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  • レビューコメント数
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    2017年2月14日
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    2025年4月14日
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Welcome to our Warrensburg, MO hotel. Old Drum may have taught us that man’s best friend is a dog but the Holiday Inn Express & Suites Warrensburg North is a traveler’s best friend. Guests appreciate a convenient location off Hwy 50 and being near Whiteman Air Force Base, University of Central Missouri, as well as local and international manufacturing companies. When business brings you to central Missouri, you will find everything you need near our convenient location. Whiteman AFB is just 12 minutes away and UCM is less than five. Save time by hosting your meetings in our meeting/board room, with complimentary Wi-Fi. Our 24-hour Business Center ensures you have the tools you need to stay productive. Our hotels guests in Warrensburg, Missouri are minutes from the areas major attractions. Knob Noster State Park and Montserrat Winery are just down Hwy 50. Do not miss the historic courthouse and picture perfect city parks such as Blind Boone Park. No matter what has you looking for hotels in Warrensburg Missouri, Holiday Inn Express & Suites is the answer to your search. Each stay is an oasis of comfort, including an invitation to enjoy our complimentary hot Express Start Breakfast. A Fitness Center and indoor pool are extra amenities for you to enjoy during your stay. For the finest hospitality around choose Holiday Inn Express and Suites Warrensburg North.
 
全体
1 / 5
15
Staff at front is horrible
投稿者 chip 場所 Missouri
As I asked for a room the front desk canceled my reservation so that the could charge more money. After calling corporate because there is no way to get help otherwise I got stuck with a larger bill and issues that two weeks later not solved. Horrible experience would not recommend.
カスタマーのアバター
投稿者
対象2025年4月13日
Hello chip,

Thank you for staying at our Holiday Inn Express & Suites Warrensburg North. We appreciate your loyalty as an IHG® One Rewards Silver Elite member and for making IHG Hotels & Resorts your travel partner.

Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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Warm hospitality and comfort combine at voco® Riyadh . An award winning hotel and the preferred destination for Riyadh Season. You’ll find us on King Fahad Road , close to government offices and Riyadh Park Mall , with fast access to King Khalid International Airport . Spacious rooms offer our hallmark voco™ styling, with powerful rain showers in marble bathrooms, plus media hubs for all your devices, and there’s a choice of global dining in six restaurants . You can swim in our pools or work out in the Fitness Centre, and we have separate facilities for treatments at the award-winning Soul Spa & Wellness . Our twenty two versatile event spaces include banqueting for 1,200, theatre-style conference rooms and an impressive ballroom for parties.
 
全体
3 / 5
35
Good overall
投稿者 Saad
Bein sport only one channel is working out of 5, there is no welcoming received, after I asked the bring one dish fruits , however , before it was great with sweet and fruits.
Response , I have damage of iron and I’m waiting 2 nights to get new one.
Thanks
カスタマーのアバター
投稿者
対象2025年4月13日
Hi Saad,
We are pleased to have you as one of our IHG One Rewards Platinum Elite members. Thank you for your recent stay at the voco Riyadh.
While we specialise in memorable first impressions and personalised experiences, I am truly sorry that the stay turned out differently. I want to personally thank you for sharing your thoughts. I've passed along your feedback to our hotel team so we can improve for the future.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
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Award-Winning Holiday Inn walking distance to Greensboro Coliseum Stay just 15 minutes from Piedmont International Airport (GSO) at the closest hotel to the Greensboro Coliseum. We are only one mile from the Coliseum and Greensboro Aquatics Center and minutes from Greensboro’s most popular sites and attractions. We are walking distance to Four Season Towne Center Mall and the Koury Convention Center, where you’ll find a wide range of specialty stores and restaurants. Enjoy easy access to downtown Greensboro where you can enjoy the city’s rich history and family-friendly activities. Be sure to check out the International Civil Rights Center & Museum, Greensboro Children’s Museum, and LeBauer Park. Be sure not to pass up the opportunity to visit the Greensboro Science Center. The Greensboro Science Center is an aquarium, museum and zoo – all in one location. Greensboro, NC is the corporate home of the Atlantic Coast Conference (ACC) and often hosts the ACC Tournament. Our location off I-40 puts you within a couple of miles from the University of North Carolina at Greensboro (UNCG) and North Carolina A&T. Enjoy all the amenities our property provides for your comfort and convenience. Get in your workout in our expansive Fitness Center or take a swim in the seasonal outdoor pool.
 
全体
1 / 5
15
Great location
投稿者 Molovestotravel 場所 Nc
If I could base this review solely on location it would be a 10! But my experience here was not the best! Upon arrival the young lady that checked us in was awesome as well as the young man that assisted! The problems started at night as my friend and I were sitting in the car to charge our phones due to us leaving our wall pieces, the security guard harassed us until we were forced to come inside! 2 women with dead phones! Later on the night we received a phone call from someone (unbeknownst to us as to how they knew to call that hotel or the room) then we received a call from the night audit manager telling us we had a package ( that we didn’t order) we checked out immediately we did not feel safe at that point! Convenience yes, feeling safe not worth it!
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Molovestotravel,

Thank you for staying at our Holiday Inn Greensboro Coliseum. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn and I'm sorry to learn about what happened. I have shared your comments with our hotel management and I've sent an email to be able to talk about this more. I hope you can read it at your most convenient time.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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Prime Location On Broadway with Free Breakfast In Nashville! Discover the Heart of Nashville at Our Broadway Location with Complimentary Breakfast Experience the essence of Music City with a stay at the Holiday Inn Express Nashville Downtown - Broadway. Our hotel is strategically positioned in the heart of downtown Nashville on Broadway, offering contemporary and comfortable accommodations tailored to meet the needs of today's discerning travelers. Find a world of convenience with our array of on-site amenities, including a seasonal outdoor pool, a 24-hour Fitness Center, and a complimentary Express START breakfast to kickstart your day. Our prime location grants you easy access to iconic attractions like the Honky Tonk Highway, Music Row, Nissan Stadium, Bridgestone Arena, Centennial Park, Ryman Auditorium, the Grand Ole Opry, Vanderbilt University, and more. If you're in town for business, use our 10,000 square feet of versatile event space and discounted group room blocks. No matter the reason for your visit, elevate your Nashville experience at the Holiday Inn Express Nashville Downtown - Broadway, proudly standing as the largest Holiday Inn Express in the United States.
 
全体
2 / 5
25
Keep Searching
投稿者 Andrea 場所 Tampa, FL
One unaddressed issue after another. Followed by unanswered promises and a trip to the airport that they offered and then we were left with the bill. The icing on the cake. The location was perfect but the stay was less than
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Andrea,

Thank you for staying at our Holiday Inn Express Nashville Downtown - Broadway. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
Our goal is to let our guests experience a relaxing time with us and I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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Discover the epitome of hospitality in the heart of San Diego at Hotel Indigo San Diego-Gaslamp Quarter. Experience our vibrant neighborhood, just steps away from the excitement of Petco Park, where you can catch MLB in action. Whether you're visiting for a convention like Comic-Con at the nearby San Diego Convention Center or exploring the Gaslamp Quarter, our hotel is the ideal spot for a San Diego stay. Renowned for genuine hospitality and pet-friendly enthusiasm, our LEED-certified, award-winning hotel boasts fantastic views, modern amenities, and a premier location, making it the top choice for all your California dreams. Our newly opened Borrego Rooftop Kitchen and Cocktails is a desert-inspired oasis boasting dynamic food and beverage pairings with stunning skyline views.
 
全体
2 / 5
25
bad service from front desk
投稿者 J4ckaTs
.. I don’t want to waste my time with this review
.. I don’t want to waste my time with this review
.. I don’t want to waste my time with this review
カスタマーのアバター
投稿者
対象2025年4月13日
Hello J4ckaTs,

Thank you for staying at our Hotel Indigo San Diego-Gaslamp Quarter. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Hotel Indigo and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Within Minutes to Port Everglades Cruise Port and Convention Center Welcome to the Holiday Inn Express Cruise Airport Hotel. We are within walking distance to the Port Everglades Cruise Port entrance and the Greater Fort Lauderdale Convention Center. Our hotel is the perfect location for business and leisure travelers. Located just minutes from Fort Lauderdale International Airport, Downtown Fort Lauderdale, Fort Lauderdale Beach, and Las Olas Boulevard in the heart of Fort Lauderdale between Miami and West Palm Beach. We are close to many things to do in Fort Lauderdale including the Beach, the shops, restaurants, and the Waterways. Guests can take a stroll to many local favorite restaurants, jump on the Sun Trolley and go to the beach or the Galleria Mall, or enjoy the Water Taxi on Intercoastal waterways. Other To-Do attractions include the Museum of Discovery and Science, Jungle Queen Riverboats, Swimming Hall of Fame, and the Riverwalk. We've designed our contemporary hotel with the traveler in mind, which is why we offer Wi-Fi and hot breakfast. Maintain your workout routine at our Fitness Center or go for a swim in our Outdoor pool. Each room is equipped with a microwave, refrigerator, Keurig, 43" TV and numerous plug outlets. Guests can enjoy our brand new extension with three floors of covered parking and Meeting Space.
 
全体
3 / 5
35
One NIght Dirty Stay
投稿者 Eagle8406 場所 Atlanta
I stayed on March 30th, before going on a cruise. The floor was awful, not sure if it was the carpet or the entrance floor, but it made my feet as dirty as walking in mud would. That part of the cleanliness issue was awful. The room wasn't as clean as I expected it to be, with the bathroom needing help, and to be renovated. The air conditioning was loud and made inconsistent noise.
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Eagle8406,

Thank you for staying at our Holiday Inn Express Fort Lauderdale Cruise-Airport. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Overlooking The Wharf, Washington D.C.'s vibrant new waterfront district, InterContinental Washington D.C. – The Wharf offers a resort-like retreat with effortless access to the city's most iconic attractions. Enjoy spectacular views of the Potomac River, a remarkable rooftop pool, and a tranquil onsite spa. Explore the nearby National Mall, Washington Monument, and the Smithsonian museums. Rest in splendor in our sophisticated and spacious rooms and suites.
 
全体
3 / 5
35
Mixed feeling stay
投稿者 Patty
We booked three reservations for three nights to use ambassador free night certificate (2 nights) and point redemption (1 night) for one room and another room on the third night for family gathering. It’s very nice of Ahmer Rasheed (Guest Relations Manager) to reach out for pre-arrival contact. He provided excellent service. We looked forward to this stay. I happened to meet him in person. He’s polite and has great service mind. Intercontinental is lucky to have him. We appreciate the upgrade for both rooms, assign next room for family and other things.
The room is clean and comfortable. Lobby is beautiful. Doorman and other luggage staff at lobby are eager to help out. Location is excellent. Rooftop is beautiful. Staff extended help to carry stuffs to room and reached out to keep luggages so we can do something else. Everything was great except the checkin staff’s willingness to provide information on the amenity fee, their consistent knowledge, the amenity fee itself and breakfast.
Breakfast was average to below average but service was great. We tried 5-6 dishes during the stay. The only yummy and impressive dish is Maryland Crab Quiche.
Beware of the daily amenity fee, which includes a $15 credit for food and beverage at the hotel's bars and restaurants, and another $15 credit for the minibar. I tried to confirm how it worked or any cut off time each day (e.g. until 2 pm the next day) but I didn’t get good answer. I realized later that it’s by design making this confusing so you can’t use it or will pay more at the end.
During our three nights stay, we consumed one cashew nut box ($12) on the first night. We had one can of coke ($7) and a bottle of sprinkling water ($9) on the second night. We took one box of M&M ($9) and one box of snickers ($10) on the third night. Total is $47 before tax so we should pay for the cost exceeding $45 or a little more each day. At checkout staff said that we paid $6.19 for sparkling water which is confusing but overall it’s reasonable for three night stay. However, a few days later we received another charge of $37.80 for minibar so we paid a total of 88.99 ($45+$6.19+$37.80) for $47 mini bar cost. Also there’s no Pringle in the room from the start but we were probably charged for it from an unidentified item. So we recommend you to do your due diligent once you enter the room. Be sure to verify your minibar stock with menu to avoid paying for something not in stock. Also please request staff to check your minibar stock before checkout to avoid any surprised charges.
As for another $15 credit amenity fee, that won’t apply at the restaurant or tips. I found out at checkout that it’s ONLY for drink at the bar (at night only) which is contradict to the published policy. Also there’s no $20 F&B credit per Ambassador stay.
I sent an email to front desk inquiring the charges but nothing happened.
So if you choose to stay at this hotel, please understand you are required to do homework and double check hotel’s work otherwise it’s going to cost you. If you are good with handling hassle or assuming that amenity fee is part of the hotel night rate and not using it, this hotel is right for you.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi Patty,
Thank you for staying at our InterContinental Washington District of Columbia - The Wharf and sharing your experience. We appreciate your loyalty as our IHG One Rewards Diamond Elite and Ambassador member since 2016.
We work hard to provide the convenience and comfort that our guests need during their stay at our hotel. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference for further improvement.

We hope you allow us to share a more positive experience soon!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Roseburg, Oregon Hotel's Guests Stay Smart. On the banks of the South Umpqua River, the Holiday Inn Express® Roseburg hotel is strategically positioned for breathtaking views and a central location that is just minutes from area businesses. Whether you're a corporate or leisure traveler, you're sure to enjoy your stay at our hotel in Roseburg. With quick access to the VA Medical Center, Mercy Hospital and Roseburg Forest Products, lodging with us in Roseburg, Oregon makes travel a breeze. The free high-speed, wireless Internet access and well-equipped Business Center help you catch up with work or prepare for conferences that can be held in our 1,500-sq-ft meeting space . For guests looking for family-friendly attractions while at our hotel in Roseburg, we're close to the Wildlife Safari, where children can enjoy a first-hand glimpse of over 500 animals in their natural habitats. Outdoor lovers can experience the best of Oregon by whitewater rafting on the North Umpqua River, touring the wineries, or spending an afternoon at Crater Lake National Park. No matter what your reason is for lodging with us in Roseburg, Oregon, our amenities are sure to make your visit unforgettable. Enjoy picturesque views of the river while you relax in the outdoor, covered whirlpool or swim a few laps in the heated pool. Each day, you can fill up at the hot Express Start Breakfast Bar – all complimentary perks when you "Stay Smart" with us.
 
全体
3 / 5
35
Needs renovation
投稿者 Peewee 場所 Wichita, Kansas
This is really a nice property and location but is in desperate need of a renovation. The common area and the grounds are great but the rooms have gotten too old for comfort. We’ll be using a different hotel until we find that the rooms have been upgraded.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi Peewee,
Thank you for staying at our Holiday Inn Express Roseburg and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2005.
We work hard to provide the convenience and comfort that our guests need during their stay at our hotel. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference for further improvement.

We hope you allow us to share a more positive experience soon!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Holiday Inn Express & Suites® Indianapolis West Airport Area. We are conveniently located at exit 13 off I-465 and only minutes from I-74, I-70, I-65 and I-69. The hotel is only 10 minutes from the Indianapolis International Airport (IND) and offers a complimentary airport shuttle for our guests 24 hours daily. The Holiday Inn Express & Suites® Indianapolis West hotel is only a short drive to Riley Children’s Hospital, IU Medical Center and Methodist Hospital as well as many major Indianapolis businesses including Allison Transmission, UTC/Carrier, Rolls Royce, Fed Ex, Marathon, Praxair, Wellpoint, PepsiCo, Amazon and many others. Indianapolis offers many attractions for out-of-town guests and our hotel provides ideal access to Indianapolis Motor Speedway, Circle Centre Mall, Lucas Oil Stadium, Bankers Life Fieldhouse and downtown Indianapolis for dining experiences. Visit the Children’s Museum of Indianapolis and White River State Park attractions like the Indianapolis Zoo & Gardens, NCAA Hall of Champions, Indiana State Museum and Eiteljorg Museum. Whether you’re in Indianapolis for business or leisure, our hotel offers a fresh new look combined with Hoosier hospitality. Begin each day with our complimentary hot breakfast and relax in the evenings in one of our cozy guest rooms or suites. You’ll be satisfied knowing you stayed with us.
 
全体
2 / 5
25
Excuses, no apologies
投稿者 AZMarc 場所 N.C.
I tell it like it is. I travel for business 35 weeks out of the year, so have plenty of experience with IHG hotels all over the U.S. I work in the evening so typically don't return until after 9pm. I stayed at this hotel for 2 nights. The parking lot is shared with another hotel, so the parking lot is full by the time I return. As a Diamond member I was allowed to check in early, but I was informed the pool was out of service. It did not state that on the website. The first night someone had set the alarm to go off at 2 a.m. My fault for not checking, but this is something that should be checked by the cleaners. The second night a bad storm came through which knocked out power. No backup generator, so no pwer until after 6 the next morning. The room was hot, so I did not sleep at all. Upon checkout, after I lodged my complaint, I only received a "sorry", with no explanation as to why there was no power all night. Then when I asked for a printed receipt, I was told the printers weren't working. And of course the email pdf attachment is unreadable. Excuses, excuses.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi AZMarc,
Thank you for staying at our Holiday Inn Express and Suites Indianapolis West - Airport Area. We appreciate your loyalty as an IHG One Rewards Diamond Elite member and making IHG Hotels & Resorts your travel partner.
We do our best to provide a comfortable experience every time, and I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that actions will be taken to address this. Additionally, I have sent your receipt to your email, which you can review at your convenience.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
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Candlewood Suites is designed with extended stay travelers in mind. Located off Hwy 83 South in Abilene, our hotel is just minutes from Abilene Christian University, Dyess AFB, Abilene Regional Airport, and local hospitals. Enjoy all the comforts of home with fully equipped suites featuring kitchens, spacious work areas, and plush bedding. Whether you're staying for a week or longer, our hotel offers amenities tailored to your needs, including complimentary high-speed wired and wireless Internet, free laundry facilities, and a 24-hour Candlewood Cupboard stocked with snacks and essentials. You can stay active in our fully equipped Fitness Center or relax by grilling in our outdoor Gazebo area. Nearby, explore attractions such as the Paramount Theatre, Civic Center, Taylor County Expo Center, and the Abilene Zoo. Our pet-friendly policy, weekly housekeeping, and lending lockers ensure convenience during your stay. Candlewood Suites Abilene is your perfect home away from home, offering comfort, convenience, and a welcoming atmosphere for any length of stay.
 
全体
2 / 5
25
Never again
投稿者 Wyofire1776 場所 Wyoming
I will not be returning to this property. I am on the road an average of 200 days a year and this is by far the most run down, poorly managed IHG hotel I have ever stayed in. The staff is rarely at the front desk. The room was clean but beat up and poorly accommodated. The Candlewood Cupboard was very poorly stocked. The 1st room had such a damp moldy smell I moved to a second one which still had a similar smell but to a lesser degree. I had to buy air fresheners to tolerate it. The room lighting was very poor. The walls were full of patches and totally bare. The spare toilet paper and tissue is stored on the floor in the rooms. The closet had only 2 hangers. The shower head leaked badly out the sides and the chrome plating was all chipped off. The windows were both so stained you could barely see out of them and one was cracked and had mold in the seals. The curtains were broken, would not open properly and in shambles. IHG was notified and they should be ashamed of themselves for having their brand on this property.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi Wyofire1776,
Thank you for staying at our Candlewood Suites Abilene and sharing your experience. We appreciate your loyalty as our IHG One Rewards Diamond Elite member since 2010.
We work hard to provide the convenience and comfort that our guests need during their stay at our hotel. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference for further improvement.

We hope you allow us to share a more positive experience soon!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。