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    78603
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    358
  • 第一条评论意见
    2017年2月14日
  • 最后一条评论意见
    2025年5月16日
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Corporate 的评论
 
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Corporate 的评论意见
 
Alexandria, VA Hotel near National Harbor “Stay Smart” at Holiday Inn Express® & Suites Alexandria - Fort Belvoir . Business and military travelers benefit from having the I-495 Capital Beltway and I-95 within two miles of the hotel's door. Alexandria, VA is just across the Potomac River from Washington, DC. While you're here, you can always stay connected via free high-speed internet access. The business center and meeting room make it easy to get work done so you can enjoy the area. We're just a 6-mile drive from Ronald Reagan National Airport (DCA). Leisure guests love Alexandria, VA, as well. We're 1 mile to Historic Old Town Alexandria, National Harbor, Tanger Outlets and MGM Casino . Just a bit further, about 8 miles, is the nation's capital and top DC attractions. Go shopping in Old Town Alexandria, tour the artwork at the Athenaeum and wrap up the day with dinner at Gadsby's Tavern. Our guests love the being 1 mile away from the nearby Huntington Metro station and Old Town Alexandria. You'll be energized to see the sights thanks to the free Express Start Breakfast Bar. Enjoy the comforts of home, a 24-hour fitness center and more from our hotel's perfect location in Alexandria, VA.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
After four consecutive years, we won’t be coming back.
来自 匿名 MExico
After attending for four consecutive years with my entire sales team, this was by far our worst experience. The smoke detector alarm went off nonstop at 4:30 a.m. due to a low battery, and the front desk told us nothing could be done until Monday because it was the weekend. There are no safes in the rooms, which is a poor decision given there’s no secure place to store valuables. The breakfast was terrible. All the ice machines—one per floor—were out of order. On top of that, we were charged $10 per day for parking, even though we didn’t have a car. All six of us were very disappointed, and we’ve decided we won’t be coming back.
客户化身
已发布 2025年5月16日
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express Alexandria Fort Belvoir and sharing your feedback. I appreciate you being one of our valued guests. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The tallest building on the West Coast is also the most remarkable luxury hotel in Los Angeles. A high-speed elevator will whisk you to our 70th-floor lobby where you'll be welcomed by the city's most spectacular view. Stay at InterContinental Los Angeles Downtown and enjoy the rooftop pool, world-class fitness center, and acclaimed farm-to-fork California dining. With easy access to essential Downtown Los Angeles attractions, it's the perfect vantage point for a memorable visit. Welcome up.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Didn't realize it's four stars.
来自 Robert
I had a pretty bad experience with the housekeeping team until their manager told me this hotel is four stars, not five stars. Then it made more sense. The lack of turndown service and minimum help with laundry made more sense I think, not sure because I don't usually stay in four stars hotels. It's my fault for asking for five star service in a four star hotel, but you guys advertise as a five star hotel on Google (maps).
The team seems poorly trained overall, I had to recommend what to do and explain my situation to them. For example I arrived in the morning (international flight) to book a room and there was another mess there with the booking and checking my luggage all the way downstairs. Everything had to be done myself, though this was before I was alerted this is a four star hotel.
客户化身
已发布 2025年5月16日
Hello Robert,

Thank you for staying at our InterContinental Los Angeles Downtown. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best InterContinental and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Tallahassee- Central University where comfort and relaxation reign in the heart of Florida’s Capitol , a contemporary hotel in a prime location. Across from Florida State University and just minutes away from Downtown, the Capitol, and Donald Tucker Civic Center. Whether you’re travelling for business or leisure, our friendly staff can assist in making the most of your visit. Our modern rooms feature comfortable bedding for a restful sleep, high definition televisions, and an ergonomic work space. Complimentary Wi-Fi is available throughout the hotel, in addition to a refreshing outdoor pool, business center, and complimentary Express Start Signature Breakfast Walk to the Florida State University campus and take in a game at Doak Campbell Stadium or Dick Houser Baseball Stadium , home to the Seminoles . Tallahassee is naturally beautiful with rolling hills and picturesque canopy roads, as you’ll see on the short drive to Florida A&M University’s Bragg Stadium . The hotel is conveniently located for parents visiting students or guests attending a college sporting event, in addition to the abundance of neighboring restaurants and lively nightlife to round out your experience. Dedicated staff will deliver heart felt service and exceptional quality, making the Holiday Inn Express Tallahassee Capitol University Area your home away from home!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
AWFUL
来自 Axell
Awful.............................................
客户化身
已发布 2025年5月16日
Hi Axell,
Thank you for staying at our Holiday Inn Express Tallahassee-University Central and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Platinum Elite members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。