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- レビューコメント数76120
- 役立ち度投票数349
- 最初のレビューコメント2017年2月14日
- 最後のレビューコメント2025年4月19日
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Corporateのレビューコメント
On behalf of management and staff we invite you to the Holiday Inn Express Houston South-Pearland. Our hotel is located at the intersection of Texas Highway 288 and Sam Houston Parkway (Beltway 8). We are only 10-15 minutes from the Texas Medical Center, Houston Downtown and George R. Brown Convention Center. The Hotel is conveniently located between Downtown Houston and Pearland city therefore has an easy access to all Houston areas.
We also offer a complimentary Express Start breakfast buffet and internet access, a 24-hour fitness room, meeting room, business center and outdoor pool. “Stay Smart” and stay with us. We look forward to exceeding your expectations.
Our hotel is within easy driving distance to multiple places such as Museum District, Houston Zoo, Houston Rodeo, NRG Stadium, Home of the Houston Texans, Toyota Center, Home of the Houston Rockets, Minute Maid Park, Home of the Houston Astros, and the George Brown Convention Center.
全体
3 ／ 5
Room
投稿者 Dee K.
場所 Maryland
The furniture in the rooms needs be updated. Also, the curtains need to be replaced. The bathtub needs to be replaced, the one in my bathroom had stains and the acrylic was peeling.
投稿者Corporate
対象2025年4月9日
Hi Dee K.,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Houston South - Pearland. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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32階から見下ろすベイエリアの壮大な眺めと、モダンエレガンスが特徴のサンフランシスコのゴージャスなホテル。当ホテル自慢のLuceは、細部まで気配りの行き届いた新しいタイプのアメリカ料理が印象的です。ミシュラン格のグルメをぜひご堪能ください。フロアから天井までいっぱいに広がる大きな窓から差し込む光に満ちた優雅なスイートルームや10のスパルームでは、都会の疲れを癒してくれます。ホテルはサンフランシスコのダウンタウンに位置し、有名なミュージアムや高級ショッピング街までは徒歩圏内です。
全体3 ／ 5
Great service
投稿者 Svyat
場所 Monterey
I am writing to express my dissatisfaction with my recent stay . Unfortunately, several issues significantly affected my experience.
• There was mold on the glass in the bathroom, which was both unpleasant and concerning.
• The water pressure was very weak, making it difficult to shower properly.
• The sink drain was clogged, causing water to accumulate.
• There was a constant draft coming from under the front door, creating a whistling sound that made it hard to sleep.
• There was mold on the glass in the bathroom, which was both unpleasant and concerning.
• The water pressure was very weak, making it difficult to shower properly.
• The sink drain was clogged, causing water to accumulate.
• There was a constant draft coming from under the front door, creating a whistling sound that made it hard to sleep.
I hope you can address these issues to improve future guests’ experiences. I would appreciate a resolution to this matter. Please let me know how you plan to proceed.
Best regards,
投稿者Corporate
対象2025年4月9日
Hi Svyat,
Thank you for staying and choosing our InterContinental San Francisco for your vacation. We appreciate you being a member of our IHG® One Rewards program!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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The Holiday Inn Express Frisco Legacy Park Area is centrally located and provides easy access to Riders Field (formerly Dr. Pepper Ball Park), FC Dallas Stadium, Strikz, Heritage Museum, Frisco Convention Center and much more. Stroll through Central Park or shop at Stonebriar Centre and The Shops at Legacy for not just shopping but dining and entertainment options.
Business travelers will appreciate that we keep you connected with our free WiFi, as well as copy and printer services in the 24-hour business center. Riders Field, formerly known as Dr Pepper Ball Park, Snapple, Ericsson, Oracle, and Siemens are just a few of the companies that call Frisco their home base.
Relax in your completely renovated room featuring a vibrant new contemporary look and thoughtful amenities, including a 44-inch LCD TV, workstation, mini refrigerator and microwave. If you’re hungry, you can head downstairs to our Suite Shop, which is open 24 hours. Enjoy a swim in our crystal-clear outdoor pool or energize in our onsite Fitness Center.
Whether planning a social occasion or a corporate meeting, our 1812 sq ft of meeting space and outside catering services will make your next event a success. Enjoy value and comfort with the Holiday Inn Express Frisco Legacy Park Area.
全体3 ／ 5
The price was great but the Hotel needs some upgrades.
投稿者 PinballJuJu
場所 Mead Washington
I’d rate the hotel better than average. I’d rate it higher but the hotel itself needs a refurbishment. Carpets being worn in the aisle was noticeable. Staff was very friendly no complaints there. Maybe understaffed? Our bed sheets weren’t changed the second night. The beds were made, but the sheets weren’t changed. I thought the continental breakfast was just ok. Would’ve liked seeing fresh scrambled eggs and a waffle iron and I would’ve been happy. The price was right so I would stay there again.
投稿者Corporate
対象2025年4月9日
Hi PinballJuJu,
Thank you for staying at Holiday Inn Express Frisco Legacy Park Area and sharing your experience. We welcome you as a new member of IHG® One Rewards!
We do our best to offer an efficient and memorable experience, and I am sorry for not exceeding your expectations. I’ve shared your sentiments with our management team. We will use your comments to coach our team and provide a better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
Case Manager
IHG® Hotels & Resorts Service
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STAY SMART AT OUR BEAUTIFULLY RENOVATED HOTEL!
You'll find the comfort and convenience you need at our Holiday Inn Express & Suites Inverness 280; one of Birmingham's leading hotels. Located close to Interstate 459 and off of Highway 280, our hotel is the place to stay for easy access to the area's most popular businesses and attractions. We offer reasonable rates and a name you can trust, allowing you to "Stay Smart".
Thoughtfully designed for the most distinguished business traveler, our contemporary hotel in Birmingham boasts 400 square feet of well appointed meeting space. Corporate guests can easily stay connected to the office with the use of our free WiFi and 24 hour business center. With a location near the Downtown Birmingham, The Summit Shopping Center and The Hoover Met Complex, the Holiday Inn Express & Suites is the most convenient place to stay off of Highway 280.
Our Birmingham hotel is perfect for families in town visiting the Birmingham Zoo, visiting Samford University, The University of Alabama at Birmingham, cheering on their team, looking to shop or excited to try new dining.
Unlike other Birmingham hotels, we offer an array of complimentary amenities to guarantee a comfortable stay, including a hot breakfast bar, 24 hour fitness center and indoor pool and jacuzzi. You'll find practical and contemporary accommodations when staying with us, so make your reservation today at the Holiday Inn Express Inverness 280!
全体1 ／ 5
Not clean
投稿者 Tricia
場所 Gulfport Ms
They told us they only clean the rooms every 3rd day. The floors weren’t vacuumed and not sure they were vacuumed before we got there. There was mildew/mold on the inside of the cracked window and in the corners of the bathtub and there was standing water in the tub , that we had to open the drain to let out upon arrival.
投稿者Corporate
対象2025年4月9日
Hi Tricia,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Birmingham - Inverness 280 during the basketball tournament. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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The Holiday Inn Express Hotel & Suites Vineland is in the heart of the Vineland – Millville, NJ business district and adjacent to the Cumberland Mall. The hotel is just minutes away from Inspira Medical Center, NJ Motorsport Park, Durand Glass, General Mills, and Millville - Wheaton Art district. We are just 20 minutes between Stockton University in May's Landing and Rowan University in Glassboro and just 30 minutes from Philadelphia-Deptford area, Jersey Shore Points and Atlantic City Casinos, off Rt. 55 at exit 27. Our hotel features all new guest rooms with upgraded bedding & furnishings, 42" HDTV's, free hotel wireless high-speed Internet access, a business center, a refreshing indoor salt water pool and whirlpool, spacious guest rooms with free local phone calls, a daily Express Start® Breakfast Bar - with our exclusive cinnamon rolls, a small meeting room and elevators. Some rooms feature miniature kitchenettes. Stay smart at the Holiday Inn Express Hotel and Suites while visiting the Vineland and Millville, NJ area!
全体1 ／ 5
Horrible
投稿者 Cammy
場所 New Jersey
Will never stay here again overrall the hotel was horrible from check in to check out would not stay or recommend to anyone else to stay at this place the room was not cleaned the bathroom had hair in it I wasn’t
投稿者Corporate
対象2025年4月9日
Hi Cammy,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Vineland Millville during your getaway. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Holiday Inn Amritsar is ideally located in Amritsar’s commercial district, Ranjit Avenue with the famous Golden Temple and Jallianwala Bagh located only a short distance away. Sri Guru Ram Das Jee International Airport and a railway station are both within a 15-minute drive of the property. The Wagah border is just 30 kilometers away from the hotel.
Sparkling chandeliers mark an incomparable arrival experience as you escape to the welcoming environment that is Holiday Inn Amritsar. Our stylish and biggest in city guest rooms comes with a media hub and a 32-inch flat-screen LCD. Unwind with a swim in the stunning outdoor pool or relax with a delicious coffee in the Lounge. Local Punjabi favourites and exciting Asian Continental flavours can be found at Ziva all day dining restaurant, while authentic dishes from this famous Asian and European food destination can be found at Bell A Sia, our specialty restaurant. Relax and unwind with delicious food, crafty cocktails and a stellar Rooftop view at Aqua Lounge.
Holiday Inn Amritsar’s meeting and event facilities spread over 10300 sq. ft. banqueting space with 3900 sq. ft. of lawn and 2100 sq. ft. pre function area can accommodate 450 guests. In addition to this, the hotel also has 890 sq. ft. stateroom, 2 boardrooms and poolside terrace to celebrate your special occasion. Our diverse function spaces also cater to your conference and meeting requirements with smart, functional technology at your fingertips
全体3 ／ 5
Breakfast not that great
投稿者 Bhan
場所 New Delhi
The rooms were not cleaned to an acceptable standard, with noticeable areas of neglect that should have been addressed. The telephone in the room was also out of order and did not function at all, which was an inconvenience. In addition, the kitchen and dining areas were not maintained with the level of cleanliness and hygiene one would expect, leaving much to be desired in terms of sanitation. The food variety was underwhelming, with the same basic meals being offered daily, only slightly altered each time, making the dining experience monotonous and unappetizing. Overall, the stay fell short of expectations, and the overall experience was disappointing.
投稿者Corporate
対象2025年4月9日
Hi Bhan,
We appreciate your business with IHG® Hotels & Resorts and for choosing to stay at the Holiday Inn Amritsar Ranjit Avenue.
We aim to pioneer a memorable stay experience for our guests, and I'm sorry to hear about what happened. We are focused on creating a warm and welcoming environment through unwavering dedication to quality, so I've shared your feedback with our local team for the necessary steps to be taken to strengthen our hotel standards.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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「ANAクラウンプラザホテル京都」は、京都市内中心部の世界文化遺産 元離宮二条城の前に立地し、四季折々の花々が咲き緑に溢れる環境にございます。
二条城の周囲は、ジョギングや散策されるのにも最適。
アクセスは、京都駅から直通のシャトルバスが運行し、雨天時も安心です。
市営地下鉄 二条城前駅より徒歩1分でお越し頂けます。
繁華街の河原町、花街のある祇園や先斗町へはバス、地下鉄などの交通手段で便利にお出かけ。
観光にビジネスに最適です。
ホテル内には日本料理、中国料理、フランス料理、鉄板焼、カフェレストランの5つのレストランを要し、厳選された食材を各料理長が自慢のお料理で記念日やビジネスなど様々なニーズにお応え致します。
また、広々とした開放的な空間に大きな窓越しに臨める高さ7ｍの荘厳な滝を目の前に快適なソファでゆっくりお寛ぎいただけるラウンジや、シックな雰囲気で暖かみのある色調の大人の隠れ家的なバーで心にひと時の安らぎを運びます。
3Fから8Fのフロアにあるゲストルームは、白を基調とした落ち着いた雰囲気のスタンダードルームをはじめ、シックでゆったりとお寛ぎ頂ける1ランク上のデラックスルーム。
当ホテルがお薦めする眼下に二条城を一望できるキャッスルビューデラックスルーム。
世界的デザイナー 森田 恭通氏のデザインによるプレミアムキャッスルビューツインルームや3タイプのスイートルームで、ラグジュアリーなひと時をお過ごし頂けます。
2017年8月に7,8階 2019年8月には6階の改装を終えて京都をイメージさせる和と現代のモダンさを融合した新しい雰囲気のお部屋が誕生致しました。
8階には、8階のお客様専用のサロンをご用意し皆様のお越しをお待ちしております。
全室に加湿器、無料高速インターネット回線（WIFI回線）を完備しております。
悠久の時を感じる古都 京都でのご滞在を印象に残る思い出をお約束致します。
全体3 ／ 5
One Very Unpleasant Staff at the Check-in/Reception
投稿者 Dav Brendon
場所 Singapore
ANA Crowne Plaza, Kyoto was once like a home away from home whenever I came to Kyoto.
However, during my recent stay, a rude/unpleasant/unsmiling female staff affected my stay/experience to a large extent. She was rude, came across as unwelcoming and unpleasant when I checked in on 20 March 2025 in the early afternoon. During our whole interaction/check-in process, she never once smiled, rudely answered some of my questions, and later (at about 4 pm) when I returned the breakfast coupons at the counter (as I didn’t need the coupons), behind my back (as I walked away from the reception counter), I heard this rude female staff laugh very very loudly and probably crack jokes (in Japanese) about my returning the coupons.
I hope ANA Crowne Plaza Kyoto can improve their quality of staff training.
投稿者Corporate
対象2025年4月9日
Hi Dav Brendon,
Thank you for staying at theCrowne Plaza Hotels & Resorts Kyoto and sharing your experience. Hosting one of our IHG® One Rewards Diamond Elite members is a pleasure, and we appreciate your loyalty since 2010.
Our goal has always been to provide our guests with the best hospitality service and exceptional guest experience and I'm sorry for what you experienced during your visit. We understand how important a clean environment is to our guests, and we will work with our staff to ensure that best practices are in place.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
Case Manager
IHG® Hotels & Resorts Service
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Welcome to the Holiday Inn Hotel & Suites in Stockbridge, GA
Located off Interstate 75, exit 228, 15 minutes south of Atlanta Hartsfield - Jackson International Airport, the Stockbridge Holiday Inn Hotel & Suites is one of the premier hotels on the south side of Atlanta. Whether you are an executive always on the run, or just stopping over on your journey to another destination, our staff is here to provide you with an unprecedented level of service.
Our new Holiday Inn Hotel & Suites Stockbridge - Atlanta has a 5-story, spectacular atrium lobby offering many areas for casual gatherings. The Burger Theory restaurant provides casual dining, with a focus on fun food, if you don't feel like going out for dinner room service is available until 10 pm. Or you can simply relax in one of our well-appointed 2-room suites, complete with two flat screen TVs.
If a special event or corporate meeting is in your plans, our conference facility will accommodate up to 40 people, and a Boardroom seats up to 12 people. Additionally, in-house catering is available, with a wide array of menu choices.
The next time your travel plans call for a hotel in the Atlanta metro area or Stockbridge, GA, give us a call. We promise to provide you with the best in Southern hospitality at our Stockbridge, GA hotel!
全体2 ／ 5
Hotel is very loud.
投稿者 Brian OD
場所 Niceville, FL
Hotel is loud, the corner room did not get any of the wifi in the hotel. The air conditioner was also very loud that hindered sleeping.
投稿者Corporate
対象2025年4月9日
Hi Brian OD,
Thank you for staying at our Holiday Inn & Suites Stockbridge/Atlanta Interstate-75 during your delayed flight. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I'm sorry to learn about what happened, and I acknowledge your experience. For us to track and enhance the quality of our service, I forwarded your feedback to our local managers.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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ホリデイ・イン & スイーツ サイゴン エアポートは、ベトナム初のホリデイ・イン ホテルであり、世界クラスの食事とエレガントなフランス植民地時代の建物で知られる活気に満ちたこの都市で旅する喜びをご提供しています。
ビジネスあるいはレジャーで旅行するかどうかにかかわらず、当ホテルにある350室は趣深く設えた禁煙ルームとスイートルームでお客様のご滞在を快適することをお約束します。無料シャトルまたは専用リムジンサービスでタンソンニャット国際空港からわずか10分の位置にあり、ホーチミン市のダウンタウンの素晴らしいショッピング街やお食事をとれる場所まで20分ほどしかかかりません。
各部屋からは、サイゴンの「古いものと新しいものが交わる」スカイラインの壮大な景色や手入れの行き届いたプールデッキのリラックスした景色を楽しめます。レジャーでお越しのお客様には特製の柔らかくしっかりした枕や最先端のIPTVなどの行き届いたアメニティを提供し、ビジネスでお越しのお客様には無料の高速インターネットをご利用いただけますし、ビジネスセンターやライブラリーラウンジをご利用いただけます。内蔵のLEDウォールと最先端の視聴覚技術を備えたソングサイゴンボールルームは、展示会、会議、思い出に残る結婚式など、様々なフォーマルシーンに合わせて最大800人のゲストを収容することができます。
サイゴンのコスモポリタンなダイニングシーンを反映した終日営業のMANJA MANJAレストランでは、夏らしい南ベトナムの大人気料理や伝統的なイタリア料理の日差しをいっぱいに浴びた風味を提供しています。15階の屋上から市内を見てみたり、ロビーラウンジやプールサイドデリでくつろいだりすることができます。
全体3 ／ 5
Disappointing TV connectivity
投稿者 RT-9
場所 Singapore
All good except for your horrible LG TV that cannot even connect to my mobile for even 5 mins and get disconnected. Is truely disappointing ...!
投稿者Corporate
対象2025年4月9日
Hi RT-9,
Thank you for your continued loyalty as a Silver Elite member of IHG® One Rewards, and for choosing Holiday Inn Hotel & Suites Saigon Airport for your recent stay. We’re committed to providing a warm, welcoming, and memorable experience. I am sorry we missed making your stay seamless this time.
Your feedback has been shared with our hotel management team, and I trust they will take the appropriate steps to ensure we meet the high standards our guests expect and deserve.
We truly appreciate you taking the time to share your experience. We hope to have the opportunity to welcome you back and demonstrate our dedication to exceptional service.
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo – Western Crossing is designed from the ground up…just for you. We are just minutes from the Baptist St. Anthony’s Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there’s shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away.
When it’s time to get connected we know what you need—free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our “Just like home” Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.
When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay…for a week, a month or even a year.
全体2 ／ 5
Do not recommend
投稿者 Feather
場所 Joseph OR
No attention to detail, several items broken in the bathroom, microwave too large for the space could not open the door completely, drain in tub clogged and the breakfast was terrible!
投稿者Corporate
対象2025年4月9日
Hi Feather,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Staybridge Suites Amarillo-Western Crossing.
Our goal is to elevate your stay with our upscale amenities and services, and I'm sorry to hear about the situation you encountered. We're dedicated to providing a peaceful and serene experience, so I shared your feedback with our hotel management for continuous improvement to ensure that guests receive the service they expect.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。