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  • レビューコメント数
    76278
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    349
  • 最初のレビューコメント
    2017年2月14日
  • 最後のレビューコメント
    2025年4月21日
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Welcome to the Holiday Inn Independence Ohio Experience warm hospitality just outside the city at the Holiday Inn® Hotel Cleveland - S. Independence. The hotel's prime location in Independence, Ohio puts guests at the crossroads of I-77 and I-480 for easy access to the Cleveland Clinic, Lake Erie, Cleveland Browns Stadium and other exciting attractions in downtown Cleveland. Nearby, our hotel's guests can visit downtown Cleveland to dine and dance in the Historic Warehouse District, tour the Rock and Roll Hall of Fame and take in a hit show at PlayhouseSquare, the second-largest theatre complex in the country. For your next meeting, take advantage of our well-appointed event space and top-notch catering. Whether you're in Independence, Ohio for business or leisure, you'll love convenient amenities like free wireless Internet access. Enjoy our newly renovated indoor pool and fitness center. Reserve your room today.
 
全体
1 / 5
15
Won't stay here again.
投稿者 oldmxer650 場所 Cleveland
Due to the snow storm and too dangerous to continue driving, we checked into the hotel just after midnight. The room they assigned us was already being occupied. Scary, we could've been shot but luckily noone was in the room at the time. Barely an apology from the front desk, no upgrade, no rewards points adjustment. As a Spire Elite member I expect way more from an IHG Hotel.. Can't blame Covid for everything. Very disappointed.
カスタマーのアバター
投稿者
対象2021年1月4日
Dear oldmxer650,
I appreciate you for sharing your review about your recent stay, thank you for being our Rewards Club member since 2003 and for attaining Spire Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Step into a dazzling homage to the City of Angels at our hotel in downtown Los Angeles, California, where historic charm meets modern convenience for both business and leisure travelers. Our flexible meeting spaces provide the perfect backdrop for corporate events, while our prime location makes exploring LA's attractions effortless for vacationers. La Fiesta de las Flores. The Prohibition Era. Silent films. It all comes together in one modern Los Angeles hotel curated to bring you comfort, state-of-the-art facilities, and a side of Hollywood flair. When you stay at our hotel, you're in the heart of the action. Host your conference just half a mile away from LA Live which includes The Peacock Theater and Crypto.com Arena, where you can later catch a Lakers game or major concert. Even Dodgers stadium and the University of Southern California are within 3 miles, making our location ideal for university-related events, corporate gatherings, and weekend getaways. After a productive day of meetings or sightseeing, our two onsite eateries deliver top-rated dishes in eclectic settings. Network with colleagues or toast to vacation memories at 18 Social, our cocktail lounge in the sky with sweeping Los Angeles views, or settle down for a hearty yet elegant meal at Metropole Bar + Kitchen.
 
全体
1 / 5
15
Do not stay here
投稿者 Morenotdb
Dirty linens during Covid19. The shower didn’t work so they gave up another room to shower in.
Disgusting
カスタマーのアバター
投稿者
対象2021年1月4日
Dear Morenotdb,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Holiday Inn Express and Suites is located in Northeast Jackson just off of I-40 between Memphis and Nashville, offering its visitors big city amenities with small town hospitality. Our hotel boasts 92 beautifully appointed rooms on five floors. Each room includes a refrigerator and microwave. Holiday Inn Express and Suites offers a hot breakfast buffet each morning featuring Cinnabon cinnamon rolls. We also have a guest laundry facility, a fitness room with equipment, and a Suite Shop for all your needs during your stay with us. Our hotel also offers an outdoor pool to relax and cool off in during the summer months. Jackson, TN offers several universities, such as Union University , Lane College , and University of Memphis at Lambuth , within 6 miles of the hotel. Jackson State Community College is also located a short 2.5 mile drive from our hotel. We are located next to West TN Healthcare Sportsplex and are proud to offer teams a discounted rate!. Our hotel specializes in sports groups, as well as many others on the weekends. During the week, we are perfect for the corporate traveler, offering discounts for many of Jackson's local companies, as well as discounts for those on government business!
 
全体
1 / 5
15
Very bad experience
投稿者 John S
Was on the road for vacation and reserved the room through the IHG app. Show up to the hotel and was ready to crash and go to bed but was told the hotel was full and no rooms were available even though I had confirmation through the IHG app
カスタマーのアバター
投稿者
対象2021年1月4日
Dear John S,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club Gold Elite members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
 Crowne Plaza Hotels & Resorts South Beach - Z Ocea
Crowne Plaza Hotels & Resorts South Beach - Z Ocea
Das spektakul rste Hotel von Miami erwartet Sie! Das Z Ocean Hotel South Beach ist ein exklusives All-Suite-Boutique-Hotel am ber hmten Ocean Drive von Miami Beach, nur wenige Schritte vom Atlantik entfernt. Als eines der f hrenden Hotels in Miami bieten wir unseren G sten eine Oase der Ruhe inmitten des gesch ftigen Treibens von South Beach, nur wenige Gehminuten vom Vergn gungszentrum entfernt. Die 79 elegant ausgestatteten Suiten auf f nf Etagen sind unvergleichlich. Jede Suite erstrahlt in tausend Goldt nen, intensiviert durch das durch deckenhohe Fenster und Balkont ren hereinfallende Sonnenlicht. Jerusalem-Marmor-B den und schwere Mahagonim bel kontrastieren mit den hellen T nen der Suiten. Mit seinen bequemen Kingsize-Betten, luxuri sen Laken und komfortablen Kissen ist unser Luxushotel der perfekte R ckzugsort f r Paare. Die 27 Dachterrassen-Suiten bestechen durch ausgedehnte Innenr ume, ger umige Terrassen und atemberaubende Ausblicke. Eine Wendeltreppe f hrt Sie zu Ihrer privaten, herrlich gestalteten Dachterrassen-Lounge mit einer Badewanne f r vier Personen, einem Bartresen, Ess- und Lounge-Bereich und einem Surround-Sound-System mit iPod-Dockingstation. Ferngesteuerte Sonnenblenden und versenkbare Vorh nge sorgen f r Ungest rtheit. Ein Aufenthalt im Z Ocean Hotel South Beach ist geradezu extravagant. Entdecken Sie eine Oase der Entspannung und Regeneration f r K rper und Geist im besten Luxushotel von Miami.
 
全体
1 / 5
15
Stole my money
投稿者 Mike randle
My card was charged 2x the amount I was supposed to pay I was told an email of the receipt would be emailed that never happened. I only found that my card was over charged by checking my bank statements. Once I contacted front desk they kept telling me to call back for the manager that also never happened!
カスタマーのアバター
投稿者
対象2021年1月4日
Dear Mike Randle,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the new Candlewood Suites Enid hotel! Our hotel has been built from the ground up with our guest’s unique needs in mind. Candlewood Suites Enid offers you the amenities you need to feel at home no matter how long your stay may be. All of our rooms are equipped with full kitchens, ample room to spread out and relax, and plenty of space to complete all of your projects. When it comes to keeping you connected to work and home, our hotel has you covered with our complimentary high speed internet. We also have a 24-hour Fitness Center, complimentary laundry, and a gazebo with a grill where you can enjoy some burgers and a genuine Oklahoma sunset. Candlewood Suites Enid is located conveniently off HWY 412 and is within minutes from the Oakwood Mall and shopping centers, dining opportunities, and Vance Air Force Base . If you are craving a late night snack, or forgot something at home, check out our Candlewood Suites Cupboard, where you can choose from an assortment of products to make your stay even more enjoyable. We also have our Candlewood Suites Lending Locker available where you can find items such as crockpots, juicers, toaster ovens, movies, board games for the family, and much more. When you come to Enid, Oklahoma we know you have many options when it comes to lodging and we appreciate you giving us the opportunity to earn your business. Our friendly staff looks forward to meeting you soon!
 
全体
1 / 5
15
Staff needs to be retrained
投稿者 Bass31 場所 Atlanta, GA
Really disappointed in the front desk staff. Upon check in, the lady was nice, but it went downhill from there. It is hit or miss to get a name from the person working the front desk (also no name tags)
After calling the front desk to find out when the manager would be in for the day, the woman on the phone told me nine to ten but never said a name on the phone call! Just told me Candlewood Suites! Not only was the manager NOT coming in that day, but the lady at the front desk interrupted my conversation to call me a liar and say she did say her name! (Still don’t know her name) Then the operations manager told me she would personally call me to let me know the resolution of my issue - I’m still waiting on that call....
カスタマーのアバター
投稿者
対象2021年1月5日
Dear Bass31,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the Best Hotel in the San Jose Bay Area, CA Nestled in the high-tech heart of Silicon Valley, our hotel puts visitors to Santa Clara close to major businesses, attractions and universities. Holiday Inn Express® Hotel & Suites Santa Clara is near major thoroughfares and a five-minute drive to San Jose International Airport (SJC). The hotel's convenient location in Santa Clara, CA lets business guests get to local companies quickly. The Santa Clara Convention Center is just several minutes by car. Nearby businesses include Apple, IBM, Cisco, Yahoo, Google, Intel and other Silicon Valley giants. The hotel features a Business Center with two computers, a printer and free Wi-Fi access to bring your work to you. There is so much to do just outside the hotel's doorstep in Santa Clara, CA. San Jose's renowned Santana Row, with excellent shopping, restaurants, and entertainment, is less than a 10-minute drive. Check out the famed Winchester Mystery House. Several restaurants are within a five-minute walk. Every morning, we serve a complimentary Express Start Breakfast Bar with hot items like scrambled eggs and sausage. See what makes us the best hotel in the Bay Area for hospitality, accommodations, location and value.
 
全体
1 / 5
15
Bad experience/disrespectful staff
投稿者 Jazzy 場所 San jose ,ca
Manager Mary called me a lier without being present receptionist chrisy made a very rude and unnecessary comment. They embarrassed me and didn’t analyze the situation just tried to cover up her workers mistake by making me responsible and call me a liar
カスタマーのアバター
投稿者
対象2021年1月5日
Dear Jazzy,
I appreciate you for sharing your review about your recent stay, thank you for being one of our newest IHG Rewards Club members and for already having attained Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Dive into relaxation at Holiday Inn Port St. Lucie, your tropical oasis away from home! Whether you're here for business or leisure, we're here to make your stay unforgettable. Conveniently located just 4.9 miles from Florida’s Turnpike Exit 142, our hotel invites you to unwind by our picturesque grotto pool and rejuvenating hot tub, all while sipping on a refreshing beverage from our lounge. Indulge in delectable dining at Gatwick’s, our on-site restaurant, or grab a snack from our 24-hour Gift Shop. Our accommodations feature everything you need for a comfortable stay, including mini-refrigerators, Keurig coffee makers, and guest laundry facilities. Need a microwave? Just ask! Plus, stay connected with complimentary high-speed wireless Internet access throughout the hotel. Explore the vibrant attractions of Port St. Lucie during your stay, from the sun-kissed beaches to renowned golf courses and seafood delights at eateries like Red Crab, Conchy Joe’s, Mulligans or family fun at Bar and Dave and Busters. Families will love nearby entertainment options of Urban Air Adventures and Clover Park, home of the NY Mets spring training. With ample parking for tractor-trailers and RVs, as well as proximity to Mid-Florida Union Event Center and Treasure Coast Mall, we're your gateway to all that Port St. Lucie has to offer. Splash into relaxation and adventure at Holiday Inn Port St. Lucie- your gateway to the Sunshine State's Treasures!
 
全体
1 / 5
15
Worst hotel ever
投稿者 Shana P 場所 Georgia
There was mold in the room assigned to us. The furniture is extremely dated and depressed looking. The TV was not in a goos position to view it properly as in it was basically on the floor. The staff needs customer service training.
カスタマーのアバター
投稿者
対象2021年1月5日
Dear Shana P,
Thank you for choosing Holiday Inn Port St. Lucie and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the service of our staff and the cleanliness as well as the maintenance of our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
 Holiday Inn Bozeman
Holiday Inn Bozeman
Nestled against the beautiful Rocky Mountains in Gallatin Valley and near to Montana State University, and the Museum of the Rockies, the Holiday Inn Bozeman is the area s premier full service hotel and conference center. With easy access to and from Interstate 90, you ll be able to find everything that you need, for business or pleasure, right near our property. Guests staying at our hotel in Bozeman, MT will love the nearby world-class skiing available at Bridger Bowl , Moonlight Basin , and Big Sky Resort . In addition, our hotel is near Montana State University , which hosts exciting sporting events and performances throughout the year. Our facility is ideal for business travelers as we offer a complimentary 24 hour Business Center and free Internet access. Our Conference Center boasts over 6,400-square feet of meeting space perfect for conventions, banquets, trade shows, company meetings, and social events. At the Holiday Inn Bozeman patrons enjoy the best amenities such as a complete fitness center, Bozeman s largest indoor pool and Whirlpool. Our on-site restaurant, 3 Rivers, serves mouthwatering Montana cuisine. The Dry Fly Saloon, our lounge, offers daily food and drink specials. Don t forget that we are pet friendly too! Stay with us and find out why we're one of the finest hotels in Bozeman!
 
全体
1 / 5
15
Low Quality Rooms
投稿者 SmallTownFamily 場所 Montana
This hotel is very old and our room floors had numerous stains and associated foul smells.
The only positive experience from this hotel was the nice waitress at the attached cafe.
カスタマーのアバター
投稿者
対象2021年1月6日
Dear SmallTownFamily,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards Club member since 2011 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
全体
1 / 5
15
Uncomfortable
投稿者 Stephanie 場所 Atlanta, GA
The room was 58 degrees on arrival, maintenance attempted to repair unsuccessful. Moved to a different room, Hot water was at best luke warm.
Bathroom door extremely difficult to close due to the rust on the hinges
I will not return to this property for the price I paid!
カスタマーのアバター
投稿者
対象2021年1月6日
Dear Stephanie,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards Club member since 2019 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express & Suites Atlanta N-Perimeter Mall Area offers the very best in Southern Hospitality. Enjoy a memorable stay at our hotel near Perimeter mall, part of Atlanta's upscale Corporate Perimeter Ctr. With our courteous staff, reasonable rates and terrific amenities - we are the place to Stay Smart in the Perimeter Center area. We are just minutes from several corporate offices and training centers. Additionally, Buckhead, Sandy Springs, Roswell, the Dunwoody Medical Centers, Northside Hospital Children's Health Care Scottish Rite, St. Joseph's and the Dunwoody MARTA station are nearby. Free high-speed, Wi-Fi Internet access, free local calls, 24 hour Business Center and a versatile 700 sq ft meeting room make conducting business easy when staying at our well appointed hotel in Dunwoody. Looking for something fun to do? The Holiday Inn Express® Atlanta Perimeter hotel is close to many top attractions in the Dunwoody area including Perimeter Mall, Hammond Park and the awesome Chattahoochee River National Recreation Area. Great on site amenities include a 24 hour Fitness Center, free garage parking, an outdoor pool and free shuttle service within a three mile radius every Monday to Friday. Best of all, each morning here begins with complimentary Express Start breakfast featuring hot items like pastries, fruit, Smart Roast coffee and warm cinnamon buns.
 
全体
3 / 5
35
Stay at the HIE
投稿者 Joseph2020 場所 Pensacola, Fl
Our stay was great. The only issue we had were, we had a non smoking room, and either someone near us on the same floor was smoking weed or cigs because it did smell like it more than half the time we were there. But overall it was a nice stay.
カスタマーのアバター
投稿者
対象2021年1月7日
Dear Joseph2020,
Thank you for sharing your impressions of your recent stay at our Holiday Inn Express Atlanta N-Perimeter Mall Area. Thank you also for being one of our newest IHG Rewards Club members.
I am very happy that the service of our staff and the sleeping quality in our room met your expectations. I also take note regarding your comment about the air conditioning not working well and that the room was not serviced well. I apologize for the inconvenience. Please be assured that I will share it with our hotel management for betterment.
Thank you once again for your feedback and we would be delighted if you visit us again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。