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    2017年2月14日
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Corporate 的评论意见
 
犹他州莫泊智选假日酒店为您开启美妙精彩的沙漠探险之旅 莫泊 智选假日酒店® 环抱于令人惊叹的红岩峭壁与壮丽的自然景观之中,是家庭宾客、户外运动员和商务旅行者们完美的住宿选择。酒店坐落在191高速公路旁,距离峡谷地机场(CNY)只有15英里,因而来到这片沙漠绿洲里旅行十分轻松。 在您入住犹他州莫泊期间,我们酒店的位置将让您便利前往拱门国家公园和峡谷地国家公园。家庭宾客可以沿着附近三条风景优美的小路驾车游玩,而寻求刺激体验的宾客可以到气势磅礴的科罗拉多河挑战急湍。入住我们酒店的宾客还喜欢这里各项精彩的年度活动,比如四月汽车展、峡谷地半程马拉松赛和复活节吉普越野。 如果您到犹他州莫泊来出差,您可以通过酒店的有线和无线高速互联网连接和24小时开放的商务中心轻松同办公室保持联系,让您再繁忙的日程中也能保持高效有序。本地的机场和191高速公路离我们酒店很近,也让繁忙的商务宾客能够轻松出行。 在犹他州的莫泊,丰富的户外活动一定会让您尽情尽兴,而回到酒店后,您可以在我们的温水室内泳池和热水池中尽情放松。我们免费的热早餐吧也将让您每天精神饱满地外出探险。现在就预订,在沙漠天堂中体验难忘住宿吧。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not properly staffed and not covid safe
来自 Ben l
Has 3 main issues with my stay.
First was a noisy fridge. After notifying the front desk, they said maintenance wasn't available and we'll try to check it ourself. They were very short staffed that weekend and no one came to fix it.
2nd issue was staff and guests not wearing masks. Most staff were wearing masks, but not all of them. Also guests walking around without masks through lobby and check in. Staff doesn't care.
3rd issue was with uncomfortable bed. The bed is just worn out and only place for support was in the middle.
客户化身
已发布 2021年4月21日
Dear Ben l,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2017 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the maintenance of our fridge, that wearing masks were not enforced and that the bed was not to your liking. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Hotel and Suites in Clarksville, Arkansas. This choice Clarksville hotel is nestled at the foot of the Ozark Mountains near the University of the Ozarks , halfway between Little Rock and Fort Smith off Interstate 40, just a short drive from Horsehead Lake Lodge. . Summertime is festival season in Clarksville, AR, and our hotel in Clarksville provides easy access to events such as the Johnson County Peach Festival and Mount Magazine's Butterfly Festival. Other nearby attractions include the Lake Ludwig, Clarksville Aquatic Center Wiederkehr Wine Cellars and Mount Magazine State Park . Business travelers staying in our Clarksville accommodations will appreciate our close proximity to companies including Tyson Foods and Wal-Mart Distribution Center , as well as the Johnson County Regional Hospital. Our easily accessible location off I-40 means getting to meetings for companies like Nuclear One will be fast and simple. Our hotel also offers a meeting room with space for up to 50 people for on-site business meetings and seminars. During your stay in our accommodations in Clarksville, be sure to take advantage of the terrific amenities we offer such as our outdoor pool, fitness center, 24-hour business center and our signature Express Start hot breakfast bar. Book your reservations now and Stay Smart at the Holiday Inn Express Hotel and Suites in Clarksville, Arkansas.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Room was nice
来自 Cac44 Arkansas
When I went to check in my credit card was declined I had to find an ATM. I had to pay cash and leave a deposit. We were on the 2nd floor they must have been working on the 2nd floor I could see plastic from the front desk. There was paint on the carpet on the 2nf floor. The phone didn't work there was not a hairdryer in the room which I was very shocked. Housekeeping was knocking on the door at 930 am they were told I had checked out. I will not stay again
客户化身
已发布 2021年4月21日
Dear Cac44,
I appreciate you for sharing your review about your recent stay and thank you for being our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the maintenance of our room and the cleanliness of our carpet. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Comfort meets convenience at Holiday Inn Dallas-Richardson, located near the University of Texas at Dallas and the Central Expressway (US-75). Connecting you to Plano, Frisco, and Dallas, our hotel offers easy access to DFW Airport and Dallas Love Field. Explore nearby malls, museums, and stadiums, visit the Dallas Museum of Art, or catch a Dallas Cowboys or Mavericks game. For business travelers, we are close to corporate hubs like General Electric, Raytheon, Sherwin Williams, Honeywell, and Texas Instruments. Host meetings and events in our versatile venues, equipped with modern amenities to ensure a successful gathering. Enjoy a range of amenities including indoor and outdoor pools, a 24-hour Fitness Center, airport shuttle, and onsite restaurant. With free Wi-Fi and parking, Holiday Inn Dallas-Richardson is the perfect place to stay, work, and play in Dallas.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Try Another Hotel in the Area
来自 fetomidake Houston
Not worth mentioning anything, Try Another Hotel in the Area
客户化身
已发布 2021年4月21日
Dear fetomidake,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2004 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the service of our staff and our restaurant. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Wilson, NC Hotel's Southern Charm Pleases Guests This hotel's location in Wilson, NC is right off I-95, just minutes from downtown and Rocky Mount-Wilson Regional Airport. Known as the "City of Antiques," Wilson has much to offer, from gorgeous historic architecture to some of the best barbecue in the state, and the Holiday Inn Express® Hotel & Suites Wilson I-95 enables guests to experience it all with ease. If you're visiting Wilson, NC for business, the hotel's proximity to I-95 makes traveling to area meetings a breeze. We're also near many of the major Wilson businesses. The hotel is 1.5 miles from Merck & Co, three miles from BB&T and 10 miles from Bridgestone-Firestone. You can work easily in the hotel with the 24-hour Business Center and free wireless Internet access, the fastest in the state thanks to the community-owned Internet company. You can also find plenty of enjoyable attractions close to the hotel's location. In Wilson, NC, you can browse more than 30 antique stores or take time to smell the roses in the Wilson Rose Garden. Kids love the Imagination Station Science Museum, six miles away and playing sports at the J. Burt Gillette Athletic Complex. We're also near the Wedgewood Golf Course and four scenic lakes. Guests at the hotel can spend warm afternoons in the outdoor pool and begin each day at the tasty, free, hot breakfast bar. If you're planning a trip to Wilson, NC call the hotel now for a wonderful stay.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Probably needs help
来自 Rlsxxx Mass
I have been here before without an issue.
This time i had a few issues:
my room key to not work, i went to the desk to get a new key and that key didn't work.
I went back the desk and the front desk lady said "the computer will not program some of the rooms" I then said how does that help me? She said "I will have someone open it for you" Ok but i still have no key. While I am waiting, another staff member walks to my room and opens the door without me. I WAS AT THE FRONT DESK AND MY ROOM DOOR IS NOW AJAR WITHOUT MY KNOWLEDGE and my luggage is in the room! When i get to my room I still have NO KEY. Finally, the shower is literally a TRICKLE OF WATER.
I NEVER DID GET A KEY.
I won't be back.
客户化身
已发布 2021年4月21日
Dear Ron S,
Thank you for choosing Holiday Inn Express Wilson I-95 and for being one of our newest IHG Rewards Club members.
I would like to apologize for any inconvenience caused by the service of our staff and that your room keys did not work. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Hotel & Suites Kendall East Miami. The beautiful Holiday Inn Express Hotel & Suites Kendall East Miami is located in Kendall, FL and is an all-suite 100% non-smoking hotel, conveniently located one-quarter mile off the Florida Turnpike at Kendall Drive/SW 88th Street , 30 minutes from Miami International Airport (MIA) and three miles from Kendall-Tamiami Airport. With the newly renovated Palms at Town & Country Mall across the street and Dadeland Mall just ten minutes to our east, plus numerous restaurants within walking distance, our hotel provides the best value for your dollar. Families will love staying at our all-suite Miami-Kendall hotel. Our favorable location offers easy access to popular Miami attractions, including Zoo Miami, Miami Seaquarium, Jungle Island, the South Beach Art Deco District and Homestead Miami Speedway. Business travelers will find that our all-suite hotel, located in S.W. Miami, provides them with access to numerous companies, such as Baptist Health South Florida, the University of Miami, Assurant Group, Florida International University, Miami Dade College and Florida Power & Light. You will enjoy our Kendall hotel amenities, including free high-speed Internet access, an outdoor pool, a well-equipped Fitness Center and our free Express Start breakfast buffet. Stay Smart at Holiday Inn Express Hotel & Suites Kendall East Miami!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
poor service and cleanliness
来自 Brenda Orlando fl
The staff was not friendly, maid got out of elevator and smelled like pot! Room was dirty, outdated, torn seats etc!
客户化身
已发布 2021年4月22日
Dear Brenda,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards Club member since 2014 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the cleanliness of our room and the service of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Holiday Inn Express Hotel & Suites Branson 76 Central! Our guests can't get enough of our gorgeous views and convenient location on the 76 strip! Just ask our personable staff for ticket options to major attractions; such as the renowned Dolly Parton's Stampede , the thrilling Silver Dollar City , great fishing , water sports and marinas at Table Rock Lake and Lake Taneycomo , fine dining and shopping at Tanger Outlets or Branson Landing and exquisite farm-to-table dining, nestled within the elegant ambience of College of the Ozarks . Holiday Inn Express Hotel & Suites Branson 76 Central is the perfect, family-friendly choice for your stay in Branson ! For avid golfers, the natural terrain of Branson lends itself to amazing views of waterfalls and rock formations. Holiday Inn Express & Suites Branson 76 Central is just blocks away from the award winning Thousand Hills Golf Course , and a short drive from Top of the Rock . Known for its Lost Canyon Cave & Nature Trail , Ancient Ozarks Natural History Museum and Golf Course designed by Jack Nicklaus and Arnold Palmer , it features amazing dining and a stunning "Signature Sunset Ceremony!" With Walmart and Price Chopper next door, for last minute items and family needs, your stay will be complete at Holiday Inn Express & Suites Branson 76 Central!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Staff was inept
来自 The Tradesman Oklahoma
I have been to this property many times but things have gone down hill fast as it relates primarily to the staff.
They were able or unwilling to do anything out of the ordinary.
We arrived 1 hour before check in time, the hotel was at 100% capacity - ok my bad.
At 3pm we asked for out room they said it would be ready after 3pm.
I asked how far past 3pm - they couldn't say. Ok they are full staff is slammed I get that, but they would not even check to see where the cleaning crew was with the room, only come back later.
Other promises were not kept, they gave me the YaYa's and just nothing.
I found this attitude with most front deskers, but the afternoon in particular.
The mechanicals in the room were in poor shape, shower faucet not functioning correctly, AC working but not correctly etc.
The room was cramped. I don't remember this on my previous visits but hey, just FYI i generally get a king and not 2 queens.
I was less than impressed with this property especially compared to previous visits to the same hotel.
At this point I will check these people last not first. If your paying hard earned money id seek out another Hotel.
客户化身
已发布 2021年4月22日
Dear The Tradesman,
I appreciate you for sharing your review about your recent stay, thank you for being one of our newest IHG Rewards Club members and for already having attained Spire Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the service of our staff, the maintenance of our room and that it was not ready upon check in. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Escape to the Sunshine State. Enjoy the convenience of our Holiday Inn property in the Miami-Doral area. Our hotel is located just 14 miles from downtown Miami, Port of Miami and Amtrak, and is situated off the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. From adventuring in the Everglades National Park to shopping at City Place Doral, Dolphin and International Malls, guests find plenty to do in Doral. Our Holiday Inn Miami-Doral is 7 miles away from the Miami International Airport and other exciting attractions. Experience the magic of our coast by catching some sun at South Beach or by taking a moonlit walk on Miami Beach. You can even see an exciting Miami Marlins MLB Baseball game at Marlins Park. Business guests also love that the location of the Holiday Inn Miami - Doral is near the airport, companies and universities. You'll find US Southern Command, Florida Blue, Federal Reserve Bank, Carnival Cruise Lines, American Welding Society nearby. Corporate guests can have a successful stay by using our 24-hour Business Center. Offering a genuine value to real people, our hotel can help you can relax on your next tropical getaway. Catch up with friends over a cocktail at Bistro 87 Bar, enjoy friendly service and savory meals at our welcoming on-site restaurant. You can even enjoy our outdoor pool, a 24-hour Fitness Center and free high-speed Internet.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Unpleasant stay
来自 Zepol TX
Hotel rooms were dirty and plumbing was not great. The bathrooms were old and dirty. On the first night the toilet clogged and staff members could not locate a plunger. We had to be moved rooms because the toilet was not fixed. The second room was penetrated with smoke smell and sheets were stained. The hotel is understaffed and guests must go and get their own towels from front desk and housekeeping does not occur at all during your visit.
客户化身
已发布 2021年4月22日
Dear Zepol,
I appreciate you for sharing your review about your recent stay, thank you for being one of our newest IHG Rewards Club members and for already having attained Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize for the maintenance of our bathroom and the cleanliness as well as the smell of smoke in the room. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Conveniently located in North Fort Worth, and off I-35 highway guests are always within minutes of Dallas/Fort Worth's top attractions that include TCU, Historic Stockyards, Texas Motor Speedway, Billy Bob's Texas, Tanger Outlet Mall, Fort Worth Zoo, Downtown Sundance Square, Fort Worth's Museum Cultural District, and Fort Worth's Botanical Gardens. Our hotel is near Alliance Airport (AFW), DFW International Airport (DFW), and Mecham Airport (FTW) which makes it an easy commute for business travelers such as HEB Alliance, BNSF, TTI Industries, FAA, Southwest Regional Office, Purvis Industries, Lockheed Martin, Amazon, Parker Hannifin, DHL and Panther Island to get to work when visiting. We offer a 24-hour indoor pool, complimentary breakfast, 24-hour fitness center, and a business center to fit all of your travel needs. Our bright meeting room space is perfect to host your holiday party, meeting, or event in Fort Worth. Travelers will enjoy being within walking distance to popular restaurants and bars as well many Texas Top BBQ restaurants in Fort Worth. From relaxing on a leisurely vacation, or a high demand business trip, your Holiday Inn Express & Suites Fort Worth Fossil Creek will be a relaxing stay!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Completely lacking basic amenities
来自 Liz32 O'Fallon, IL
We were traveling with children so we specifically requested a room that had a pull out couch. Getting in the room, we realized that there were not linens for the pullout couch and not enough pillows for everybody. They gave us the linen, but said they did not have any pillows. I've never stayed at a hotel that has run out of pillows. Thankfully we had brought some with us in our car or else my kids would have been out of luck. One of the sheets had blood on it which is very gross to me. The room did not have any bags in the trash cans. So after eating our breakfast in the room, we couldn't tie up the leftover food in a trash bag or the pull-ups that our kids wear to bed and leave it out to be collected like we normally do. They also do not have somebody come to clean your room. I understand conservation and try not to expose housekeeping staff, but we were out of the room all day and it would have been nice to have an option to have it cleaned. There was nothing to hang on the door saying we would like a cleaning. So between the gross pull-ups and food that we couldn't bag up, the room smelled awful when we returned. The front desk said they don't have trash bags.
The phone did not work so we could not call down to the desk when we needed anything. The next day of our stay we needed new towels as all of ours were wet. I went down to the desk to get some, and she wouldn't give them to me until I went back upstairs and brought her all of my old towels. I've NEVER experience something like this from a hotel, it was pretty appalling! Perhaps if you're going to make guests go back and forth with their dirty towels if they need clean ones, then you should let housekeeping come in during the day!
Our kids were also really looking forward to swimming in the pool. But it was absolutely FREEZING! Indoor pools should never be this cold. My husband asked the front desk if the pool was broken, because it did not feel heated. The front desk just said "oh it should be heated". Well none of us could end up swimming.
And boy do I miss the days of true continental breakfast. The prepackaged breakfast options were very limited.
I am so upset that this is the closest hotel to my sister's house. I never want to stay here again. We travel quite often and stay in a lot of hotels, but I can't believe this is the kind of experience we would have at a Holiday Inn. Never again.
客户化身
已发布 2021年4月22日
Dear Liz32,
Thank you for choosing Holiday Inn Express Fort Worth - Fossil Creek and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the service of our staff, that the pool was cold and that our hotel did not provide lines for the pull out couch. This is not what we want any of our guests to experience. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
弗罗里达州奥兰多环球影城正门假日酒店临近奥兰多主题公园的绝佳位置胜出一筹 奥兰多环球影城正门假日酒店靠近奥兰多环球影城度假村®的正门,绝佳的地理位置让入住的宾客便捷体验魔幻乐趣!奥兰多环球影城正门 假日酒店® 凭借极具特色的现代派正门建筑、周到的设施和诚挚的服务,为前来度假或商务公干的旅行者们提供了无以伦比的价值。 我们也是一家宠物友好酒店,是您全家体验冒险乐趣的最佳起点。CityWalk、冒险岛和环球影城与我们隔街而望,酒店每天还有定点免费穿梭巴士送您前往水上乐园和海洋世界,因而入住我们酒店的宾客可以轻松尽享众多精彩活动。从酒店短途驱车即达迪士尼®主题公园,米奇和他的朋友们在那里等您一起共度美好时光。 我们也临近瑞廷保健、马丁玛丽埃塔和Cues等企业,让商务旅行者能够尽享便利。11,000平方英尺的活动空间最多可容纳400人,因而是举行团体活动的理想之地,而免费有线高速互联网连接和商务中心等设施与服务则时刻让我们的宾客与世界保持连通。 在尽情游玩一个个游乐园之后,您可以返回酒店在泳池里放松,而孩子们则可以在凉爽的Splash Zone里嬉戏。或者您也可以前往TGI Friday’s餐厅饱餐一顿。酒店还提供一个礼品店、游戏室和健身中心。让我们这家宠物友好酒店的便利位置成为您奥兰多之旅的起点吧!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Worst Holiday Inn I've been to
来自 Jay37 Kentucky
The food was not good, the lamp in the bedroom wouldn't come on, the room, hallway, and elevator all smelled like pot.
客户化身
已发布 2021年4月22日
Dear Jay37,
Thank you for choosing Holiday Inn Across From Universal Orlando, for being our IHG Rewards Club member since 2015 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the maintenance of our room, the smell of smoke in our hotel and the quality of the food. This is not what we want any of our guests to experience. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Stay at the Holiday Inn Express & Suites Hardeeville-Hilton Head, conveniently located off I-95, with easy access to major businesses like Coastal Carolina Hospital and Savannah, GA. Enjoy a day trip to Hilton Head Island and the scenic South Carolina coast, just a short drive from the hotel. Renowned for its top-rated golf courses, pristine beaches, unique shops, and coastal dining, it’s an unforgettable experience. Discover nearby Tanger Outlets, or take a leisurely drive to historic Savannah, Georgia, where you can explore iconic landmarks and immerse yourself in Southern charm. Start each day with our complimentary breakfast buffet and enjoy amenities like an indoor heated pool and a 24-hour Fitness Center. Unwind in a spacious guest room or suite designed to ensure a comfortable and convenient stay.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Will not return.
来自 Joel Norfolk va
After check in, we found room was dirty and requested to be moved. Second room had pet fur all over window shade which would not go down exposing us to parking lot. I asked to have it repaired and was told they would have someone there shortly. After an hour I went to front desk and the person said he had forgotten?? They then did manage to get shade down. Staff appeared disinterested throughout process. Breakfast was minimal as compared to other Holiday Inns we stayed at this week. Was planning to return to this property on way home, but will find something else.
客户化身
已发布 2021年4月22日
Dear Joel,
Thank you for choosing Holiday Inn Express Hardeeville, for being our IHG Rewards Club member since 2009 and for attaining Gold Elite status.
I would like to apologize for any inconvenience caused by the cleanliness of our room, the pet fur on the shades and the service of our staff. This is not what we want any of our guests to experience. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
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