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  • レビューコメント数
    75051
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    346
  • 最初のレビューコメント
    2017年2月14日
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    2025年4月9日
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Holiday Inn & Suites Mexico Zona Reforma It is an exclusive boutique hotel located behind the 222 Shopping Center, a few blocks from the Angel of Independence and at the intersection of "Paseo de Reforma", the avenue most important financial in the city, a commercial and cosmopolitan area. Just 30 minutes from the International Airport of Mexico City. Get to know the renovated and already traditional Zona Reforma, surrounded by restaurants, cinemas, theaters and museums, where you will discover the local and the Mexican culture in iconic neighborhoods of the city such as Polanco, Condesa, Roma and the Historic Center. Holiday Inn & Suites Mexico Zona Reforma, has 50 rooms decorated in a modern and contemporary style without neglecting the magical colonial architecture. Rest in a comfortable suite with a balcony and a panoramic view of the city. Enjoy the exquisite seasoning of our Mexican cuisine at Don Porfirio Restaurant Bar, where you will find a variety of dishes from our menu. Our foods have high standards of hygiene and selection of products. FACILITIES 24 hour business center • Private meeting room • Room Service • Wireless Internet in public areas and rooms • Gym • Hotel airport transportation service (upon request and with additional cost) • Parking.
 
全体
3 / 5
35
Too much noise in/out of room
投稿者 Shook 場所 San Jose, CA
Too much noise in and out of room, bathroom fans/ air condition/ street....and TV automatically turned on every night at 10:30 pm!!!!
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Shook,
Thank you for staying at our Holiday Inn & Suites Mexico Zona Reforma and sharing your experience. We appreciate your loyalty as our IHG One Rewards Platinum Elite and Ambassador member since 2017.
We work hard to provide the convenience and comfort that our guests need during their stay at our hotel. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference for further improvement.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn® Palmdale - Lancaster hotel offers guests the finest in service and amenities. Our guest rooms and suites include refrigerators, microwaves, Keurig coffee makers, and free high-speed Wi-Fi access to keep you connected to home and clients. Business guests and government sub-contractors appreciate being near Lockheed Martin, Boeing, General Atomics, Northrop Grumman, NASA and Edwards AFB . Our banquet facilities offer a perfect setting for any business, wedding , or other social event complete with on-site catering . Our Palmdale Hotel's guests can unwind after a day of meetings or sporting events at the Big 8 Softball Complex or Lancaster Soccer Center . Steal an afternoon to hike at the Devil's Punchbowl , or ski at Mountain High Resort . Don't miss a visit to Joe Davies Heritage Airpark at Palmdale Plant 42 to see 14 historic aircraft. Bring your family to enjoy a day at Rockin' Jump for trampoline fun, Cinemark movie theater, or shopping at Antelope Valley Mall . Take advantage of the inviting outdoor pool and whirlpool hot tub to relax or work out in the fitness center. Unwind with dinner and drinks at our 5th Street Bistro restaurant and bar before heading to bed. You'll see why guests love us; we're waiting to welcome you!
 
全体
3 / 5
35
Disturbing
投稿者 Gill 場所 Bakersfield
This hotel was good clean and valuables.
But some things are not in the room as needed. Tv remote and do not disturb sign.
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Gill,
Thank you for sharing your thoughts and staying at the Holiday Inn Palmdale-Lancaster. I appreciate you for recently joining the IHG One Rewards program.
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.
I hope you give us another chance to provide better service on your next visit.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Crowne Plaza® St. Louis Airport, where we provide comfort and convenience to make your leisure and business travel seamless. Just five minutes from Lambert St. Louis International Airport, our hotel is the perfect choice for your next trip to the city. As you step into our open lobby atrium, you'll be greeted by modern decor and a warm, inviting atmosphere. Start your day with a delicious breakfast at Clouds Restaurant on the lower level. Looking to host a meeting or event? At 13,500 sq. ft., our meeting room provides the perfect space for a productive gathering. After a long day, unwind with a dip in our refreshing pool or a drink at our Lobby Bar.
 
全体
3 / 5
35
Would expect better at a Crowne Plaza
投稿者 Arla 場所 Fairfax, VA
Little to no maid service (other than towels). Front desk staff doesn't care. (I don't think they like working there.) Couldn't split the bill until AFTER we checked out.....very inconvenient. But they did it in the end. Good convention spaces. Loved the shuttle service to and from the airport
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Arla,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Crowne Plaza Saint Louis Airport. Your loyalty as an IHG One Rewards member since 2016 is appreciated.
We aim to provide an efficient stay in a place that feels fresh and is focused only on the features and services you need. I'm sorry for the issues that affected your experience during your stay. I documented and shared your comments with our hotel management team. I'm confident they will take the necessary steps to address them accordingly.
I hope we’ll remain your dependable choice. We promise to make the value of your experience worth it for all the right reasons.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn Express Hotel & Suites Jackson-Coliseum , conveniently located just off I-55 on High Street - Exit 96B. The Mississippi Coliseum & Fairgrounds are right next door and the Downtown Business District is a few blocks away. The Holiday Inn Express Hotel & Suites Jackson-Coliseum has a perfect, central location for anyone visiting Jackson, Mississippi. We are just minutes away from museums and historic sites, restaurants and nightlife, and shopping and sightseeing. Whether traveling on business or pleasure, enjoy amenities that will keep you productive and comfortable while away from your home and office, such as, Free Wi-Fi access throughout the entire building, refrigerator, microwave and 37-inch HD TV in all guest rooms, complimentary Express Start Breakfast , an on-site Business Center, Fitness Facility, and a seasonal, outdoor swimming pool. The Holiday Inn Express Hotel & Suites Jackson-Coliseum features premium hotel accommodations with 77 guest rooms and 31 deluxe suites, over five floors, all interior corridors and ground-floor meeting space. Our 100 percent smoke-free facility offers complimentary parking . The onsite Magnolia meeting room will hold up to 35 people classroom style. It's the perfect size for corporate meetings, training classes, family gatherings, and receptions.
 
全体
2 / 5
25
Many items need updating and repair
投稿者 thunderhead87 場所 Colfax, IL
Shower was very slippery and the shower curtain rod was about to fall apart.
Many patches in the ceiling of the room. Room wasn't very clean, nor was the rest of the hotel. Food was ok.
I felt it wasn't worth what we paid for the room. However, I didn't want to hassle the staff - they treated us just fine.
カスタマーのアバター
投稿者
対象2025年4月7日
Hi thunderhead87,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Express & Suites Jackson Downtown - Coliseum. Your loyalty as an IHG One Rewards member since 2021 is appreciated.
We aim to provide an efficient stay in a place that feels fresh and is focused only on the features and services you need. I'm sorry for the issues that affected your experience during your stay. I documented and shared your comments with our hotel management team. I'm confident they will take the necessary steps to address them accordingly.
I hope we’ll remain your dependable choice. We promise to make the value of your experience worth it for all the right reasons.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn Express® Hotel in Bellevue If you're a leisure traveler headed to Bellevue, lodging at our hotel is the smart choice. We're just minutes from many points of interest, including the Fontenelle Hills, Tregaron and Willow Lake golf courses. Our completely nonsmoking hotel is just a short drive from the Joslyn Art Museum, Shadow Lake Towne Center and the Old Market . Families love the world-famous Henry Doorly Zoo. College World Series is an annual event that is only 9 miles away. If you're looking for Bellevue lodging options with a convenient location and a business-friendly atmosphere, look no further. We welcome government and military travelers to our hotel, just minutes from Offutt Air Force Base . We're a short drive from All Native Systems, Lockheed Martin, Northrop Grumman and Bimbo Bakeries . Our location is a top choice for the Berkshire Hathaway Meeting . Our 24-hour business center and a spacious meeting room are available to guests. We offer a military friend and family discount. Please contact the hotel for details and availability. Whether business or pleasure brings you to Omaha and Bellevue, our hotel's deluxe amenities are sure to satisfy. You can enjoy the complimentary Wi-Fi Internet access, indoor pool and hot tub and the free, hot Express Start Breakfast Bar during your stay. We hope to see you at the Holiday Inn Express® Hotel & Suites Bellevue
 
全体
2 / 5
25
Had high hopes but was let down
投稿者 TC McClure 場所 Canistota ,South Dakota
Friend of this room for the location and the amenities was never contacted until after we paid that the pool and the hot tub was down was very upset for this price I could have stayed somewhere else and gotten the amenities and the luxury that I was requesting
カスタマーのアバター
投稿者
対象2025年4月7日
Hi TC McClure,
Thank you for sharing your thoughts about your stay at our Holiday Inn Express & Suites Bellevue (Omaha Area). We appreciate you choosing the IHG Hotels & Resorts properties as your preferred choice for your travel needs.
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.

We all look forward to serving you again.
Warmest regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
The brand-new Holiday Inn Express Melbourne Southbank is situated in Melbourne's premier culture and entertainment destination. Positioned in the arts hub of Melbourne, Southbank is home to the National Gallery of Victoria, Arts Centre Melbourne and the Australian Centre for Contemporary Art. Holiday Inn Express Melbourne Southbank is within close proximity to many of the city’s renowned restaurants and bars, being within walking distance to the Crown Casino complex and Melbourne Convention and Exhibition Centre. The hotel’s location also allows for easy access to Melbourne’s sporting and entertainment precinct which hosts the Melbourne Cricket Ground, Rod Laver Arena, Melbourne Arena and AAMI Park. Holiday Inn Express Melbourne Southbank is the smart choice for savvy business and leisure travellers, delivering more where it matters most. The hotel features 345 well-designed rooms equipped with everything you need for a great stay. Start the day right with our complimentary Express Start Breakfast Grab & Go option, stay connected with free Wi-Fi and sleep easy with our Express Essentials providing all the quality in-room conveniences that make you feel at home, even when you’re away.
 
全体
1 / 5
15
Ripped off
投稿者 Craig 場所 Melbourne
Very disappointed to be charged 3 times my colleagues as I booked very late.Gouging at its best!!!.
To top things off the woman at reception was very put out to have to serve someone.
The look she gave me when I tried to check out was can’t you see I am on the phone.
Just overall terrible and never again.
Back to the friendly helpful appreciative Quest for me.
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Craig,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Express Melbourne Southbank. Your loyalty as an IHG One Rewards member since 2015 is appreciated.
Providing excellent service and accommodations is our priority. I’m sorry for the issues you encountered during your stay. I've communicated your feedback to our hotel management and trust that the team will discuss it to identify the areas that require improvement. I have also sent you a private message to discuss your experience further.
I hope we’ll remain your dependable choice. We promise to make the value of your experience worth it for all the right reasons.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
最高な立地のホテルへマイアミ港からアクセス Holiday Inn® Port of Miami - Downtownホテルは、マイアミのダウンタウン中心に位置し、ベイサイド・マーケットプレイスやアメリカン・エアラインズ・アリーナ、マイアミ港などの向かいにあります。ホテルは、マイアミ国際空港(MIA)まで、836号線東、州間高速道路I-95号線南またはI-395号線東出口のビスケーンブルバードを使ってわずか数分の場所にあります。 当ホテルのお客様は、この街の興奮、冒険、アクションに囲まれています。美味しい食事、楽しみ、ショッピングのベイサイドマーケットプレイスは、道を隔ててすぐです。お子様はマイアミ子供博物館やジャングルアイランドへ連れて行ってはいかがでしょうか。クルーズに出発しなければならないのであれば、時間を節約できる数ブロック先のマイアミアートミュージアムやパフォーミング・アートセンターがお勧めです。 出張で滞在のお客様にとっても、これ以上の滞在先は他にありません。マイアミのダウンタウンにある当ホテルにお泊りなら、ワコビア、バカルディUSA、フェデックス、米国連邦裁判所など主要なビジネス機関がすぐ近くです。敷地内には75名と90名とそれぞれ収容するミーティングルームが2部屋あるため、次回は湾とダウンタウンの素晴らしい景色を眺めながらミーティングを開くことができるかもしれません。ビジネスセンターのおかげで、ホテルからも仕事をこなすことができます。 マイアミ港近くに位置する当ホテルでは、快適さと便利さを期待していただけます。屋外プールでは涼しく、一方でフィットネスセンターではひと汗かくことができます。ツアーデスクは、移動やショー、シティツアーのアレンジなどで、ご滞在がより楽しくなるようサポートいたします。Marina Bistro Cafe & Lounge(マリーナ・ビストロカフェ&ラウンジ)は、美味しいコンチネンタル料理を終日提供いたします。
 
全体
1 / 5
15
Old, dirty and unauthorized charges
投稿者 Cindy
The room was filthy, the power outlets did not work except for one, the air didn’t work and when it did decide to, the vent was pointed towards the wall with no way to adjust it. Then when we checked out and got the final bill, they charged us for the water in the room. We didn’t touch that nasty water. Matter of fact our trash cans were overflowing with the water that we walked down the street to buy ourselves. Which we bought too much and left the extras in the room!! Hotel is full of fraudster employees evidently! Oh and the breakfast is gross unless you only get fruit. The eggs are powdered and the bread items were hard!
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Cindy,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Port Of Miami-Downtown. Your loyalty as an IHG One Rewards member since 2022 is appreciated.
Providing excellent service and accommodations is our priority. I’m sorry for the issues you encountered during your stay. I've communicated your feedback to our hotel management and trust that the team will discuss it to identify the areas that require improvement. I have also sent you a private message to discuss your experience further.
I hope we’ll remain your dependable choice. We promise to make the value of your experience worth it for all the right reasons.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Louisiana Hotel Close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away. Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino . Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away. Our Shreveport hotel offers a variety of amenities including an outdoor pool, Fitness and Business Centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you.
 
全体
1 / 5
15
Rude employee.
投稿者 Khaled 場所 GA
I stayed in the location on Mar 17th. One of the housekeeper's employees was blocking the elevator door with her cart and when I asked her if she didn't mind moving the cart for me to get out of the elevator she called rude. I reported the situation to the front desk employee which she didn't say sorry or anything. I asked for the GM's contact information, the front desk employees didn't provide it. FYI, this happend on the morning of Mar 18th.
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Khaled,
Thank you for staying at our Holiday Inn Express & Suites Mexico Zona Reforma and sharing your experience. We appreciate your loyalty as our IHG One Rewards Gold Elite since 2023.
Providing excellent service and accommodations is our priority. I’m sorry for the issues you encountered during your stay. I've communicated your feedback to our hotel management and trust that the team will discuss it to identify the areas that require improvement. I have also sent you a private message to discuss your experience further.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the newest Staybridge Suites® in the greater Phoenix area . Enjoy tastefully appointed spacious studios, one bedroom and two-bedroom Suites®. A fully equipped kitchen is ready for your favorite cuisine and you are invited to utilize our bountiful amenities including free WiFi, large swimming pool, hot tub and guest laundry. Daily free breakfast buffet to start mornings off right and complimentary evening social hours three nights a week to end the day well. A fitness center for strengthening your body and a private oasis for calming your soul. Relax in our outdoor living space by the fire pit, sizzle up dinner on our grills or let us do the cooking and join us for our Social Hour, served Monday, Tuesday and Wednesday and complimentary to registered guests.The new Staybridge Suites® is conveniently located less than a mile south of Hwy 60 and a short drive to Downtown Phoenix, Sky Harbor International Airport, Scottsdale, Mesa-Phoenix Gateway Airport, Tempe, Chandler, Mesa and Gilbert. Business travelers will appreciate the proximity of major companies such as Banner Health/MD Anderson, Boeing, Motorola, Sprint, AT&T, Go Daddy, Dignity Health, Arizona State University, US Airways, Intel, and General Motors. Locally, Gilbert is home to numerous hospitals and medical centers, shopping, unique dining, as well as outdoor activities including golf, tennis, biking, and hiking.
 
全体
1 / 5
15
Beat up room
投稿者 Pamr 場所 Colorado
Terrible stay. The only thing good was the breakfast.
カスタマーのアバター
投稿者
対象2025年4月7日
Hi Pamr,
Thank you for sharing your thoughts about your stay at our Staybridge Suites Phoenix East - Gilbert. We appreciate you choosing the IHG Hotels & Resorts properties as your preferred choice for your travel needs.
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference for improvement.

We all look forward to serving you again.
Warmest regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
A stylish hotel in a Grade II listed building with an art deco restaurant and free WiFi Crowne Plaza® Liverpool John Lennon Airport hotel is within easy reach of Liverpool and Manchester via the M57 and M62 motorways, which are only an 11-minute drive away. Drop your car off in the large car park and take a direct train into the city centre from Liverpool South Parkway station, eight minutes away by bus. Liverpool John Lennon Airport is just five minutes away by car. A Crowne Plaza® Meetings Concierge is your point of contact for organising events. The spacious Aerial Suite and Blenheim De-Havilland Room host social dinners and corporate functions, and you can also hold conferences in the 12 modern meeting rooms with smart TVs. The hotel is connected with free WiFi. Many of Liverpool's attractions are within a half-hour's drive, including the famous football pitches Goodison Park and Anfield Stadium. There's shopping and dining at Liverpool ONE complex, and music fans love The Cavern Club. You can dine our brand new restaurant, "spk.", which serves the best local cuisine - or as scousers say, scran. Or have a cocktail in our comfortable lounge bar. The hotel is located in the heritage-listed, 1930s former Speke Aerodrome building. You can spot vintage aircraft on a nearby apron as you eat breakfast in the former arrivals hall. Enjoy access to the David Lloyd Leisure club and enjoy the Swimming Pools, Sauna, Steam Room or Gym.
 
全体
3 / 5
35
Basic need is hot water
投稿者 beaker 場所 warwickshire
2nd time without hot water. Basic need is clean comfortable bed and hot water.
カスタマーのアバター
投稿者
対象2025年4月7日
Hi beaker,
Thank you for staying at our Crowne Plaza Hotels & Resorts Liverpool John Lennon Airport. We appreciate your loyalty as an IHG One Rewards Diamond Elite member and choosing IHG Hotels & Resorts for your business travel.
We strive to provide a comfortable experience for all our guests, and I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that actions will be taken to address your concerns.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。