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  • レビューコメント数
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  • 役立ち度投票数
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  • 最初のレビューコメント
    2017年2月14日
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    2025年4月15日
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The Holiday Inn Express Inn & Suites Canyon Texas is West Texas’ traveler’s preferred choice and home to West Texas State A & M University. Our hotel is just minutes from South Amarillo and near Hereford. We are just a short driving distance to Palo Duro Canyon, the second largest canyon in the US, where you can take advantage of the many hiking trails, biking trails, horseback riding, and jeep tours for your adventurous side. Watch the Texas sunset show off its gorgeous splashes of color in the West Texas skies. Visit Panhandle Plains Historical Museum which is sure to take you back to the old West and how it all began. Take advantage of the bouquets shop or take in the kids and spend the day in Canyon Texas Aqua Park, enjoying the twisted slides. Amarillo Texas is minutes away from Canyon Texas, where our guests can go shopping or take some cultural activities. Don’t forget to take the kids to Wonderland Park or, Amarillo's exciting water park, Amarillo Zoo. Business travelers find it easy to work thanks to High-speed wireless internet and a 24-hour Business Center. Take advantage of our heated indoor pool, hot tub, and fitness center to help keep you in your routine. After a good night's sleep come to our breakfast bar serving Express Start Hot Breakfast featuring our delicious cinnamon rolls. Holiday Inn Express in Canyon, Texas is your lodging stop that takes care of all of your needs!
 
全体
1 / 5
15
Fraudulent Charges on Credit Card
投稿者 Mark 場所 San Antonio, TX
I caught fraudulent charges by the hotel and even after showing my proof that I had paid for it 6 months prior, it took over 2 hours of arguing and then contacting IHG by chat to get the manager to take the issue seriously to fix it. And several small details throughout our stay.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi Mark,
We value your unwavering support as a Platinum Elite member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites Canyon.
We strive to offer an efficient and frictionless experience. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
The Crowne Plaza Hefei Rongqiao is in the city center. Walking out of the hotel, you can enjoy the park scenery. Hefei is one of the first three national garden cities approved by the state. The culture of Hefei is vibrant as well. There are many celebrities' hometowns, such as Baozheng, Li Hongzhang, Liu Mingchuan, Yang Zhenning, and so on. Hotel offers 277 guestrooms, a lobby lounge, and an executive lounge to bring guests extraordinary culinary experiences. For those with business and events needs, we boast 1,070 square meters of flexible events space, including 8 meeting rooms, whether it is a boardroom meeting, exclusive product launch, or annual company dinner. The hotel’s master chefs can craft full banquet menus, customized cocktail receptions, or refreshing working lunches for your events. With our industry-renowned Crowne Plaza meeting director, daily meetings debrief and meeting service excellence, our team at Crowne Plaza Hefei Rongqiao is dedicated to your travel.
 
全体
3 / 5
35
Weak Service and Compromise
投稿者 Ruokun 場所 Frankfurt
Two points:
- A gentleman in the lobby has very bad attitude for service, as I wanted to get back my stored cigarettes, requested unnecessary additional information!
- I have no any feelings that I am the platinum card owner in your group, no any recognization, all my requests are rejected! I have totally different feelings as I check ed in in the Beijing Zhongguanzun Crowne Plaza Hotel. My question is, are you totally different hotels in different group? Or are you so independent and so special? I spent almost 20 days in the past half years in your hotel, and I will not spend one day more in the future!
カスタマーのアバター
投稿者
対象2025年4月13日
Dear Ruokun,
Thank you for staying at our Crowne Plaza Hefei Rongqiao and providing feedback about your experience. It's a pleasure having one of our Platinum Elite members.
I would like to apologize for the service of our staff. We want our guests to encounter something else. I shared this information with our team to properly investigate. It is significant for all our guests to have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times.
I hope to welcome you again in the future.
Best regards,
Ben W.
Case Manager
IHG Hotels and Resorts Service
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Semi Truck and Car Hauler Parking Available Located near the Schaumburg area, the Holiday Inn Express & Suites Chicago West-Roselle offers oversized rooms in Chicagoland. Situated off the Elgin-O'Hare Expressway, the hotel is minutes from Bloomingdale, Hanover Park, and Carol Stream and a 40-minute drive from downtown Chicago. Enjoy free parking with your stay then hop on the Metra Train Station, a mile away, to downtown Chicago. Guests enjoy large rooms that offer refrigerator, microwave, free Wi-Fi, flat-screen TVs and Keurig coffee makers. Need more space? Ask about our suites! Other convenient amenities include a free hot breakfast buffet featuring Cinnamon rolls, laundry facilities, 24-hour Fitness, and Business Center. Our heated indoor pool is open at 9AM until 9 PM all year round. The hotel offers a 580 square feet meeting room. If you need more, we are connected to the Pearl Banquet and Conference Center offering 9000 square feet of flexible space. We partner with nearby venues such as Villa Olivia, Barlett or Bloomingdale Golf Club. Business travelers appreciate our proximity to Westrock, UPS, Nestle and Pentair. Walk to nearby restaurants or enjoy our location close to Woodfield Mall in Schaumburg. Other attractions include IKEA, Wintrust Field, Volkening Lake & Morton Arboretum.
 
全体
2 / 5
25
Better than Red Roof Inn
投稿者 DeeRock 場所 Roseville, IL
Didn’t get bit by bed bugs or murdered. Coffee in the early AM was nasty.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi DeeRock,
We appreciate you staying at the Holiday Inn Express & Suites Chicago West-Roselle. Thank you for considering IHG Hotels & Resorts as your travel partner.
We value your support and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
We look forward to having the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Welcome to Holiday Inn® Southampton, the nearest hotel to the city's bustling cruise ship terminals. The perfect choice for travelers embarking on journeys with renowned companies such as Red Funnel, P&O, Cunard, Carnival, and Princess Cruises. Benefitting from onsite car parking, the hotel is the ideal option for your pre-cruise stay. Situated just a short 5-minute drive from the city center's attractions and within easy reach of Southampton Central station, where direct trains to London await, accessing our hotel is both convenient and efficient. Plus, with on-site parking available and Southampton Airport a mere 20-minute drive away, your travel needs are seamlessly met. Looking for family-friendly adventures? Experience the thrills at Paultons Theme Park, home to the beloved Peppa Pig World, just a 20-minute drive from our hotel. Alternatively, immerse yourself in the rich maritime history showcased at the SeaCity Museum, conveniently located within a 15-minute walk. Sports enthusiasts will delight in catching Southampton FC home matches at St. Mary's Stadium, a mere 10-minute drive away. Planning a business meeting or event? Our modern Conference Suites feature six flexible, air-conditioned conference rooms accommodating up to 200 attendees. With state-of-the-art AV equipment and complimentary Wi-Fi, your gatherings are set.
 
全体
2 / 5
25
Hotel Renovation
投稿者 Halee 場所 Scotland
We arrived at the hotel 31/3/25 and were shocked to see what can only be described as a building site outside! We were really annoyed as I would have thought with the amount of work going on we should have been informed, this was really poor customer service on the hotels part. Parking was really difficult and there were no disabled spaces that we could see. On checking in the receptionist advised we had an upgrade……this turned out not to be as good as it sounded on floor 3 front facing as work was being carried out on the lifts and also extensive heavy work to the front with horrendous noise ( we travelled from Glasgow and were up at 4 in the morning so hoped to get our heads down for a couple of hours on arrival, this was impossible!). We did look at the possibility of booking another hotel but either prices were too expensive or there was no availability. After discussing with the Manager as we had already booked the evening dinner in the hotel restaurant we were told 50% would be deducted from each main meal, we agreed thinking this was a decent gesture but the menu changed that day, we both chose the crispy chicken schnitzel and some kind of garlic potatoes, the meal was very poor and certainly not crispy. What really annoyed both myself and wife was on checking out when the receptionist asked if we had a good stay, we said no not really, it’s like living on a building site. The receptionist just laughed, i advised it really wasn’t a laughing matter and at that we’re met with silence!! We have used this hotel numerous times over the last 20 years of cruising and had several issues over the last 3 years. This time we will definitely not be returning, which is disappointing as the hotel is a great location.
カスタマーのアバター
投稿者
対象2025年4月13日
Hi Halee,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Southampton and for your loyalty as an IHG One Rewards member since 2006.
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn® Brentwood M25, Jct.28 hotel is moments from M25 motorway and near Brentwood town centre. Buses run to Brentwood from right outside the hotel, and you can drive to the coast at Southend-on-Sea in around half an hour. If you have a flight to catch, London Stansted Airport (STN) is 25 minutes away by car. Our 8 event rooms are perfect for hosting celebrations or business meetings for up to 120 guests, and you can spill out onto the garden patio in the summer. Nearby businesses include Ford, BT and BNY Mellon. The shops and cinema at the huge intu Lakeside Shopping Centre are a 15-minute drive away, while nearby there are animals and family rides at Old MacDonald's Farm. For a night out, head to Brentwood's updated Sugar Hut now owned by famous club 338. At this hotel you can enjoy: Free Wi-Fi, 24-hour room service, A Fitness Centre and indoor pool. Welcoming guest rooms with comfy beds and a pillow menu to help you enjoy restful nights. You can start the day with a full English breakfast enjoy dinner in the evening and meet friends for Starbucks coffee or a glass of wine.
 
全体
1 / 5
15
Shocking service!
投稿者 AWatts 場所 Brighton
I have complained and had such a poor experience and I am so shocked no one has come back to me. I can only assume it was due to them knowing how bad this experience was. I have already informed friends and family and they can't believe it. I have a video and pictures for Proof and your team and your out of hours member on the phone.
Firstly when I arrived to hotel, your team gave me room 111 and it was still obviously just been used. Not cleaned, bed all over place, used towel, previous members drinks and cups. I showed the desk this and they gave me a level 2 room. When I went to bed the bed lights wouldn't turn off. I called the desk and the out of hours number. They member came upstairs. I asked him to turn the lights off to see if it was me doing something incorrect. He couldn't turn them off. The person on the phone was apologising and the person with me said he would give me another room...he said he would be back. I waited for a while and realised it took some time, so I went to reception....he wasn't even rushing to support me and just decided to mop around reception. I said to him what is going on? He obviously forgot or didn't care and then he gave me a card and took me to a room on ground floor.
Due to all this I didn't get to bed until around 3am. I missed my paid breakfast also.
This was the worst experience I have ever had. Had to go to 3 different rooms, staff forgetting about me, a room where lights don't turn off...I have a video. And a room not cleaned at all and given to me...I have pictures.
I paid over £100 for the room and breakfast.
Please therefore give me a refund. I will be looking to take this further as this is really poor.
カスタマーのアバター
投稿者
対象2025年4月13日
Hello AWatts,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Brentwood Motorway 25, Junction 28, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
海を見渡すモントレーの豪華なホテルは、ジョン・スタインベックが描いた歴史的なCannery Row(キャナリー・ロウ)の中心という理想的な場所に位置しています。すぐ近くに立ち並ぶおしゃれなブティック、グルメ、上品なギャラリーや活気溢れる通りなどを散策してはいかがでしょうか。太陽が燃えるように沈む景色を楽しめるPacific View Courtyardから、穏やかなラップ・プール、専用バルコニーが付いたスイートに至るまで、個性的でモダンなスタイルを、モントレー湾のまさにその場所で満喫していただけます。この地域はワインカントリーとしてワイン醸造でも有名ですので、ワインをぜひお楽しみください。またポイント・ロボスも必見です。
 
全体
1 / 5
15
Nice enough so long as you never have to interact with the staff.
投稿者 Jamie Z 場所 San Francisco
Outdated a bit. Staff didn’t help us at check in. Didn’t respect us or our needs. Treated us very poorly. Outright yelled at us for trying to get our luggage. We weren’t the only ones with this experience. The folks walking next to us had the same issue. The bathroom had a leaky toilet that was constantly running. The mattresses need to be replaced. There isn’t a way to get darkness. The tv mirroring didn’t work. Which might have been wifi or tv. Not sure which.
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Jamie Z,
I welcome your thoughts, and we are grateful you chose to stay at our InterContinental The Clement Monterey, where we want our guests to live an InterContinental life. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the new Holiday Inn Express & Suites Whitestown Hotel! Whitestown's newest hotel is located conveniently near I-465 and I-865. Perfect for business or leisure travel, the hotel offers spacious guest rooms, free wired and wireless Internet, complimentary Express Start breakfast featuring our signature items, business center, indoor pool, fitness center, guest laundry and elegant meeting space. Conveniently located just 20 minutes’ from exciting downtown Indianapolis, and minutes from downtown Zionsville’s shopping and dining district, Holiday Inn Express Whitestown business guests will appreciate the close proximity to the Amazon Distribution Center, Corporate Industrial Park 130 and the Lebanon Business Park. Enjoy convenient access to a variety attractions, including Circle Center Mall, Indiana State Museum, the Children’s Museum of Indianapolis and Indianapolis Motor Speedway, which are just 15 minutes from our new hotel.
 
全体
2 / 5
25
Poor maintenance and cleaning
投稿者 Retired 場所 Sardinia Ohio
Our first room had a broken show door and the toilet.
The 2nd room have lights not working. And the shower door was off track.
Breakfast was good
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Valued Guest,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Indianapolis Northwest- Zionsville, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express Bloomington West hotel is conveniently located off I-55 and I-74 and in close proximity to many area businesses such as Grossinger Motors, State Farm, Shirk Center, Asmark Institute-Agri Center and Rivian Automotive. Also located near our hotel is Heartland Community College, Illinois State & Illinois Wesleyan Universities. We are just a few minutes from the Bloomington Normal-Central Illinois Regional Airport (BMI) and the Amtrak train station. Bloomington was recently voted one of the five best places in America to golf, as it offers renowned courses such as the Den at Fox Creek and Prairie Vista Golf Course, both within five minutes of our hotel. We are a short drive from Mackinaw Winery as well as Sunset Lake Vineyards and Winery. Families will enjoy our close proximity to various fun attractions for the including Children's Discovery Museum, Miller Park Zoo, Trampoline Parks, Escape Rooms, Virtual Reality Arena and Water Parks. While with us, enjoy our indoor heated pool and whirlpool, our complimentary limited hot breakfast buffet, blazing fast free WiFi as well as our numerous local favorite restaurants!
 
全体
2 / 5
25
Clean but a bit worn and weird
投稿者 Lawrence 場所 Ascutney, VT
Hotel is totally clean and serviceable. Staff are friendly.
The rooms have almost all the right things absent the normal USB ports that you usually find. There are chairs and couches and a bed and lamps and carpet. Nothing is threadbare, but they are showing their age.
The mattresses need to be replaced - flat out. They are old and saggy and smelly. Same with the pillows. Sheets were fine. Standard issue HI Express.
The weirdness is the bathroom. The jacuzzi style tub makes the bathroom awkward. Makes it feel like a leftover No Tell Mo Tel. The water in the room was hooked up backwards on the shower which took me more than a few minutes to figure out. Standing in the middle of the ginormous tub to take a shower was downright odd.
Towels were plentiful and clean and in good shape.
View on one side is the freeway and the other is an equipment reseller - there is nothing scenic here. That is what it is.
The heat/a-c units are old and noisy. They do the job (like I said, perfectly serviceable) but they are way dated and likely need to be replaced with something quieter and more modern.
If you have to stay here - go over to Rosie’s Pub for dinner. Fried pickles are great. Gouda Burger is over the top amazing.
There is another HI Express up near the Bloomington Airport that is supposedly nicer. I may try that next time.
Front desk staff are super friendly which is always appreciated.
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Lawrence,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express Bloomington West, where our guest's needs matter most. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2020.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
So you have made it to Marylebone That’s voco London - Marylebone, of course. The voco® London – Marylebone is a delightful boutique hotel in London; perfectly placed in the heart of Marylebone village, one of London’s most vibrant and fashionable neighbourhoods with its unique blend of independent shops and boutiques, restaurants and cafes. This stylish hotel is just a short walk from the bustle of Marylebone High Street, where you can immerse yourself in the village vibe on the picturesque cobblestones of Marylebone Lane, surrounded by period architecture and attractive green spaces. Our 93 stylish and well-appointed bedrooms have been designed with your comfort in mind, combining thoughtful voco® touches with modern amenities at every turn. Smart TVs, sensor lighting and blackout blinds allow you to retreat from the hustle and bustle of the city, and kick back, relax and re-charge No matter how you plan to fill your day when you stay with us, the welcome will always be warm voco welcome.
 
全体
3 / 5
35
Great location near bus and underground
投稿者 Riachitour 場所 Riyadh, KSA
Helpful staff , good location , cleanliness needs to be improved , breakfast area very small to accommodate all the rooms of the hotel ..
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Riachitour,
I welcome your thoughts, and we are grateful you chose to stay at our voco London - Marylebone, where we delivers delightful and uplifting experiences.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Our prime location in downtown Jersey City provides easy access to top attractions, essential business destinations, and seamless connections to New York City, whether you’re here for work or leisure. We are just a short drive away from downtown Manhattan, and Newark Liberty International Airport (EWR) is just a short drive away. Enjoy access to the New Jersey Turnpike, Liberty State Park, and MetLife Stadium. Plus, with nearby subways and water taxis, you’re just minutes away from New York City’s iconic attractions, shopping districts, and entertainment. Begin your day with our complimentary Express Start breakfast, and rely on amenities like free Wi-Fi, a fitness center, and a business center to enhance your stay.
 
全体
3 / 5
35
Mediocre, but kind staff.
投稿者 Samantha2008! 場所 Kentucky
We ran into several issues while staying at this hotel, but Nayelis at the front desk stayed on top of it and was as kind as could be. She ensured she would do what she could and did just that. Nayelis, you’re amazing!!
Roxanne was kind and helpful as well and we are appreciative to her, too.
This hotel is only about a 15 minute walk to two different stations for transportation into NYC and a good location if you’re looking for a decent priced hotel not in the hustle and bustle of the city.
The breakfast isn’t much, but it’s complimentary and my kids were happy and I’m good with that.
I’d love to not have to pay for parking in a hotel I’m already paying for ($30 a night), but it’s the area and I’ll pay for it to know my car is not sitting on the street.
Overall, we would stay here again if going back.
カスタマーのアバター
投稿者
対象2025年4月13日
Hello Samantha2008!,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Jersey City - Holland Tunnel, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。