When you visit Sacramento, you'll find everything you need at our newly renovated hotel.
The Sacramento International Airport is only 4.5 miles away, which makes us the closest hotel. Our free, Airport Shuttle service (based on availability) is just one of the great perks we offer our guests. Corporate guests love our great location just off I-5, between downtown Sacramento and the Sacramento Airport, because our hotel's location makes it easy to avoid traffic and get to business meetings on-time, especially if they're at the Convention Center, just seven miles away. In addition, we have a 24-hour Business Center with copy, fax, and print services, as well as free Wi-Fi access. Leisure guests can visit everything from the Sleep Train Arena and Discovery Park to the Sacramento Zoo and the Sacramento Railroad Museum - all less than eight miles away. And when visiting Sacramento, California, our hotel's guests are encouraged to discover the history of Old Town Sacramento and everything else California's state capital has to offer. When you're staying at our hotel near the Sacramento Airport, you'll not only enjoy easy access to this beautiful city but unexpected amenities and excellent service. We offer 100 well-appointed rooms that are an oasis of comfort. There is a lovely outdoor, heated pool and spa and a well-equipped Fitness Center. Make the smart choice in Sacramento, California by choosing our hotel.
TV was pretty much all blue carpet had several stains
投稿者Corporate
対象2025年4月14日
Hi Daniel,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Sacramento Airport Natomas during your business trip. We appreciate you for being one of our IHG One Rewards Diamond Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express and Suites Tulsa South, Bixby is the hotel in contemporary styling. Conveniently located off Creek Turnpike & Memorial Dr.
Located minutes from a variety of shopping, dining, and entertainment in the Woodland Hills area. Our 100% non-smoking hotel is within walking distance of the Transformation Church, B&B Starworld 20 Movie Theater as well as a short drive from the Riverspirit Casino, Downtown Tulsa, BOK Center, The Woodland Hills Mall, Tulsa International Airport, and Expo Square. Our modern, sophisticated design offers a plethora of amenities such as spacious guestrooms featuring luxurious new bedding, complimentary hot breakfast served daily, a Business Center, a Fitness area, an indoor heated pool, and a whirlpool.
Guests will appreciate our private boardroom, while our flexible meeting space can comfortably accommodate up to 100 people. With convenient access to I-44, Historical Route 66, and US Highway 75, our central location places you between Oklahoma City, Springfield, Little Rock, Dallas and Kansas City. Guests will enjoy being near ORU, Rhema Bible College, St Francis Heart Hospital, TU, Southcrest, Cancer Treatment Centers of America, Oklahoma Heart Institute, Haikey Creek All Star Sports Complexes, UMAC, Hardrock Hotel & Casino, TCC, Tulsa Zoo, OU, Woodland Hills Mall, Tulsa Air and Space Museum, and Oklahoma Aquarium.
IHG call center instructed them to Email about my cancelation for a family emergency that came up at last minute. Never received an email and was billed for one night for my family emergency.
I will not stay at this property ever again. No compassion for emergency cancelations.
投稿者Corporate
対象2025年4月14日
Hi ozarkdude2004,
Thanks for reviewing the Holiday Inn Express & Suites Tulsa South Bixby. We appreciate you as an IHG® One Rewards Diamond Elite member and your loyalty since 2000. We work hard to deliver an exceptional guest experience. I am sorry for what happened. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thank you for staying with us. We value your input and would love to make it up to you.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Welcome to avid hotel Van Horn in Van Horn, Texas. Only a short drive from Clark Hotel Museum, Municipal Golf Course, and Guadalupe Mountains National Park, our hotel is conveniently located whether traveling for business or leisure.
At avid hotels, we understand what’s important for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Find your everyday essentials at our 24hr market. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, offering a variety of options to fuel your day.
Welcome to avid hotels. We focus on the essentials that make a difference. Enjoy your stay at avid hotel Van Horn in Van Horn, Texas.
Booked my stay in avid van horn and was told upon arrival that I would not be able to stay as there was no water in the whole city for multiple days. Staff was rude and indifferent about the situation and acted as if this situation was my fault. Literally the worst experience ever.
投稿者Corporate
対象2025年4月14日
Hi Jordan,
Thank you for your continued loyalty as a Diamond Elite member of IHG One Rewards and for choosing to stay with us at the avid Van Horn. We strive to provide a welcoming and relaxing environment for all our guests, and I’m sorry your stay was not as expected.
I’ve shared your feedback with our hotel management team and have also contacted you via email to discuss the matter further.
It was a pleasure hosting you last weekend, and we look forward to delivering a more positive experience during your next stay.
Kind regards,
Alice P Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers complimentary high speed internet, Fitness Center, guest laundry and a heated indoor pool. Corporate travelers will appreciate such amenities as a 24-hour Business Center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests.
Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance.
Whether you're looking to dive into a refreshing swim, improve your fitness, or simply relax, our indoor heated pool offers the perfect escape all year round. Wristbands are required based on occupancy of the room determined by room type. We do not allow parties.
The place is clean enough but has an old feeling; it could use a make-over. I've been there several times in the past year and the same person has been in charge of breakfast each time. She's rarely set up on time and is always a bit cranky. This past visit she stopped a little boy from getting fruit loops at 6:25 because, "it's not time yet".
投稿者Corporate
対象2025年4月14日
Hi milfamd,
Thanks for staying at the Holiday Inn Express & Suites Columbus - Polaris Parkway as an IHG One Rewards Gold Elite member. We have valued your loyalty to our brands since 2023. Our goal is to consistently provide superior service and accommodations. I am sorry to learn about your experience during your stay. I have shared your comments with the hotel management and sent you a private message with additional details.
Many thanks for your comments. We hope to see you again and provide you with a pleasant experience.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Considered one of the Most Preferred Hotels in the North Shore Suburbs of Chicago for Leisure and Business Travelers around the World, we are an all-suites property situated in the Glen Town Center of Glenview's Business, Shopping and Dining District. Located just minutes from Corporate Offices such as Medline, UL, Illinois Toll Works, Astellas, Grainger, Crate & Barrel, Walgreens, Anixter, Highland Bakery, FedEx, UPS and many more. We offer three different room types, which all include fully equipped kitchenettes, that give an At-Home atmosphere. The rooms all include a complimentary hot breakfast buffet everyday and evening social events every Monday, Tuesday and Wednesday (excluding holidays) that includes a light meal, beer, wine, and other beverages. Complimentary Wi-Fi, Complimentary Guest Laundry Facility and Complimentary parking are some of the extra perks that are also offered. Pets are also welcome at our hotel. Guests have access to our 24-hr Fitness Center, indoor heated pool and fire pit with pergola as well as Outdoor Grills for our all guests to utilize during the stay. There is a complimentary shuttle during the weekdays for anywhere local within a 7-mile radius to local businesses and shopping areas. Long or Short Term stays, the Staybridge Suites Glenview hotel has all the amenities you need during your travels.
There are very documented notes about the stay I paid over $200.** for and was lied to by staff annd robbed of another $150 leaving me on my daughters birthday weekend with $10.19 in my account. So we couldn’t do anything for her after just gettin there to do everything we could with her. 8-10 reps, 5-6 calls that dropped with no professionalism to make a simple call back leaving me to repeat this incident over and over again on each call! I only got 2 hours of sleep after driving 14 hours from Texas to stop in Chicago and get some rest and do a big birthday breakfast and the Shedd Aquarium with our daughter. My wife could no longer even go get breakfast to make for us because at 4:30a the money was stolen!. My wife is a chef so she’s upset because they said it was a full kitchen but it didn’t even have an oven. My baby wanted a pool to swim so we all got new matching suits and trunks only to find out the pool was broken BUT you could “SWIM AT YOUR OWN RISK IN 30 DEGREE WATER!) who ever said that would be fun or even safe to do?? Who wants hypothermia as a birthday gift. I may as well had of just walked down and jumped in the lake. I honestly am furious but no one under this brand or company cares what we went thru. $414.** of my own money went down to $10 in a matter of 5 hours. That money is held up in limbo for days but NOBODY ever even bothered to ask me or even just hear the story and offer me a reimbursement for the inconveniences, the extra 45 min drive to get here, all just to sleep 2 hours. I was told by the morning manager when we went to go talk to him.. (something he was supposed to take initiative on and do for us) but all he said was that we owed $57 and that’s all he knew. I told him we were not paying that because how would he get it? We only had $10 left in the bank account. He argued false information about me, with me in front of 8 other customers which is considered to be defamation of character after only 3 others being present. I can file a lawsuit against it, which I am going to pursue…. but there were at least 5 to 6 people in line behind me not including the staff and peoples children eating breakfast. So, he told me that they did not take the money from the card that the money shows that it’s still pending, ummm sir but my balance shows you all have robbed me so I’m confused? My wife told him we didn’t even have gas to get home now and He simply shrugged his shoulders right in her face, so disrespectful and hurtful. I was on the phone with the bank, where they told him Yes.. this was a Glenview error, the money is not in his account anymore and the 3 charges taking $407.**was in fact attached to the name Staybridge suites Glenview. He continued to repeat that they would “fall off” because it says “pending”. He must banks with hisself! Meanwhile for exact proof of how this even happened to be double charged was because my wife is full of life always excited and has lots of questions she needs answered for clarity. When the 3rd shift guy Mike saw us leaving to get food after we got settled from check in he asked for the card again. My wife brought it back down and I asked him “ what did you need the card for you’re not about to charge us anything else are you? He said looking directly in my eyes .. “ohh No. I just needed it on file for security purposes. I gave it to him and he swiped it. An hour later I got notifications of withdrawals that emptied my account, along with 6 other smaller amount attempts that got my claim sent to the fraud dept and will have to be closed now due to the name “Glenview Staybridge Suites” being listed on the account as who took it! Moving on.. my wife asked while we were down there… if the pool is broken why are you charging full price with no discounts for ppl who love to swim? He never replied really and then he just pointed to the stack of printouts that said “Swim At your Own Risk”. He said “it’s not closed”. It was 430a when we went downstairs to ask why I had been charged again after being told I wouldn’t. He says “yeah it’s just I put the information into my computer and we were talking about so much when you guys came in… I kinda didn’t remember if I had charged you or not… because when I looked back at my computer, it had timed out so I needed the numbers from the card in order to not get in trouble. They would think that I never saw the physical card with the name on it.” I said but you have now charged me 2 more times why? He looked confused and put everything on the 6am manager.. you know, the one that shrugs his shoulders when they mess up! I want a FULL REFUND!!! I mean every single red cent I want to see back in my account! This is absolutely ridiculous and hilariously not even the half of it! You’re asking about Glenview…. so I’m tellin you what happened there.. I haven’t even begun to tell you how we got there smh. Oakbrook is all I’m gonna say. Please refund my money for only getting 2 hours of sleep, given the wrong room type. being robbed there, ice rink instead of a pool, and mainly now, defamation of character. So he is saying I didn’t pay the first time and that I owed something I didn’t owe because we paid it already! So if anyone from the hotel needs to speak with us about this we can be reached at the email you have on file strictly from now on.. I’ll provide case numbers when someone that cares calls. Thanks!
投稿者Corporate
対象2025年4月14日
Hi Victim #94876363,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Staybridge Suites Chicago -- Glenview for your trip and for sharing your thoughts about your stay. I trust that all is well.
We love our guests to feel comfortable and at home at Staybridge Suites. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
We look forward to having the opportunity to share a more positive experience.
All the best,
Grace L. Case Manager IHG Hotels & Resorts Service
All Suites Hotel located near the Masters Tournament at Augusta National!
Welcome to Candlewood Suites Augusta , Our comfortable extended stay hotel in Augusta, Georgia is located right off 1-20 and Exit 200.
Guest lodging at our Augusta hotel can travel easily to area attractions and activities. Our hotel is near the Augusta National Golf Course, where the PGA Masters’ Tournament is played every spring. Other nearby attractions include the Augusta Riverwalk, Historic Downtown Augusta, Greenjackets Stadium, Augusta Canal, Morris Museum of Art, Sacred Heart Cultural Center, Augusta Museum of History, President Woodrow Wilson's boyhood home.
If you are traveling on business in Augusta, Georgia, our hotel is within minutes of many area businesses, including Comcast, Costco, Club Car, John Deere, Serta, International Paper, DSM Chemical, ADP training center, Fort Gordon, Georgia Health Sciences University, and University Hospital. In addition, business travelers can stay connected with complimentary HSIA in all rooms and an on-site business center.
Consider us home when you stay at our well-equipped hotel. Our Augusta Candlewood Suites helps you feel comfortable with amenities that include complimentary laundry services, an on-site convenience store and a fitness center. Make your reservations today at our Augusta hotel, where you can enjoy a convenient location and amenities that help you feel at home.
This was by far the worst customer experience of my life. I'm a very patient and understanding person, but this place challenged me.
They completely ignore maintenance requests. The gym AC was broken and remained broken the entire time I stayed there. Despite me reporting to the front desk, IHG customer care, and even the Regional Manager.
But that is nothing in comparison to my final week at the property. We went FIVE DAYS with no water. I couldn't even use the toilet in my own hotel room. Despite all of that, management is insisting on charging me full price for those nights. I'm disgusted that an establishment could do this to people.
The hotel chain tries to shut me up with "points" but those mean nothing to me because I will never stay at an IHG hotel ever again. If their brand thinks it's acceptable to charge people almost $100 a night for a room they can't even use the bathroom in, I can't imagine what else they would be perfectly ok with.
投稿者Corporate
対象2025年4月14日
Hi Brandy,
We would like to take a moment to thank you for choosing to stay at the Candlewood Suites Augusta and for being a valued IHG® One Rewards Platinum Elite member.
Our aim is for our guests to unwind and recharge in our serene and peaceful environment, and I'm sorry to hear about your experience. Your satisfaction is our top priority, and we're committed to listening and adapting to your needs. I've sent a separate email to discuss this further, and I hope you can look it over when you have time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Morgantown. Located in the Pierpont Center off of Exit 7 on Interstate 68, we are in a great location for those traveling through Morgantown. We are currently offering a full buffet breakfast including hot items, such as the signature cinnamon rolls! All rooms are accessed through an interior corridor for your safety. Every room is equipped with a microwave, refrigerator, Keurig coffee maker, hairdryer, iron, and ironing board. Our free high speed wireless internet access is perfect for any traveler, no matter where you are in our hotel. We are located within 3 miles of WVU. Must-see sights include Cooper’s Rock State Forest, WVU Football Stadium, WVU Coliseum, Monongalia County Ballpark, Frank Lloyd Wright’s Falling Water’s, Ohio Pyle, Forks of Cheat Winery, Cheat Lake, Rails and Trails, as well as several fine dining and shopping establishments. We are a short drive to Fairmont, WV, Pittsburgh, PA, and Cumberland, MD. We look forward to seeing you soon!
I reserved a 2 queen suite and the room I received upon check-in looked nothing like the pictures on the website. The room I received was a regular room, not a suite. The manager refused to do anything about this issue. My son will be a freshman in the fall and I have 4 years of hotel stays coming up - I will never stay at this hotel again.
投稿者Corporate
対象2025年4月14日
Hi Valued Guest,
Thanks for your review and for staying at Holiday Inn Express Morgantown. We appreciate you as an IHG® One Rewards member since 2017. We work hard to deliver an exceptional guest experience. I am sorry for what happened during your stay. I have shared your comments with the hotel management and sent you a private message with additional details.
Again, thank you for staying with us. We value your input and would love to make it up to you.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
Start the day off with our complimentary hot breakfast buffet to enjoy seasonal morning favorites. Stay active and healthy by swimming some laps in the outdoor pool or using the cardio equipment and free weights in the 24-hour onsite Fitness Center. The on-site self-service laundry center offers extra convenience for guests on extended business visits or vacations. The Holiday Inn Express & Suites Ft. Lauderdale-Plantation hotel offers a quick and easy way to plan and host special occasions. The seven on-site meeting spaces can accommodate both social and professional events, with available A/V equipment and catering packages for happy and entertained attendees. Leisure guests at our Plantation, FL hotel enjoy the proximity to exciting events at Amerant Bank Arena, Sunrise Sports Complex, and Hard Rock Stadium
The hotel looks good on the surface but was lacking in many areas. Some of the staff were not very helpful for example when I asked for extra towels I was only given 3 big towels and told there were no others. The next night the person working actually had someone bring me some up when I had to report the a/c unit leaking water onto the floor in the kitchenette. The iron stand came out the wall and hit one of my kids, the sink in the kitchenette water was coming out brown, and there was mold in closet in kitchen. We have pictures and videos of all of this. I reported it to the front desk and the guy who brought the towels up was maintained and he told me it was not something he can handle and would be a day shift problem. Would not stay again.
投稿者Corporate
対象2025年4月14日
Hi Ty D,
We appreciate your business with IHG® Hotels & Resorts and for choosing to stay at the Holiday Inn Express & Suites Fort Lauderdale-Plantation.
We aim for a perfect retreat at our hotel, where comfort meets convenience, and I'm sorry to hear about your experience. We are dedicated to continually enhancing our service to ensure every guest enjoys a memorable stay, so I shared your feedback with our hotel management to improve guest satisfaction.
We'd be delighted to welcome you back for your next visit.
Regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Prime Location On Broadway with Free Breakfast In Nashville!
Discover the Heart of Nashville at Our Broadway Location with Complimentary Breakfast
Experience the essence of Music City with a stay at the Holiday Inn Express Nashville Downtown - Broadway. Our hotel is strategically positioned in the heart of downtown Nashville on Broadway, offering contemporary and comfortable accommodations tailored to meet the needs of today's discerning travelers. Find a world of convenience with our array of on-site amenities, including a seasonal outdoor pool, a 24-hour Fitness Center, and a complimentary Express START breakfast to kickstart your day.
Our prime location grants you easy access to iconic attractions like the Honky Tonk Highway, Music Row, Nissan Stadium, Bridgestone Arena, Centennial Park, Ryman Auditorium, the Grand Ole Opry, Vanderbilt University, and more. If you're in town for business, use our 10,000 square feet of versatile event space and discounted group room blocks.
No matter the reason for your visit, elevate your Nashville experience at the Holiday Inn Express Nashville Downtown - Broadway, proudly standing as the largest Holiday Inn Express in the United States.
Overall average stay. I say that because the only thing pleasant was the ladies at the front desk, and the breakfast. I booked three reservations for this location for a group of celebrating a 30th birthday. Called the evening before to verify early check in's wouldn't be a problem. All the rooms were able to check in, except for mine. They said it would be ready later, and they'd text or call me. I never received a call, finally after multiple calls to the desk and CS around 6pm, they said oh yes it's been ready. I was told early check-in was no problem, and that no suites were available for an upgrade. But yet one of the rooms was a suite, and not for the birthday girl. No big deal, but communication was lacking for sure. IHG acts like being Diamond Elite is a treat, the only treat was a tiny bottle of water, so it's actually funny. Couldn't use my drink vouchers, couldn't check in early, and no suite upgrades. Our room was less than par, staining on bedding, walked in to the whole light cover in the entryway on the floor, the fire sprinkler cover was hanging off as well. Shower was not cleaned very well either, I wore flip flops in there. Overall we made the best of the trip, but for what this hotel advertises, it was not anything close to that, sadly. Oh an our friends drove there, and had to pay $55 a day for valet parking, and yet no one there could drive a manual, so they had to park and retreive their own vehicle, and pay for the service. That is truly absurd.
投稿者Corporate
対象2025年4月14日
Hi CK0320,
I am glad to have been a host to one of our valued IHG® One Rewards Diamond Elite & Ambassador members. Thank you for staying at the Holiday Inn Express Nashville Downtown - Broadway for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service
We Go Beyond Other Hotels in Mountain Home, Arkansas While searching for hotels in Mountain Home, Arkansas, remember that the Holiday Inn Express® Hotel & Suites Mountain Home features a great location near numerous businesses and attractions, including Bull Shoals White River State Park. Thanks to our on-site Business Center, you always have access to copy and fax services, as well as computer and print services. We also offer free Internet access throughout the hotel, so you can stay connected to clients. Numerous businesses, including government agencies, Baxter Lab, Eaton and BRMC, are located in Mountain Home, AR. Our hotel also places you in the center of numerous attractions. Be sure to explore beautiful Norfork Lake State Park or enjoy an afternoon of golf at Twin Lakes Golf Course. Families also love to explore Bull Shoals Cavern and Bull Shoals White River State Park. Our hotel is near other Arkansas attractions, including Blanchard Springs, Rivercliff Golf and Sun Valley Cinema. If you're looking for a way to relax after exploring Mountain Home, AR, our hotel includes an outdoor pool that offers a great way to unwind. Our facilities also boast a Fitness Center, so you can keep up with your workout routine. You can start each day right with a complimentary, hot breakfast from our Express Start Breakfast Bar.
Horrible housekeeping comes into your room no notice and leaves your door open even if you leave the do not disturb door hanger outside your door but the food options were great.
投稿者Corporate
対象2025年4月14日
Hi Mom, Mommy lol,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Mountain Home for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L. Case Manager IHG Hotels & Resorts Service