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The Holiday Inn Resort Big Bear Lake is a unique and amazing experience conveniently located in Southern California. Our Holiday Inn Resort Big Bear Lake prides itself on being one of Big Bear's most desired hotels. We are located 7,500 feet above sea level in the heart of the San Bernardino Mountains, yet within a short scenic drive from Los Angeles, Riverside, San Diego, Las Vegas and Phoenix. Experience Big Bear's first-class skiing, snowboarding, fishing, golf, shopping and endless outdoor adventures, all minutes and often simply steps from our Resort. Located in the quaint and historic downtown of Big Bear Lake, you are within walking distance of shopping, restaurants, the Lake Boardwalk and local specialty shops! The Holiday Inn Resort is unique to the Big Bear experience with every room and suite offering quality service and highly desired mountain cabin atmosphere, yet with all the modern conveniences of free WiFi, fitness facilities, event and banquet facilities, Rental Car counter as well as the inventive and renowned Stillwells Restaurant. After a long day of being outdoors or shopping, relax in our seasonal outdoor pool and hot tub. Our unmatched service and mountain lodge inspired wedding and meeting facilities accommodate up to 400 attendees for your special occasions.
 
全体
3 / 5
35
Wow this is IHG
投稿者 Jettypop 場所 San Diego
Waited 30 mins twice to even have someone to talk to at the front desk no one answering phones asked several times for our room to be clean and 6 hrs later no one came so I asked again if they could help to just come take out the trash and bring us new towels . I shouldn’t have to beg for that . The room never got below 80 we were in tank tops and shorts our daughters were so uncomfortable and couldn’t sleep and we called down again no answer . The last day when I wanted to complain about everything she told me no one was available to help me .it was embarrassing and I had to wait for 45 mins in the lobby just to get that response. She gave me a card and told me to call the manager every time I called no one was there again!!! Just a really bad experience sad cause I try to stay loyal to IHG but won’t be staying at this property ever again . Also the toilet ran all night and the water smelled of sulfur the whole time .
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Jettypop,
Thank you for sharing your feedback and staying at the Holiday Inn Resort The Lodge at Big Bear Lake. I appreciate your loyalty and for doing business with IHG Hotels and Resorts as an IHG One Rewards Platinum Elite member since 2016.
We aim to deliver superior service and a pleasant stay to our guests. I'm sorry to learn about the issues you encountered during your stay. I shared your comments with the hotel management team. I am confident that they will take the necessary steps to improve the quality of the services we provide to ensure a flawless stay in the future.
Thank you again for the business you bring to our IHG Hotels and Resorts. We look forward to the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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Stay at the New Renovated Holiday Inn Express Warminster- Horsham, Pennsylvania Hotel Just a short drive from Philadelphia, our Warminster hotel is the perfect place to stay during your visit to the Bucks County area. Guest can enjoy a comfortable stay at a modern hotel while they explore beautiful Bucks County, PA. When you visit Bucks County the whole family will enjoy visiting Sesame Place , Philadelphia Zoo, Mercer Museum, Michener Museum . Washington Crossing Historic Park, Bucks County Children's Museum, Revolution Ice Centre and Shady Brook Farm. Enjoy Shopping at Peddler's Village and the town of New Hope. Take a chance at Parx Casino. Drink and be merry while exploring the Bucks County Ale and Wine Trails local distilleries. We are the perfect destination for all your wedding groups including our Bridal Suite. Within a five-mile radius of multiple country clubs and wedding venues . Stay connected during your visit with Free Wi-Fi . While staying at our all-suite hotel in Warminster, be sure to enjoy a swim in the largest heated indoor pool locally or a workout in the fitness center. Free Express Start hot breakfast featuring our healthy and gluten-free options.
 
全体
1 / 5
15
All out bad experience ⁸
投稿者 Sandy 場所 Orrtanna, pa
Beds were not comfortable
Mold in the tub area
Snoring person next door kept me awake. Told front desk but no offer to switch rooms.
Hot tub is not safe. Felt like there were rocks on the bottom.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Sandy,
Thank you for staying at the Holiday Inn Express & Suites Warminster - Horsham. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our sincere apology.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
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Just Minutes from LAX! The Holiday Inn Express & Suites LAX Hawthorne hotel is just a few miles from Los Angeles International Airport (LAX). Our Hawthorne hotel is easily accessible to major freeways 405 and 105. We are centrally located to major Los Angeles attractions like Disneyland, Knotts Berry Farm, Universal Studios, Hollywood Walk of Fame and Magic Mountain. Come and visit nearby beautiful beaches like Santa Monica, Venice and Manhattan and soak up the California sun! Experience great shopping at the nearby South Bay Galleria and Del Amo Mall. Our hotel is home to many prominent businesses and corporate headquarters, including Northrop Grumman, Mattel, Boeing, Raytheon, Los Angeles Air force, SpaceX, OSI Systems and FedEx which are easily accessible. Our 120-room hotel near LAX offers the fastest and most reliable free Wi-Fi in the city! To help you stay fit, our hotel features a 24-hour complimentary Fitness Center. Our state-of-the-art meeting space can facilitate any of your business or social event needs. On the road with no laptop? Don't worry. You can print directions to local attractions and your next boarding pass in our complimentary Business Center. After shopping and sightseeing, relax in our pool and soak up the sun! Start your morning smart at the hottest free breakfast bar in town!
 
全体
3 / 5
35
Comfortable bed and convenient location.
投稿者 Moey 場所 Perth
Beds were probably the best thing..Room was spacious and the location was convenient to local fast food chains and service stations.Easy to get on & off the highway.Would come back and stay there again.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Moey,
Thank you for staying at the Holiday Inn Express & Suites Los Angeles Airport Hawthorne, and I appreciate you for recently joining the IHG One Rewards program.
I am happy to read that our hotel location was very convenient. We’re determined to provide a space where guests can have a pleasant lodging experience, and I am happy to read your feedback.
Your business with IHG is appreciated. I hope you stay with us again!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
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The Candlewood Suites Frisco North is ideal for project business coming to Frisco, Prosper and Celina. We are just minutes away from Toyota Motor NA, Liberty Mutual, GEA, and HEB. Catch an FC Dallas Major League Soccer game at Toyota Stadium, which is located directly across the street. Medical campuses close by are Texas Health Frisco, Medical City Friso and Scottish Rite for Children. Hall Park is the premier corporate community in Frisco with many large corporations and Fortune 500 companies. We are right off Dallas N Tollway and gives you easy access to The Star in Frisco, PGA Frisco, The Dr Pepper Ballpark and Comerica Arena. Fieldhouse, an indoor facility with a variety of sporting activities, is minutes away. And we are a short drive to Dallas, Arlington, and Ft Worth. Whether you're in Frisco for business or pleasure, the Candlewood Suites is the perfect place to call home during your stay in the north Dallas area. One of the standout features is the spacious suites, complete with a full kitchen. This means you'll have everything you need to prepare your own meals and snacks, whether you're staying for a few days or a few weeks. And if you need to get some laundry done, the free self-service laundry facilities are available to make life easy. So why wait? Book your room today and start enjoying the comfort and convenience of this fantastic hotel!.
 
全体
2 / 5
25
Not what I needed
投稿者 Zelda 場所 Louisiana
I specifically requested a king size room or two queens beds that was handicapped. I even told the clerk at the desk my husband had an over size walker. Nothing about the room she gave us was handicapped, you could not even fit the walker between the beds. Seems like a nice hotel, but did not meet my needs.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Zelda,
Thank you for staying at the Candlewood Suites Dallas-Frisco Northwest Toyota Center. We appreciate having you as one of our IHG One Rewards members.
We support the independence and residential feel that extended stay guests often want. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our help.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
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Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
全体
3 / 5
35
Maintenance needed
投稿者 Daveg 場所 San Antonio
Staff at front desk needs training. Property needs quiet a bit of money spent on routine maintenance. Food and beverage services are good. Didn’t have an upholstered chair in my room, other rooms do, I asked if I could have one and was met with a blank stare. Sitting on the bed all the time sucks.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Daveg,
Thank you for staying at the Holiday Inn Corpus Christi Downtown Marina. We appreciate having you as one of our IHG One Rewards members.
Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Southington Hotel Offers Incredible Location! The gently rolling hills of Southington are nestled in the valley of two mountains, boasting a landscape of gently rolling hills dotted with orchards. Begin your journey at the Holiday Inn Express® Southington and explore all that central Connecticut has to offer. Our convenient location off I-84 only 20 minutes from Hartford and 30 minutes from Bradley International Airport makes travel very convenient. You'll have access to many dining, entertainment and cultural options. Only minutes from ESPN headquarters, General Electric, Trumpf, and Yarde Metals, this hotel is ideal for business trips. With 2 different meeting rooms totaling 2,400 sq. ft., we have the perfect space for your next meeting. You can put the finishing touches on a presentation in the business center or get a work out in our new fitness center. All our rooms have free high-speed wireless internet access. From Lake Compounce Family Theme Park to Mount Southington ski area, there's year-round entertainment. Our hotel is minutes from Westfarms Mall, where you can shop Nordstrom and Macy’s for the holidays. The Holiday Inn Express® provides guests with friendly service. Pick-up your favorite snack at the 24-hour market. Each morning, you can fuel up at the complimentary full hot breakfast, which has both hot and cold items. Whether travel for business or leisure, Holiday Inn Express® Southington is your home away from home. Make your reservation today!
 
全体
2 / 5
25
Room Quality
投稿者 匿名
Very dissappointed in room- worst quality ever at IHG- especially for member. Will never book there again
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Valued Guest,
Thank you for sharing your feedback and staying at the Holiday Inn Express Southington. I appreciate your loyalty and for doing business with IHG Hotels and Resorts as an IHG One Rewards Silver Elite member since 2024.
We aim to deliver superior service and a pleasant stay to our guests. I'm sorry to learn about the issues you encountered during your stay. I shared your comments with the hotel management team. I am confident that they will take the necessary steps to improve the quality of the services we provide to ensure a flawless stay in the future.
Thank you again for the business you bring to our IHG Hotels and Resorts. We look forward to the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0ポイント
0人中0人がこのコメントが役に立ったと投票しています。
 
Welcome to the friendliest hotel in Manitoba, the Holiday Inn Winnipeg Airport West. Corporate guests will benefit from our central location as we are just a short ride to Murray Industrial Park, the James Armstrong Richardson International Airport and a quick 15 minute drive to downtown on Portage Ave. We know that free high-speed wireless Internet access and convenient, easy to find power outlets in your guest room make your work life a little easier. We're pleased to offer over 8,000 sq. feet of function space that can accommodate groups up to 300 for your next business or social event. While our location is close to attractions like Polo Park Shopping Centre and Assiniboine Park & Zoo, families love our Recreation Centre which includes a kiddie pool, a saltwater indoor pool and three-story Pirates Cove Playland which makes this hotel a child's dream. Visitors to Winnipeg appreciate the modern amenities of our thoughtfully designed guestrooms and suites. You can dine in our full-service restaurant or lounge. Enjoy climate-controlled underground parking. One stay will convince you that coming back to the Holiday Inn Winnipeg Airport West is like coming home. Please note that our pool is not wheelchair accessible. A valid credit card and Photo Identification must be presented upon arrival. You may pay cash or debit at check out.
 
全体
3 / 5
35
Did not feel welcome at restraunt
投稿者 Mitch 場所 Dryden ontario
We were a group of 9 and when we tried to get a place at the restaurant.we knew it would be a wait but her attitude and rolling her eyes when we were just trying to feed the kids and medically fragile sister. We did not feel welcome.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Mitch,
Thank you for staying at the Holiday Inn Winnipeg - Airport West. We appreciate having you as one of our IHG One Rewards members.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
The Holiday Inn Express Toledo North hotel is conveniently located off I-75 and minutes from I-280, I-475 and HWY 23. Step into a warm & inviting lobby with a modern flare and enjoy a variety of amenities catering to business & leisure travelers that the Holiday Inn Express Toledo North has to offer. The hotel is well appointed with meeting space, Business Center, fitness area, guest laundry and indoor pool. Spacious rooms featuring a new contemporary design with 44in flat panel HDTV’s, complimentary wired and wireless Internet access. Start your day with our signature Express Start Breakfast on the house, and spend the rest of your day enjoying local attractions like the Toledo Speedway, Toledo Zoo, Huntington Center Arena, Fifth Third Field, Toledo Museum of Art and Glass Pavilion, Valentine Theatre, Toledo Botanical Garden, Imagination Station, Hollywood Casino Toledo and an array of venues for outdoor recreation, shopping, dining and golf. Nearby Corporations include General Motors, Jeep, Chrysler, HCR ManorCare, Owens Corning, Libbey Glass, SSOE and the University of Toledo home of the Rockets! Stay Smart at the Holiday Inn Express Toledo North
 
全体
3 / 5
35
Disappointing
投稿者 Holly 場所 Toledo Ohio
Stay here for a weekend checked out, realized I left belongings in the room called within 24 hours and went back up to the hotel did not receive my belongings. They were gone not very happy. They were brand new items.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Holly,
Thank you for staying at the Holiday Inn Express Toledo North.
We continue to push the boundaries of simplicity and friendly and responsive service when you need it. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our help.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
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The Holiday Inn Indianapolis Airport North is located 7 miles from Indianapolis International Airport with a 24/7 airport shuttle service and free parking. Less than 10 miles away is the Lucas Oil Raceway, Indianapolis Convention Center, Lucas Oil Stadium and the IU Natatorium. A quick 15 minute drive will take you to the Indianapolis Zoo and the Children's Museum. There are many parks and nature trails in the Indy area ideal for hiking, bike riding and enjoying the great outdoors. Our onsite restaurant, Toast to Toast, offers breakfast and dinner with a full service bar. Each room is equipped with cable TV, microwave, mini fridge, Keurig coffee maker and free WIFI access. Business center, laundry facilities, fitness center and a food market are all located on site. We welcome you to Indianapolis and to the Holiday Inn Indy Airport North. We are confident you will enjoy your stay with us!
 
全体
1 / 5
15
Worst IHG Stay
投稿者 Woody2025
We arrived to the hotel around 9PM. We were given a suite on the second floor. Once we arrived (after almost getting stuck in the elevator), the room looked nice, but was very hot. We soon realized the wall mounted AC unit didn&amp;#39;t work. The room was sweltering.
We went to the front desk to request a room change. The hotel was full, but after several minutes they gave us the keys to another room. They basically were going to put someone else in the busted suite. The keys for the new room didn&amp;#39;t work, so they printed new keys and took us to yet a third room. It was a two queen room when we had booked a king originally, but the AC worked and we needed to get to sleep for an early flight.
Went to the desk to arrange for the early shuttle at 4:15AM, it was full. 5:15 was going to have to work. Shuttle ride went well (fortunately there were only two rooms booked, and we were both ready at 5AM so we left early), we were given instructions on how to call when we returned to Indy.
Fast forward a few days... We got our bags and called for the shuttle. We were told that they were in the middle of a changeover, and it would be at least 45 minutes before a shuttle would be available. After voicing my displeasure, they said they might be able to get there in 30 minutes, but that would be pushing it. We decided to get a Lyft as we still had a 3-hour commute.
The entire point of staying at this hotel is for overnight stays with park &amp;amp; fly capabilities. If the hotel can&amp;#39;t fulfill those basic necessities reliably, then we will have to go elsewhere when we fly out of Indianapolis.
カスタマーのアバター
投稿者
対象2025年3月19日
Hi Woody2025,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Indianapolis Airport Area North as your travel partner. Thank you for being one of our IHG One Rewards Diamond Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
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0人中0人がこのコメントが役に立ったと投票しています。
 
New Paragraph: paragraph Check in and check us out! We are in the heart of Downtown Memphis and the entertainment district! Conveniently located within walking distance to the world-famous Beale Street, AutoZone Redbird’s Stadium, the FedEx Forum, home of the Memphis Grizzlies, and so much more! New Paragraph: paragraph Book your stay for annual festivals such as the International Blues Challenge, and the World Championship BBQ Competition, and the St. Jude Marathon. While you are here, you must walk right across the street to the Peabody Hotel and watch the famous Duck March that is held twice a day. New Paragraph: paragraph We have skyline views, complimentary wireless internet, safe private valet parking, and a 24-hour fitness and business center. Join us at the Downtown Grille, located behind the lobby for breakfast and dinner, seven days a week. We can’t wait to provide excellent customer service while you sit back, relax, and enjoy your stay.
 
全体
1 / 5
15
Worst Holiday inn i&amp;#39;ve ever stayed in
投稿者 Kevin 場所 Huntsville
An employee was taking cash for parking this was unbelievable but then the room was 88 degrees and unable to change temperature, air was blowing HOT on High. After complaining we were finally moved to a lower double bedroom where temperature was at least tolerable. To top it off there was no hot water so had to take a cold shower in the morning after getting little to no sleep:(. One of the staff in the morning said its been that way for a while. I&amp;#39;m a diamond member and truly love staying at most holiday inn&amp;#39;s. Upper Management needs to review this property ASAP.
カスタマーのアバター
投稿者
対象2025年3月19日
Hello Kevin,
Thanks for choosing Holiday Inn Memphis-Downtown (Beale St.) for your leisure lodging needs and for sharing feedback. We appreciate and thank you for your loyalty as one of our IHG One Rewards Diamond Elite members. We offer a simple and engaging place to rest. However, I am sorry for what happened during your stay. The team learned about your review. The team will make the needed improvements to deliver complete guest satisfaction.
In line with this, do know that I sent an e-mail to further reach out to you. I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last.
Best,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
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