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    2017年2月14日
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 Holiday Inn Express Istanbul Airport
Holiday Inn Express Istanbul Airport
هوليداي اسطنبول مطار الأعمال و مزينة بعناية 110 غرفة توفر بيئة مثالية للاسترخاء والترفيه الضيوف الذين يسافرون في النظام. لدينا الفندق على مسافة 4 كم من مطار أتاتورك . وبالإضافة إلى ذلك ، مرسيدس - بنز، شركة فودافون للشركات الدولية مع لجنة المصالحة الوطنية اكسبو و المنطقة الصناعية و يقع في الوسط. وبعد يوم من ليلة نوم جيدة يمكن أن تجعل لدينا اكسبرس الإفطار علينا أفضل بداية ممكنة . جودة خدمة الموظفين عطلة مطار نزل اسطنبول توفر الرعاية المستمرة للحفاظ على أعلى مستوى . و قاعات اجتماعات هوليداي اسطنبول مطار مجهزة بأحدث التكنولوجيا يستغرق ما يصل إلى 150 شخصا ، المكان المثالي لاجتماعكم . وبالإضافة إلى فندقنا في العالم أكبر حوض مائي مواضيعي اسطنبول حوض السمك ، الحديقة المائية أكوا دولفين ، و قريب جدا من منتدى اسطنبول للتسوق الصورة مثل مول اسطنبول .
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Einfach überteuert. Unsauber und kaum hilfsbereit
来自 Manu
Das Zimmer war verstaubt. Mein Zimmer war so kalt. Das Hotel hat nicht wirklich etwas zu bieten gehabt.
客户化身
已发布 2021年3月1日
Sehr geehrter Herr Manu,
Vielen Dank, dass Sie sich für das Holiday Inn Express Istanbul Airport entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie ein IHG Rewards Club Mitglied sind.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch den Staub und die Temperatur im Zimmer verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, Sie in Zukunft wieder bei uns begrüßen zu können.
Mit freundliche Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Stay Your Way at Our Full-Service Hotel in Memphis, Tennessee Welcome to the 100% smoke-free Holiday Inn® Hotel in Memphis which is conveniently located just off I-40 in a safe area of the city. Your stay at our full-service hotel is certain to be enhanced by the terrific details we've added to this hotel. Our leisure guests are happy to know that this full-service hotel in Memphis, Tennessee is very close to some of the best attractions the city has to offer. Inside of a 25-mile radius, families can visit the Memphis Zoo, Graceland, and an IMAX theater. We are also less than a quarter mile from the Wolfchase Galleria Mall. If you are here on business in Memphis, lodging with us offers easy access to the big city. The hotel is less than 20 miles from the Memphis International Airport and less than 10 miles from business such as Cargill Cotton, MicroPort, ServiceMaster, Olympus, Youth Villages, Lucite International, and Agricenter International. Business guests are happy to know that we offer a business center and a boardroom for small meetings or a 1,700 sq. ft. ballroom with a full-service banquet department for those larger meetings. During your visit, you can enjoy some of our plush amenities. Relax in our indoor pool or whirlpool after you take advantage of the 24-hour exercise facility. Make a reservation today.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Ok
来自 Falk TN
Zimmerservice praktisch nicht vorhanden. Kein Austausch von bettwäsche und Handtüchern im Zeitraum von 3 Wochen.
客户化身
已发布 2021年3月1日
Sehr geehrter Herr Falk,
Vielen Dank, dass Sie sich für das Holiday Inn Memphis - Wolfchase Galleria entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2008 ein IHG Rewards Club Mitglied sind und den Spire Elite Status erreicht haben.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, da Ihr Zimmer von unserer Housekeeping-Abteilung nicht sauber gehalten wurde. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, Sie in Zukunft wieder bei uns begrüßen zu können.
Mit freundliche Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Munich - City East
Holiday Inn Munich - City East
设有全天候餐厅、会议室和屋顶露台的慕尼黑家庭酒店 慕尼黑东城假日酒店前往旧城区中心的玛利亚广场仅需 15 分钟。 慕尼黑机场(MUC) 距离酒店 30 分钟车程,从酒店附近的 S-Bahn 城市快铁 Berg am Laim 站搭乘火车可快速前往市中心。老少咸宜的德意志博物馆,除了展出众多具有重要历史意义的飞机外,还有一艘潜艇,并设有特别的儿童动手操作区。在海拉布伦 (Tierpark Hellabrunn) 动物园可观赏北极熊和老虎等动物,位于河畔的英国公园 (Englischer Garten)则可以在露天啤酒花园中拥抱美丽的城市风景。如果您是商务旅客,酒店的每间会议室均可容纳多达 90 位宾客,而屋顶露台则是举办派对的绝佳场地。专门举办大型国际会议的国际会议中心,距离酒店仅 10 分钟车程。 入住酒店可享以下礼遇: - 入住即享无线网络 -价格实惠的安全地下停车场 -24 小时小型健身房 我们的酒店适于家庭入住,是全家游览慕尼黑舒适的下榻之地。客房和套房均配有遮光窗帘、儿童沙发床和多种枕头选择,保证优质睡眠。儿童可免费入住和用餐。酒店宽敞温馨的开放式大堂提供全天候用餐,如果时间紧迫,则可以购买点心或星巴克咖啡上路。在 E-Bar 插入笔记本电脑即可工作,Media Lounge休息室则非常适合非正式会谈或轻松地边喝边聊。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Unfreundliches, überfordertes Personal, Corona-Ausreden
来自 yannrs Köln
Sicherlich kann man verstehen, dass es in COVID-Zeiten nicht einfach ist ein Hotel zu betreiben und die Zimmer so zu gestalten, dass sie COVID-sicher sind. Hotels aus anderen Ketten schaffen es wesentlich besser, ohne sich hinter der COVID-Ausrede zu verstecken. Leere Minibar im teureren, dafür gleich ausgestatteten Executive Zimmer, ein Zettelchen nach viel Betteln am Empfang, Frühstück für 10€, das an Fahrtfinderzeiten erinnert... alles noch akzeptabel. Aber ein unfreundlicher, offenbar inkompetenter oder schlecht geschulter Einzelmitarbeiter am Nachmittag und am Abend, das möchte ich als Vielreisender und Spire-Mitglied nicht mehr entschuldigen.
客户化身
已发布 2021年3月8日
Sehr geehrter Herr Yannrs,
Wir schätzen Ihre Bewertung über Ihren letzten Aufenthalt und danken Ihnen, daß Sie seit 1995 ein IHG Rewards Club Mitglied sind und den Spire Elite Status erreicht haben.
Es tut uns sehr leid, daß Sie, wegen dem erhaltenen Serviceniveau, keinen ausgezeichneten Hotelaufenthalt erlebt haben. Ich habe Ihnen eine private Nachricht geschickt, um meine Entschuldigung weiter zu bekräftigen.
Ich hoffe sehr, dass wir von Ihnen die Möglichkeit bekommen, uns nochmals zu beweisen.
Mit freundlichen Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Munich - City East
Holiday Inn Munich - City East
设有全天候餐厅、会议室和屋顶露台的慕尼黑家庭酒店 慕尼黑东城假日酒店前往旧城区中心的玛利亚广场仅需 15 分钟。 慕尼黑机场(MUC) 距离酒店 30 分钟车程,从酒店附近的 S-Bahn 城市快铁 Berg am Laim 站搭乘火车可快速前往市中心。老少咸宜的德意志博物馆,除了展出众多具有重要历史意义的飞机外,还有一艘潜艇,并设有特别的儿童动手操作区。在海拉布伦 (Tierpark Hellabrunn) 动物园可观赏北极熊和老虎等动物,位于河畔的英国公园 (Englischer Garten)则可以在露天啤酒花园中拥抱美丽的城市风景。如果您是商务旅客,酒店的每间会议室均可容纳多达 90 位宾客,而屋顶露台则是举办派对的绝佳场地。专门举办大型国际会议的国际会议中心,距离酒店仅 10 分钟车程。 入住酒店可享以下礼遇: - 入住即享无线网络 -价格实惠的安全地下停车场 -24 小时小型健身房 我们的酒店适于家庭入住,是全家游览慕尼黑舒适的下榻之地。客房和套房均配有遮光窗帘、儿童沙发床和多种枕头选择,保证优质睡眠。儿童可免费入住和用餐。酒店宽敞温馨的开放式大堂提供全天候用餐,如果时间紧迫,则可以购买点心或星巴克咖啡上路。在 E-Bar 插入笔记本电脑即可工作,Media Lounge休息室则非常适合非正式会谈或轻松地边喝边聊。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
naja, war schon mal besser
来自 Tedus
kein Wasser auf dem Zimmer,
wegen Corona?
unverständlich,
keine Info zuvor darüber, sehr schade
客户化身
已发布 2021年3月8日
Sehr geehrter Herr Tedus,
Wir schätzen Ihre Bewertung über Ihren letzten Aufenthalt und danken Ihnen, daß Sie seit 2018 ein IHG Rewards Club Mitglied sind.
Es tut uns sehr leid, daß Sie, wegen dem erhaltenen Serviceniveau, keinen ausgezeichneten Hotelaufenthalt erlebt haben. Ich habe Ihnen eine private Nachricht geschickt, um meine Entschuldigung weiter zu bekräftigen.
Ich hoffe sehr, dass wir von Ihnen die Möglichkeit bekommen, uns nochmals zu beweisen.
Mit freundlichen Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Thank you for choosing the Candlewood Suites Louisville Downtown Area N! The hotel features 97 spacious suites complete with fully equipped kitchens, large workspaces, and luxury recliners in every room. Our amenities feature a 24-hour Pantry Cupboard for purchasing food, drinks, and sundry items, a Fitness Center featuring modern equipment, complimentary self-service laundry, a business center with free printing and copies, and even an outdoor Grilling Gazebo for your evening gatherings. Whether you are visiting Downtown Louisville, KY for business or pleasure, Candlewood Suites on Zorn Avenue is the perfect option for your lodging needs. The hotel is just outside of the immediate downtown area so there is minimal traffic and noise, but close enough for a short, scenic drive along the waterfront of the famous Ohio River. Louisville is home to major corporations such as YUM! Brands, United Parcel Service (UPS) World Hub, Ford automobile manufacturing plant, Churchill Downs, and Humana. Our hotel offers corporate rates for these and many other nationally recognized companies for guests traveling on frequent business. Staying 1 night, 30 nights, or for months, Candlewood Suites Louisville Downtown is the uncomplicated choice for your lodging needs. We look forward to seeing you soon!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
clean and convenient
来自 HardyWu MI
the whole environment seems well organized. some small items like shaving blazer, toothpaste, etc. are not provided -- you have to buy
客户化身
已发布 2021年3月12日
Dear HardyWu,

Thank you for sharing your impressions of your recent stay with us, for being our Rewards Club member since 2015 and for attaining Spire Elite status.

I am very happy that the cleanliness and sleeping quality in our rooms met your expectations. We strive to provide the best possible service as well as experience and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment that our front desk was not able to provide some requested items, please be assured that we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again thank you for choosing to stay with us.

We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express & Suites Granbury, the top choice of business and leisure travelers. We're located within one mile of the Historic Downtown Granbury Square , a site listed on the National Register of Historic Places and home to the Historic Granbury Opera House, and over 50 shops and restaurants. There’s plenty to do in Granbury. Spend the day boating or fishing on Lake Granbury , or take in the sun at the Granbury City Beach Park , less than a mile from the hotel. For the more adventurous, take a 10-minute drive to the Cresson WakeSport Ranch and MotorSport Ranch . Or, spend a day golfing at the Harbor Lakes Golf Club , adjacent to our hotel. Enjoy a scenic drive to Glen Rose and take in a showing of The Promise , visit Dinosaur Valley State Park, Dinosaur World , and Fossil Rim Wildlife Center . We’re only minutes from Comanche Peak Power Plant in Glen Rose, the Exelon Corporation Wolf Hollow Generating Station, Lake Granbury Medical Center, the Hood County Courthouse, Lake Granbury Conference Center , and the Glen Rose Expo Center . We’re easily accessible from Dallas/Fort Worth, Stephenville, Glen Rose and Cleburne. Stay Smart, the next time you visit Somervell or Hood County. With complimentary WIFI and free Complimentary Hot Breakfast, you’ll be refreshed and ready for whatever you’ve planned during your stay!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Not my favorite HI
来自 Brandi Granbury TX
We came the weekend after their ice storm so I hope the issues we had were carryover from that. Our bathroom was so filthy. Wads of long black curly hair all over the floor. We couldn’t/wouldn’t go in without shoes. The lady that checked us in was very unpleasant and rude.
客户化身
已发布 2021年3月12日
Dear Brandi,
Thank you for choosing Holiday Inn Express Granbury and for being our IHG Rewards Club member since 2017.
I would like to apologize for any inconvenience caused by the cleanliness of our room and the service of our staff. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy Holiday Inn® Hotel's Great Falls, Montana Location Our Great Falls, Montana hotel is committed to your comfort and it is obvious as soon as you step inside our beautifully designed atrium, which features a 3-story, hand-painted waterfall. We are the gateway to Yellowstone and Glacier National Parks, and we're two hours from the Canadian border. Wonderful local attractions like the Holiday Village Shopping Mall, Missouri River and Rivers Edge Trail are within walking distance. Our town offers terrific museums that showcase our area's rich, colorful history, including the Charles M. Russell Museum and Lewis and Clark Interpretive Center. Great shopping and fine dining are short drives away as well. If business is the reason for your visit, Malmstrom Air Force Base, MT Air National Guard, Burlington Northern Santa Fe, Benefis Hospital and University of Providence are nearby. We feature over 7,000 square feet of flexible meeting and convention space. You'll find that terrific amenities such as the fitness center, room service, Holiday Inn Restaurant, and Holiday Inn Sports Bar and Casino truly set us apart. Our Great Falls, Montana hotel's other perks include an indoor pool with water slide and hot tub. Slide hours vary. Please contact our Front Desk for hours.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Great staff but place has gone down hill
来自 Kayla3414 MT
First room we were assigned was freezing cold. The AC was on. Must I remind you it has been in the low 30's or high 20's, lots of wind, and the AC was on. The heat wasn't kicking on. Went down to speak to the front desk. They got a new room right away. Very happy with the way the gentleman handled it. The next room was much better. Stayed warm. The Hot tub was out of service due to "covid" yet the pool was still open. Didn't make any sense and I was upset that we weren't told about that. The place needs touched up. It has declined a lot over the years.
客户化身
已发布 2021年3月12日
Dear Kayla3414,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due the temperature in your first room and that you were not told that the hot tub was closed. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Candlewood Suites® Southaven. We are located directly off of I-55 within the outdoor shopping plaza of Southaven Towne Center. We are in a prime part of town for anyone traveling for business or leisure. Our amenities and well-appointed suites will well exceed your expectations. With us, there is no need to leave any member of your family at home, including your pet, as we are a pet friendly hotel. Upon entering the hotel you will feel welcome and right at home with our contemporary and modern look. Our amenities include kitchenettes in all rooms, free Wi-Fi, laundry services, fitness area and pool, as well a Gazebo featuring two flat screen TV's where you can unwind and relax. Just minutes from the Landers Center and Snowden Grove, and nearby shopping. Downtown Memphis is 15 minutes away where guests can enjoy Beale Street, the FedEx Forum, or take a tour at Elvis Presley's Graceland. Nearby restaurants include Logan's Steakhouse and Olive Garden. For our guests that choose to dine in, we have a fully stocked Candlewood Cupboard, allowing guests the opportunity to purchase breakfast, lunch and dinner options as well as sodas & snacks 24/7. So whether you are traveling for one night or one month Candlewood Suites® Southaven is sure to be your home away from home.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Ehhhh
来自 April
Won’t come here again. I got a call before I even arrived asking if I wanted to cancel even though the roads were fine to drive on(just had lots of snow). The bathroom was dirty. No toilet paper or wash cloths. The shower looked like someone had peed in it. Black hairs in the sink. stain on the recliner. And then I got a call the morning of check out around 10:15 basically trying to rush me out. Even tho checkout wasn’t until 11:00
客户化身
已发布 2021年3月12日
Dear April,
I appreciate you for sharing your review about your recent stay and thank you for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness of our bathroom, our service and that there was no toilet paper. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Hotel & Suites in downtown Chattanooga! A unique, stunning and modern hotel located in the heart of Downtown Chattanooga. We are the only hotel in downtown Chattanooga with TESLA Chargers to cater to all your parking needs. Steps away from the Tennessee Aquarium and the Children’s Discovery Museum, hotel’s prime location and new high-end guest rooms make Holiday Inn Hotel & Suites one of Chattanooga’s premier hotels. Walk from the hotel to nearby riverfront restaurants or stay in the hotel to enjoy our Rodizio Brazilian Steakhouse. Tennessee River is just blocks away, along with the AT&T Field where the Chattanooga Lookouts baseball team plays. Attractions like Lookout Mountain, Rock City and the Chattanooga Zoo are just minutes away. Whether you're visiting for business or pleasure, free Wi-Fi access keeps you connected while an extensive Fitness Center lets you keep up your workout routine. Business travelers will be impressed by new guest rooms furnished with top of the line amenities. With 1,700sq ft of event space, we’re the perfect pick for weddings and corporate events. The hotel is in proximity to local businesses including Unum Group, Volkswagen and Blue Cross Blue Shield. Visiting students and physicians can stay close to Erlanger Medical Center, Parkridge Hospital, Memorial Hospital and University of Tennessee at Chattanooga. With these choice amenities and prices, it’s easy to see why guests prefer us to other hotels in Chattanooga!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Staff seemed to be overwhelmed and did not want to be there.
来自 PCMOVE Nashville, TN
We have stayed here a few times and have always been extremely happy. This was not true on this trip. Will try the hotel across the street next time.
客户化身
已发布 2021年3月12日
Dear PCMOVE,
I appreciate you for sharing your review about your recent stay and thank you for being our IHG Rewards Club member since 2016.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize that you were not happy during this trip. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Prime Location On Broadway with Free Breakfast In Nashville! Discover the Heart of Nashville at Our Broadway Location with Complimentary Breakfast Experience the essence of Music City with a stay at the Holiday Inn Express Nashville Downtown - Broadway. Our hotel is strategically positioned in the heart of downtown Nashville on Broadway, offering contemporary and comfortable accommodations tailored to meet the needs of today's discerning travelers. Find a world of convenience with our array of on-site amenities, including a seasonal outdoor pool, a 24-hour Fitness Center, and a complimentary Express START breakfast to kickstart your day. Our prime location grants you easy access to iconic attractions like the Honky Tonk Highway, Music Row, Nissan Stadium, Bridgestone Arena, Centennial Park, Ryman Auditorium, the Grand Ole Opry, Vanderbilt University, and more. If you're in town for business, use our 10,000 square feet of versatile event space and discounted group room blocks. No matter the reason for your visit, elevate your Nashville experience at the Holiday Inn Express Nashville Downtown - Broadway, proudly standing as the largest Holiday Inn Express in the United States.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
person
来自 robert TN
parking was bad and was not tolled that it was a charge
客户化身
已发布 2021年3月12日
Dear Robert,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize that it was not mentioned that parking was not included in the room rate. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。