Newly Renovated Hotel In Crystal Lake, IL on Lake Acorn
Just 40 miles northwest of downtown Chicago, Crystal Lake is full of charm & personality. Holiday Inn Chicago Nw Crystal Lk Conv Ctr is surrounded by lush acreage overlooking quaint Lake Acorn. More than just a place for travelers to lay their heads, we’re the county's only full-service hotelwith a 11,200 square-foot ballroom perfect for weddings, meetings, tradeshows, & social events. Located near major companies like Snap On Tools, Stryker & Northwestern Medicine, we’re convenient for business travelers.
Our Community of Crystal Lake is an outdoor lover’s paradise! Experience swimming, boating, fishing, hiking, biking, cross country skiing, kayaking & wakeboarding. With a complimentary shuttle ride to the nearby Pingree Metra Station, you can be downtown Chicago in no time shopping at the Magnificent Mile, exploring Shedd Aquarium, Navy Pier, or the Art Institute of Chicago. No visit to Chicagoland would be complete without a slice of our famous deep dish Chicago pizza.
Explore all that Crystal Lake, Illinois has to offer & enjoy the resort-like indoor pool & pool deck with the family, work out in our Fitness Center when you’re traveling for business, & enjoy a delicious meal at Three Oaks Lodge Restaurant and Lounge right on site. Enjoy the free wi-fi & remember to share your #BeThereIRL experience on social media.
Unclean Room and staff not following up on maintenance request
投稿者DaveS場所Cortez, FL
We have stayed a total of 54 nights so far this year at IHG properties and this 3 night stay showed us the absolute worst in property management. We had an issue that required us to call the front desk to get resolved, only to find the cord for the handset on the phone was missing. This was a big safety issue as there was no way to contact emergency services or the hotel for help in the event of an issue, such as we encountered. Thank God it was not a major issue. After 2 times going to the front desk, on two different days, nothing was ever done to fix the issue. Next, we asked for housekeeping services as when they did show up, they only supplied 1 wash cloth and left the other used towels on the floor and never made the bed. We asked twice for this service as well. The result was someone came to the room and dropped off extra towels, but left them on an unmade bed, never emptying the trash or doing any cleaning. This is a very poorly run property that needs a lot of updating to which we will never return, nor have any of our employees stay here.
投稿者Corporate
対象2025年4月4日
Hi DaveS,
It's a pleasure assisting our Diamond Elite member of IHG® One Rewards. Thank you for staying at our Holiday Inn Chicago North West Crystal Lake Convention Center.
We're committed to providing you with best experience possible, and I'm sorry for the issue you encountered. As one of our most valued elite members, I trust our hotel will take appropriate steps to address your concern promptly.
Welcome to Crowne Plaza Niagara Falls NY - Riverside
Located just a few minutes off I-190, eight miles from Niagara Falls International Airport and 25 miles from Buffalo International Airport, our hotel is situated on the beautiful Niagara River—minutes away from all Niagara Falls has to offer including picturesque views, walking trails, and picnic areas. Niagara Falls boasts not only one of the most spectacular waterfalls in the world, but also a variety of attractions, from casinos and fine dining to shopping and spas.
In the downtown area, enjoy unique shops and boutiques, as well as the numerous restaurants, many with views of the falls.
Wake up well-rested in a non-smoking guest room that features river or city views, a coffee/tea maker, mini-refrigerator, flat-screen TV with premium movie channels, desk, ironing amenities, bath products, and hair dryer.
Have a swim in our indoor heated pool or a workout in our on-site fitness center. Our restaurant, Bella Vista Ristorante, serves up delicious cuisine while free high-speed WiFi keeps you connected.
Niagara Falls is a world-class destination like no other and we hope you enjoy your stay at Crowne Plaza - Niagara Falls NY – Riverside.
This is an older property but the quality is still there. Needs some updating here and there but the people are great. Always someone saying hi and asking if I need help or suggestions on what to do. It’s in a quiet area away from downtown so it feels more serene which what I wanted
投稿者Corporate
対象2025年4月4日
Hi,
We're thrilled to hear that you appreciate the quality and service of our property. Your feedback regarding updates is noted and we're glad that our location provided the serenity you were seeking. Thank you for your positive review!
- The Staff at Crowne Plaza Niagara Falls NY - Riverside
Guests Enjoy Chatham Hotel's Historic Surroundings. In the southern region of Ontario and near the United States-Canada border, the Holiday Inn Express® Chatham South hotel's address in Chatham, Ontario is pet friendly and ideal for every traveler. Surrounded by majestic conservation areas teeming with wildlife, the location provides both beauty and convenience for visitors. Business travelers are well accommodated here in Chatham, Ontario. The hotel's patrons enjoy proximity to downtown Chatham and a number of companies like Entegrus, Greenfield Ethanol, TekSavvy, Autoliv and MSSC. Highway 401 is located nearby and provides guests with an easy way to commute to business destinations in the area around Chatham, Ontario. The hotel's leisure visitors enjoy a number of entertainment opportunities, as well. The St. Clair Capitol Theatre allows guests to enjoy live shows in an historic setting. Patrons can visit Uncle Tom's Cabin or the Buxton National Historic Site & Museum to learn about the struggle of African Americans to overcome adversity. The conservation areas in Erieau also provide breathtaking scenery and excellent outdoor activities. The Holiday Inn Express® Hotel & Suites Chatham includes both a Business Center and Fitness Center for more convenience. The indoor pool is a great place to relax after using free Wi-Fi access to catch up on email. Located right next door to the new Chatham Kent John D. Bradley convention Center.
this hotel is seriously dated, and is under extensive renovations. Therefore, there is construction mess throughout. Most amenities were unusable.
投稿者Corporate
対象2025年4月4日
Hi la9999,
Thank you for choosing Holiday Inn Express Chatham South for your stay. We appreciate you as one of our valued guests.
As we strive to enhance our facilities and services, we recognize that the construction work may have turned your stay otherwise. Please know that our hotel team is making every effort to minimize disturbances and complete the upgrades as quickly as possible. I have also sent you an email to discuss your experience further.
We’d love the chance to welcome you back and make your next stay a fantastic one.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Whether you’re planning a family getaway or a group outing, Crowne Plaza Orlando – Lake Buena Vista has something for you. We offer easy access to Orlando's top attractions, like Disney's theme parks, Universal Orlando® Resort, Disney Springs® and SeaWorld® Orlando. Our amenity fee includes two free beverages of your choice at check in, and access to our scheduled theme park shuttle. From free Wi-Fi and parking to meeting spaces, we provide essential amenities. Our renovated rooms, most featuring balconies, offer comfort. Make a splash in our sparkling waterfall pool with a thrilling waterslide, and savor American cuisine and breakfast at H Street Grille & Lounge. Your Orlando adventure awaits!
The location is great just a few minutes drive from Disney, and with many dining options with in walking distance. Rooms were clean and comfortable. Staff was friendly and quick to respond and very accommodating when we had an issue with the air conditioning.
投稿者Corporate
対象2025年4月4日
Hi Jenny,
We're thrilled to hear that you enjoyed our convenient location and found our rooms to be clean and comfortable. It's also great to know that our staff was able to assist you promptly with your air conditioning issue. We strive to provide excellent service and your feedback is greatly appreciated. Thank you for choosing to stay with us!
- The Staff at Crowne Plaza - Orlando Lake Buena Vista
Crafted for today’s traveler, the newly renovated Crowne Plaza Saint John Harbour View hotel offers coastal allure and unrivaled views. Whether your journey is driven by business or leisure, our amenities are designed to elevate your experience. Begin each day with an energizing breakfast at our onsite restaurant, unwind in our heated indoor pool and hot tub, and enjoy restful nights in our premium guest rooms. Situated 24km from Saint John Airport and near Uptown, our hotel offers proximity to top attractions. Be productive in our meeting spaces and business centre. Stay connected with free Wi-Fi and active in our fitness centre. We seamlessly merge work, travel, exploration, and inspiration to provide you with a remarkable stay.
Visiting Saint John to take my parents to medical appointments, and the staff kindly accommodated their needs, providing mobility assistance, going over menus with them, and reassuring them when they were anxious. It made a very stressful trip much easier.
投稿者Corporate
対象2025年4月4日
Dear Valued Guest,
Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that our staff were able to accommodate your parents' needs and provide the necessary support during your visit for medical appointments.
It is heartening to know that our team provided mobility assistance, went over menus, and reassured your parents when they were anxious. We understand how stressful such trips can be, and we are glad that we could help make it easier for you and your family.
Your positive feedback is greatly appreciated and will be shared with our team. We strive to provide excellent service and a comfortable stay for all our guests, and it is rewarding to know that we met your expectations.
We look forward to welcoming you back to Crowne Plaza Saint John Harbourview in the future.
Sincerely, Rajitha Fernandopulle Guest Service Manager Crowne Plaza Saint John Harbourview
Welcome to the brand new Holiday Inn Express & Suites Houston Southwest - Galleria . You’ll find comfort and modern luxury at one of the most convenient locations in Houston. Contemporary hospitality and Houston excitement are waiting for you.
Located just minutes from Downtown Houston , the Galleria and the Energy Corridor . The hotel is conveniently accessible off US Highway 59/I-69, 610 and Beltway 8 and offers additional ease to access the Westpark Tollway. Ideal for business, enjoy close proximity to a wealth of corporations including Charming Charlie, GE, WELLS FARGO, Memorial Hermann Hospital and many more. Meet smart in our available conference room designed to provide a productive meeting or social function.
You will find all you need to relax and stay productive in our Houston hotel. Keep in touch with the office and home with complimentary high-speed Internet access and a 24-hour Business Center . Enjoy our free hearty Express Start™ Breakfast Bar each morning to begin your day. Maintain your fitness routine at the 24-hour Fitness Center and take some time to relax in our indoor pool . Sleep well on our luxurious Simply Smart beds with a choice of comfortable pillows.
The Holiday Inn Express & Suites Houston Southwest - Galleria is a favorite for all visitors to Houston and we want to become your favorite too!
Desk did not mention membership until I asked for points. She was not going to add points to my account. I insisted. Breakfast was minimal. Sausage patties and those omelet things. Very old gravy, some oatmeal and a gallon of milk.
投稿者Corporate
対象2025年4月4日
Hi Jerry,
We appreciate your stay at the Holiday Inn Express Houston South West - Galleria Area. Thank you for choosing IHG Hotels and Resorts as your travel partner and for being an IHG One Rewards Platinum Elite member.
We're supposed to be your home base, and I'm sorry to learn about your experience during your visit. I've shared your feedback with our hotel management team as a reference. I checked your account, and I can see that the points you earned during your stay are already reflected in your account.
We look forward to welcoming you back for a better stay.
When we checked in - our room wasn't ready. Rooms are supposed to be ready by 4:00 and we didn't get in to our room until about 4:30. No discount, no drink ticket, nothing, I would have offered something to compensate the several travellers who couldn't get into their rooms.
投稿者Corporate
対象2025年4月4日
Hi New Orleans Visit,
We're glad to host one of our IHG One Rewards members. We appreciate you for choosing to stay at our InterContinental New Orleans.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your ratings with our hotel management for reference and improvement.
Hotel in WALLER near PRAIRIE VIEW A&M UNIVERSITY and DAIKIN-GOODMAN MANUFACTURING .
Enjoy a heartwarming welcome when you stay at the Holiday Inn Express and Suites hotel in Waller Prairie View. Our 100 percent smoke free facility is located next to Highway 290 at exit 2920 Waller. We are less than 4 miles from Prairie View University. We welcome students, their families, faculty and anyone coming to visit the home of the Panthers.
Whether you are at the hotel for business or leisure, start your day with our complimentary hot deluxe Express Start Breakfast bar. Stay connected with free high speed WIFI Internet access everywhere you go and our business center can provide easy ways to keep up with your office and personal work 24 hours a day. Our 975 square feet Lonestar Meeting room is available if you want to host an especial event and our Houston Board room is available for business meetings. Keep active and maintain your workout routine at the state of the art 24 hours fitness center and relax with your loved ones at our outdoor pool.
We are just minutes away from many wedding venues. We are also the closest to the largest industrial plant Daikin Industries Goodman Manufacturing. Our hotels location also provides easy access to nearby attractions, including the Houston Premium Outlet Mall, Prairie View Cricket complex, Waller County Fairgrounds, The Clubs at Houston Oaks, Yogi Bear Jelly Stone Park, and Showboat drive in Theater.
They charged me $321.72 over what I should have paid! The took out almost $700 for 2 days out of my account and on top of that, the room smelled so moldy, and smelled like curry as well. All of my kids are now sick and can barely breathe. I’m still waiting on a supervisor to call me to get this fixed! Who do I need to call to get this issue taken care of faster?!
投稿者Corporate
対象2025年4月4日
Hi Gabby24,
We value you as an IHG One Rewards member, and we appreciate your stay at the Holiday Inn Express Waller - Prairie View.
Our hotel aims to provide a family-friendly place. I'm sorry that's not the case this time. I have shared your comments with our hotel team to improve our service. I have also sent you an email to discuss this situation further.
We look forward to having the opportunity to restore your confidence in our hotel.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
The award winning Holiday Inn Express Hotel & Suites Salt Lake City Airport East is close to Downtown and the Airport convenient for the business or leisure traveler. Due to COVID-19, we are serving Grab N Go bags for Breakfast. Included: bagels, muffins, fruit, yogurt, coffee and juice
The staff of the Holiday Inn Express Salt Lake City location provides guests outstanding service in many different ways. We truly love our loyal IHG Rewards Members & value their business. Corporate travelers appreciate the location and convenience of this hotel located two miles from Salt Lake City Airport & within walking distance of the TRAX new light rail system.
The hotel is conveniently located within walking distance to various corporations including: L3 Communications, Northrop Grumman, Avalon, Tac Air & Unisys. We are less than one mile from the United States Air Force Base, Boeing Company, and Chevron. 100% Nonsmoking hotel and all rooms include microwaves & refrigerators. Leisure travelers love our beautiful Holiday Inn Express at Salt Lake City Airport, come create your next stay with us. If you seek adventure, the Great Salt Lake is 10 miles away & seven ski resorts are in close proximity. The hotel is conveniently located off I-80 & I-215. Airport shuttle available from 6 am to 11 pm daily and advance notice is required.
Close to SLC airport but this property is poor quality.
投稿者Yarro場所Melbourne. Australia.
The hotel is located in a pretty grimy industrial area next to the airport. The property is quite run down and the overuse of air freshener cannot mask its tired state. From the numerous holes in the room window shades to the aged groaning lifts and grimy carpet, this is a poor example of IHG properties. There are lots of other options for transit accommodation near SLC so I’d put this one well down your list. If cheap is the objective, then maybe consider. Beware that despite being surrounded by vacant car parks, the hotel charges $8 to park in their lot. The included breakfast was ok.
投稿者Corporate
対象2025年4月4日
Hi Yarro,
It's a pleasure assisting our Ambassador and a Platinum Elite member of IHG® One Rewards. Thank you for staying at Holiday Inn Express & Suites Salt Lake City-Airport East.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. As you are one of our Ambassadors, our hotel already sent you an email about your concern.
Thank you again for making us part of your visit, and we look forward to having the opportunity to restore your confidence in our hotel.
All Suite Hotel Near University of Memphis-Home of the Memphis Tigers, centrally located about 15 minutes from the Memphis International Airport.
Our Holiday Inn Memphis-Univ of Memphis hotel is directly across the street from the University of Memphis campus, where it is easy to take a stroll through the picturesque grounds. We are within walking distance of The Links at Galloway Golf Course and Audubon Park
Our hotel is just a short drive to Downtown Memphis home of NBA’s Grizzlies, Redbirds Baseball and famous Beale Street. All the fun and shopping at Overton Square in Midtown Memphis is only 10 minutes away.
If you're in town for business, we're near companies like Kellogg’s, FedEx, Deloitte, International Paper, Buckman and AutoZone. Our hotel's 24-hour business center offers a computer, printer and copier, and our meeting space is perfect for events large and small.
No matter what brings you to Memphis, our hotel's amenities help make it the perfect place to relax and enjoy your stay. You'll enjoy dining in our Medallion Restaurant where kids under 12 eat free, relax, and unwind in our Tiger Grille & Lounge. Keep up on your fitness routine in our 24-hour Fitness Center. Our all suite rooms feature Microwave and Refrigerators and are ideal for extended stays . Make reservations today to enjoy everything our smoke-free, pet friendly hotel has to offer!
I stay there when on business trips. Due to the location, I feel safer there than at other hotels. However, the hotel needs some maintenance in the rooms. I had issues with room maintenance the last two times I stayed there.
投稿者Corporate
対象2025年4月4日
Hi Tinker,
It's always been a delight for us to host one of our valued IHG® One Rewards members since 2022. We appreciate you for choosing our Holiday Inn Memphis-University Of Memphis as your travel partner during your stay. Thank you for your loyalty and candid feedback.
We offer our travelers dependability, friendly services, and modern, attractive facilities. I'm sorry if you encountered some issues while staying with us. I have shared your feedback with our hotel management so this can be checked into. This will help us to determine the things we need to upgrade.
We look forward to having the opportunity to restore your confidence in our hotel.