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- レビューコメント数76285
- 役立ち度投票数349
- 最初のレビューコメント2017年2月14日
- 最後のレビューコメント2025年4月21日
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Sonoma County Hotel
Welcome to the beautiful Holiday Inn Windsor Wine Country. We are located in the heart of Sonoma Wine Country. Easily accessible to route 101 and 4 miles from Santa Rosa Airport.
Our hotel is the ideal choice for business near corporations such as Keysight Technologies, NeilMed, Wells Fargo, Medtronic, Cummins, and Sutter Healthcare.
Enjoy the many wineries that Sonoma offers. Local wineries such as Colagrossi, Zouzounis, Mutt Lynch, K Squared, Guerrero Fernandez & Super Sonoman. You can also visit some of Sonoma's more popular wineries such as St. Francis Winery, Ferrari-Carano, Iron Horse, Robert Young Estate, La Crema and Francis Ford Coppola.
The Holiday Inn Windsor Wine Country's guest rooms offer contemporary design and amenities such as free wired and wireless Internet, mini fridge, microwave and Keurig coffee maker. We offer over 1400 sq. ft. of state of the art meeting space for your meeting needs.
Our indoor pool and fitness room is now open with enhanced cleaning protocols. Book with us and enjoy all that Sonoma County and Windsor have to offer.
全体
3 ／ 5
Moulting, evolving?
投稿者 Rancher
場所 Somerset
I have stayed here repeatedly since the hotel was first built 10 or 15 years ago. It was once sort of high end, but more or less closed down during the pandemic, I think it became a homeless shelter. Since then, it has been spruced up, but basic amenities are lacking. I never had really hot water, at best it was warm. The lighting is the rooms is so dark that I wore a headlight all night until I went to bed. Breakfast which used to be included as part of status in IHG is no longer. The amenities are really sparse even by Holiday Inn standards. Parking in the lower level is quite confusing. It seems to be the norm now. Before checking in, there is no way to get to the lobby without an extensive walk outside. I’m wondering if the hotel is evolving brand identities?
投稿者Corporate
対象2025年3月8日
Hi Rancher,
Thank you for staying at the Holiday Inn Windsor - Wine Country. We appreciate having you as one of our IHG One Rewards Platinum Elite members.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so we can make things right on your next stay.
I hope you will still include us as your travel buddy next time you come to the area.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Guests Love Tell City Hotel's On-Site Amenities Located in southern Indiana along the banks of the Ohio River, the Holiday Inn Express® Hotel & Suites Tell City provides guests with easy access to the great opportunities that surround Tell City, Indiana. The hotel's guests enjoy an ideal business location with plenty of leisure entertainment, too. This hotel's setting in Tell City, Indiana is a great destination for business travelers. Centrally located near major area industries, the hotel is close to Waupaca Foundry, Century Aluminum, ATTC, Roll Coater and Domtar, Inc. Guests can travel longer distances to business destinations via nearby I-64, which leads to Louisville, Kentucky. In addition, there are exciting entertainment options in Tell City, Indiana. The hotel's guests can ride thrilling roller coasters or waterslides at Holiday World Splashin' Safari just 19 miles away. The Ohio River allows guests to experience the outdoors and go fishing, swimming, boating and more. Visitors can also enjoy live shows while learning about the fascinating life of Abraham Lincoln at the Lincoln Amphitheatre. You can also venture into historic downtown Tell City and visit boutiques and restaurants. The Holiday Inn Express® Hotel & Suites Tell City includes a Business Center and Fitness Center that are each open 24 hours, while the hotel's pool is a great way to relax. Come experience the best that Tell City has to offer and stay with us.
全体3 ／ 5
Breakfast
投稿者 WesttnDawg
場所 West Tennessee
I had no problem with my stay at the hotel, although I find it strange that this particular property starts it breakfast station at 6:30am. I feel like the working people far outweigh the leisure people. Why would you start your breakfast at 6:30am, unlike all the other properties I have stayed at starting at 6:00am. Most of the working people have to be at work by 7:00am. There is no way you can eat at 6:30 and make it to work by 7:00am. I think you should rethink your starting time for breakfast, unless that is the point. Start late and eliminate most of your customers from having the opportunity to enjoy a small breakfast. I'm sure this saves you a bunch of money!
投稿者Corporate
対象2025年3月8日
Hi WesttnDawg,
Thank you for staying at the Holiday Inn Express & Suites Tell City. We appreciate having you as one of our IHG One Rewards Platinum Elite members.
Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so we can make things right on your next stay.
I hope you will still include us as your travel buddy next time you come to the area.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
空港に近く、英国各地への交通も至便、朝食込みの Holiday Inn Express® London Heathrow T4 ホテル。 ロンドン ヒースロー (LHR) 空港の 第4ターミナル からは屋根付きの通路を通って徒歩5分の距離にあります。 ロンドン中心部の パディントン駅 までは特急列車 ヒースロー エクスプレス で30分。高速道路 M4 と M25 にも近く、 ウィンザー ロイヤル ショッピング センター や中世にまで歴史を遡ることができる ウィンザー城 も車でおよそ30分です。スリリングな乗り物が充実したアミューズメントパーク、 ソープ パーク リゾート やラグビーの国際試合、大物アーティストのコンサートなども開催される トゥイッケナム・スタジアム へも簡単に行くことができます。 ホテルの設備: ・ミーティングやイベントに使える多目的スペース ・無料 Wi-Fi ・ベッドサイドに充電用USBポート ・ 終日営業のレストラン 出張でもご家族での観光旅行でも、元気な一日の始まりには美味しい朝食が欠かせません。宿泊料金には エクスプレス スタート™ ブレックファースト が含まれています。ヒースロー空港ターミナル4に隣接する便利な立地。オープンプランのロビーにある ラウンジ・バー は終日営業、各種のお飲み物、軽食を取り揃えています。お友達や同僚との待ち合わせなどにご利用ください。枕が選べる ピロー メニュー 、 遮音効果のあるヘッドボード 付きベッドが快眠をお約束いたします。客室内にはコーヒー / ティーメーカーも備わっており、静かで快適なご滞在をお楽しみいただけます。
全体1 ／ 5
Awful experience
投稿者 Ryanissofly
場所 London
The room was extremely hot and the aircon was terrible. Followed instructions on wall I had on temp 16c and max fan speed basically I was awake till 2-3am and had to rise at 5am
Exhausted all the next day as lack of sleep. Really bad experience and let down Holiday inn.
Exhausted all the next day as lack of sleep. Really bad experience and let down Holiday inn.
Please be aware regarding aircon and comfort as wish i knew this information beforehand.
投稿者Corporate
対象2025年3月8日
Hello Ryanissofly,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express London Heathrow Terminal 4, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Comfort meets convenience at Holiday Inn Dallas-Richardson, located near the University of Texas at Dallas and the Central Expressway (US-75). Connecting you to Plano, Frisco, and Dallas, our hotel offers easy access to DFW Airport and Dallas Love Field. Explore nearby malls, museums, and stadiums, visit the Dallas Museum of Art, or catch a Dallas Cowboys or Mavericks game.
For business travelers, we are close to corporate hubs like General Electric, Raytheon, Sherwin Williams, Honeywell, and Texas Instruments. Host meetings and events in our versatile venues, equipped with modern amenities to ensure a successful gathering.
Enjoy a range of amenities including indoor and outdoor pools, a 24-hour Fitness Center, airport shuttle, and onsite restaurant. With free Wi-Fi and parking, Holiday Inn Dallas-Richardson is the perfect place to stay, work, and play in Dallas.
全体2 ／ 5
Just OK
投稿者 MtHURMAN
場所 CHICAGO
The location was good, the overall hotel was not up to standards. Walls were dirty, my room water pressure in the shower was bad, the breakfast was horrible. Cold potatoes bacon was greasy and limp. and french toast was cold and limited.was there for a girls trip and was not satisfied. other locations may have been better
投稿者Corporate
対象2025年3月8日
Hello MtHURMAN,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Dallas-Richardson, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
新たな外観、新しい雰囲気、そして新しいホテル体験をマイアミエアポートホテルで
マイアミにいらした理由が太陽の中での休暇であれ取引をまとめるためであれ、改装したての Holiday Inn® Miami International Airport ホテルは、理想的なロケーションを提供します。当ホテルは州道112号線から降りてすぐ、マイアミ空港から約1.6キロメートル（1マイル）であるため、フロリダ州マイアミを移動するのに短い時間で済みます。
エアバス、エアロサービスアカデミー、パンナム・インターナショナルトレーニングアカデミー、アメリカ南方軍などに隣接していることがメリットになるご出張のお客様には、当エアポートホテルのロケーションは適切な選択肢となることでしょう。無料高速ワイヤレスインターネット接続や24時間利用可能なビジネスセンター、約236平方メートル（2,540平方フィート）のミーティング施設など、ビジネス性が高い設備で生産性を保てます。
無料シャトル付きのマイアミエアポートホテルをお探しなら、当ホテルはマイアミ港への定期サービスを提供しています。伝説的なフロリダのビーチ、マイアミのダウンタウン、アール・デコ地区など多くの見どころが、当ホテルから簡単にアクセスすることができます。マイアミご家族連れは、マイアミの水族館「Seaquarium」に訪れて、一生の思い出を作ってはいかがでしょうか. マイアミ・ヒートやマイアミ・ドルフィンズの試合の熱狂もお見逃しなく。
熱帯風に造園された屋外プールで日光浴をして、のんびりした午後を過ごすこともできます。会議や観光で1日を過ごした後は、当ホテルのルーフトップレストランがお勧めです。フロリダ州マイアミに来る理由が何であれ、当エアポートホテルのプロ意識の高いスタッフとサービスにより、次回のマイアミ滞在でもあなたは当ホテルに引き寄せられることでしょう。
全体2 ／ 5
Dirty Floors and Blood on Pillow
投稿者 Arlene
場所 Cape Corl, Florida
The staff was very friendly and accommodating at check in
The floors were not clean. My socks were filthy See Attached photo. I was not Not sliding on the floors, just simply walking. There was blood on one of the pillows. The shower had a Very slow drain. I was glad that I was only there for one night.
I can only assume this is a result from the hotel being under staffed.
投稿者Corporate
対象2025年3月8日
Hello Arlene,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Miami-International Airport, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
At the crossroads of Canal and Bourbon Streets, in the heart of New Orleans, Crowne Plaza New Orleans French Quarter – Astor invites you to experience a seamless blend of comfort and sophistication. With 20 versatile meeting rooms and 32,000 square feet of event space, our hotel is a haven for grand conferences and unforgettable celebrations.
Step into the vibrant tapestry of the French Quarter, where cobblestone streets tell tales of history. Savor the sweet, powdered magic of beignets at Café du Monde, delve into the compelling stories at the National WWII Museum, or uncover treasures while antique shopping along Royal Street and the Garden District. Roar with the crowd at Caesars Superdome, then indulge in rich Cajun flavors as jazz melodies weave through the air, capturing the city's soul.
When the day’s adventures wane, retreat to our elegant guest rooms and experience the restorative comfort of our plush bedding, free Wi-Fi, and premium amenities. We look forward to welcoming you to our charming New Orleans French Quarter hotel.
全体2 ／ 5
Horrible service and pool out of order
投稿者 Skittles5155
場所 MN
Go somewhere else if you don’t want to be disappointed!!!
投稿者Corporate
対象2025年3月8日
Hello Skittles5155,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza New Orleans French Quarter - Astor, where we make business travel work. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2019.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Guests Enjoy Fredericksburg, VA Hotel's Central Locale Just off of I-95 and near the heart of "America's Most Historic City," the birthplace and boyhood home of George Washington, the Holiday Inn Express® Hotel & Suites Fredericksburg is the smart choice for quality and convenience. Our one-of-a-kind staff knows how to blend the hotel's ideal location with superb amenities to create a memorable experience in Fredericksburg, VA. The hotel's location places major businesses like GEICO and Crucible at the fingertips of corporate guests. Government agencies like USDA and VDOT are just around the corner. Quantico Marine Base, Mary Washing University and Mary Washington Hospital are a short distance away. For directions to any destination, just ask the hotel's staff. In Fredericksburg, Virginia, guests can explore a dramatic chapter in Civil War history at the site of the Battle of Fredericksburg, or be whisked on a trolley tour through historic downtown. Return to the present with an upscale dinner and a rousing performance at the Riverside Center Dinner Theater. All these attractions are within three miles of this lodging in Fredericksburg, VA. Stay online with free wired and Wi-Fi access. Choose from two indoor pools and an outdoor pool for swimming or sit back and relax in the hot tub. Indulge in the free Express Start Breakfast Bar's tasty offerings each day. "Stay Smart" when lodging in Fredericksburg, VA and reserve your room today.
全体3 ／ 5
Traveling
投稿者 MineyM
場所 New York
Room was nice, clean and comfortable. Pulling in to te hotel was interesting, as it is a "shared lot". Parking was interesting and side entrance wasn't "working". Apple tags on carts made me wonder. Breakfast was disappointing. Coffee was nasty, only Earl Grey tea, no bater in pancake machine, Very Limited bread choices and no butter.
I was thankful to grab one of the last cinnamon buns, as there was no one around refilling anything.
I was thankful to grab one of the last cinnamon buns, as there was no one around refilling anything.
投稿者Corporate
対象2025年3月8日
Hello MineyM,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Fredericksburg, where our guest's needs matter most. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2000.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Relaxation awaits you at the new Holiday Inn Express & Suites Memphis Airport Graceland Area. Conveniently located a half mile off I55 Exit #5 providing easy access to the Memphis International Airport, FedEx Hub and Elvis Presley's Graceland Mansion. Surrounding cities in the tri-state area make our location a center for much to do while in Memphis. Families will enjoy staying at our Memphis hotel location offering close proximity to many area attractions, including Memphis' Beale Street, FedEx Forum for Grizzly Games & concerts, Bass Pro Shops at the Pyramid, & Redbirds Stadium, & the Memphis Zoo, all 10 minutes away. Southland Greyhound Gaming is just across the bridge in AR (15 minutes) & Tunica, MS Casinos are a short 30-minute drive. Liberty Bowl Stadium is 12 minutes. Nearby are FedEx World HQ, St. Jude Children's Research Hospital, University of Memphis, University of TN HSC, Desoto Hospital, Methodist South, Smith & Nephew, Medtronic, Service Master & International Paper along with many more corporations. Our travelers will appreciate the comfortable accommodations at our hotel and our hotel lobby invites a social atmosphere where connecting is easy. We serve fresh baked cookies daily at check-in. Complimentary airport shuttle.
While visiting us, you can enjoy amenities including outdoor pool & patio, fitness Center, & hot breakfast bar. Book now & save wIth our new hotel deals.
全体3 ／ 5
room amenities
投稿者 Roger
場所 Memphis, TN
upon our arrival, the TV remote did not work. back battery cover was completely gone. called front desk, responded, the maintence crew was gone for the day.
ask about another remote or new batteries, he said would check but never returned any response.
some rebate would be appreciated.
ask about another remote or new batteries, he said would check but never returned any response.
some rebate would be appreciated.
投稿者Corporate
対象2025年3月8日
Hello Roger,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Memphis Airport Elvis Presley Boulevard, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Welcome to the Holiday Inn Express & Suites Denver North Thornton area serving Northglenn, Westminister, Brighton, Commerce City and Thornton. We are exquisitely designed in modern styling and 100% smoke-free. Conveniently located off I-25 & 120th and minutes from downtown Denver, we’re within walking distance to a variety of shopping, restaurants and entertainment. Guests will appreciate being a short drive from Coors Field -Colorado Rockies, Sports Authority Field at Mile High, Broncos, Pepsi Center, Nuggets & Avalanche, Dicks Sporting Good Field -Rapids, Elitch Gardens and golf courses. All are just minutes from the hotel. Our modern design offers 100% non-smoking accommodations and a plethora of amenities such as spacious guestrooms, luxurious new bedding, Express Start hot breakfast, indoor pool, whirlpool, fitness area, business centre and flexible meeting space that can comfortably accommodate up to 40 people. Our centralized location places you minutes from Fort Collins, Boulder, Golden, Estes Park, Colorado Springs, Blackhawk and Central City Casino. Outdoor enthusiasts will appreciate an abundance of actives such as Rocky Mountain National Park, Red Rocks Amphitheater, rafting, hiking, mountain biking, fishing and hunting. Enjoy world class skiing at many famous Colorado resorts including Loveland, Winter Park, Keystone, Breckenridge, Copper Mountain, Vail, Beaver Creek, Steamboat Spring, Snowmass and Aspen. Experience mountains of enjoyment, So Stay Smart!
全体3 ／ 5
Great service but strange room
投稿者 DeeDub
場所 San Diego, CA
The Staff was awesome but the room was subpar. Scotch Tape was used to support the towel rod falling apart in the room. The hot water wasn't consistently available. The tv had a huge scratch across the screen. The AC unit blew air that smelled mildewy. The hot cold sign in the shower was installed upside down which was confusing. Other than that the hotel was great value.
投稿者Corporate
対象2025年3月8日
Hello DeeDub,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Denver North - Thornton, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. We are happy about your compliments, and our staff would be most grateful to know they had made a difference in your experience. I will share your feedback with our upper hotel team regarding the issues, and I am confident that we will identify the areas that require improvement.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Case Manager
IHG Hotels & Resorts
Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
Relax at Our Wellness Hotel Near Denver Tech Located 16 miles away from downtown Denver and just minutes from the Belleview light rail station, our wellness hotel near The Denver Tech Center has everything you need for a fantastic stay. Start your day exercising at our best-in-class fitness studio or use your in-room fitness equipment for an exclusive guided workout on your TV. Next, be inspired by nature at Cherry Creek State Park, or make your way to Park Meadows Mall for the best shopping in the area. In the evening, cheer on the Colorado Rockies at Coors Field, or catch a concert at Fiddlers Green Amphitheater. Our DTC hotel is close to I-25 and Interstate 270 and also provides easy access to businesses like Oracle, AECOM, Dish, and AT&T, the Centennial Airport, and The University of Denver. With modern guestrooms, free Wi-Fi and premium amenities, recharge at EVEN Hotel Denver Tech Center.
全体1 ／ 5
floor flooded & car broken into
投稿者 Tony
場所 Englewood, CO
I stay at the even hotel pretty often and I usually have a pleasant stay. This particular time my car was broken into and everything was stolen out of it. I let the front desk know and asked to see the cameras so I could see who stole my values and they stated I needed a police report. I called the police and got a report and case number and provided it to the staff and they still would not let me see the cameras. This has been almost a week ago and I have not heard anything back from the manager who I was told was going to give me a call and never did. The day of checkout, I woke up to the living room area and bathroom area flooded. Most of my belongings were wet. The only thing they did was come and pick up the wet towels and sheets. The sheets were not clean also. I did not get any kind of complementary anything for this horrible stay. I'm just really upset the manager did not reach out to me. She just texted over a week ago asking for the case number but nothing has been done.
投稿者Corporate
対象2025年3月8日
Hi Tony,
Thank you for staying and sharing your experience at our EVEN Hotel Denver Tech Center-Englewood. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
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