共享 Corporate 的简介
Corporate
Corporate 的统计数字
评论
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- 评论意见计数78834
- 有用性投票359
- 第一条评论意见2017年2月14日
- 最后一条评论意见2025年5月19日
- 特写评论意见0
问题
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故事
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故事意见
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Corporate 的评论
Corporate 尚未提交任何评论。
Corporate 的评论意见
Our hotel is an ideal location right off from I-295 and conveniently puts guests near Virtua & Jefferson Hospitals and Rowan University. Minutes from surrounding areas such as Cherry Hill, Deptford, Mt. Laurel, Camden Waterfront, and downtown Philadelphia. We are also 12 miles from the Philadelphia International Airport. The hotel is surrounded by fun activities for the whole the family such as Big Kahuna's Water Park, Diggerland, and Clementon Park. Families can also visit the Camden County Boathouse at Cooper River Park for picnics, bike trails, mini-golf, rowing competitions, and more activities. Concert-goers and sports fans can easily get to BB&T Pavilion and Citizen Bank Park in Camden or the Lincoln Financial Field and Wells Fargo Center in Philadelphia. Discover the Battleship New Jersey and New Jersey Aquarium all from the convenience of our Voorhees location.
Relax and rejuvenate after a busy day with extra amenities. Plunge into the outdoor swimming pool or enjoy an invigorating workout in our PRECOR Fitness Center. Have a business meeting? You can hold a space for up to 30 colleagues in our contemporary meeting room. Take advantage of our brand-new Express Start Breakfast. If you are in a hurry, simply obtain a Grab N Go Breakfast Bag. Make a fresh cup of hot coffee available 24 hours in the lobby. Retreat to a comfy guest room and watch a movie on our 42" HDTV while accessing FREE High-Speed Wi-Fi on your device.
总体
1 分 - 总分为 5
AVOID
来自 Bac1978
I recently stayed at the Vorhees location in New Jersey. I will say, that this was the absolute worst Holiday Inn that I've ever stayed at. The entire hotel smells of mold/mildew to start off. The room was absolutely HORRIBLE. The was hair in the "cleaned" and folded wash cloths hanging on the towerl rack, the towel rack that is hanging off the wall and should be falling off very soon. Cracks in the ceiling of the room which shows poor contracting work. Dirt and debris on the bathtub which was most likely falling from the wall above the tub that had huge cracks in it. The wash cloths were of very POOR quality, unlike any previous hotels I've stayed at. I've seen those wash cloths of that quality at Dollar Tree stores, very rough and transparent. There is MOLD visible in the ceiling in the bathroom and the room smells like cigarette mold combination. The two ladies at the desk were very courteous. My first room was across from someone who had dogs barking frequently, I asked to be moved and they accommodated me, the next room had a strong cigarette oder, I asked to be moved and they accommodated me again, the 3rd time, I didn't even bother as it was late and my family and I were tired from travel. The staff is the only highlight of this property.
Corporate
已发布 2021年4月14日
Dear Bac1978,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2016.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness, smell and maintenance of our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
The staff of the beautiful new Holiday Inn Express & Suites Detroit North - Troy hotel is eager to exceed your expectations. Our hotel features fresh, clean deluxe sized guest rooms and suites richly accentuated by triple-sheeted pillow topped mattresses, opulent furnishings and all of the amenities that you have come to expect including a keurig coffeemaker, microwave and refrigerator. With our convenient location off Hwy I-75, corporations such as General Motors, Delphi, BAE Systems, Ford, Kelly Services, IBM, PPG, Chrysler and Raytheon are just minutes away. Whether you are visiting the Troy area for business or pleasure, make sure that you take in some retail therapy at Somerset Collection Mall, visit the Detroit Zoo, Casinos and Little Caesars Arena for some year around cultural events, or enjoy one of the many games played by our very own Detroit Red Wings, Tigers, Pistons or Lions. During your stay with us, you will enjoy home away from home conveniences such as complimentary Express Start hot breakfast bar , free Wi-Fi service throughout the hotel and our meeting room, HD televisions with expanded cable channel listings, heated indoor swimming pool, Fitness Center, 24-hour Business Center and guest laundry. Whatever your reason for visiting the Detroit Suburb Troy, MI Stay Smart at the Holiday Inn Express & Suites Hotel Detroit North - Troy.
总体1 分 - 总分为 5
Noisy
来自 Barb
从 Muchigan
There were small children running and screaming down the halls until midnight. Then teen/young adults started up and down the halls talking loud and pounding on doors asking "are you f...ing in there?" TV blaring. This continued until 5:30. Did not report at the time because I would have been told to change my room. Nobody at desk when I left at 6:30. Left email and was called by manager. Will not recommend.
Corporate
已发布 2021年4月14日
Dear Barb,
Thank you for choosing Holiday Inn Express Detroit North - Troy, for being our IHG Rewards Club member since 2006 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the comfort of our room and the noise from other guests till midnight. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
Enjoy Our Hotel's Convenient Location in Brentwood, TN This hotel is near it all: great music, great food and great fun. With a convenient location off exit 74A on I-65, the Holiday Inn Express® Hotel & Suites Brentwood North - Nashville Area is ideal for every traveler who wants to see Music City. Here on a business trip? You've come to the right place! A 24-hour Business Center makes it easy to complete any last-minute assignments or prepare for your next client meeting or social event, which you can host in one of our meeting rooms. And since the hotel's property is near Nashville, TN, guests can quickly find Nissan, Comdata, AIG, Quorum and AT&T. Nashville is filled with fun and adventure at every turn. At the Nashville Zoo, you can see not only more than 300 animals, but also historic Grassmere Farm. No trip to the area is complete without visiting The Grand Ole Opry. Every country music fan needs to visit the Country Music Hall of Fame. In addition, Radnor Lake provides a serene escape here in Brentwood, TN. This smoke-free hotel has great amenities and service that are sure to keep you coming back. If you enjoy working out, the well-equipped Fitness Center is perfect for you. A hot, free meal greets you every morning at the Express Start Breakfast Bar. Come see for yourself why our guests consider us one of the best hotels near Nashville, TN.
总体3 分 - 总分为 5
Great owner terrible night staff
来自 Elite
从 Wisconsin
Had to ask multiple times to get a rollup bed for my kid, they had no blankets, and the night manager was too interested in watching his iPad to do anything.
Corporate
已发布 2021年4月14日
Dear BackFam,
Thank you for choosing Holiday Inn Express Brentwood North-Nashville Area, for being our IHG Rewards Club member since 2012 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the service of our staff and that there was no roll out bed available. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
Our newly renovated hotel is situated in the heart of Cajun Country. Lafayette boasts a rich history, diverse cultures and unique food. Whether you're visiting our vibrant city for business or pleasure, the newly renovated Holiday Inn Express® Hotel & Suites Lafayette can help you make the most of your trip to southern Louisiana. We are just minutes from the area's top companies, including Chevron, BP, Wood Group and Petroleum Coordinators, making us an ideal choice for business trips. Looking for event space in Lafayette, Louisiana? Our hotel's staff can plan a flawless meeting in either our boardroom or conference room. As a guest, you'll also enjoy great amenities like a 24-hour business center and free Wi-Fi access. From college football to music and food festivals, you'll find plenty to do in Lafayette, Louisiana, and our hotel's in the center of it all! Experience the city's unique culture at Vermilionville and the Acadian Village or visit the nearby Cajundome, which plays host to an array of events. And if you're looking to do some shopping during your trip to Lafayette, LA, our hotel is just a mile from the Mall of Acadiana. We have all the services and amenities you need for a carefree trip. You can start your day with a hot breakfast from the free Express Start breakfast bar. We also have an outdoor pool and fitness center. Our dedicated staff looks forward to serving you during your stay at our Lafayette, LA hotel.
总体1 分 - 总分为 5
Terrible Experience
来自 Sadie08
从 Lafayette, LA
Room was not cleaned as requested. When I asked for additional towels (for 5 people), the first request was ignored. I was given 2. The day of checkout, I noticed blood on the other side of pillow. I informed management and he ignored me and helped the clerk to count out change. I was not compensated in any way.
Corporate
已发布 2021年4月15日
Dear Sadie08,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2016.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the cleanliness of our room and the service of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
A Contemporary Downtown Brooklyn Hotel near Barclays Center
When traveling to New York City, Holiday Inn Brooklyn Downtown wants to provide you with superior accommodations to meet your every need. Whether you’re here for business or pleasure the Holiday Inn Brooklyn Downtown is your sophisticated choice for comfort, quality and service.
The hotel is situated in an ideal location with the exciting neighborhood encompassing all that you'll need for your business or leisure travel from the Barclays Center, Brooklyn Bridge, NY Transit Museum, Coney Island , world–renowned universities such as LIU Brooklyn, NYU Tandon School of Engineering, Brooklyn College . Companies nearby are The Brooklyn Hospital Center , Metro Tech, JP Morgan, National Grid and Brooklyn Navy Yard . The Holiday Inn Downtown Brooklyn hotel is also in close proximity to DUMBO, Duffield Street and Williamsburg .
Holiday Inn Brooklyn Downtown , featuring an inviting design by renowned designer, Andre Escobar, boosts 245 guest rooms & suites with food & beverage available through our Restaurant & Room Service, Business Center, Indoor Pool and Sauna and Laundry Facilities.
With convenient and reliable public transportation just steps from the hotel, it is a breeze to get into Manhattan or any of the other four boroughs. Make Holiday Inn Brooklyn Downtown Hotel your choice!
总体1 分 - 总分为 5
Not worth the stay
来自 Dani
Confusion regarding valet and parking upon arrival. Staff checking in was very unprofessional they seemed either bothered or tired. Once in our room the doors for closet and refrigerator were extremely beat up. The refrigerator cabinet door was hanging. Bathrooms were small and shower was very tight fitting. Water pressure was very high, water temperature was either too hot or too cold no middle temp. There was spots of blood on pillow cases, sheets and comforter. Along the bed frame there was some splattered stain on the sheet as well. We asked for new linens and were brought a stack of 10 flat sheets. The carpet was heavy stained and looked gross.
Only plus was the valet staff were very nice. And the restaurant inside the hotel has great breakfast, a little pricey but good and fresh.
Only plus was the valet staff were very nice. And the restaurant inside the hotel has great breakfast, a little pricey but good and fresh.
Corporate
已发布 2021年4月15日
Dear Dani,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the cleanliness and maintenance of our room. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
Candlewood Suites Norfolk Airport, just minutes from Norfolk International Airport (ORF), is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while.
Stay entertained at nearby popular attractions including Virginia Beach, Norfolk Botanical Garden, Virginia Zoo, MacArthur Center Mall, and Chrysler Museum of Art.
Amenities at Candlewood Suites Norfolk Airport include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.
When you stay at Candlewood Suites Norfolk Airport, you’ll be right at home, whether you stay a night, a week, or longer.
总体1 分 - 总分为 5
Disappointed and Apalled
来自 JLSJLS
从 Virginia
1 staff member and 1 Manager rendered extremely poor customer service to me and canceled my reservation when I calmly expressed the lack of concierge etiquette and how I was being treated. The Manager attempted to resolve the issues after I stated that I wasn't leaving until I spoke to Corporate and made other arrangements with another hotel, but it didn't outweigh the blatant nonchalant service I received just moments prior.
Corporate
已发布 2021年4月15日
Dear JLSJLS,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2019 and for attaining Spire Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the service of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
The Staybridge Suites Omaha 80th and Dodge is conveniently located to offer the best of Omaha. Our suites are the perfect option for leisure and business travelers alike, with convenient proximity to the Children’s Hospital, University of Nebraska at Omaha (UNO), University of Nebraska Medical Center (UNMC), Methodist Hospital, CHI Health Clinic Medicine Bergan Mercy Hospital and many other businesses and institutions. At Staybridge Suites, we offer you all the comforts of home, along with service that is sure to impress. Our staff is highly trained to ensure that your stay is comfortable, convenient and unforgettable.
Each suite includes a fully equipped kitchen, so you can feel a bit more at home whether for an extended stay or for a quick trip. We offer all guests a complimentary light Grab & Go breakfast. Our expanded Fitness Center, indoor pool and free laundry facilities cater to all visitors, while our free Wi-Fi is a must for business travelers.
Be sure to ask a friendly member of our staff about Omaha’s sites and experiences. Among our favorite are the Joslyn Art Museum, Lauritzen Gardens, the Old Market and Omaha’s Henry Doorly Zoo. Experience Omaha by dining at one of our local restaurants with several great options within walking distance of the hotel. We look forward to taking care of you during your next stay.
总体3 分 - 总分为 5
Terrible hard bed. Everything else was great.
来自 watson2021
从 LINCOLN, NE
Disappointing because if the bed itself would have been more comfortable,it would have been an ideal place to stay in Omaha. Good location. Nice staff. Clean. Stayed in a 2 bed room suite, pool, seemed like a great price...however when the bed is so hard you can't sleep and it hurts it voids out the positive.
Corporate
已发布 2021年4月15日
Dear watson2021,
I appreciate you for sharing your review about your recent stay and thank you for being our IHG Rewards Club member since 2019.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the comfort of our bed. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
Crowne Plaza Hotels & Resorts South Beach - Z Ocea
弗罗里达州迈阿密南海滩最热门酒店等待您的光临 南海滩Z海洋皇冠假日酒店 是一家独特的全套房精品酒店，坐落在迈阿密海滩闻名于世的海洋大道上，距离大西洋仅仅数步之遥。作为迈阿密最佳酒店之一，我们为宾客提供了一个隔绝南海滩喧闹的温馨之所，同时也让宾客能够轻松步行前往本地各大高端娱乐地点。 我们这家位于南海滩的奢华酒店拥有分布在五个楼层的79间豪华装点的套房，品质无与伦比。每间套房内，细致精妙的金色色调散发出迷人光芒，而落地窗和阳台门中投入的日光更与之交相辉印。耶路撒冷大理石地板和大量的红木家具则与套房内迷人的色调达成完美平衡。我们这家位于迈阿密的豪华酒店对情侣而言是绝佳的选择，丰盈柔软的超大尺寸睡床搭配奢华床上用品和松软厚实的枕头，为您带来难以忘怀的体验。 27楼的顶层露台套房拥有更为开阔的内部空间和宽敞的露台，让您欣赏外面迷人的美景。通过螺旋楼梯可前往您私人的屋顶酒廊，掩映在茂盛的树木之下是一个可供四个人使用的罗马浴缸、酒吧和餐饮区，还有一个带iPod接口的环绕立体声系统。远程控制的遮光板和可伸缩窗帘为您提供了极佳的私密性。 入住南海滩Z海洋皇冠假日酒店时，我们让您纵享豪华舒适。您将发现一个让您身心放松、振奋、恢复活力的天堂。现在就来探索迈阿密南海滩最佳的奢华酒店吧。
总体1 分 - 总分为 5
Been many times, won't stay again
来自 Rocket
从 Indianapolis
I have stayed at Z Ocean many times and even though it is a small boutique hotel, the location is excellent and the service has always been top notch. Not this time. Upon arrival, we noticed the pool was roped off and closed. No one on staff knew why or even when it would be opened. We also noticed immediately that everything looked rundown and a little dirty.
When we got to the room, everything was fine just a little worn looking. We went to dinner and when we returned we unfolded the pullout, as one of the rooms we had was for 3 people. No sheets on the bed or even in the room. We called the front desk and asked for sheets and were told housekeeping was gone and no sheets were available. I called myself and demanded sheets (in a loud voice) and the front desk hung up on me. I went directly to the front desk in person and demanded sheets and was told that was not possible to get sheets that night. I refused to leave the front desk until i was assured we would get some. I even offered to get them myself, just tell me where they are. About an hour later, we finally got sheets. The next day, our room got skipped for makeup service.
The next night a fire alarm was pulled at 2:30 in the morning and continued to alarm for 45 minutes without one announcement from any staff. When the fire department arrived no one could open the door to turn off the alarm. The fire department literally had to "Chop the door down" with an ax to turn it off and we could all return to our rooms.
Overall, the worst hotel experience i have ever had and i stay in hotel rooms about 75 nights a year.
When we got to the room, everything was fine just a little worn looking. We went to dinner and when we returned we unfolded the pullout, as one of the rooms we had was for 3 people. No sheets on the bed or even in the room. We called the front desk and asked for sheets and were told housekeeping was gone and no sheets were available. I called myself and demanded sheets (in a loud voice) and the front desk hung up on me. I went directly to the front desk in person and demanded sheets and was told that was not possible to get sheets that night. I refused to leave the front desk until i was assured we would get some. I even offered to get them myself, just tell me where they are. About an hour later, we finally got sheets. The next day, our room got skipped for makeup service.
The next night a fire alarm was pulled at 2:30 in the morning and continued to alarm for 45 minutes without one announcement from any staff. When the fire department arrived no one could open the door to turn off the alarm. The fire department literally had to "Chop the door down" with an ax to turn it off and we could all return to our rooms.
Overall, the worst hotel experience i have ever had and i stay in hotel rooms about 75 nights a year.
Corporate
已发布 2021年4月15日
Dear Rocket,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the closure of our pool, the service of our staff and that your room was not made on the next day. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
+1分
1/ 1的投票认为这条意见有用。
欢迎来到国家的国会大厦和假期小旅馆国民机场，在阿林顿，弗吉尼亚的最好的旅馆！ 假期 小旅馆 国民 机场 是友好， 在 阿林顿 ， 弗吉尼亚 的 全面服务 旅馆 坐落在水晶城市里，距罗纳德·里根 National 少于一英里机场和 5 分钟到五角大楼。 政府，合同和军队旅行者！ 我们专攻服务跟政府一起是附属的，提供的那些旅行者独特每 diem 包裹，任何 阿林顿 旅馆 的最好的一个。这个特别把一顿丰盛热的早餐将我们的餐馆包括进。 一 个 大商业地点！ 我们的旅馆被接近于很多公司和诸如洛克希德马丁的代理座落于，总的力学，波音， USPTO， IBM 和很多另外的。旅馆提供所有服务一位商业旅行者需要一次生产的访问。 大有假期！华盛顿特区的 纪念碑，博物馆和美术馆刚刚是时刻之外乘地下铁路或者汽车。历史上著名老城市亚历山德里亚和整个北方的弗吉尼亚地区欣然地是可接近的。利用我们的称赞的运输到地下铁路，五角大楼和时尚中心购物商场。 我们在我们的公共的地区，餐馆和休息室在我们的 guestrooms 和称赞无线的互联网络中提供免费的高速互联网络。高速享用权在我们的为一笔合理的费用准备的开会房间里是可用的。我们的最好的属性是我们的专业和友好的工作人员。
总体1 分 - 总分为 5
Outdated hotel
来自 Mrcory
从 Florida
No USB ports to plug stuff in. TV wouldn’t come on. Had to call front desk 3 times to tell them the remote needed batteries. Asked front desk about parking . Said to use ticket to exit, wouldn’t work for me, had to use room key. Terrible service
Corporate
已发布 2021年4月15日
Dear Mrcory,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2006 and for attaining Spire Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the service of our staff and that call out 3 times for batteries for the remote. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。
Holiday Inn Express Murfreesboro Central
Welcome to the Murfreesboro Central Hotel.
Our modern decor hotel in Murfreesboro, TN is conveniently located just off I 24 near Nashville and offers the very best in Murfreesboro accommodations.
If you're traveling on business, you will find all you need for work in our business center with copy, fax and print services and high speed Internet access. Our large meeting room offers digital projectors and other AV equipment. Additionally, our Murfreesboro hotel is close to Nashville, offering quick access to Middle Tennessee State University, Nissan, Kasai. State Farm Regional Headquarters, Stones River Greenway and the Nashville International Airport.
Your family will enjoy lodging at our Murfreesboro hotel, situated just a few miles from Go USA Fun Park, Discovery Center at Murfree Springs and the Stones River Mall. This hotel is close to the historic Murfreesboro sites of Stones River National Battlefield and the Fortress Rosencrans. For big city fun, visit Nashville to see the Grand Ole Opry, a superspeedway race and the Country Music Hall of Fame, located in the heart of downtown Nashville.
During your visit to the Murfreesboro Central Hotel, enjoy our quality hotel amenities, including an outdoor pool, 24 hour fitness center and continental breakfast. Make your reservation today, and see what it means to Stay Smart at the Murfreesboro Central Hotel.
总体1 分 - 总分为 5
Way too much money for the terrible service
来自 Diamond
从 Ga
There was no hot water. The room I booked was not available and so I ended up in a smaller room and there were no extra blankets or pillows. They didn't have a crib for my baby. The room was super old and looked very dingy.
Corporate
已发布 2021年4月15日
Dear Diamond,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2016 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for our service and that there was no hot water. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Case Manager
IHGService
0 点
0/ 0的投票认为这条意见有用。