It was not a great experience of staying in this hotel. When we arrived, the room was sweltering hot, even with a T-shirt on. There was no way to cool it down - no ‘cold’ or ‘air’ option on the AC, just turn it off and open the windows. But it's so noisy with the windows open, I couldn’t sleep until midnight..
The hotel’s facility is not good. The windows can’t be fully closed due to a loose hook, causing dust inside.
The platinum membership price on ihg.com was 10%~20% more than the third-party app, which disappointed us since we noticed this issue only after checking in. I’ve never see such a difference on other IHG hotels.