I had a great time at the InterContinental: Toronto Center. My experience begins from the moment I stepped inside the hotel. The vivacious salutation together with the incredible customer service experience offered to me at check-in by Mr. David Paes was very appreciative. He really represents the InterContinental and IHG brand well as he is great at his job. The experience also extends to the entire staff at the hotel restaurant and housekeeping. I look forward to staying at the hotel for all my future visit to Toronto.