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    2017年2月14日
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Welcome to our award-winning hotel in College Station, just off Highway 6 and minutes from Texas A&M University. Our pet-friendly hotel puts you within walking distance of popular restaurants like Chipotle, Fish Daddy's, and Cheddars, plus convenient retail options. Our apartment-style suites feature fully-equipped kitchens, perfect for extended stays. Start your day with our complimentary breakfast buffet in the Great Room, and join us Monday through Wednesday evenings for social hours with complimentary appetizers and drinks. We're ideally located near TEEX Brayton Fire Training, Baylor Scott & White Medical Center, CHI St. Joseph Hospital, and the George H.W. Bush Presidential Library. Whether you're visiting TAMU, here for business, or both, your four-legged friends are welcome to join you in your home away from home! Stay cool on scorching Texas days with our outdoor pool, relax by the fire pit at night, or host a small gathering on our patio grills. We also offer a complimentary laundry facility, storage lockers, fitness center, and a 24-hour business center. Our College Station hotel also offers on-site meeting space for up to 32 people. Book your stay today at the Staybridge Suites College Station, right in the heart of the Lone Star State.
 
全体
1 / 5
15
Go somewhere else
投稿者 Blur 場所 College station
The room was 50 degrees when we arrived and management had the gall to blame us for it. They refused to get us another room and it took 7 hours to get to 70 degrees. Management was awful! Elevator got stuck multiple times. Again, management blamed the guest, which was baseless.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Valued Guest,
Thank you for staying at our Staybridge Suites College Station and sharing your feedback. I appreciate you being one of our valued IHG One Rewards Silver Elite members. I trust that all is well.
We do our best to provide top-notch service and accommodations. I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will use this as a coaching point for our team and a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
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Experience Top-Rated Service at Our Florence, SC Hotel. Centrally located between Florida and New York in the heart of Florence, South Carolina, this hotel is at the intersection of I-95 and I-20 near the Florence Civic Center. The Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr hotel in Florence is just a short drive from Charleston, Columbia, Myrtle Beach, Charlotte or Raleigh. Those on business trips to Florence, South Carolina benefit from the hotel's proximity to General Electric, Honda, McLeod Medical Center, Sara Lee, ACS Technologies, Francis Marion University, State Farm Insurance and QVC. We can also help you get work completed thanks to our on-site business center and complimentary high-speed, wireless Internet access. Travelers adore the convenience of our Florence, SC hotel as great restaurants like Outback Steakhouse, Olive Garden, Longhorn Steakhouse and Chili's are right at our doorstep. You'll find great shopping at Magnolia Mall. Looking for more involved distractions? We're next to the Swampfox Cinema and Florence Civic Center. The Darlington Raceway, NASCAR Hall of Fame and War Between the States Museum are nearby, as well. This modern Florence, SC hotel has great on-site amenities, too, like an indoor saline pool and whirlpool as well as a great cardio fitness center. Best of all, each day begins with a free Express Start Breakfast, featuring the best hot cinnamon rolls you have ever tasted.
 
全体
1 / 5
15
Very Disappointing
投稿者 CooperMom 場所 Florence, SC
Although the staff was very friendly and helpful, this can't make up for the lack of cleanliness in my room. I could see where the housekeeper made a swipe across the front of the nightstand but there was a buildup of dust from the middle and all the way back around and under the phone and clock. There was something sticky on the nightstand as well. Every flat surface was very dusty. When I opened the shade to let light in I immediately closed it. There was at least a half inch of dust that had built up over time in the window sill and I couldn't let the A/C blow that into the room. The vanity had what looked like beard hair from someone who had done some trimming. I got a few extra hand towels from the staff and proceeded to dust the room. This is not acceptable. I reported the condition of the room and they said they were sorry. They should have at least discounted the room.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi CooperMom,
I am glad to have been a host to one of our valued IHG One Rewards members. Thank you for choosing our Holiday Inn Express Florence Interstate 95 & Interstate 20 Civic Center and sharing your thoughts about your stay. I trust that all is well.
Our goal is to be a great place to rest and recharge in between. I'm sorry to learn about the issues encountered during your stay. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
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Fairview Heights Hotel's Guests are Near St. Louis Situated between Southern Illinois and the "Gateway to the West" is the Holiday Inn®Hotel St. Louis - Fairview Heights . This Illinois hotel's location allows you to enjoy a number of memorable attractions. On vacation and looking for hotels near St. Louis and Scott Air Force Base; look no further. We're 15 minutes from the Gateway Arch in St. Louis, where you can enjoy the city view from atop the arch. Other nearby attractions include Busch Stadium and the Casino Queen in St. Louis. Summer travelers should take the family to Splash City Family Waterpark for a day of wet and wild fun. If business brings you to Fairview Heights, our hotel's location and convenient amenities are designed for you. We're minutes from Scott Air Force Base, as well as ConocoPhilips, CSC, Lockheed Martin, and Midcoast Aviation. The four meeting rooms can accommodate up to 229 guests for a reception. With the state-of-the-art Business Center, you can prepare for a meeting, event or seminar. Whether a business trip or vacation brings you to Fairview Heights, Illinois, our hotel's free high-speed, wired and wireless Internet access keeps you connected. Start your day with breakfast from Kem's Restaurant. Later, burn calories in the Fitness Center and swim laps in the indoor pool. If you're looking for an accommodating stay in Fairview Heights, our hotel's staff offers quality service and a name you can trust!
 
全体
1 / 5
15
3 Rooms, 0 Rest
投稿者 Ally
We booked for a week as we are in town to visit family before we move to Germany. We are with our 2 dogs, infant son, and 9 year old daughter. The first night, tub wouldn’t drain, the remote didn’t work, and we only had 1 one light in the bathroom. They moved us to a new room. We required a king since my husband and I have the baby in the be, and they said they had a rollaway bed for my daughter. That night when we go to again request a rollaway bed, we’re told they don’t have one. So they move us to a THIRD room, 2 queens. We open the door and the smoke alarm is beeping. The walls are dirty, and I decide we have to leave the next day because my patience was at zero. The next day I’m told by who I can only assume is the general manager that THEY DO HAVE ROLLAWAY BEDS. This was the third Holiday inn we’ve stayed at in the last few weeks and each stay was worse than the last. I only gave 3 stars for the staff because the one front desk lady, Kenya, seemed to be the only person who knew what was going on. She was accommodating, friendly, professional, apologetic in the end and offered us a free breakfast for our trouble. There was also a very friendly cleaning woman, but I didn’t catch her name. Oh, and the man who was kind enough to come and change the battery on the smoke alarm. Other than those folks, the experience was atrocious. We won’t be returning to any Holiday Inn.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Ally,
I am glad to have been a host to one of our valued IHG One Rewards members. Thank you for choosing our Holiday Inn Saint Louis-Fairview Heights and sharing your thoughts about your stay. I trust that all is well.
We always aim to deliver a great stay experience for our guests, and I am sorry to learn about the issues encountered during your stay. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to a more casual kind of stay, where you'll always feel at home at your best and really productive while on the road. Whichever suite you choose, it'll be spacious and complete with everything you need to live, work and relax while you're away from home. Our suites off fully equipped kitchens well-stocked with everything a hungry, home-chef needs to settle in and start cooking. One of the best features of our hotel is our laundry facility which is complimentary. That's right! . It's free . As career travelers, we understand that you can't pack everything, which is why we offer our Cupboard that is stocked with a variety of foods, drinks and living essentials. Our property has also teamed up with the most recognizable name in fitness; Gold's Gym. While staying at our property you have free access to their state of the art facility located only a couple of miles away. In Corpus Christi, there are miles of beaches, bountiful things to see and do, and the margaritas are always within reach. Forget 5 o'clock.... it's always beach time here. Located in the Gulf Coast, Corpus Christi offers popular tourist attractions, a variety of hotels, cultural venture, shopping, dining options and best of all South Texas Hospitality. Your stay with us will not disappoint and we look forward to having you and your family meets our wonderful staff!
 
全体
1 / 5
15
Unhappy Custome
投稿者 Sandra 場所 SA, TX
The cleanliness of the room, toilet bow was black in the rim, tub had rust, entrance door was squeaky and loud, the refrigerator was loud. The employee charged me twice $75.00 for the deposit. When the employee apologized, she sounded sarcastic.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Sandra,
Thank you for staying at our Candlewood Suites Corpus Christi-Spid and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
A comfortable canalside hotel near Chester with meeting rooms, free parking and a heated pool. Holiday Inn® Ellesmere Port - Cheshire Oaks hotel is only 8 miles from Chester's historic centre.The M53 motorway puts you within a 30-minute drive of Liverpool, and Manchester is a little further via the M56. Nearby Ellesmere Port Station offers convenient rail links across the UK. Visit the National Waterways Museum just next door, for close encounters with sharks at the Blue Planet Aquarium, or to meet jaguars and elephants at Chester Zoo. Shoppers flock to the Cheshire Oaks Designer Outlet for top brand clothes at wholesale prices. Our 9 canalside meeting rooms are perfect for conferences, or an elegant wedding for up to 220 guests. At this hotel you can enjoy: - Free Wi-Fi - Kids stay and eat free Warm up for the day with a workout in the fitness centre and wind down with a swim in the heated pool. Take advantage of All Day Dining with stunning waterside views in the Open Lobby. Our To Go Café serves Starbucks coffee and snacks, Smart TVs and there’s a choice of pillows for a peaceful night’s sleep. The Hotel is following the Government guidelines. If you wish to use the leisure facilities all guests must reserve a 45min slot prior to arrival.
 
全体
1 / 5
15
Kept up half the night by noise, staff very friendly and very unhelpful
投稿者 Emmy 場所 Mid-Wales
Booked a family room with a toddler cot, in advance. Upon entering the room found we were directly above a 60th birthday party, which we could hear with jareing clarity. Upon asking staff if there was anything to be done, we were told that "unfortunately" the other half of the venue was booked with a wedding. My two year old eventually fell asleep (after about two hours), whereas I was kept awake most of the night. I've been assured by two members of staff since (one upon checking out and one in a follow up call) that they would pass this to the manager, and still have heard nothing back. If I'd known about the noise in advanceI wouldn't have spent nearly £200 on that one night's stay there.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Emmy,
Thank you for staying at our Holiday Inn Ellesmere Port Cheshire Oaks and sharing your feedback. I am glad to have been a host to one of our valued guests.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
マレーシア中心部の宝石。街のアイコン的存在のPetronaツインタワー、コンベンションセンター、無数のショップや各種エンターテイメントアクティビティが徒歩圏内の抜群の立地にあります。改装が行われたばかりのこのホテルは、広々とした客室と受賞レストラン日本料理のTatsu をはじめとする各種レストランが自慢です。禅をイメージしたスパや、木造りの居心地の良いバーで是非おくつろぎください。
 
全体
1 / 5
15
bad experience with customer service
投稿者 Amy goh 場所 MY
Very bad experience with the customer service, i am having question with the bill, i tried to call and email everyday for about a week, the customer service does not response, until i escalate then only response. The customer relation stated that will try to waive the extra charges, but end up also not. very bad experience, will not stay in this hotel anymore.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Amy goh,
Thank you for staying at the InterContinental Kuala Lumpur. We appreciate having you as one of our IHG One Rewards members.
We offer discreet luxury to all our guests with five-star essentials and round-the-clock services. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology.
You're one of our most valued guests, and we hope to cater your stay again.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Explore Auckland without downtown prices. Escape the hustle and bustle of the city and enjoy lush gardens in the hotel and close proximity to local attractions. With winter in Auckland not packing too much of a punch, you have plenty of options. Take a day trip to the West Coast to explore native New Zealand bush and beach. Taking the little ones is even easier because Kids Stay and Eat Free. On arriving in Auckland after your flight you will enjoy our four hectares of lush garden. You are just 4km to your comfortable accommodation from Auckland Airport by hotel shuttle. The Yellow Bus is a hotel to airport transfer service operating 7 days a week and calls upon the hotel approximately every 25mins ($8 one way). Our staff will greet you in our lobby, which is decorated with traditional Maori carvings. Relax in our stylish rooms featuring balconies and courtyard access overlooking the landscaped pool area and gardens. Enjoy video-conferencing in our 400-person ballroom and host events in our ten meeting rooms with garden views. Dine on locally influenced dishes at Vapor Restaurant. Work out in our fitness centre before cooling off in the pool or making use of the 24-hour business centre.
 
全体
1 / 5
15
Filthy
投稿者 Stew 場所 Minnesota
The carpet in the room and hauls and restaurants were filthy and worn.
The overall cleanliness was below average.
This property was not up to the standard we have come to expect from IHG properties.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Stew,
Thank you for staying at the Holiday Inn Auckland Airport. We appreciate having you as one of our IHG One Rewards members.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology.
You're one of our most valued guests, and we hope to cater your stay again.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Eagle Pass, Texas Hotel's Minutes from Mexico Come see where "yee-hah" meets "ole" in Eagle Pass! The Holiday Inn Express® & Suites Eagle Pass hotel is at a cultural and trade crossroads, five minutes from the International Bridge to Piedras Negras, Mexico and Plaza Culturas of the replicas of the Aztec pyramids and several restaurants next to the plaza. Seven minutes if you plan to travel to Eagle Pass for business, you'll be pleased to know that we're near several corporations, including 57 Industrial Park, Fort Duncan Medical Center and Southwest Texas Junior College also call Eagle Pass, Texas home. Along with placing guests across the Rio Grande from Piedras Negras, we're also near Eagle Pass attractions like the Municipal Golf Course. For great shopping, check out Mall de las Aguilas or travel across the border. Later, you can explore Fort Duncan Museum and then head out for an evening of fun at nearby Kickapoo Lucky Eagle Casino.
 
全体
1 / 5
15
Bad experience and I come here 3 times a week. Rely wanted to find another hotel but this was not the fit I was looking for
投稿者 Sanchez 場所 San Antonio
Said a lot nit sure what else to say. Struggled not to be upset the entire time we were there, but we had no choice.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Sanchez,
Thank you for staying at the Holiday Inn Express & Suites Eagle Pass. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology.
You're one of our most valued guests, and we hope to cater your stay again.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Conveniently located at the crossroads of I-70, US-40, K-4, I-470 & 75 Hwys, this hotel is located within minutes of Topeka's businesses and attractions at Wanamaker Road. Nearby, you will find dining, entertainment and all the conveniences you will need and enjoy during your visit to the Capital City. During your stay, you'll enjoy convenient access to the State Capitol, Washburn University, Hummer Sports Park, Kansas Expocentre, Heartland Park Topeka, Rock Chalk Park and the Topeka Zoo. Stay with us on your business trip to visit Mars Chocolate, Bimbo Bakeries, Frito Lay, Security Benefit, Big Heart Pet Brands, Goodyear or any one of the State of Kansas offices. This hotel is renovated and features numerous upgraded amenities such as 42" high definition TVs, media jacks, refrigerators in every room and outlets everywhere you need them. Hotel offers free wireless High-Speed Internet and a business center with Internet access if you decide to leave your laptop at home. The deluxe breakfast bar is stocked with biscuits and gravy, eggs, bacon or sausage, fresh fruit, and our own delicious cinnamon rolls. You can swim all year long in our indoor heated pool or relax in our hot tub. Take a walk even on a snowy day on one of the treadmills in our Fitness Center. Our hotel also offers conference space for your meeting needs. Stay Smart with the Holiday Inn Express & Suites Topeka West I-70 Wanamaker.
 
全体
1 / 5
15
Bad experience
投稿者 Bad experience 場所 Anywhere but here
Television didn’t work when I got there and second remote wouldn’t change volume.
Toilet was not bolted down.
Front desk said they would give me a discount and did not.
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Valued Guest,
Thank you for staying at the Holiday Inn Express & Suites Topeka West Interstate 70 Wanamaker. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our help.
You're one of our most valued guests, and we hope to cater your stay again.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
ホリデイ イン ロンドン ブルームスべリーへようこそ。現代的でスタイリッシュなこのホテルは、観光やビジネスへのあらゆるニーズに対応できる最適なロケーション、ロンドンのウエストエンドにございます。 地下鉄ラッセル スクエア駅前のホテルは、セント パンクラス国際ターミナル駅に近く、ユーロスターをご利用のお客様に大変便利です。 ホリデイ イン ブルームスベリー ホテルは、オックスフォード ストリートの見事なショッピング街やコベント ガーデンはもちろん、大英博物館、マダム タッソー蝋人形館、ロンドン動物園、ウエストエンドの劇場など、ロンドン市内のさまざまな観光アトラクションにも徒歩で容易にアクセスできます。 現在、ホテル周辺のイベントとして、大英博物館の『バビロン』などがございます。 また、ホテルより、アーセナル フットボール クラブのホーム、エミレーツ スタジアムへ連絡する直通電車がございます。 14の会議室を誇るホテルの画期的なアカデミー コンファレンス センターでは、研修コースや役員会議 、コンファレンスを始め、披露宴やディナーダンスに至るまで、あらゆるご要望にお応えします。 ホリデイ イン ロンドン ブルームス ホテルでは、車椅子をご使用のお客様に、専用の客室や介護用リフト付きの客室2室など、さまざまな設備をご用意しています。 ホテルは、ミーティング アンド インセンティブ トラベル アワードにて、ベスト ディスエイブル ファシリティ アワード2007『すべての人がアクセス可能』を見事に受賞しました。 全客室では、高速インターネットアクセスをご利用いただけます。
 
全体
1 / 5
15
Below average hotel
投稿者 Arwyn82 場所 Cardiff
Found reception staff to be rude and unaccommodating, was difficult checking in they just didn’t have the time. hotel is under refurbishment and clearly needs it. Rooms are extremely noisy, most are adjoining to others. Being woken up at 5 am for 2 days was not the best. When asking about being moved we’re told no other room available- yet on checking the website there were loads available. Overall not worth the money and would prefer my money back as is a substandard holiday inn hotel that shouldn’t be accepting guests
カスタマーのアバター
投稿者
対象2025年3月9日
Hi Arwyn82,
Thank you for staying at the Holiday Inn London - Bloomsbury. We appreciate having you as one of our IHG One Rewards members.
We create value for our customers and make it easy for them to accomplish either work or play. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology.
You're one of our most valued guests, and we hope to cater your stay again.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
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