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    78415
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    358
  • 第一条评论意见
    2017年2月14日
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    2025年5月13日
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Corporate 的评论意见
 
Welcome to the new Holiday Inn Express & Suites Forney, Texas, located half a mile from downtown Forney, just 15 miles from Dallas, right off Hwy 80. Our hotel's location is ideal for leisure and business travelers since we're just minutes from Tanger Outlet Mall In Forney, leisure patrons can enjoy plenty of nearby, exciting activities. You can enjoy visiting the Artisan and Farmers Market in downtown Forney. Spend a day touring Fair Park, then catch a game or performance at the American Airlines Center. The largest flea market in the US, Canton Trade Days, is just a short 30 minute drive from our location. When you choose to "Stay Smart" in the Forney area, our hotel's amenities make your visit more comfortable. We have a Business Center with copy and print services, and we offer free high-speed, wired and wireless Internet access. We have an on-site Fitness Center, an outdoor pool, so you can stay in shape and unwind while you're here. The free Express Start Breakfast Bar is available every morning, too, and features a variety of tasty options like eggs, bacon and fruit. Make your reservations today!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Horrible hotel
来自 Theresa513 KLONDIKE TX
No elevators. Had to climb stairs and I'm handicapped. Pool was filthy. No ice.
客户化身
已发布 2025年5月5日
Hi Theresa513,
Thank you for staying at our Holiday Inn Express Forney and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy A Quality Stay Among Hotels Along I-20 Comfort and convenience are top priorities at the Holiday Inn Express® Bremen/Carrolton, Georgia hotel. Our hotel's location along I-20 at exit 11 near the US 27 bypass gives you easy access to major attractions and businesses in the Bremen-Carrollton area. From playing golf on the Lions Golf Club's Arthur Davis-designed course to cheering for the University of West Georgia's Wolves, a variety of activities await our hotel's guests. Nearby Carrollton offers an Aquatic Center and John Tanner State Park, where you can relax on the largest sand swimming beach among Georgia state parks. For a unique experience, join one of the racing events at the family-owned motocross track in Bremen. Our hotel's location along I-20 also puts guests near Honda, Robbins, Deco Star, Goodyear, Plantation Pipeline and other Bremen businesses. Of hotels in Carrollton and Bremen, Georgia, we're a great host for your wedding, reunion or event for up to 50 guests. You're also welcome to use our business center and the free high-speed, wired and wireless Internet access available throughout the hotel's accommodations. The Carrollton-Bremen, Georgia Holiday Inn Express® hotel invites you to start your morning with a cinnamon roll from the free, hot breakfast bar. Maintain your exercise regimen in the fitness center or indoor, heated pool. Enjoy the comfortable stay at our Bremen hotel's property!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not impressed
来自 Topaz Oklahoma
I have stayed at many Holiday Inn expresses. My room was supposed to be handicap accessible and I double checked my reservation to be sure. When I arrived, I was not placed in a handicapped room. The clerk showed me a handclap room and it too had none of the standard features of bars or handicap toilet. It was the same as the room they gave me which was not at all prepared for handicap people.
客户化身
已发布 2025年5月5日
Hi Topaz,
Thank you again for your stay with us at Holiday Inn Express & Suites Bremen. We appreciate your business and Gold Elite membership with IHG One Rewards. Our goal is always to make your stay engaging and memorable. I am sorry your experience was not as expected.
Please know that we take your feedback seriously. I’ve shared your comments with the relevant departments, and I’ve sent you an email to discuss this further.
We understand you have many choices when it comes to accommodations, and we sincerely hope you’ll continue to consider IHG Hotels & Resorts for your future travel needs.
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Upscale All Suite Hotel located in the Stone Oak area of San Antonio When you are at the crossroads of booking a business trip or a vacation, adventure begins at the Staybridge Suites Stone Oak. We are located 10 minutes north of the San Antonio International Airport with nearby attractions such as Natural Bridge Caverns, and Morgan's Wonderland. Neighboring business include N. Central VA Clinic, Methodist Stone Oak Hospital, and N. Central Baptist Hospital to name a few. Our free shuttle operates in a generous 5 miles radius from the hotel and takes you to local businesses, shops, and dining. Our accommodations also offer free Wi-Fi, guest laundry, parking (underground parking garage available), daily hot breakfast and Social Mon-Wed 5:30pm-7:00 pm. Maintain your workout routine at our 24-hour Fitness Center or go for a swim in our outdoor pool with 10,000 sq. ft. courtyard with free for guest use BBQ pavilions. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Guest suites are apartment-style studio, one bedroom or two-bedrooms Suites equipped with full size fully equipped kitchens.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Poorly maintained property
来自 Nelson WI
Everything that could go wrong did at this property. Would not recommend and will not stay her again. Too many other choices in the SanAntonio area!
客户化身
已发布 2025年5月5日
Hi Nelson,
We appreciate your business and continued loyalty to IHG One Rewards. Thank you for your stay with us at Staybridge Suites San Antonio - Stone Oak. Our goal is to ensure you have a comfortable and homelike travel experience. I am sorry your stay was not as expected.

Your feedback regarding our upkeep and overall service has been shared with our hotel management team. I trust they will take the necessary steps to address your concerns and enhance the guest experience moving forward.
We know you have many options when it comes to stellar accommodations, and we hope you'll continue to keep IHG Hotels & Resorts in mind on your future travels.
Warm regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A memorable hotel in Wilkes-Barre, Pennsylvania Holiday Inn Wilkes Barre – East Mountain sets a standard above the rest. Boasting amazing mountain and valley views, the hotel offers two on-site restaurants which include seasonal outdoor igloos in the colder months, plus a lounge. The swimming pool is lap-size, the fitness center very nicely equipped, and the sauna is perfect for a steam after a long day. Within easy reach of I-81, the Holiday Inn is close to notable local attractions such as the Mohegan Sun Pocono Casino, Geisinger Wyoming Valley Medical Center, Mohegan Sun Arena at Casey Plaza, and skiing and snowboarding at Montage Mountain, Jack Frost and Big Boulder resorts. If you are a golfer, you will appreciate the proximity to 5 area championship courses. Business travelers will find themselves within easy reach of the area’s business parks and distribution centers. Weddings are picturesque whether indoors or outdoors, with a ballroom that accommodates up to 200 guests, and more intimate affairs outside on the greenspace and patio. No matter what brings you to the area, the Holiday Inn Wilkes Barre – East Mountain is the perfect stop when visiting the Wyoming Valley.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Pass
来自 Empty New York
Staff was rude, I was not impressed.
There were only two towels and one wash cloth in the bathroom. This was a double queen room and the reservation was for 3 adults. When we asked for the appropriate number we were made to feel like we were inconveniencing the staff and were only given an extra towel, no wash cloth.
At the breakfast buffet, there was a "please wait to be seated" sign but we had to wait several minutes for a staff member to seat us. This continued to happen while we ate our breakfast and several other people had to wait for the staff members to seat them.M
客户化身
已发布 2025年5月5日
Hi Valued Guest,
We appreciate your business. Thank you for your stay with us at Holiday Inn Wilkes Barre - East Mountain. Our goal is to ensure you have an inviting and memorable travel experience. I am sorry your stay was not as expected.

Your feedback regarding our amenities and overall service has been shared with our hotel management team. I trust they will take the necessary steps to address your concerns and enhance the guest experience moving forward.
We know you have many options when it comes to stellar accommodations, and we hope you'll continue to keep IHG Hotels & Resorts in mind on your future travels.
Warm regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
This beautiful, contemporary hotel in North Charleston, SC is excited to meet you! The Holiday Inn Express Charleston North welcomes you to the "friendliest city in the nation" . Charleston is the ideal South Carolina vacation destination because it has everything, from deep-sea fishing, world-class golf and tennis, museums and festivals not to mention incredible food at every turn. Here for a cruise? Our hotel is also the perfect place for you to start your cruise with our Park and Cruise Package. Leisure travelers appreciate our hotel's convenient location and access to the city via I-26. Museum Mile, Fort Sumter, Rainbow Row and the historic district is a short drive. Charleston Southern University and Wannamaker Water Park is almost next-door. And while staying with us, enjoy our full hot breakfast, outdoor pool, brand new fitness room and business center. For our business travelers, we are close to the Charleston Airport (CHS). Our hotel is just minutes to Boeing, Palmetto Commerce Parkway, Trident Hospital, Bushy Business Park and Joint Base Charleston. . The North Charleston Coliseum, Summerville, Goose Creek and Moncks Corner are very close by. Business travelers and IHG Reward Members love our hotel. The Holiday Inn Express & Suites Charleston-North will set your new standard for your great stay experience!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
CNN, why????
来自 Golfr611961 Wake forest nc
This is a good property has lots of potential decent location, but for the glove of God, why do we have to watch the communist news network otherwise no CNN every morning while we try to finish our breakfast for the life of me I don’t understand why properties continue to put CNN on it the breakfast room when it’s the least watched news program in the world if not America ha ha I’m not suggesting you put fox or something else on but how about local network or how about headline news? It’s not fair to ask the majority of America. They have to eat their breakfast in front of the CNN Trump bashing crew that we’ve all grown to detest and hate.
I sent email to sales department with no reply
客户化身
已发布 2025年5月5日
Hi Golfr611961,
We appreciate your business and Diamond Elite membership with IHG One Rewards. Thank you for your stay with us at Holiday Inn Wilkes Barre - East Mountain. Our goal is to ensure you have an inviting and memorable travel experience. I am sorry your stay was not as expected.

I've shared your comments with our hotel management. I’m confident they will take appropriate steps to address the concerns raised and improve our guest experience.
We remain committed to delivering the high level of service you deserve and hope to welcome you back for a more enjoyable stay in the future.
Warm regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎体验雷丁 M4 高速公路旁独一无二的全新 Crowne Plaza Reading East。 一进门您就会被引人注目的色彩和充满活力的室内设计所吸引。这家全新的酒店配备 高速光纤网络 连接,覆盖整个酒店区域。我们的酒店地理位置优越,方便前往附近的 雷丁、布拉克内尔、沃金汉和泰晤士谷商务园 离 伦敦希思罗只有 15 英里 从附近的 Winnersh Triangle 火车站乘车到伦敦帕丁顿只需 30 分钟 我们的酒店拥有一个会议中心,包括 8 个令人赞叹的会议室和免费的地下停车场 乐高乐园 是家庭游的理想目的地,18 岁以下的宾客可以免费享受我们家庭客房的 3 英尺宽沙发床 既可以在 Esprit 19 米的室内泳池里畅泳,在桑拿室、蒸汽房和健身房锻炼, 也可以在我们的 Dermalogica 水疗中心进行全身按摩或面部护理 您可以选择享用 丰富的自助早餐 或者自行点菜,品尝美味煎饼等各种心爱美食。一定要光顾我们荣获 2 AA Rosette 奖的出色 Caprice 餐厅 ,品尝时令美食或套餐。此外,还可以在时尚的 Monty’s 酒吧 小酌一杯,聆听酒店常驻钢琴家的美妙音乐,享受美妙的夜晚只需走几分钟就能到达多家大公司总部,包括 Jacobs、Harris、Atos 和 Grant Thornton。 所有信用卡均需在抵达酒店前 24 小时预授权并在登记入住时提供 50 英镑的预授权。对于预付款预定,必须在办理入住手续时出示用于预定的信用卡
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Very rude staff
来自 Annie Reading
The receptionist was incredibly rude, very unhelpful, lied to booking.com about her behaviour and made us feel very unwelcome.
My husband became very poorly due to the stress and way we were treated .
客户化身
已发布 2025年5月5日
Hi Annie,
Thank you for choosing the Crowne Plaza Hotels & Resorts Reading for a memorable stay. We appreciate your preference for IHG Hotels & Resorts for your travel needs.
We strive to express comfort to all our guests, and I am sorry to learn about your experience. I have shared your sentiments with our management team, and I am positive that they will look into this for improvement.
We hope to remain your trusted choice, as we are committed to making your experience worthwhile.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Balance Work with Life at our Rockville Hotel​ EVEN® Hotel Rockville-Washington D.C. Area is just steps from the Twinbrook Metro Station, providing easy access to Washington D.C., Baltimore, Gaithersburg, and Glenmont​. ​Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service. Keep up with your routine with our best-in-class 24-hour Fitness Center and healthy dining options. EVEN Hotel Rockville- Washington, D.C. Area is pet-friendly. We also offer flexible event spaces​ for your business event. ​Take a day trip to Washington D.C.'s famous memorials, tour the Smithsonian Museums and the National Mall. Head to Baltimore and explore the Inner Harbor, and The Maryland Science Center. Bethesda is mere minutes away, offering great shopping and dining options. Business travelers will also be close to Deloitte, GlaxoSmithKline, Kaiser Permanente, Walter Reed National Military Medical Center, U.S. Food and Drug Administration, Holy Cross Hospital and the National Institute of Health.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Unfortunately experience
来自 Marisa Goodson San Antonio, TX
This is my second time staying at this location and I’m very disappointed. The days I stayed here only one elevator was working and the AC wasn’t working on my floor. Being crowded in an elevator wasn’t fun at all. I also had to call 2x about getting some new towels. I wont be staying at this location in the future. Do better IHG.
客户化身
已发布 2025年5月5日
Hi Marisa Goodson,
We appreciate your unwavering support as a Silver Elite member of IHG One Rewards. Thank you for staying at the EVEN Hotels Rockville - Washington DC Area to celebrate such a memorable milestone.
We strive to offer a flexible and convenient place to be productive. I'm sorry we've missed the mark. I shared your feedback with our local team, and I am confident they will review it and take the necessary steps to address the issues. I have also sent an email to you to discuss this further.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the top ranking Holiday Inn Express in the state of Kansas! Wichita's newest and most modern Holiday Inn Express is nestled in the rapidly developing south Wichita area. The hotel is centrally located just minutes away from Interstate 35 and the 135 and 235 interchanges. Business travelers will benefit from the proximity of our Holiday Inn Express to many nearby companies including, Spirit, Boeing, McConnell Air Force Base, Pepsi Cola, Cessna, Bombardier, Case New Holland and Flight safety. Our nonsmoking, no pet, Holiday Inn Express Wichita South offers easy access to attractions including the Kansas Aviation museum, Wyldwood Cellars, Kansas Star Casino, Intrust Bank arena and Tanganyika Wildlife Park. Hotel guests can enjoy a plethora of amenities including family friendly accommodations, indoor pool, sundry shop, flexible meeting space and 24-hour Business Center. Be sure to start each day with Express Start breakfast buffet. Guests can also experience our onsite Fitness Center fully equipped with state of the art designed with your health and wellness in mind. When it's time to get connected we know what you need, free wireless high-speed Internet, cable, sports and movie channels. When those late night cravings hit be sure to visit our sundry shop and grab a treat. At the newly built Holiday Inn Express Wichita South, you can expect more.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Never Again
来自 Tempocrazed Fargo, ND
I will never stay at this location ever again. I always stay at Holiday Inn Express hotels and have always had an excellent experience. Not this time. The hotel is run down and falling apart. Air conditioner didn't work in the room, breakfast was inedible, and staff was rude (except for the maintenance guy). Beds were as hard as sleeping on the floor, tv sort of worked, staff never recognized me as a long time ihg member, light fixtures were rusting, and there were large peices of tile missing from the bathroom walls.
客户化身
已发布 2025年5月5日
Hi Tempocrazed,
We value your unwavering support as a member of IHG One Rewards. Thank you for staying at the Holiday Inn Express Wichita South.
We strive to provide an efficient stay in a place that feels fresh and focused. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I also sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Choose Our Plano, Texas Hotels Convenient Location Although home to many major corporations, the sophisticated Plano suburb of Dallas offers plenty of unique shops and exciting attractions. Whether you are here for business or pleasure, the Holiday Inn Express Plano West Frisco hotel features comfortable accommodations and first class amenities. Top companies like Toyota Motors, Liberty Mutual, J.P. Morgan Chase, Palo Alto Networks, TGIF, NCR, Yum Restaurants, Rent A Center, Frito Lay, PepsiCo, Ericsson, Cigna, Texas Back Institute, and Presbyterian Hospital are located in Plano or Frisco, and our hotel is minutes from all. If you're looking to host a meeting in the Dallas area, our hotels facilities are the perfect choice. We have a well-equipped boardroom. Our hotel also has a 24hour Business Center and free Wi Fi access. When it's time to have fun in Plano, our hotel is near many great attractions. We're adjacent to the Shops at Willow Bend, Crayola Experience, Legacy West Food Hall, Dr. Pepper Ballpark, Toyota Stadium, Ford Center at The Star and historic downtown Plano. With The Colony, Addison, and Frisco close by, you can be there in minutes. While you stay with us, take advantage of some of the best amenities in the Dallas area.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
No hot water
来自 gkotila New Mexico
There was no hot water in the morning to shower with. Told the front desk at check-out and was told "yeah, someone else complained of the same, we'll have the maintenance people look into it".
Unacceptable!!
客户化身
已发布 2025年5月5日
Hi gkotila,
Thank you for staying at our Holiday Inn Express and Suites Plano West – Frisco. We appreciate your loyalty as an IHG One Rewards Platinum Elite member and for making IHG Hotels & Resorts your travel partner.
We promise to provide quality essentials delivered with purposeful service. I’m sorry to hear about your recent experience. I have shared your feedback with our local team, and I am confident that steps will be taken to address the concerns you mentioned.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not like it used to be
来自 RaeAnn Texas
Up keep and staff at this location has deteriorated since the last time we were here. Need to fix issues like no curtains in our room. View was of the air conditioning unit. People from across could look into our room!
客户化身
已发布 2025年5月5日
Hi RaeAnn,
Thank you for staying at the Holiday Inn Corpus Christi Downtown Marina while on vacation. We appreciate you as one of our Diamond Elite members with IHG One Rewards.
We are committed to upholding a global reputation for service, comfort, and value. I'm sorry to learn about your recent experience. I have shared your feedback with our local team, and I am confident the management will address it for improvement.
We hope to remain your first choice for business and leisure travel.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。