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  • 评论意见计数
    79101
  • 有用性投票
    361
  • 第一条评论意见
    2017年2月14日
  • 最后一条评论意见
    2025年5月22日
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Corporate 的评论
 
Corporate 尚未提交任何评论。
 
Corporate 的评论意见
 
We are conveniently located at the intersection of I-70 and I-465, the Holiday Inn Express & Suites Indianapolis - East is ideal for every traveler, whether here on business or to catch a big event. It's easy to see why we're one of the best hotels in Indianapolis, Indiana for business travelers. With free Wi-Fi access and a 24-hour Business Center, finishing work has never been easier. We're also near such businesses as Raytheon, CVS, IDEM, Koorsen, Community East Hospital and Indy Aero. If you're here on vacation or just for the weekend, you'll find plenty to do near East Indianapolis. Our hotel's guests can catch one of the many great sporting events in the area, such as watching the Colts or going to the Indianapolis Motor Speedway. You can step back in time at Conner Prairie or give in to the call of the wild at the Indianapolis Zoo. This smoke-free hotel has great amenities that will please everyone. Play hoops with friends on the Sports Court or unwind in the Fitness Center. We invite you to enjoy our free Express Start Breakfast Bar. See why we're one of the best hotels in Indianapolis!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
NASTY
来自 Coach
This hotel needs some major TLC! Our room had a broken whirlpool tub that was leaking black stuff out of the busted jets. Once you open the sofa bed you can barely shuffle between the end of the bed and the dresser. The coffee table was completely broken in two and the top was just resting on the legs. The TV's are tiny and old.
We had holes in the walls in the bathroom that had tape over them.
The plugs on the table lamps didn't work.The air unit was NASTY and needs a major cleaning. Another room had a pen for the toilet paper holder. I would not recommend staying here and we ALWAYS use Holiday Inn when we travel.
客户化身
已发布 2021年7月28日
Dear Coach,
I appreciate you for sharing your review about your recent stay, and thank you for being our IHG Rewards member since 2009.
I am very sorry that you did not experience an exemplary hotel stay due to the maintenance of our hotel and the cleanliness of the air unit in your room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
The Holiday Inn located in East Hartford, CT is tucked into an upscale corporate office park and within walking distance to Downtown Hartford . We're easily accessible from Interstates 91 and 84, only 12 miles from Bradley International Airport (BDL). Unwind with a workout in our expanded 24-hour fitness facility or with a few laps in our indoor heated pool. Bring friends and colleagues together at the newly renovated restaurant and our lounge. Host an event, and let our convention and banquet staff plan the menu and transform our newly renovated 9,000 sq ft into a memorable location for a meeting, conference, or celebration. We are conveniently located 2.4 miles from the famous Rentschler Field , home of the UCONN Huskies and near businesses, like Travelers Insurance , United Health Group , Aetna and many others. In addition, this smoke free East Hartford hotel is equipped with a 24-hour business center. We know that business travelers appreciate being able to work on the go, which is why we offer complimentary wireless high-speed internet access and voicemail in every room. We also have a convenient work station set up in our restaurant with ample plug-ins and space to work while enjoying your favorite meal. Whether you’re here for a meeting at the Connecticut Convention Center or catching a show at the XL Center , we're here for you.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
meh
来自 Brian RI
Was here for a team outing in Hartford. Hotel was cheap, so we booked. To say the hotel common areas were somewhat clean would be generous. The room itself felt clean, however the AC was not working so well. Staff was friendly. Thankfully we were not in the hotel much as we were at various outings in the Hartford area. That's where this hotel was clutch. It is very centrally located to major highways, and was an easy walk into downtown restaurant nightlife area. Believe it or not, I would possibly stay here again as long as I wasn't going to spend too much time in the room.... maybe
客户化身
已发布 2021年7月28日
Dear Brian,
I appreciate you for sharing your review about your recent stay, thank you for being one of our newest IHG Rewards members and for already having attained Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness in the common areas and that the air conditioning did not work in the room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and the cleanliness of our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎光临马里兰州格林贝尔特及华盛顿特区 在寻找城外的便利住宿地点吗?我们的综合服务型酒店马里兰州华盛顿特区格林贝尔特 假日酒店® 坐落在巴尔的摩和安纳波利斯附近,并且靠近马里兰大学的帕克分校。 体育迷们一定乐于知道我们十分临近联邦快递体育场和国民体育场,它们分别是华盛顿红人橄榄球队和华盛顿国民棒球队的主场。阿伦德尔米尔斯商场和格林威购物中心也毗邻我们位于马里兰格林贝尔特的酒店,而且从酒店短途驱车即可前往本地各大博物馆、纪念碑和纪念馆。 商务宾客定十分满意我们提供复印、打印和传真服务的商务中心及适合举办行政会议的活动空间。同时酒店还提供免费高速无线互联网连接。此外,美国宇航局、美国国税局、美国食品和药物管理局、美国农业部、威瑞森通讯、洛克希德马丁等政府机构与企业也都临近我们的酒店。 在马里兰州格林贝尔特期间,宾客还可尽享我们高品质的各种设施与服务,比如户外泳池、24小时健身中心等。要享用美味一餐或舒爽饮品,那就前往酒店的Willy K’s餐厅与酒廊。我们距离新卡罗敦美国铁路和格林贝尔特地铁站不到五英里,让您能够十分轻松地往来于华盛顿特区各处。我们的住宿环境和我们的员工在周边范围内都属一流,今天就预订吧。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not a good experience at all this time
来自 CRBD1
I’m disappointed that I had to waste my free reward night on this horrible experience. I usually enjoy IHG and am a loyal guest, but I may need to rethink things.
客户化身
已发布 2021年7月28日
Dear 1CRB1,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards member since 2010 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness and comfort of our room. This is certainly below our usual high standard of service. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
A refined modern hotel in a parkland setting near central Belfast. With stylish dining, complimentary car parking, and an indoor pool. Crowne Plaza Belfast is nestled in the heart of the Lagan Valley Regional Park with a wealth of walks, parks and cycle paths, with the hotel's children's play room making it ideal for family breaks. Business travellers and leisure guests like the location, just 15 minutes drive from city centre, convenient to Titanic Belfast and city centre shopping also convenient to the main road network. Both city airports are a half hour drive and Dublin is 2 hours by car. Offering 21 meeting rooms from the Boardroom up to the 900 seated Ballroom, Crowne Plaza Belfast is the region's premier conference hotel. Modern and contemporary rooms at Crowne Plaza Belfast feature air conditioning, a flat-screen TV and free Wi-Fi. Executive rooms benefit from access to the Club Lounge with complimentary snacks, hot drinks, soft drinks, continental breakfast and limited alcoholic beverages in the evening. The Green Room is the signature restaurant at Crowne Plaza Belfast offering a seasonal menu. Authentic Indian cuisine is available at the hotel and The RiverBar Lounge & Bistro, offers relaxed and family friendly all day dining. Guests have full access to the hotel health club with gym, 20-m swimming pool - (Highly recommended to book to avoid disappointment) sauna and steam room.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Disappointing Experience in Belfast
来自 JP89 Cork
Upon booking the Crowne Plaza, we thought we had booked the best hotel in Belfast for our break away.
As we checked in we tried to book a table in the bar to no avail, which we took no notice of at the time as we thought to ourselves that we should have reserved earlier. We were then advised to get some food via JustEat from local takeaways which I thought was bizarre.
The two subsequent nights when we tried again to get a table in the bar we were met with the same answer, which again was fine until we realised there was at least 10 free tables in the bar itself . . . (I assume it is a staffing Issue)
The final night of our stay we had a few drinks in the lobby which was interrupted by the noise, commotion
客户化身
已发布 2021年7月28日
Dear JP89,
Thank you for choosing Crowne Plaza Belfast and for being our IHG Rewards member since 2017.
I would like to apologize that you were not able to get a table at our bar until your final night. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Marshfield, Wisconsin offers small city charm with Midwestern hospitality. The Holiday Inn® Hotel & Conference Center Marshfield is a place where you can relax and take a break from your daily routine. Located just 1 mile from the Marshfield Healthcare Center. Our Marshfield hotel offers a perfect destination while on vacation, traveling on business or planning a meeting or event. The hotel’s idyllic location, 45 minutes from Central Wisconsin Regional Airport (CWA) and 3 miles from Nelson Jameson and Felker Brothers provides the perfect location for corporate and weary business travelers. The hotel is located less than 5 miles from attractions like Jurustic Park, an elaborate display of dinosaur sculptures, the world’s largest Round Barn, which is 150 feet in diameter and Wildwood Zoo’s 60 acres which are home to hundreds of exotic animals, making it the perfect destination for your family vacation With an abundance of meeting room facilities, this is a great venue for meetings and events. Flexible function space make this the best choice for a memorable meeting or event.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Was not aware I needed to request room to be cleaned
来自 joe1234 Milwaukee
Been a member since 1999 and have stayed at Holiday Inns around the world. This facility doesn't even rank in the bottom 5.
Came back to my room later that second night stay only to find bed not made, garbage still in the waste baskets, no clean towels......I won't make this mistake again.
客户化身
已发布 2021年7月28日
Dear joe1234,
Thank you for choosing Holiday Inn Conference Ctr Marshfield and for being our IHG Rewards member since 1999.
I would like to apologize for any inconvenience caused by your bed not being made, no clean towels in the bathroom and that the wastebasket was not emptied. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Newly-Renovated Kansas City Hotel's Locale Offers Something for Everyone If you're searching for Kansas City hotels with modern lodging, an unbeatable location and accommodating staff, look no further than the Holiday Inn Express® Legends Outlets hotel. Centrally located in the vibrant Village West district, the state's number one tourist attraction, and boasting ideal proximity to area businesses, this hotel is poised to offer you an unforgettable stay. In Kansas City, businesses like BNSF Railway Company and Pentair Inc are at your disposal. You can also host meetings at this hotel by booking one of the hotel's three meeting rooms, offering 1500 sq ft of meeting space. Vacationers can have the time of their lives with all the attractions of the Village West area at their fingertips. NASCAR fans can enjoy a thrilling race at the Kansas City Speedway. The hotel's location is also ideal for foodies who can walk to nearby restaurants, shoppers who want to explore the Legends Outlets Kansas City and for outdoors lovers to stock up with a trip to Cabela's. After a productive day of business meetings or a fun time at the Kansas City Speedway, this hotel's amenities will be waiting to cocoon you in comfort and convenience. Unwind and enjoy a soak in the whirlpool or swim a few laps in the indoor pool. You can surf the Web with the fast and free, wired and wireless Internet access, as well. "Stay You," and make reservations with us today.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Horrible for a Holiday Inn
来自 Baseball mom KC
We travel a ton for travel sports and have stayed in Holiday Inn Expresses several times and have never had any problems. However, I read several poor reviews on the Legends location. We went ahead and booked anyway. When we arrived, check-in was quick and easy, staff was friendly, got up to our room and no pull out couch. So I called down and told them. They were unable to switch us to another room. Okay, not convenient, but doable. THEN I went to turn the air on and after being outside in the heat all day IT DIDN’T WORK. Called again thinking there was no way they could leave us in here, but got the same story. Manager not in until 11pm and we can’t move rooms. I was furious, but tried to be kind to the poor desk clerk on her 3rd day of work. How can you get away with this? Absolutely would not recommend.
客户化身
已发布 2021年7月28日
Dear Baseball mom,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards member since 2018 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to our air conditioning not working and that there was no pull-out couch in the room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and your check in experience was still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Relax at the Holiday Inn Express® Port St Lucie West Conveniently located off of I-95 at exit-121, our Port St. Lucie hotel provides guests with quick access to some of the area's greatest attractions and sites. Enjoy nearby water sports, golfing, and NY Mets spring training baseball just minutes from the property. Leisure travelers looking for Port St. Lucie hotel deals will marvel at the great nearby attractions including the PGA Golf Club/Village, Clover Park (NY Mets), and the St Lucie County Marine Center. Families can enjoy fun in the sun at beaches along the Treasure Coast where they can fish, snorkel, jet ski, and more. Thanks to our heated outdoor pool and on-site Fitness Center guests don't even have to leave the hotel to enjoy Port St Lucie. For guests here on business we offer a Business Center featuring copier, fax machine, printer, and high-speed wireless Internet access. Our hotel is also located just minutes from business giants, such as Liberty Medical, QVC, Tropicana, Cargill, IRCC Planetarium, and Torrey Pines Institute. Port St Lucie travel deals are hard to come by but when you stay at our property there is no doubt you "Stay Smart." Within driving distance of the Navy SEAL Museum, Veterans Memorial Park, St Lucie County Historical Museum, and featuring a great location, outstanding service, and wonderful amenities our property is by far one of the best Port St Lucie hotel deals.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Awful stay. This hotel is a disgrace to the IHG brand.
来自 Tvon Washington
Traveling for business. Long-term stay 52 days. The room was less than desirable, extremely underwhelming. The bedding was gross the comforter had holes all over it. The sheets had stains. The chairs with the table were completely stained they looked like a child had urinated on them. Odds are it was from the pool and having wet bottoms on but it was disgusting. The toilet constantly ran. Housekeeping at this property is not guaranteed. You are to request it the night before. It’s obvious the owner is trying to cut corners and save money everywhere he can and he’s doing with housekeeping. Every time I had questions for the front desk to try and get my business done the answers were always no. No we can’t send a fax for you. No we don’t have an outgoing mail bin. No you may not have a extra paper plates. No we can’t change your reservation that way. I am an ex-IHG employee and this service was completely unacceptable. I could continue with the list of complaints but I’m going to run out of space in the review section.
客户化身
已发布 2021年7月29日
Dear Tvon,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards member since 2014 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the cleanliness of our room, the service of our staff and the maintenance of our bathroom. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Tampa N - Busch Gardens Area
Holiday Inn Tampa N - Busch Gardens Area
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Do NOT stay at this hotel!
来自 Theresa Ohio
Should not even get one star. Dirty, squirrels ar the pool area, run down, no amenities worth mentioning. Incompetent front desk staff. DO NOT RECOMMEND this miserable property.
Check out date (in dispute because of incompetent front desk staff) was July 4th, 2021. We checked out after one night because of the miserable property and
accommodations. Hotel staff failed to credit our departure on July 4th, 2021 NOT July 5th, 2021. IHG would not credit us for 20,500 pts for the day we did not stay.
客户化身
已发布 2021年7月29日
Dear Theresa,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards member since 2017 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the cleanliness and maintenance of our hotel. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy Our Newly Renovated Holiday Inn Express® Indianapolis South! Situated just south of downtown Indianapolis, IN, our hotel offers close proximity to major area businesses, universities and attractions. Whether you are here attending an event at the Indiana Convention Center or enjoying leisure travel, we're dedicated to making you feel at home. Business travelers love our hotel's location because we are 15 minutes from Indianapolis International Airport (IND) and only five miles from the Indiana Convention Center and with amenities like a 24-hour business center with copy and print services, as well as a meeting room that accommodates up to 30 people. Indianapolis, IN offers our hotel's guests many things to see and do and much of it is just a short drive from the hotel. Indianapolis Motor Speedway, Indiana State Museum and the NCAA Hall of Champions are nearby. Enjoy fun activities like watching a Colts game at Lucas Oil Stadium , a Pacers game at Gainbridge Fieldhouse , or exploring the Children's Museum of Indianapolis, Indianapolis Zoo and White River Gardens . Greenwood Mall and Circle Center Mall are also nearby. At the Holiday Inn Express® Indianapolis South, we're happy to provide you with a warm welcome, professional staff, clean, comfortable guest rooms, free Wi-Fi access throughout the hotel and a complimentary, hot breakfast bar!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Chad
来自 Chaddy NY
I've stayed at many Holiday Inn during the course of my life. This was by far my worst experience how's the customer relations was not there with the exception of one night manager named Robert. He was willing to help out in any way shape or form did he could. But all in all my experience with this place was by far one of my worst
客户化身
已发布 2021年7月29日
Dear Chaddy,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the service of our staff and that you were not able to relax. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Hotel and Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon will not be disappointed by our hotel, located just off I-57 between Effingham & Champaign. We offer you proximity to many local attractions including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park, and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, Lake Shelbyville (11,000 Acres of Water), Rockome Gardens, and shopping at the Tanger Outlet Mall. Situated in a suburban area of Mattoon, Illinois, our hotel is close to several companies including Hydro Incorporated, Mediacom, Bimbo Bakeries, Rural King, Sarah Bush Lincoln Medical Center, and the Mattoon Softball Complex. In addition, we provide a Business Center with a fax machine, printer, copier, public computer, and free high-speed, wired and wireless Internet access. Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free Wi-Fi. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers. Whatever brings you to Mattoon, IL, be our guest at the Holiday Inn Express & Suites Mattoon
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Very disappointing hotel
来自 Lee1212 Ann Arbor
I have stayed at number Holiday Inn chain hotels and by far this is the worst hotel I have stayed at that I can recall over past 3-4 years. Condition of the rooms were horrible. Hole in bathroom door, bathroom door that would not close, misty smell to beds and furniture that are 15 plus years old. Also the breakfast selection was extremely limited. This place needs a complete remodel. I would not recommend this hotel to anyone.
客户化身
已发布 2021年7月29日
Dear Lee1212,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards member since 1997 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the condition of our room and the selection at our breakfast. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。