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    2017年2月14日
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    2025年5月17日
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访问柏林,享受装修一新的3星级智选假日酒店 柏林城市中心酒店距波茨坦广场仅几百米。 即使乘坐公共交通工具,您也可以方便快捷地从泰格尔 (Tegel TXL) 机场、舍讷费尔德(Schönefeld SXF) 机场或火车总站抵达酒店。对自驾的客人,酒店拥有一个宽大的自有地下停车场。 请入住我们重新修缮的、设施舒适的客房。装配的空调和隔音窗户让您获得安静和放松。WLAN高速互联网接入是免费的,还提供免费的咖啡和茶冲调饮品。崭新的配有袋装弹簧床垫的箱式弹簧床会让您获得舒适的睡眠。我们的自助早餐,价格包含在房费中,将让您精力充沛地开始新的一天。 酒店后面200米即是因丰富的国际艺术家演出而闻名的Tempodrom剧院。只需要 10 分钟您就可以到达位于波茨坦广场、莱比锡广场和弗里德里希大街的各种购物广场。路上您还可以游览历史名胜古迹如勃兰登堡门和查理检查站。乘坐地铁仅20分钟,您就可以直达举办知名国际展览和会议的柏林展览中心。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Letzter Aufenthalt
来自 Malko66
Hotel an sich ganz gut aber die Zimmer sind etwas zu klein und die Betten, was ja eigentlich auch ein Aushängschild ist für Holiday Inn, sind zu klein!
Bei offenen Fenster in der Nascht definitiv zu laut.
Empfang und Behandlung als Goldmember nicht vorhanden.
客户化身
已发布 2020年10月15日
Sehr geehrter Herr Malko66,
vielen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Vielen Dank auch dafür, dass Sie seit 2002 ein IHG Rewards Club Mitglied sind und den Gold Elite Status erreicht haben.
Dass sich unsere Gäste bei uns wohl fühlen, ist uns sehr wichtig. Daher nehmen wir Ihre Kritik, über den Lärm im Zimmer bei offenem Fenster und dass Sie nicht als Gold Elite Mitglied begrüßt worden sind, sehr ernst und geben diese intern an die entsprechenden Abteilungen weiter. Abgesehen von den Unannehmlichkeiten bin ich froh zu hören, dass der Komfort unseres Zimmers und der Service unserer Mitarbeiter Ihren Vorstellungen gerecht wurden.
Über einen erneuten Besuch würden wir uns sehr freuen, um Sie von unserer gewohnten Qualität zu überzeugen.
Gerne stehen wir Ihnen jederzeit für weitere Anliegen und Wünsche zur Verfügung.
Mit freundlichen Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎光临 Express by Holiday Inn Cologne-Troisdorf 是一家现代商务酒店,地理位置优越,可方便抵达会展中心 KÖLN MESSE、科隆波恩机场 (CGN) 、主火车站以及科隆波恩的商业中心区和 Köln ARENA 体育馆。 自驾汽车取道 A 59 汽车高速公路或是乘坐公共交通工具,都能从酒店方便地到达科隆波恩地区所有的商业和休闲胜地。 Express by Holiday Inn 可为前来参观展览(比如 Anuga, Medica, IMM & ISM )的观光客以及前往老城的购物客、在 DOM 流连忘返的艺术和历史发烧友,以及在 Musical DOME 尽情狂欢的音乐迷们提供舒适的住宿。 Holiday Inn Express 提供有 110间舒适的精装客房 ,并根据需要提供收费的高速互联网接口、空调,还有卫星电视和付费电视,免费的茶和咖啡制作器具,同时还配有淋浴、吹风筒、舒适的床和隔音窗。该酒店既有无烟楼层也有可吸烟楼层,同时还提供有便利的轮椅通道以及一间配有轮椅淋浴设施和特殊警报系统的房间。我们盛情邀请各方来宾享用我们 免费提供的欧陆式早餐 ,为美好的一天开一个好头,而在晚上,我们的 大堂吧 也是一个休闲放松的好去处。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Na Ja
来自 AngelaMerkel
Lage : Laut an der Starasse - Fenster sollte man nich öffnen - Personal unfähig und unfreundlich - leider auch nicht der Landessprache mächtig - Rechnung konnte bis heute nicht erstellt werden - Prozesse - Fehlanzeige!
客户化身
已发布 2020年10月19日
Sehr geehrter Gast,
Wir schätzen Ihre Bewertung über Ihren letzten Aufenthalt.
Es tut uns sehr leid, dass Sie, wegen dem erhaltenen Serviceniveau, keinen ausgezeichneten Hotelaufenthalt erlebt haben. Ich habe Ihnen eine private Nachricht geschickt, um meine Entschuldigung weiter zu bekräftigen.
Ich hoffe sehr, dass wir von Ihnen die Möglichkeit bekommen, uns nochmals zu beweisen.
Mit freundlichen Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Alabama hotel guests find our recently renovated rooms are conveniently located off I-65, just two miles from downtown and minutes from area attractions. Our business guests love our location near area businesses like Tyson Foods, Goldkist, Serta, General Dynamics, Topre, and Royal Technologies. To ensure a successful stay, use the well-appointed 24-hour Business Center, which offers Internet access, copy, fax and printing services, to prepare for meetings. Our three meeting rooms have 1,525 square feet of space, feature A/V equipment and can accommodate up 150 people comfortably. In Northern Alabama, our hotel is the best place to stay to enjoy this charming, small town, fun activities and attractions. From antique shopping, only six miles away, to photographing historic landmarks like the Clarkson Covered Bridge and hiking or rock climbing at the scenic Hurricane Creek Park, there is something for everyone near the Holiday Inn Express® Hotel in Cullman, AL. Next time you are looking for a Northern Alabama hotel, remember that our goal is to provide our guests with a quality stay. You can enjoy perks like a Fitness Center, a heated, indoor pool, free Wi-Fi access and a free, hot breakfast bar. We take great pride in making you feel comfortable and at home in Cullman, Alabama. Call our hotel today to make your reservation.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Great service but..
来自 Sywright08 Minneapolis Minnesota
Hotel takes very good of guest. Customer service is amazing but problems happened. The room was very nice but there was toilet paper in the toilet when I check the bathroom and no batteries in the tv remote. I was also double charged two different prices. I paid for my hotel room with points but was still charged the amount of the room.
客户化身
已发布 2020年10月19日
Dear Sywright08,
Thank you for choosing Holiday Inn Express Cullman and for being our IHG Rewards Club Gold Elite member.
I would like to apologize for not meeting your expectations regarding the remote control not having batteries. We strive to make each stay as pleasant and comfortable as possible. Be assured that I will use your comments to coach our team in order to provide a better experience in the future. Despite our shortcomings, I am happy to see that the service of our staff, our breakfast and the comfort of our room was still appreciated. Regarding your charges, I believe that our hotel has already reached out to you. Should you have further questions please don’t hesitate to contact me at IHGService@ihg.com.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments!
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Just minutes from Hartsfield-Jackson Atlanta International Airport, the Hotel Indigo® Atlanta Airport College Park hotel is nestled in a historic neighborhood with a thoughtful team ready to help you discover its charm. Our spacious guest rooms offer a chance to spread out after your journey, guests can enjoy in-room mini fridge or premium rooms with balconies! For meetings, we offer 2,800 square feet of available space, and for easy discovery of greater Atlanta, we’re also a quick walk to the city’s train system, MARTA. Don’t forget to bring your four-legged friend to our pet-friendly hotel when you visit the Atlanta airport area.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Expected better
来自 Araujo
Bit noisy. Not convinced about the preventative covid19 measures taken. Parking should be complimentary.
客户化身
已发布 2020年10月19日
Dear Araujo,
Thank you for choosing Hotel Indigo Atlanta Airport - College Park, for being our Rewards Club member since 2017 and for attaining the Spire Elite Status.
I would like to apologize for any inconvenience caused by the sleeping quality in our room due to noise. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
芝加哥奥黑尔国际机场假日酒店完美融合舒适与便利 芝加哥奥黑尔国际机场假日酒店距离芝加哥市中心仅20分钟车程,在芝加哥奥黑尔国际机场(ORD)附近为您提供高品质的住宿环境,是您在芝加哥融汇舒适与便利的最佳选择。 带您全家来我们的芝加哥奥黑尔国际机场假日酒店吧,我们就坐落在I-90高速公路旁,临近芝加哥一切精彩之地。附近的景点包括罗斯蒙特剧院、唐纳德斯蒂文斯会议中心、Allstate Arena球场、大平原赌场、瑞格利球场、千禧公园、西尔斯大厦和壮丽一英里大道上无以计数的精品商店。 对于商务旅行者而言,我们酒店距离奥黑尔国际机场仅仅两英里,职场网、威瑞森、US Cellular、奥西、T-Mobile、True Value、美国医师执照考试局、美国中西部十大名校联盟的总部及唐纳德斯蒂文斯会议中心等企业与机构都很近。从我们酒店到蓝线地铁步行即达。此外,我们还有提供传真、复印、打印、电脑和免费高速互联网连接的商务中心。 入住芝加哥奥黑尔国际机场假日酒店期间,您还可使用温水户外泳池、24小时开放的健身中心、ATM取款机和提供全方位服务的餐厅与酒吧,儿童更可免费用餐。您也大可与您毛茸茸的爱宠一起旅行,因为我们的酒店是一家宠物友好酒店。现在就预订,享受我们优惠的价格吧。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
A great place to get to know your neighbors
来自 Tony Mn
Hotels are known to have paper thin walls, but the Holiday Inn could only dream of having such a luxurious amenity in it's hotel. You get exactly what you pay for. Bring earplugs, gun range ear muffs, and a white flag to wave as you surrender your defeat to the ample noise that you will experience at this property.
客户化身
已发布 2020年10月19日
Dear Tony,
Thank you for choosing Holiday Inn Chicago O'Hare Area and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the comfort of our room due to the thin walls. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
At our Hemel Hempstead hotel, you have everything you need for a seamless stay, including free WiFi, an Open Lobby with a stylish bar, stunning conservatory restaurant and lounge, Spirit Health Club with a gym, pool and sauna facilities, and kids stay and eat free! Modern hotel rooms have Smart TVs and pillow menus for customised comfort. All day dining means you can grab a bite to eat at any hour from the To Go Cafe or enjoy a quiet night in with 24-hour room service. Here for work? Our seven light-filled function rooms and breakout lounge offer space for up to 130 guests. A dedicated host can help personalise your business meeting. We also host amazing social events! Our Hemel Hempstead hotel is within two minutes of the M1 and five minutes from M25 motorways with Luton Airport only eight miles away. We're also just minutes from direct trains to London Euston via Hemel Hempstead Station. Take the kids on an adventure at Warner Bros. Studios. The Harry Potter Studio Tour is only a 12-minute drive away. Or head over a quick drive to the historic St Albans town centre, cathedral and Abbey, as well as the majestic 11th-century Berkhamsted Castle.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
.....
来自 .... Luton to london
.........,................................................................................................night staff need re training,not all.......
客户化身
已发布 2020年10月19日
Dear valued Guest,
Thank you for choosing Holiday Inn Hemel Hempstead M1, Jct. 8, for being our Rewards Club member since 2018 and for attaining Spire Elite status.
I would like to apologize for any inconvenience caused by the service of our night staff. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Be our guest at Holiday Inn Express-Hocking Hills in Logan, OH! Tucked away in beautiful Hocking Hills, located off US 33 and OH 664. Start your adventure minutes away at the Hocking Hills Welcome Center, John Glenn Astronomy Park, Lake Logan, Old Mans Cave, and Spring Street Antique Mall. Ask about our negotiated rates with local companies such as Rocky Boots, Amanda Manufacturing, Smead, HVCH, and Mennel Milling. We offer group rates for weddings and sports teams with competitive rates for construction workers and hunters. We are pet friendly with a $50.00 one time fee, plus a refundable deposit of $100. Our gracious Guest Services staff are eager to assist you 24 hours a day, and our Room Attendants work diligently to ensure your safety. Guests love our indoor heated pool after a day of zip lining, cozy fireplace after a day of boating at Lake Logan, outdoor patio, and Fitness Center! With three restaurants within walking distance, you are sure to have a great meal! Start your day with our complimentary Express Start breakfast buffet. Enjoy free high-speed Wi-Fi, and sleep great in our new Beautyrest mattresses after a day of hiking at Old Mans Cave in our spacious rooms.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
NOT BAD COULD BE BETTER
来自 RICK OHIO
THE STAFF AT THE FRONT DESK WAS UNHELPFUL. THE ICE MACHINE ON THE FIRST FLOOR DIDN'T WORK AND SHE TOLD US JUST TO GO TO THE SECOND FLOOR TO GET IT . THE VENDING MACHINE WAS NOT COOLING THE DRINKS AND TOOK OUR $6.00 SHE SAID SHE HAS NO KEYS TO RETURN OUR MONEY .
客户化身
已发布 2020年10月19日
Dear RICK,
Thank you for choosing Holiday Inn Express Hocking Hills-Logan and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the service of our staff and the non working ice machine. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Meadowlands Hotel in New Jersey is Gateway to NYC 10 miles from Times Square in Manhattan and only minutes from Hoboken, Secaucus and Newark , the Holiday Inn Express Meadowlands Area hotel in the New Jersey borough of Carlstadt offers area travelers and city residents a quiet, convenient respite from the Big Apple. Leisure travelers to our Meadowlands hotel enjoy New Jersey attractions, including American Dream Meadowlands, MetLife Stadium, and Meadowlands Racetrack , all of which are within a couple miles. Shoppers appreciate our hotel's location in Carlstadt, NJ, as well, because we're a quick drive from Garden State Plaza Shopping Mall and Secaucus Outlets, both of which offer the latest New York fashions. Guests can easily venture to NYC attractions like Ellis Island , too, just five miles from our hotel's property. In Carlstadt, NJ, family-fun opportunities abound, especially with Liberty State Park, Time Square and Central Park just minutes away from the hotel . Business guests like that our hotel is near New York City .Along with a great location, our hotel's amenities are sure to please. Enjoy our indoor pool heated, fitness center, free Wi-Fi access and free parking. Start your day with our Express Start Breakfast. Our hotel's location near New York City is ideal whether you're tending to business in the city or planning a New England vacation. Stay Smart with us!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Older building, still nice.
来自 Mike Fox Webster NY
The stay was good, the room was nice but had an extremely powerful smell in it. Like someone before us had smoked and they were trying to clean/cover it up. Im used to rooms having a sterile/cleaned smell in them but this was something else.
Other then the smell everything was nice.
客户化身
已发布 2020年10月19日
Dear Mike Fox,
Thank you for your kind review of your stay with us at our Holiday Inn Express Meadowlands Area.
We appreciate your very positive comments regarding the cleanliness and comfort of our room. I will gladly share your laudatory review with our personnel. I have also taken note of your review about the smell in our room. Please be assured that I will recommend it to our management for betterment. I apologize for the inconvenience.
I would be pleased to welcome you back soon and I am happy to assist you for any further concerns and requests.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
The Crowne Plaza San Francisco Airport hotel is located just 15 minutes south of downtown San Francisco and 3 miles from the San Francisco International Airport. We offer shuttle service to the San Francisco Airport and SFO BART Station that can whisk you quickly anywhere in the San Francisco Bay Area! We have a 24-hour Business Center with complimentary Internet access. Your Success Matters at Crowne Plaza SFO Hotel With 14,000 square feet of event space, our San Francisco Airport hotel is your one-stop-shop for events ranging from lavish weddings to corporate team building events. Explore San Francisco and Beyond Explore top San Francisco attractions like Fisherman's Wharf and the Golden Gate Bridge staying with us! We are a short distance from shopping and dining in Burlingame, wine tasting in Napa Valley and hiking in the Redwood Forest as well. Located next to beautiful Bayside Park, guests can enjoy the sparkling San Francisco Bay with a stroll through the park's trails.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Below average for Crowne Plaza
来自 Rev G San Francisco Airport, Ca
I am a frequent Crowne Plaza guest. This visit was by far the worst visit I have had. The hotel is in a great location
客户化身
已发布 2020年10月19日
Dear Rev G,
It was a pleasure having hosted you at our hotel and we appreciate you taking your time to write a review of your stay.
I thank you for your kind compliment on our establishment, location and our rooms. However, it seemed like you were not very impressed with our service and even though you did not point to the exact area where we failed I still very much appreciate you bringing it up. This comment gives us the chance to make improvement in the areas we fell short of.
Thank you once again and we look forward to hosting you again soon and serving you in a satisfying manner.
Best Regards,

Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Located in Central Christchurch just minutes from CBD dining, shopping and entertainment, Crowne Plaza Christchurch offers modern accommodation and dining options for the business or leisure traveller. Overlooking historic Victoria Square and the iconic Avon River, you’ll be in the perfect spot to connect with the Christchurch, or meet with colleagues, clients or friends in Market Place Restaurant & Bar. Our central Christchurch hotel features 204 spacious and modern hotel rooms, combined with the best views the Garden City has to offer and state of the art technology that will have you fully connected. The technology installed within the rooms is useful, with Bluetooth and Wi-Fi streaming, bathroom speakers and controls and plenty of USB ports for your devices. From our versatile meeting and conference spaces to a gym and library-themed business centre, we have everything you need to make your stay a successful one. With the Town Hall, Isaac Theatre Royal, Cathedral Square, the new Christchurch Convention Centre and the city's coolest cafes, restaurants, shops and street art only a stroll away, it offers the perfect base to explore Christchurch. Check out our Offers & Specials page for our latest Christchurch hotel deals and accommodation packages.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Poor service
来自 AJR1 NZ
Room was clean but no mini bar or milk in fridge and had to go down to reception twice before some of our requests were met. Quality has dropped
客户化身
已发布 2020年10月19日
Dear AJR1,
I appreciate you for sharing your review about your recent stay and for being our Rewards Club member since 2018.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。