed Internet , Fitness Center , Outdoor Pool , and 24/7 snack market .
Terrible experience and won’t be coming back or recommending anyone else.
投稿者DarkSkinDark場所Mississippi
This weekend was a terrible experience at the holiday end express & suites, I definitely won’t be coming back or recommending anyone else.
投稿者Corporate
対象2025年4月1日
Hi Valued Guest,
Thank you for choosing to stay at the Holiday Inn Express Birmingham-Irondale East. We appreciate your business with IHG® Hotels & Resorts.
Our goal is to offer a great place to stay, and I'm sorry to hear about your experience. I shared your feedback with our hotel management to improve our services. Also, I sent you a private message to discuss this further. I hope you read it at your most convenient time.
We look forward to welcoming you again soon.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Will not recommend or stay at this location. Horrible location and staff. The staff wasn’t comforting at all. Room was dirty had to be moved.
投稿者Corporate
対象2025年4月1日
Hi Niecey,
We appreciate you for being one of our valued members of IHG® One Rewards and for always staying Holiday Inn Express in your travel plans.
Your feedback ensures we'll provide excellent service in the future. I'm sorry to hear about your recent stay. I will share your concern with our hotel management to help us improve your next stay. I sent you an email to talk about this further.