共享 Corporate 的简介
Corporate
Corporate 的统计数字
评论
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- 评论意见计数78772
- 有用性投票359
- 第一条评论意见2017年2月14日
- 最后一条评论意见2025年5月18日
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问题
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故事
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Corporate 的评论
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Corporate 的评论意见
Welcome to our award-winning hotel in College Station, just off Highway 6 and minutes from Texas A&M University. Our pet-friendly hotel puts you within walking distance of popular restaurants like Chipotle, Fish Daddy's, and Cheddars, plus convenient retail options.
Our apartment-style suites feature fully equipped kitchens, perfect for extended stays. Start your day with our complimentary breakfast buffet in the Great Room, and join us Monday through Wednesday evenings for social hours with complimentary appetizers and drinks.
We're ideally located near TEEX Brayton Fire Training, Baylor Scott & White Medical Center, CHI St. Joseph Hospital, and the George H.W. Bush Presidential Library. Whether you're visiting TAMU, here for business, or both, your four-legged friends are welcome to join you in your home away from home!
Stay cool on scorching Texas days with our outdoor pool, relax by the fire pit at night, or host a small gathering on our patio grills. We also offer a complimentary laundry facility, storage lockers, a fitness center, and a 24-hour business center. Our College Station hotel also offers on-site meeting space for up to 32 people.
Book your stay today at the Staybridge Suites College Station, right in the heart of the Lone Star State.
总体
1 分 - 总分为 5
Beware Bad Mgmt-Needs Attention
来自 WildatHeart
从 DFW, TX
Extremely disappointed with our stay, and manager, Anthony Aguilar, showed no concern for issues. We are IHG reward members, and stay frequently. This property is not Staybridge quality or worth price. At $400+ night (grad weekend) expect a great stay. We spent extra for the addl space, but not worth frustration.
Issues:
1) ants-it’s Texas and near summer. It’s a common issue BUT when front desk told about issue…they said there is nothing we can do until maybe the next day. I asked if they could at least spray or something so we didn’t get ants in our stuff (there were alot) and was handed a can of Raid to spray the rm myself. The hotel never followed up.
2) breaker tripped to lights in rm for no identifable reason, phone doesn’t wk and noone answered front desk from cell call, so downstairs at 7am to get help
3)SIL stepped on shard of glass on floor at edge of sofa and cut foot
4)poor repair-phone didn’t work, coffee maker damaged, yellow stains on mattress on hideaway bed
5)extra fee for addl adults in room (total of 5 ppl) and only 3 towel sets. Another trip to desk to get more since phone doesn’t work.
6)blood drops on elevator floor two day in a row…they obviously don’t mop/clean regularly
Issues:
1) ants-it’s Texas and near summer. It’s a common issue BUT when front desk told about issue…they said there is nothing we can do until maybe the next day. I asked if they could at least spray or something so we didn’t get ants in our stuff (there were alot) and was handed a can of Raid to spray the rm myself. The hotel never followed up.
2) breaker tripped to lights in rm for no identifable reason, phone doesn’t wk and noone answered front desk from cell call, so downstairs at 7am to get help
3)SIL stepped on shard of glass on floor at edge of sofa and cut foot
4)poor repair-phone didn’t work, coffee maker damaged, yellow stains on mattress on hideaway bed
5)extra fee for addl adults in room (total of 5 ppl) and only 3 towel sets. Another trip to desk to get more since phone doesn’t work.
6)blood drops on elevator floor two day in a row…they obviously don’t mop/clean regularly
Corporate
已发布 2025年5月18日
Hi WildatHeart,
Thank you for choosing to stay at the Staybridge Suites College Station and for being one of our IHG® One Rewards Silver Elite members.
Our goal is to elevate your stay with our upscale amenities and services, and I'm sorry to hear about what happened. I shared your feedback with our local team for continuous improvement to ensure that guests receive the service they expect. I sent you a private message to discuss this further, and I hope you can have a chance to read it at your convenience.
Thank you for bringing this to our attention. We look forward to your next visit.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0 点
0/ 0的投票认为这条意见有用。
Welcome to the Staybridge Suites Houston IAH-Beltway 8 which is less than 6 miles from the George Bush Intercontinental Airport. We are centrally located with accessibility to I-45, US-59, and Sam Houston Tollway to ensure a convenient commute anywhere in Houston. Looking for the perfect business hotel or long term stay hotel? We offer complimentary Wi-Fi, a 24-hour business center and spacious work areas in our guest suites. We are close to corporate offices including HMH Drilling, Praxair, Airgas, Baker Hughes, Halliburton, Schlumberger and General Electric.
You’ll enjoy the comforts of home in this Extended Stay Hotel featuring full kitchens in every apartment style suite, onsite complimentary laundry facilities, 24-hour fitness center and seasonal outdoor pool. We offer complimentary hot breakfast buffet and a weekly social reception offering light fare and drinks. Wanting to extend your business trip with family? We are pet friendly and family friendly too and are close to many major Houston attractions.
总体2 分 - 总分为 5
Fort desk member was not knowledgeable or helpful
来自 Cyanna
从 Houston, TX
Our tv did not work. Staff was not able to provide adequate additional towels. Discount was offered. Never receive. Front desk member Anna lacked initiative and had a dismissive attitude, further frustrating the situation.
Corporate
已发布 2025年5月18日
Hi Cyanna,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Staybridge Suites Houston Intercontinental Airport of Houston- Beltway 8.
We aim to create a cozy atmosphere where every guest feels at home, and I'm sorry to hear about what happened. I shared your feedback with our local team to improve guest satisfaction. I've sent a separate email to discuss this further, and I hope you can look it over when you have time.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0 点
0/ 0的投票认为这条意见有用。