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    2017年2月14日
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    2025年4月4日
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ワシントンD.C.にある空港アクセス便利なビジネスホテル ロナルド・レーガン・ワシントン・ナショナル空港(DCA)から、 クラウンプラザ® ワシントン・ナショナル・エアポート ホテルへは無料シャトルが運行。理想的なビジネス拠点としてご利用いただけます。ワシントンD.C.の中心街まで10分、地域交通機関のメトロ・クリスタルシティ駅まで、徒歩5分です。周辺にはロッキード・マーチン、ボーイング、IBM、国防総省があります。 アーリントンのクリスタルシティ地区にあるため、イベントなどにも理想的なロケーションです。ホテルは300人収容の宴会場(3,000平方フィート)を含め7つの会議室を備えています。クラウンプラザ®の催事担当者がイベントの企画をお手伝いします。また、ビジネスセンターでは無料Wi-Fiがご利用いただけ、ケータリングの手配も可能です。 近隣には歴史的史跡や美術館、ショッピングセンターや娯楽施設などがあります。アーリントン国立墓地、アメリカ合衆国空軍記念碑、アメリカ合衆国空軍記念碑へ足を運んでみてはいかがでしょう。南に足を伸ばせば旧市街アレクサンドラがあり、ブティック、画廊、カフェなどが軒を連ね、ナイトライフも楽しめるキングストリートの散策がお楽しみいただけます。ポトマック川を渡ればワシントン記念塔、ホワイトハウス、有名な美術館があります。 当ホテルは24時間営業のフィットネスセンターなどのサービス施設を備え、館内にはスターバックスコーヒーが出店しています。Veranda Caféでは簡単な朝食と昼食を提供します。また、24時間営業の店舗Shoppeでは軽食や日用品などをお買い求めいただけます。ロビー階のパブPotomac Bar and Grilleではカクテルやビールをお楽しみいただけます。
 
全体
3 / 5
35
A mixed feeling from my stay at this hotel
投稿者 Sunrise14 場所 Roanoke, VA
The hotel location is good, hotel room is spacious, clean and comfortable. But the front desk staff was not able to help me to fix the problem to redeem my F/B voucher for a restaurant charge.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Sunrise14,
It's a pleasure assisting our Diamond Elite members of IHG® One Rewards. Thank you for earning 116,154 IHG® One Rewards points, which shows your loyalty to us since 1999.
Crowne Plaza, we believe there's beauty in balance that sets unscripted service. I am sorry to learn about what you encountered during your visit. As you are one of our highest elite members, I know our hotel will take appropriate action to address your concern as soon as possible.
We are excited about your next visit.
All the best,
Aly M.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Near Texas Medical Center and the iconic NRG Stadium, home of the NFL Texans, Holiday Inn Express & Suites Houston S - Medical Ctr Area offers the perfect blend of comfort and convenience. With our complimentary shuttle service to the Medical Center, exploring Houston is a breeze. Attend Texan games, concerts, and the Houston Livestock Show and Rodeo at NRG Stadium. Dive into culture at the nearby Museum District, enjoy a day at the Houston Zoo and Hermann Park, or embark on an adventure to NASA Johnson Space Center and the lively Kemah Boardwalk. Start your day with our delightful free breakfast buffet, energize in our state-of-the-art Fitness Center, and relax by our inviting outdoor pool. As the day winds down, retreat to our spacious guest rooms designed for ultimate comfort. With perks like free parking and complimentary Wi-Fi, we ensure your Houston stay is not only memorable but also effortlessly convenient.
 
全体
3 / 5
35
Hotel Great-Security not good!
投稿者 Jackie W 場所 Houston, Tx
Beds were very comfortable with spacious rooms. The security was not. I feared each day to see if I were a victim of a break in. It happened every night I was there. Including the last night with security present.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Jackie W,
We're glad to host one of our IHG One Rewards members. We appreciate you for choosing to stay at our Holiday Inn Express & Suites Houston South - Medical Center Area.
Holiday Inn Express offers everything guests need and provides more where it matters most. I'm sorry to learn about your experience. Thank you for sharing your feedback. I have shared your comments with our hotel management for reference to improve.
We look forward to welcoming you again soon.
All the best,
Aly M.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
A convenient Gatwick hotel which has recently undergone a £9 million refurbishment and extension project transforming nearly all areas of the hotel, including the reception, restaurant and event suites. The extension has also seen an increase of 40 new bedrooms, most of which are family rooms of 5, making this hotel one of the few in the area to offer this. Holiday Inn London Gatwick Worth is located in Crawley, perfect for the business and leisure traveller and has onsite car parking. Located 10 minutes from Gatwick Airport (LGW), our Park, Stay & Go packages lets you leave your car at the hotel and arrive at the airport feeling refreshed. Trains at nearby Three Bridges station reach London Victoria in 40 minutes. Brighton is only 35 minutes away by car, and the local shops in Crawley are within a short drive. Other local attractions include Wakehurst Place and Tulley’s Farm for a fun family day out. The local Manor Royal Business District is also close by and is home to over 500 companies including Thales, L3Harris and Elekta. At our hotel, you can enjoy free WiFi and our Reception desk is staffed 24-hours. Our modern and spacious bedrooms are complete with tea & coffee making facilities and individual temperature control. We offer rooms with sofa beds for families, with accessible rooms also available, while our suites offer a separate lounge area and super-king size beds.
 
全体
2 / 5
25
Great location near Gatwick
投稿者 Disney 場所 Uk
Hi this is a great little hotel near Gatwick ideal for travelling
Easy to find
Comfy rooms
You have to pay for car park 15.00
Also the food was ok but can be pricey and make sure you tell them allergy as they don't ask
But would recommend as great value 62 pounds you can't go wrong
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Disney,
Thank you for choosing to stay at our Holiday Inn London Gatwick - Worth, and we appreciate your business and time.
We strive to offer a seamless service, and I'm sorry to learn about what happened. I’ve shared your feedback with our local team to enhance guests' experience. We greatly appreciate your time and valuable insights
We are looking forward to your next visit.
Regards,
Jayford Q.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
voco® Lythe Hill Hotel & Spa is a historic country house hotel set in 22 acres of picturesque countryside. Whilst you’re here, relax and unwind at voco® Lythe Hill Hotel & Spa with one of our [ comfort zone ] treatments, or rejuvenate your senses in our leisure facilities. Where corporate meets country! Whether you're simply looking for a venue to host a business meeting or are wishing to impress your guests, we have everything you need and more, voco® Lythe Hill Hotel & Spa is always a great choice for your conference, meeting, team building and away days. The hotel is located just an hour from central London, 35 miles from Gatwick airport (LGW) and 10 minutes off the A3 motorway. Haslemere train station is 1.5 miles away, with frequent trains to London and Portsmouth.
 
全体
2 / 5
25
Disappointing
投稿者 Stace 場所 Voco Lythe
Unfortunately I won’t be coming back, dirty spa. Food wasn’t great and no alcohol license. Kinda ruined my birthday.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Stace,
On behalf of IHG Hotels and Resorts, we want to wish you a Happy Birthday! Thank you for your overnight stay at the voco Lythe Hill Hotel & Spa.
voco hotels aims to provide guests with a reliably different experience. I'm sorry to hear about your birthday celebration. I have alerted our hotel management team about to look into ways to improve the stay.
We look forward to having the opportunity to restore your confidence in our hotel.
All the best,
Aly M.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
At the Holiday Inn Express® and Suites Clearwater/Us 19 N, we are the ideal location for business and leisure travel to the Clearwater / Tampa / St. Pete area. Located at the intersection of US 19 and Gulf to Bay Blvd. , we are an easy drive to area attractions and Clearwater Beach. The hotel's location near Ruth Eckerd Hall, Eddie C. Moore Sports Complex, the Long Center and other Clearwater, FL attractions means you'll spend less time on the road and more time working hard or having fun. Complimentary Wi-Fi throughout the hotel and a 24-hour Business Center help you stay on top of assignments while meeting with clients, such as Costco, Bausch & Lomb, and Rooms To Go. Our convenient address, 15 minutes from the Saint Petersburg / Clearwater International Airport (PIE) and just west of Tampa, coupled with our 5,600 sq. ft. of elegant meeting space , makes us the perfect host for your corporate gatherings. We are within walking distance of BayCare Ballpark, home of the Clearwater Threshers , and local shopping at Clearwater Mall. Since we are centrally located in Clearwater, you can consider taking a day trip to Tarpon Springs, St. Petersburg, Dunedin, and more. This hotel offers perks to help you stick to your regular schedule, from enjoying a free, hot breakfast each morning to working out in a 24-hour Fitness Center and outdoor heated pool .
 
全体
3 / 5
35
Average stay
投稿者 Wendy 場所 New Hampshire
Breakfast was limited, coffee ran out. Only one of the outlets in the room would work to charge any devices. Curtain fell out of the track when opening and closing. Comfortable bed, and reasonably quiet
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Wendy,
Thank you for staying at our Holiday Inn Express & Suites Clearwater/US 19 North, and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards Silver Elite members.
We're committed to providing you with the best overall experience, and I'm sorry about what happened. I brought this to our local management's attention, and I'm certain that the necessary actions will be taken to ensure a better service.
We'll do our best to make your next stay better than the last!
Regards,
Jayford Q.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Enjoy a Carefree Stay at our Memorial Park Houston hotel. With an ideal location and comfortable amenities, our beautiful accommodations are the perfect choice for business and leisure travelers staying in Houston. Guests traveling to the area on business appreciate our hotel's convenient location. We are near many local businesses in the heart of Interstate 10 and the 610 Loop. The George R. Brown Convention Center and the Memorial Herman Medical Center are both less than five miles away. Additionally, we offer great business services like free high-speed Internet access and a free Business Center with fax. With plenty of nearby attractions, this hotel's location is ideal for guests visiting Houston for pleasure. In addition to our close proximity to Memorial Park, we are also near The Galleria Mall, Minute Maid Park, Reliant Stadium and the Houston Zoo. Our hotel is just six miles from shopping, entertainment and dining in downtown Houston. Our hotel's location is just one of the many reasons guests visiting Houston choose to stay here. We provide a number of great services and amenities like a Fitness Center, a heated indoor pool and whirlpool and a complimentary hot breakfast. Whatever the reason for your travels, we're sure to have exactly what you need for a carefree trip. Come experience Southern hospitality at its finest!
 
全体
2 / 5
25
Water marks all over ceiling, room smelled of mold.
投稿者 IHGPROS 場所 Houston TX
I woke up every morning for 3 days with a stuffy nose and coughing. When I left the hotel and was outside I felt better but when I came back I was overwhelmed with that moldy air again.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi IHGPROS,
Thank you for staying at our Holiday Inn Express & Suites Houston - Memorial Park Area for your travel needs. We are glad to host one of our IHG® One Rewards Platinum Elite members.
Our hotel is known to be clean and deliver comfort to our guests. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express Moss Point-Pascagoula offers a convenient location with spacious modern guest rooms. Guest can enjoy a relaxing stay at our property, ideally located off I-10 exit 69 in Moss Point, just a few miles from Downtown Pascagoula, MS and the coast’s beautiful beaches. Business travelers will enjoy staying at our Moss Point-Pascagoula accommodations situated near many area businesses. Some of these businesses include The Port of Pascagoula, Huntington Ingalls Ship Systems, Northrop Grumman, and the Chevron Pascagoula Refinery . Our hotel features a 24-hour business center and an intimate event space that is ideal for small corporate meetings. Coming in town for leisure travel? Well be sure to take a tour of the Gulf Coast Gator Ranch and enjoy the Pascagoula McCoy’s Swamp & River Tour. If gambling is your preference, try Harrah’s Casino, Golden Nugget and the Beau Rivage that are just a short 20 minute drive from the hotel. When guest stay with us, they can enjoy other hotel amenities such as, an Outdoor Pool, 24 Hour Fitness Center, Guest Coin Laundry Facility, Express Market and most important Complimentary Hot Breakfast each morning. Book your reservation today and make the smart choice for your lodging when staying in Moss Point-Pascagoula, MS.
 
全体
3 / 5
35
Great overall experience but...
投稿者 Red Jesse 場所 West point Ms
The room was very clean as well as the bathroom but, it was a broken chair in the room that was a hazard. The breakfast was ok. The only problem I had was that the power went out during the storm for about 3 hours but they accommodated me for that so that's a plus. Overall I would come back to this location because they did try to fix everything I pointed out and they were very friendly throughout the whole stay.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Red Jesse,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express Pascagoula-Moss Point.
We aim for an efficient stay by providing the services our guests need. I'm delighted that our local team was able to address your concerns. I've shared your feedback with them so that your experience can be their basis for continuous customer satisfaction.
We'd be delighted to welcome you back for your next visit.
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Embrace your sense of wanderlust in America's most iconic city at Hotel Indigo® St. Louis Downtown. Experience the culture and music heritage of St. Louis from our eclectic boutique hotel in downtown. Relax in 88 gorgeous rooms and suites with chic décor and city views. Our hotel is within five blocks of Busch Stadium – home of the Cardinals – theaters, museums, and minutes from top attractions like the St. Louis Zoo. Meet in 2,084 square feet of event space for everything from glamorous dinner parties to conferences.
 
全体
2 / 5
25
Needs Better Customers Service
投稿者 AmandaL 場所 Indianapolis IN
When I came in I was not greeted until I said something at the desk, It was 1:30pm and I ask if it was possible for an early check-in and the lady behind the counter immediately said "No, come back at 3" it was very rude and off putting. Didn't even look up my reservation. I went to park and came back and it was only the gentleman there that was beside the lady before. I sat down just to wait for a room. About 2:30, he asked me what my name was and that he can get me checked in. I was never asked for my ID or if the Credit Card on file was the one I was using. I also never signed anything like I'm use to for every hotel I ha e been to or worked at. I was just handed keys and told how to get to the 3rd floor. I was never recognized as a IHG Member. Then when I looked at my account the day after my booking I noticed much more then what my bill said I was being charged was charged on my card. When I called and asked about it I was told of a 75$ incendentals fee. I was never made aware of this charge and it effected my budget for my trip. I am very disappointed in the customer service as Front Dest Agent for another IHG Hotel I just expected better.
カスタマーのアバター
投稿者
対象2025年4月2日
Public acknowledgement:
Hi AmandaL,
We appreciate you taking the time to leave an honest review.
We work hard and strive to make each of our guests' stays memorable. I'm sorry to hear about your experience. I shared your feedback with our hotel management. I'm confident that the necessary steps will be taken to improve the heart and soul of our brand, which is engaging service.
Again, thank you for being one of our IHG® One Rewards members and choosing to stay at the Hotel Indigo Saint Louis - Downtown.
We look forward to hosting you again.
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
You’ll feel welcome at Holiday Inn Oklahoma City North Quail Springs, located just off the Kilpatrick Turnpike. From here you can easily visit the Paycom Center sports and concert arena, Oklahoma City Zoo, Oklahoma City National Memorial & Museum, as well as INTEGRIS Cancer Institute and Oklahoma Heart Hospital. Start your day with breakfast at our full-service restaurant where kids eat free. Fuel up for your visit to the town of Quail Springs, which boasts a Top Golf, Quail Springs shopping mall, and Chisholm Creek shopping center. In addition to our on-site full-service restaurant offering dinner and drinks, you’ll be within walking distance from Pub W, Twin Peaks sports bar, and Mahogany Prime Steakhouse. Whether you're in town for business, pleasure, or just passing through, you’ll enjoy a seamless stay by taking advantage of our modern amenities like Keurig coffee makers, complimentary Wi-Fi, mini-fridges, indoor swimming pool, 24-hour gym, and a variety of meeting and event spaces.
 
全体
2 / 5
25
Badly in need of a rehab
投稿者 Fred27 場所 Kansas City
This hotel is in desperate need of a rehab. The rooms are dark, dingy, and I would think twice before sitting on the furniture. If the condition of this hotel meets current Holiday Inn standards then I am done staying at Holiday Inns. That being said, all the employees I encountered were very nice and helpful.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Fred27,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Oklahoma City North-Quail Springs.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about what happened. Your feedback truly matters, so I shared it with our hotel management. I'm confident that necessary action will be taken to upscale the hotel standard.
We look forward to welcoming you back soon.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express Kenner New Orleans Airport LA, in the suburbs of vibrant New Orleans, features a 24-hour, complimentary airport shuttle. The hotel is conveniently located just 2 miles from the airport and minutes from Esplanade Mall, Pontchartrain Center and the Treasure Chest Casino. The Holiday Inn Express Kenner New Orleans Airport is also just a short distance from the French Quarter, Mercedes Benz Superdome, Smoothie King Arena, and the Aquarium of the Americas. Our newly renovated guest rooms include a well-lit work desk and new flat screen televisions. We will get you started each day with our workout facility and complimentary hot breakfast. Business travel just got easier with our free Wi-Fi, local telephone calls, and fax service. Book your stay at the Holiday Inn Express Kenner New Orleans Airport today!
 
全体
2 / 5
25
Disappointed frequent business traveler.
投稿者 RAYEARLROB 場所 Houston, TX
This was the second worst stay in the past 5 years of all IHG properties visited. However this is the only property where I felt the customer is simply a dollar sign.
カスタマーのアバター
投稿者
対象2025年4月2日
Hi Rayearlrob,
We appreciate you taking the time to leave an honest review.
We aim for an efficient stay by providing the services our guests need, and I'm sorry to hear about your experience. I shared your feedback with our hotel management. I'm confident that appropriate action will be taken to improve guest satisfaction.
Again, thank you for choosing to stay at the Holiday Inn Express Kenner-New Orleans Airport and for being one of our IHG® One Rewards Platinum Elite members.
We'd be delighted to welcome you back for your next visit.
Best regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。