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- レビューコメント数75591
- 役立ち度投票数348
- 最初のレビューコメント2017年2月14日
- 最後のレビューコメント2025年4月15日
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Welcome to our hotel in Lacey, Washington, near the Washington State Capitol and St. Martin's University. Whether you're visiting for business or exploring the beauty of the Pacific Northwest, you'll love having a comfortable home base.
Hike the trails at Olympic National Park, ski the slopes at Crystal Mountain Ski Resort, or take in stunning views of Mount Rainier National Park—all within easy reach. For business travelers, we're conveniently located near government offices in Olympia. You can easily access downtown Lacey and Olympia.
Start your day with our complimentary breakfast with fresh, hot eggs, proteins, pancakes, fruit, cereal, and coffee. Stay active in our fitness center or unwind in our indoor pool after a day of exploring or attending meetings. Our spacious rooms are designed with your comfort in mind. Whether you're here for work or adventure, our Lacey hotel ensures a restful stay and easy access to all the area offers. We look forward to welcoming you to the beautiful Pacific Northwest!
全体
1 ／ 5
Nasty carpet and chair
投稿者 pickle928
場所 Washington
nasty carpet stains and chair had nasty looking stains
投稿者Corporate
対象2025年4月13日
Hi pickle928,
Thank you for being one of our valued guests, and we appreciate your stay at the Holiday Inn Express Lacey - Olympia.
While we are committed to offering frictionless experience for guests, I am sorry to learn about the situation. Your feedback means a lot to us, so I shared it with our hotel team for future improvements.
I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
Welcome to the Holiday Inn Express Hotel & Suites Jackson-Coliseum , conveniently located just off I-55 on High Street - Exit 96B. The Mississippi Coliseum & Fairgrounds are right next door and the Downtown Business District is a few blocks away. The Holiday Inn Express Hotel & Suites Jackson-Coliseum has a perfect, central location for anyone visiting Jackson, Mississippi. We are just minutes away from museums and historic sites, restaurants and nightlife, and shopping and sightseeing. Whether traveling on business or pleasure, enjoy amenities that will keep you productive and comfortable while away from your home and office, such as, Free Wi-Fi access throughout the entire building, refrigerator, microwave and 37-inch HD TV in all guest rooms, complimentary Express Start Breakfast , an on-site Business Center, Fitness Facility, and a seasonal, outdoor swimming pool. The Holiday Inn Express Hotel & Suites Jackson-Coliseum features premium hotel accommodations with 77 guest rooms and 31 deluxe suites, over five floors, all interior corridors and ground-floor meeting space. Our 100 percent smoke-free facility offers complimentary parking . The onsite Magnolia meeting room will hold up to 35 people classroom style. It's the perfect size for corporate meetings, training classes, family gatherings, and receptions.
全体3 ／ 5
Charger Help
投稿者 Lightning Boy
場所 southern Illinois
Only one of six EV chargers worked. The Tesla charger was the only one. I needed an adapter to charge my Ford Lightning.
投稿者Corporate
対象2025年4月13日
Hi Lightning Boy,
Thank you for staying at our Holiday Inn Express & Suites Jackson Downtown - Coliseum during your leisure travel. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Holiday Inn Express® Hotel near San Juan’s Cruise Port
Allow our hotel's location in the exclusive Condado area to be the starting point to your San Juan experience. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants.
Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy nightlife in Condado, within walking distance of the hotel. Visit Old San Juan and experience over 500 years of history, or go to Casa Bacardi tour and enjoy rum tasting.
We are also very close to both Isla Grande and Luis Muñoz Marin International Airports; and less than ten minutes away you will find Puerto Rico Convention Center.
Start your day with our free-of-charge Full Breakfast. Coming back from a day out, relax in the outdoor pool and whirlpool tub, or go for a workout in the 24-hour Fitness Center. Guests can stay connected in the Business Center with recently updated free high-speed Wi-Fi Internet access.
全体2 ／ 5
Not a good stay, left early
投稿者 Mike L
場所 Florida
Had a bad experience with my room. The AC had a rattling noise that made it difficult to have a good night sleep.
TV was not working properly so I was not able to watch anything without interference.
Showed was clogged and slowly draining so I had to close the water for a few minutes before finishing taking a bath.
TV was not working properly so I was not able to watch anything without interference.
Showed was clogged and slowly draining so I had to close the water for a few minutes before finishing taking a bath.
投稿者Corporate
対象2025年4月13日
Hi Mike L,
It's always a pleasure hosting you as one of our Platinum Elite members for IHG One Rewards. Thank you for choosing to stay at the Holiday Inn Express San Juan Condado.
While we strive to provide a great place to rest and recharge, I am sorry to learn that some aspects of your visit turned out otherwise. I have shared the feedback with our hotel management as we’re committed to learning from this and ensuring our guests' experience is much more enjoyable.
We are looking forward to your next visit.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Located near the University of Toledo and Franklin Park Mall, the award winning Holiday Inn Express & Suites Toledo West combines modern comfort with top-notch amenities, and a convenient location. We offer easy access to attractions like the Toledo Zoo and the Toledo Museum of Art. Catch an exciting Toledo Mud Hens game or visit local shops and restaurants.
Start your day with our complimentary Express Start™ Breakfast buffet, stay active in our 24-hour Fitness Center, and take a dip in our refreshing indoor pool. Take advantage of our meeting room and Business Center.
At the end of the day, unwind in our spacious, modern guest rooms with thoughtful amenities including free parking and free Wi-Fi.
Whether you’re here for business or leisure, we provide the perfect blend of relaxation and productivity to elevate your stay in Toledo.
全体1 ／ 5
No help from staff.
投稿者 Amanda
場所 Detroit, MI
We came for a baseball game, checkin was relatively fine, but the hotel didn’t seem in great condition. All of the floors were sticky throughout the lobby, elevator, and bathroom in the room.
We came back and tried to sleep, but there was so much noise from the room next door that we weren’t able to fall asleep. We tried contacting the front desk and went down to the lobby, but there was nobody there. We waited for several minutes and even tried knocking on the back door - we could hear someone watching videos - but nobody showed up. We knew we wouldn’t be able to sleep so we ended up having to leave around midnight.
I’ve tried contacting this hotel twice since then to bring the situation to light and so far the hotel has completely ignored me.
On top of that, they tried charging me $20 more than my reservation confirmation, which only changed once I complained about it.
Definitely would not stay again - there are other better hotels in the same parking lot that are much better experiences
We came back and tried to sleep, but there was so much noise from the room next door that we weren’t able to fall asleep. We tried contacting the front desk and went down to the lobby, but there was nobody there. We waited for several minutes and even tried knocking on the back door - we could hear someone watching videos - but nobody showed up. We knew we wouldn’t be able to sleep so we ended up having to leave around midnight.
I’ve tried contacting this hotel twice since then to bring the situation to light and so far the hotel has completely ignored me.
On top of that, they tried charging me $20 more than my reservation confirmation, which only changed once I complained about it.
Definitely would not stay again - there are other better hotels in the same parking lot that are much better experiences
投稿者Corporate
対象2025年4月13日
Hi Amanda,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Express & Suites Toledo West.
We aim for an efficient stay by providing the services our guests need, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better. I've sent a separate email to discuss this further, and I hope you can look it over when you have time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
The Holiday Inn and Suites Salt Lake City Airport West offers some of the best accommodations in Salt Lake City. Guests enjoy the convenience of staying within 5 minutes of the new SLC International Airport, as well as our complimentary airport transportation daily from 4am - midnight. Our convenient location puts you within 10 minutes of downtown Salt lake City, within close proximity to Antelope Island State Park, City Creek Center, Great Salt Lake State Park, Hogle Zoo, Lagoon Amusement Park, Maverik Center, Red Butte Garden, Salt Palace Convention Center, Salt Lake Regional Athletic Complex, Temple Square, Tracy Aviary, Utah State Capitol, Utah State Fair Park and Vivint Smart Home Arena.
Guests love our amenities which include Keurig coffee makers, mini refrigerators and recently upgraded bedding in every room. Stay connected with our free high-speed internet access and business center. Our hotel is designed to bring families and friends together with our indoor pool, whirlpool, fitness center and flexible banquet space.
Our Wingtips Bar and Bistro is onsite, so feel free to catch up over a drink or meal downstairs.
全体1 ／ 5
Wouldn't recommend
投稿者 Tiffany
場所 Billings, MT
The desk clerk staff is rude, there's no breakfast, unless you want to pay almost $20 for it. The rooms are old fashioned and not very inviting.
投稿者Corporate
対象2025年4月13日
Hello Tiffany,
Thank you for staying at our Holiday Inn & Suites Salt Lake City-Airport West. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
Thank you for staying at our Holiday Inn & Suites Salt Lake City-Airport West. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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Welcome to the Holiday Inn Express & Suites Lincoln City, your gateway to Oregon's stunning coast and vibrant attractions! Nestled just blocks from the Pacific Ocean, our hotel places you moments away from Lincoln City’s sandy beaches, where you can soak in breathtaking sea views and enjoy coastal strolls. Explore local treasures like the Chinook Winds Casino, Lincoln City Outlets, and the renowned Lincoln City Glass Center, or visit Taft Park, a perfect spot for watching sea lions bask.
We’re proud to be pet-friendly, so your four-legged companions can join in on the adventure. Indulge in top-notch amenities, including a fully equipped Fitness Center, an inviting indoor pool and hot tub, and our signature Express Start™ Breakfast buffet. For business or social gatherings, make use of our versatile meeting space and Business Center. Guests also enjoy complimentary parking and Wi-Fi throughout their stay. At the end of the day, retreat to our spacious guest rooms and suites featuring premium bedding, modern décor, and thoughtful bath amenities designed for ultimate comfort.
Discover the perfect blend of coastal charm, convenience, and comfort at Holiday Inn Express & Suites Lincoln City – your ideal home away from home on Oregon’s coast!
全体2 ／ 5
Wish we didnt stay here
投稿者 Tiffany
場所 Washougal, wa
From check in to checkout this stay was not pleasant. Kimberly tried to make it better.the lobby, main halls and elevator were incredibly dirty!!! Pool cloudy, our first room-yes I said first- was dirty. Sheets had sand, one pillow case and a dirty footprint .kimberly moved us to a different room and the fireplace didn’t work. We were told none of them did because they didn’t have anyone to services e it. People above us were loud, breakfast choices were the same all mornings of our stay and they ran out of coffee more then once. We stay at holiday in all over the US and this was the worst experience ever! If it was prepaid we would have left!!!
投稿者Corporate
対象2025年4月13日
Hi Tiffany,
Thank you so much for staying at the Holiday Inn Express Lincoln City, and we appreciate your loyalty as an IHG One Rewards member.
We dedicate ourselves to providing an excellent hotel experience, and I am sorry to learn about the situation. I have shared the feedback with our hotel management as we’re committed to learning from this and ensuring our guests' experience is much more enjoyable.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
The Holiday Inn Express & Suites Houston IAH-Beltway 8 is nestled just 6 miles from George Bush Intercontinental Airport. Take advantage of our complimentary airport shuttle. The shuttle is offered 24hrs Mon-Fri, 7AM-11PM Sat and Sun. This new hotel is easily accessible on major freeways to get you around the city .
There are many companies surrounding us such as: Halliburton, General Electric, Baker Hughes, and Schlumberger. The hotel is located within 15 miles from Splashtown Waterpark, Sam Houston Raceway, shopping at Deerbrook Mall and The Woodlands Mall. In addition, see what Houston has to offer at nearby Downtown Houston, The Galleria, NRG Stadium, Toyota Center, Houston and much more .
The Holiday Inn Express & Suites Houston IAH-Beltway 8 has 100% smoke free rooms and offers a well-equipped fitness center so you can keep up with your daily regimen. Stay Smart with our complimentary Express Start Breakfast bar with hot food and fresh coffee. The Holiday Inn Express Houston IAH-Beltway 8 is the Smart choice, and we look forward to your stay .
全体3 ／ 5
Elevator broke
投稿者 Houston Texas
場所 Houston Texas
Call before booking because elevator was broke and you had to use the stairs to carry your luggage up to your room
投稿者Corporate
対象2025年4月13日
Hi Houston Texas,
We are glad to host one of our IHG One Rewards Diamond Elite members. Thank you for choosing to stay at the Holiday Inn Express Houston Inter-American Highway - Beltway 8.
I understand that a comfortable and enjoyable experience is essential during your visit, and I'm sorry to learn about the situation you've encountered. We take your feedback seriously, as it plays an important role in our improvement efforts. I’ve made our hotel team aware of your experience to focus on making the necessary adjustments.
Thank you for making us a part of your journey.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
1926年にヴァンダービルト一族の支援により建設されたニューヨークの豪華ホテルは、時を超えたうっとりするような魅力とモダンなエレガントさを併せ持っています。マンハッタン中心のランドマークとなっており、5番街でのショッピングやニューヨークならではの様々な経験を楽しむベースとして理想的です。近代美術館や、360度のパノラマが楽しめるTop of the Rock（トップ・オブ・ザ・ロック）、世界的に有名なセントラル・パークも徒歩圏内。街の探索の後は、優雅なBarclay Bar & Grillで、リラックスしたひとときをお食事をしながらお楽しみいただけます。
全体1 ／ 5
If a relaxing, worry free NY visit is what your looking for, then definitely DO NOT stay here!
投稿者 IHGmember??
場所 Philadelphia
I’m a Diamond elite member that came to visit to celebrate a birthday, asked for adjoining rooms which was told they have when reservation was placed, which was two weeks prior. Called 3 more times to request as well leading up to the trip, as traveling with two middle school girls, Did not happen
Also requested, early check in when called, did not happen, so left bags with bell hop, check in is at 3 and hotel would text or call when both rooms were ready.
Did receive a text and came back at 4 again check in was at 3
Well only one of the rooms was ready, I could get rooms on separate floors, again traveling with two minors. Was told the second room next to the one, not adjoining would be ready in 30min and the key would be brought up. This did not happen, had to go retrieve key over an hour later.
Turn the TV on and guess what? Does not work, so I get to talk to the front desk and someone has to come up. Did I mention I have two teens with me.
Theses reservations were booked using my IHG points, cause you know Diamond elite members must stay a TON with IHG to be one
So when checking in I was told I get free $30 credit to use for the bar/restaurant/mini bar in the rooms.
So after dinner figured I would use that, two drink total $58 and some change along with cash $10 tip, less then $60, told the bartender we were using the credit and that I was using it for both room. Signed the check with both room numbers attached as the bartender said yeah no problem. Well as you can guess surprise again it was a problem, will get to that when checking out.
Next day Asked for a late checkout for the day prior and every time I called before arriving, which was told I did have, apparently though both sets of Keys for both rooms did not the next day.
So crazy enough I got the pleasure to go down and talk to the front desk again so we can retrieve our luggage.
So I’ve saved the best for last!
So had to wait in line as other guests were there prior, understandable as this is due to the room keys not working.
Figured I would check out as well, so I say to the front desk, my keys are not working I’d like to get back into the rooms to retrieve our luggage and check out.
I also said I have two rooms, they were booked on points and just wa t to make sure I wasn’t charged along with saying thank you.
He Does the keys, prints out the receipts hands them to me does not look up at all nor says a word.
So I take the receipts, walk 2 step when I look at it, well guess what multiple charges attached! Really! Why wasn’t this told to me when I said there shouldn’t be any charges??
So I stop, as another customer is now there, he was nice enough to say go a head as he knew u was right there.
So that $30 credit I was suppose to have, well guess what! Got charged for the drinks!
And even better the hotel has the nerve to charge an Amenity fee and taxes on each room. Amenity fee?! For what? All the pain and suffering the hotel caused?
When asked the front desk what these charges were and tried to explain about the credits I was told I had he said, and this is classic
If you have any problems with this you’ll get a questionnaire sent out to you that you can fill out. WHAT! Again really!
I proceeded saying that is how you handle things like this
He did come right back and say do you want to speak to the manager which I replied Yes along with a thank you.
So manager comes out I explain everything that happened and that not one thing went well or right with the trip,
Questioned the changes, as he says you didn’t use the credit, I said let’s go get the receipts as I said when I ordered I told the bartender and wrote both rooms on the receipt.
He did remove those charges, now to the Amenity charges for the Magnificent, luxury, extravagant, worry free, excellent service cost that I was received during the stay charges, and I can go on and on, absolutely nothing!
I would of received better service from a roadside non chain motel, rather then here.
Final words
I currently have 8 nights booked already with IHG for travel through May 17th, that is just as of now, as I am sure I will be adding days in between.
I currently have 8 nights booked already with IHG for travel through May 17th, that is just as of now, as I am sure I will be adding days in between.
Conclusion
They will be cancelled by end of week!
They will be cancelled by end of week!
投稿者Corporate
対象2025年4月13日
Hi Valued Guest,
Thank you for staying at our InterContinental New York Barclay to celebrate a birthday. We appreciate you for being one of our IHG One Rewards Diamond Elite members.
Our hotel aims to deliver quality service and responsibility. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center.
Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina.
The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events.
We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
全体2 ／ 5
Comfortable bed, everything in the room is outdated. I did not feel confident with regards to the quality of the room cleanliness. Towels unclean.
投稿者 LandM
場所 Corpus Christi
Room did not appear to be clean, toilet was very low to the ground. Towels were not clean. The neglect of the room seemed like it was due to be demolished the next day. Bed was comfortable. Bar service was poor. We were not acknowledged until the food menus was tossed our direction. We ate dinner at the Omni. Their service was great. I only stayed at this hotel because the Omni was booked for the conference that I attended.
投稿者Corporate
対象2025年4月13日
Hi LandM,
We appreciate you as one of our valued guests, and thank you for choosing Holiday Inn Corpus Christi Downtown Marina for your stay.
While we aim to make sure that our hotels are always clean and service is always friendly, I am sorry to learn that some aspects of your visit turned out otherwise. We appreciate you bringing this to our attention. I have shared your comments with our hotel team so that they can look into the areas to improve.
We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
ショッピング、ナイトライフやビジネス街であるスクンビットの中心地にてご滞在をお楽しみください。バンコク市内への快適なアクセスは徒歩圏内に位置する BTSスカイトレイン アソーク駅、プロンポン駅とMRTスクンビットをご利用ください。 スワンナプーム国際空港やドンムアン空港へのアクセスは車で約３０分です。
バンコクのメジャー施設であるラグジュアリーとライフスタイルの最新複合ショッピングモールである ターミナル21やエンポリアム・エムクオーティエ へも徒歩圏内。スカイトレインに飛び乗り セントラルワールド、サイアムパラゴン、サイアムディスカバリー、プラトゥーナムショッピングモールやチャトチャックウィークエンドマーケット へも快適に足をお運びいただけます。ホテル周辺には緑豊かなベンジャシリ公園、 タイ料理のみならず各国料理をお楽しみいただけるレストランが位置しております。
当ホテルは地域企業や国際的企業の中心に位置し、インターナショナル病院である サミティベート病院やバムランラード病院 へは車にて役15分と安心にご滞在いただける立地です。
エグゼクティブラウンジ では、専用プライベートチェックイン・チェックアウトスペースにてスムーズにお手続きください。またご滞在中にはご朝食、終日お楽しみいただける軽食、夜にはカナッペとともにご提供させていただくカクテルパーティー、無料Wifiや専用ミーティングルームをご用意してお待ちいたしております。 ミーティング、イベントやウェディングパーティー は経験豊富なイベント専門スペシャリストがお手伝いさせていただきます。
全体3 ／ 5
Never saw the manger
投稿者 Jerry
場所 Ohio, USA
I lived there eight days and file a complaint on the second day. I want to talk th o the manager, but he never showed up
投稿者Corporate
対象2025年4月13日
Hi Jerry,
Thank you for being one of our IHG® One Rewards Diamond Elite members and for choosing to stay at the Holiday Inn Bangkok Sukhumvit.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about your experience. Our team is passionate about providing the highest quality service, so I shared your feedback with our local team for the necessary steps to be taken to enhance our services and elevate guests' overall satisfaction.
We look forward to hosting you again.
Yours in hospitality,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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