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  • レビューコメント数
    74629
  • 役立ち度投票数
    345
  • 最初のレビューコメント
    2017年2月14日
  • 最後のレビューコメント
    2025年4月4日
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Our Walterboro SC Hotel Guests “Stay Smart” Conveniently situated in the heart of the Lowcountry, and newly renovated, this Walterboro, South Carolina hotel is the perfect place to stopover. You'll love exploring downtown's shopping, dining and historic sites and the blackwater rivers and cypress forests surrounding the Holiday Inn Express® Hotel & Suites Walterboro I - 95 . Our hotel's corporate guests appreciate our location near some of the area's notable businesses, including the Colleton Medical Center, VA Hospital, Canady's Steam Plant, Dayco Products and Carolina Textile Recycling. Additionally, the free high-speed internet access in every room and a 24-hour business center complement our business-conducive location off I - 95. When our hotel's guests stay in Walterboro, SC, they're an easy drive from Charleston, Savannah and Hilton Head, but there's plenty to do around town, too. Browse the best folk and fine art in the state at the Artisan's Center; take a self-guided historic tour, making sure to stop at the Bedon-Lucas House, the Tuskegee Airmen Monument, and tour the Great Swamp Sanctuary. Join us for a complimentary, hot breakfast every morning. You can get rid of stress in the fitness center after a day of travel or meetings. For an unbeatable location and Lowcountry charm, choose the Holiday Inn Express® Hotel & Suites Walterboro. We look forward to welcoming you with Southern hospitality!
 
全体
3 / 5
35
Good enough but not preferred
投稿者 Mpatrick29 場所 Orlando FL
Hotel was good enough for a quick cheap stop but there are plenty of other hotels along the highway that are better kept. Room itself was larger, bathroom did not have counter space, toiletry bag had to be placed on top of the toilet tank, mildew on grout in the shower. The woman working the night time desk was rude and unresponsive to our phone call and ignored us when we were waiting at the desk while texting on her cell phone.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi Mpatrick29,
Thank you for staying at our Holiday Inn Express & Suites Walterboro Interstate-95 and sharing your experience. We appreciate your loyalty as our IHG One Rewards member since 2024.
We aim to provide an efficient stay in a place that feels fresh and is focused only on the features and services you need. I'm sorry for the issues that affected your experience during your stay. I documented and shared your comments with our hotel management team. I'm confident they will take the necessary steps to address them accordingly.
We hope you will join us again so we can provide a better stay.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Hotel near San Antonio Medical Center Located off Interstate 10 and in the heart of San Antonio, Texas, our hotel's convenient access to the airport and numerous attractions and corporations makes it the premier place to stay while visiting this cultural gateway to the Southwest. Because our San Antonio hotel's near the Alamo and Six Flags, guests are encouraged to spend a few days enjoying the thrills of both attractions. In addition, the entire family can enjoy a trip to the River Walk, just a few miles from our hotel. Browse the shops and restaurants that line this pedestrian area while you enjoy a scenic stroll along the river. Our corporate travelers appreciate our San Antonio, Texas hotel's 24-hour Business Center that boasts such amenities as fax, copy, e-mail and print services. We are located just a few minutes from the South Texas Medical Center, Verizon, Toyota, Bank of America, Wachovia and the airport. Also, be sure to reserve our spacious meeting room, with accommodations for up to 25 guests. When compared to other San Antonio hotels near the Alamo and River Walk, our amenities surely stand out. We offer a relaxing outdoor pool in addition to our well-equipped Fitness Center to help you burn off those extra calories. And don't forget our free, Express Start breakfast bar with our signature cinnamon rolls and 100% Arabica bean coffee, which provides the perfect start to your day .
 
全体
2 / 5
25
Poorly Maintained
投稿者 Frequent Business Travel 場所 Dallas, TX
Hotel was dirty and lacked maintenance. Hallways and elevator were obviously dirty with sticky floors that remained uncleaned the three days we were there. Busted tiles in room and no housekeeping staff came in the entire stay. Will not stay at this property again.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi Frequent Business Travel,
Thank you for staying at our Holiday Inn Express & Suites San Antonio North West-Medical Area and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2017.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally.
We hope to welcome you back!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Indianapolis Hotel's Guests Prefer Excellence You'll love this hotel's accommodations in Castleton , Indiana, just a short drive from downtown Indianapolis and conveniently situated off of I-69 and I-465. We have everything you need for one night or an extended stay. Escape the busy city center and relax at the Candlewood Suites® Hotel Indianapolis. If you are doing business around the hotel's location near Indianapolis, our amenities ensure that you are prepared for that big meeting. The Business Center is open 24 hours and includes two guest computers and free printing and fax services. You'll also enjoy a quick commute to area businesses within minutes of the hotel's location in Castleton. Indiana is home to many attractions, from the stunning and scenic acres of Fort Harrison State Park to the amazing critters of the Indiana Zoo . There's something for everyone in the family! With convenient access to I-465, you'll find the best of Indianapolis is at your fingertips. Our hotel's address near Indianapolis businesses and leisure activities is ideal no matter your travel plans. Stay relaxed at the indoor pool and hot tub , or make use of the gazebo grills . You can keep up your exercise routine in the 24-hour Fitness Center, and you can stay connected to work and friends via the hotel-wide free Wi-Fi access. We hope you "Consider Us Home" during your next stay at our hotel in Castleton!
 
全体
2 / 5
25
Great staff wait until renovations are complete
投稿者 Khuckel1978 場所 St. Louis
I would not try this hotel until the renovations are complete. I think the renovation crew smoke as I could tell there was a lingering smell filling the air. Noise from the highway made sleeping impossible. The staff especially the gentleman working over night was great.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi Khuckel1978,
Thank you for staying at our Candlewood Suites in Indianapolis and sharing your experience. We appreciate your loyalty as our IHG One Rewards Platinum Elite member since 2013.
We want you to have a lasting impression of the brand by providing dependable service and accommodations. I am sorry for what happened. IHG Hotels and Resorts works hard to deliver an excellent guest experience. I have shared your comments with the hotel management to address this internally.
We hope to welcome you back!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Welcome to the Holiday Inn Express Greenville/Taylors! Minutes from Downtown Greenville, SC, our hotel offers guests a suburban feel through the convenience to many attractions and businesses. Nestled in the foothills of the Blue Ridge Mountains, discover southern hospitality at its finest in a home away from home at our Taylors, SC location. With a short drive to the arts, dining, entertainment and shopping district, you can pursue an event at the Greenville Convention Center, Bon Secours Wellness Arena , shop at Haywood Mall or escape into a world of fine arts at the Peace Center. Located 13 miles away from the Greenville-Spartanburg International Airport GSP, 2 miles away from I-385 and 6 miles away from I-85, our corporate travelers can appreciate our proximity to BMW, Michelin, Norfolk Southern, General Electric, Concentrix and many more corporations within the surrounding area. Invitations are extended to our professional and leisure travelers alike through our onsite meeting room and our 24-hour business center. Surpassing all expectations, our hotel provides a reposeful night sleep in our Downlite Enviroloft hypoallergenic triple sheet bedding, chase lounge chairs, Keurig’s, free high-speed internet, and HDTVs . Begin your morning with an invigorating workout in our modern fitness center or rejuvenate with a dip in our outdoor pool. Join us for a complimentary Express Start breakfast every day.
 
全体
1 / 5
15
Disappointed
投稿者 Unhappy 場所 Michogan
Our recent stay at the Greenville Holiday Inn was very disappointing. We’ve stayed at this hotel, previous occasions and had no issues, however this last time the assumption was our room would be cleaned after three days. However, no one came to clean our room. We were there for over a week and even requested cleaning and nothing got done. I don’t know that I’ll be staying at this hotel for future visits, which is very disappointing.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express & Suites Greenville—Taylors and sharing your experience. We appreciate your loyalty as an IHG One Rewards member since 2024.
We aim to provide an efficient stay in a place that feels fresh and is focused only on the features and services you need. I'm sorry for the issues that affected your experience during your stay. I documented and shared your comments with our hotel management team. I'm confident they will take the necessary steps to address them accordingly. I also sent a private message to discuss this further with you.
We hope you will join us again so we can provide a better stay.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Welcome to Our Holiday Inn Express® Banning Hotel. Travelers looking for hotels near Palm Springs find their home away from home at our outstanding Banning hotel. Located in the heart of the San Bernardino Valley, our property provides a convenient location, superb service and great amenities for business and leisure guests alike. Guests looking for relaxing leisure opportunities can take joy in the fact that our Banning hotel is situated just minutes away from such great attractions as the Fox Centerplex, Oak Valley Golf, the Morongo Casino & Spa, and the San Bernardino National Forrest. We are just a few miles from movies, golfing, hiking, high stakes, and spa treatments. While staying with us in Banning hotel guests can enjoy a wide variety of corporate amenities including high-speed internet access and a Business Center with quality services like copying, printing, courier, fax, a personal computer, and shipping. In addition, our facility is located close to local businesses like Lowes Distribution Center, Arrowhead Bottle Water, and San Gorgonio Memorial Hospital. When you are making Banning travel plans make sure you "Stay Smart" at our Holiday Inn Express® Banning hotel which features everything from a complimentary breakfast and an outdoor heated pool to outstanding in-room amenities. We even have a well-equipped Fitness Center so you can keep up your workout routine while away from home. Make your reservations with us today.
 
全体
3 / 5
35
Just So So
投稿者 Hoss 場所 Maryland
The room was noisy from road noise. There is a draft from the hvac unit. Housekeeping did not empty the trash after the first night. The room wasn't cleaned after the second night when I returned at 3:30 pm. I had to go to the front desk twice to ask them to have it serviced. They didn't replace the plastic cup I used. The bed covers were poorly tucked at the foot of the bed. Parking is good. Lobby is clean.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi Hoss,
Thank you for being an IHG One Rewards member and for choosing to stay at the Holiday Inn Express Banning.
I’m glad to hear that you liked the parking and lobby! At the same time, I’m sorry to learn about the concern you encountered. I have shared your comments with our hotel management, and I am confident they will take proactive measures to enhance our hospitality services.
We look forward to welcoming you again in the future.
Best regards,
Allen Q.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Stay Your Way at Our Full-Service Hotel in Memphis, Tennessee Welcome to the 100% smoke-free Holiday Inn® Hotel in Memphis which is conveniently located just off I-40 in a safe area of the city. Your stay at our full-service hotel is certain to be enhanced by the terrific details we've added to this hotel. Our leisure guests are happy to know that this full-service hotel in Memphis, Tennessee is very close to some of the best attractions the city has to offer. Inside of a 25-mile radius, families can visit the Memphis Zoo, Graceland, and an IMAX theater. We are also less than a quarter mile from the Wolfchase Galleria Mall. If you are here on business in Memphis, lodging with us offers easy access to the big city. The hotel is less than 20 miles from the Memphis International Airport and less than 10 miles from business such as Cargill Cotton, MicroPort, ServiceMaster, Olympus, Youth Villages, Lucite International, and Agricenter International. Business guests are happy to know that we offer a business center and a boardroom for small meetings or a 1,700 sq. ft. ballroom with a full-service banquet department for those larger meetings. During your visit, you can enjoy some of our plush amenities. Relax in our indoor pool or whirlpool after you take advantage of the 24-hour exercise facility. Make a reservation today.
 
全体
1 / 5
15
Will Choose Another Hotel Next Time
投稿者 JDC1 場所 Indiana
Only 1 of two elavators worked with no stair access to go upstairs, remote was missing from room, cockroaches in the bathroom, hot tub electrical safety issue, super noisy AC. Room size was sufficient with plenty of space.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi JDC1,
Thank you for staying at our Holiday Inn & Suites Memphis - Wolfchase Galleria. A pleasure having you as one of our IHG One Rewards Platinum Elite members since 2023.
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us. I have sent you a private message to discuss this further.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn & Suites University of Michigan area. We are just 2 miles from The Big House, Michigan Stadium! 2.5 miles to downtown Ann Arbor and campus. We welcome students, families, faculty, fans and anyone coming to visit the home of the Wolverines. Sports fans appreciate the short distance to athletic facilities, as well as local tailgating. Other nearby attractions include Kerrytown, Hands on Museum, Ann Arbor Ice Cube, and the Museum of Art. Our location is just over 3 miles from the Michigan Medicine Campus with the world renowned University of Michigan Hospital and other medical facilities, including Mott Children's Hospital, Kellogg Eye Center, Rogul Cancer Center, and the VA Hospital. Our update property features free High Speed WIFI, and onsite parking. Maintain your routine at our 24-hour fitness center or go for a swim in our indoor heated pool. Onsite restaurant, Toast to Toast, serves fresh meals daily as well a hand crafted cocktails. Business travelers love our 24 hour business center and lobby community table, letting you work together with easy access to power sources. The 24 hour lobby market makes sure you always have what you need. Each guest room features a microwave, mini-refrigerator, Keurig coffee maker, numerous plug & USB power sources throughout the room, and a mobile desk. Suites include pull out sofas, wet bar, and additional TV. We can't wait to welcome you!
 
全体
1 / 5
15
Horrible Customer Service
投稿者 Kristen 場所 Livonia, MI
Had very bad experience with this hotel. Was not handled properly or at all. Will choose to stay elsewhere for future stays.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi Kristen,
Thank you for sharing your thoughts about your stay at our Holiday Inn & Suites Ann Arbor University Michigan Area. We appreciate you choosing IHG Hotels & Resorts properties for your travel needs.
We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. I'm confident that your feedback will help us improve.
We hope you allow us to share a more positive experience soon!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Guests are Delighted by Holiday Inn Express Kalamazoo Welcome to the always s accommodating Holiday Inn Express Kalamazoo East-a number one stop for business and pleasure when traveling to Kalamazoo. The hotel's facilities include complimentary breakfast, indoor pool, complimentary wired and wireless internet access, complimentary parking and relaxation patio. All at an ideal location to Wing's Stadium, Pfizer, Stryker and Graphic Packaging. Combine the 90 Acre Gilmore Car Museum or Kalamazoo Air Museum to provide an unforgettable experience. Western Michigan University, Kalamazoo College and Western Michigan Medical School campuses are just minutes away. Discover all that Kalamazoo offers at the Holiday Inn Express right off I94 at Exit 80
 
全体
1 / 5
15
Dirty and loud
投稿者 SmittyOH12 場所 Cincinnati, OH
I booked a queen suite for myself and my adult daughter. When we entered our room, we were immediately disappointed by the worn and dirty appearance of the furniture and carpet. The pillowcases were dingy and the mattress was hard as well. I attempted to pull out the sleeper sofa and the thin, stained, threadbare mattress got stuck and there was no bedding in sight.
I returned to the front desk to ask if there were any available rooms with two beds and there were not, which I expected. I asked for bedding for the sleeper sofa and was handed sheets and blanket but no pillow(s).
The noise level was very high just sitting in our room in the early evening. During our dinner out, we made the decision to book another hotel an hour’s drive away because we didn’t feel either of us would be able to sleep comfortably or cleanly.
I don’t need five stars or luxury, but I do want a clean comfortable place to sleep. This was not it.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi SmittyOH12,
Thank you for staying at our Holiday Inn Express & Suites Kalamazoo and sharing your experience. We appreciate your loyalty as an IHG One Rewards member since 2023.
We aim to provide an efficient stay in a place that feels fresh and is focused only on the features and services you need. I'm sorry for the issues that affected your experience during your stay. I documented and shared your comments with our hotel management team. I'm confident they will take the necessary steps to address them accordingly. I also sent a private message to discuss this further with you.
We hope you will join us again so we can provide a better stay.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express Toledo North hotel is conveniently located off I-75 and minutes from I-280, I-475 and HWY 23. Step into a warm & inviting lobby with a modern flare and enjoy a variety of amenities catering to business & leisure travelers that the Holiday Inn Express Toledo North has to offer. The hotel is well appointed with meeting space, Business Center, fitness area, guest laundry and indoor pool. Spacious rooms featuring a new contemporary design with 44in flat panel HDTV’s, complimentary wired and wireless Internet access. Start your day with our signature Express Start Breakfast on the house, and spend the rest of your day enjoying local attractions like the Toledo Speedway, Toledo Zoo, Huntington Center Arena, Fifth Third Field, Toledo Museum of Art and Glass Pavilion, Valentine Theatre, Toledo Botanical Garden, Imagination Station, Hollywood Casino Toledo and an array of venues for outdoor recreation, shopping, dining and golf. Nearby Corporations include General Motors, Jeep, Chrysler, HCR ManorCare, Owens Corning, Libbey Glass, SSOE and the University of Toledo home of the Rockets! Stay Smart at the Holiday Inn Express Toledo North
 
全体
1 / 5
15
Bad odour
投稿者 NAA5 場所 Toronto
Upon check-in, two hours after the room was supposed to be ready, it was not. Additionally, the bathroom shower curtain had a very strong odour of cigarette smoke. Nothing was offered to us for compensation from the hotel. Later, I called IHG and they offered a number of reward points, which I accepted and appreciated.
カスタマーのアバター
投稿者
対象2025年4月4日
Hi NAA5,
We appreciate you being an IHG One Rewards member since 2003 and thank you for staying at the Holiday Inn Express Toledo North.
Our hotel strives to provide an efficient stay in a place that feels fresh and focused on the services you need. I am sorry for any issue you experienced, and I have shared your feedback with our hotel management. I also sent you an email to discuss the situation further. I hope you can read it when you have the chance.
We look forward to sharing a more positive experience on your next visit.
Best regards,
Lovely D.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
A stylish hotel in a Grade II listed building with an art deco restaurant and free WiFi Crowne Plaza® Liverpool John Lennon Airport hotel is within easy reach of Liverpool and Manchester via the M57 and M62 motorways, which are only an 11-minute drive away. Drop your car off in the large car park and take a direct train into the city centre from Liverpool South Parkway station, eight minutes away by bus. Liverpool John Lennon Airport is just five minutes away by car. A Crowne Plaza® Meetings Concierge is your point of contact for organising events. The spacious Aerial Suite and Blenheim De-Havilland Room host social dinners and corporate functions, and you can also hold conferences in the 12 modern meeting rooms with smart TVs. The hotel is connected with free WiFi. Many of Liverpool's attractions are within a half-hour's drive, including the famous football pitches Goodison Park and Anfield Stadium. There's shopping and dining at Liverpool ONE complex, and music fans love The Cavern Club. You can dine our brand new restaurant, "spk.", which serves the best local cuisine - or as scousers say, scran. Or have a cocktail in our comfortable lounge bar. The hotel is located in the heritage-listed, 1930s former Speke Aerodrome building. You can spot vintage aircraft on a nearby apron as you eat breakfast in the former arrivals hall. Enjoy access to the David Lloyd Leisure club and enjoy the Swimming Pools, Sauna, Steam Room or Gym.
 
全体
1 / 5
15
left my headphones there, and ignoring my emails
投稿者 DAVID 1960
The hotel overall was great.
I stayed 2 nights, and after checkoput, at the airport, I realised I had left my headphones in the room.
I contacted the hotel, and got a reply that they were waiitng to hear from housekeeping.
5 emails and 1 phone call later they have still not replied.
The phone call was that they were restructuring their lost property , and it might take some time.
ABSOLUTE INCOMPETANCE !!!
カスタマーのアバター
投稿者
対象2025年4月4日
Hi DAVID 1960,
We appreciate you for choosing to stay at the Crowne Plaza Hotels & Resorts Liverpool John Lennon Airport and thank you for being a valued IHG One Rewards member.
Our hotel aims to align business with humanity, impact, and a positive attitude. I'm sorry for your recent experience. Your feedback is important to us, and I will share your comments with our hotel management. Additionally, I have sent you an email to address your concerns in more detail, and I hope you have the opportunity to review it soon.
Your business with IHG Hotels and Resorts is appreciated, and we hope to welcome you back in the future.
Best regards,
Lovely D.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。