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  • 评论意见计数
    78879
  • 有用性投票
    359
  • 第一条评论意见
    2017年2月14日
  • 最后一条评论意见
    2025年5月20日
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Corporate 的评论意见
 
An Inviting Hotel in Uvalde, TX Holiday Inn Express & Suites Uvalde welcomes business travelers and vacationing families to a remarkable Texas Hill Country oasis. We outclass other hotels in Uvalde, TX with fresh, contemporary accommodations and old-fashioned hospitality. Business travelers appreciate the prime location of our Uvalde, TX hotel. Within one mile, you'll find Uvalde Memorial Hospital, Uvalde Flight Center, US Border Patrol, Southwest Texas Junior College and Sul Ross State University. Vulcan Materials and American Lumber are also less than two miles away. On-site work is a snap, too: enjoy free high-speed Internet, a 24-hour Business Center and 700 sq. ft. of meeting space. Our leisure guests also enjoy exceptional Uvalde lodging. We're located quick to popular Uvalde, TX attractions such as the Grand Opera House, Briscoe-Garner Museum, the Aviation Museum at Garner Field, Fort Inge and Garner State Park. After a day of fun, relax with a dip in our sparkling outdoor pool. Find modern comforts at every turn. Our spacious Uvalde hotel rooms and suites exude style and tranquility. Our fitness center helps you keep up your regimen. And every morning looks bright with our free Express Start® Breakfast Bar, packed daily with hot favorites. Check out our Uvalde hotel deals for a great rate. Ample comforts in a one-of-a-kind destination – that's Holiday Inn Express Uvalde Hotel .
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
No hot water
来自 Melissa College Station, TX
There was intermittent hot water during my stay. When I called to the desk to report no hot water I asked the attendant if anyone else was having issues with the water or had complained. She said I was the only one. When I came downstairs to talk to her about it I asked five other guests if they had issues with the hot water and they all said yes and that they had reported it to the desk. My team of four also stayed here and had no hot water. The desk clerk told me I wasn’t turning it on correctly so I asked her to come and show me how to turn it on. She came to my room and the water was still lukewarm to cold. She stated she would tell maintenance but I was the only one with no hot water.
客户化身
已发布 2025年5月19日
Hi Melissa,
We appreciate your continued loyalty to IHG One Rewards, and thank you again for your stay with us at Holiday Inn Express and Suites Uvalde. We aim to offer an engaging place to rest and recharge. I am sorry we missed the mark this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A Times Square South Hotel in the Heart of Midtown NYC You are a part of it all when you "Stay Smart" at the Holiday Inn Express Manhattan Times Square South on 36th Street which is centrally located in the heart of midtown. You are steps away from fabulous shopping and famous landmarks. Business travelers are minutes away from the offices of Macy's, Marsh and McLennan, Amazon, Google, JP Morgan Chase, On Deck Capital, and McGraw Hill. All are within walking distance of our location in Manhattan near the Empire State building and Times Square. Our hotel's guests can stay productive in our 24-hour Business Center with copy, fax, printing and computer services as well. The possibilities are endless, see a Broadway play, visit the Modern Museum of Art, browse the shops on Sixth Avenue or enjoy the sites from the Empire State Building, the Holiday Inn Express Manhattan Times Square South hotel on 36th Street is located near the best of Manhattan and Times Square. Our hotel's guests can go skating at Rockefeller Center, stroll in Central Park or Bryant Park or take an evening cruise around New York City. You'll take delight in magnificent skyscraper 'City-Views', our impeccable customer service and complimentary amenities. Take advantage of our free wifi and standard hot breakfast! With a brand you can trust, we'll indulge you with a very enjoyable experience!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Old and worn out
来自 Wawwie Connecticut
The hotel is obviously seen better days. While there was no giant problems it was evident in small things like tiny holes in walls and torn wallpaper and chipped paint. The staff was just going through the motions and no one was exceptionally good at their job. To the point of where the staff was tying up the elevator at certain points of the day. I would definitely not recommend this hotel to anyone and I definitely will not be coming back
客户化身
已发布 2025年5月19日
Hi Wawwie,
Thank you for staying and sharing your experience at our Holiday Inn Express Manhattan Times Square South. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Candlewood Suites Extended Stay Hotel Colonial Heights Near Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel or real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Dirty Bathroom
来自 MichB New York
The rugs were dirty, the bathroom had black mold around the soap and shampoo dispensers, and the door was grimy on both sides. The beds were unmade, tables weren't wiped down, and we didn't receive fresh towels. The manager refused to offer any additional discounts, citing a policy that rooms are only serviced once a week—a policy that wasn't disclosed anywhere during booking. As someone with a mother who requires a clean living space due to health issues, I was particularly disappointed. A daily cleaning service is a basic expectation. Their cleaning policies should be more transparent to avoid similar disappointments for future guests.
客户化身
已发布 2025年5月19日
Hi MichB,
Thank you for staying and choosing our Candlewood Suites Colonial Heights-Fort Lee for your event. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm confident that your feedback will serve as a valuable reference to enhance our services. I also sent you a private message discussing this further.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy the well-appointed Holiday Inn Express, Hudson MA Located just off I-495 and I-290, the Holiday Inn Express® Hotel Boston – Marlboro offers a unique location among area accommodations. Just minutes from local corporate headquarters and the Massachusetts Turnpike, our hotel is also near Worcester, Framingham and Boston . This is one of the best Marlboro, MA area hotels you can find. Because business travelers visit the Marlboro area so often, we have become the preferred hotel by many nearby corporations, including Intel, IBM, Cabela's, Jabil, HP, Boston Scientific, Raytheon, Lowes & General Electric . We make it easy to complete work without even leaving the property. Our Hudson, MA hotel's Business Center is provided for guests in need of print, fax, copy and PC services. Additionally, we offer free high-speed, wireless Internet access throughout the hotel. With Nashoba Valley Winery , DCU Center and the New England Sports Center just a few minutes away, our Hudson, MA hotel's accommodations are also popular among leisure travelers. We're the perfect stop on any tour of beautiful New England with the Boston metro just right down the road. In addition to a great locale, this hotel in the Boston - Marlboro area features great amenities, including a Fitness Center, Business Center and free Express Start Breakfast.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Former Caribbean Migrant Hostel
来自 HIE Silver Florida
The ground floor and 1 floor up were used for Caribbean Migrant housing for several months. We had outlets that were broken, a shower head that needed to be cleaned or replaced, and a patch in the wall that still needed to be finished.
客户化身
已发布 2025年5月19日
Hi HIE Silver,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Boston - Marlboro. We appreciate you for being one of our IHG One Rewards Silver Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to address this accordingly.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Our Ontario California hotel offers Free Wi-Fi, Free parking, an outdoor heated pool, hot tub, gym, and 24/7 Business Center. Less than a block from the Ontario Convention Center, the Holiday Inn Ontario Airport is also only 6 minutes from the Ontario International Airport (ONT). Go shopping at Ontario Mills with more than 200 stores and restaurants or pay a visit to Ontario's oldest existing business, the Graber Olive House, home of the renowned Graber olives. Catch a local sporting event or concert at the Toyota Arena/Citizens Business Bank Arena with friends or take the family to the Cucamonga-Guasti Regional Park with over 150 acres of recreational activities. All less than 10 minutes from our Ontario hotel. After a day of exploring, relax and unwind in our rooms featuring a flat screen TV, mini fridge, microwave, and Keurig coffee maker. Additionally, our hotel boasts 5,000 sq. ft. of flexible meeting and banquet space with full-service catering and AV rentals for your next event, big or small.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Good price, but not always matching the value
来自 Superdave1975 Planet Earth
I like the location, breakfast is pretty good, but watch out if you are looking for a quiet place, it's NOT going to be it because of poor sound proof, even though just got renovated, gym is not yet fixed and front desk is pretty friendly, but didn't solve my problem.
客户化身
已发布 2025年5月19日
Hi Superdave1975,
Thank you for staying and choosing our Holiday Inn Ontario Airport for business travel needs. We appreciate you being a Diamond Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Embark on a never-ending story of fun and celebration at voco Monaco Dubai, an exclusive adults-only escape on The World Islands. Party around the clock by the pool or on the beach and delight in diverse flavours - from La Brasserie and Lagoon Pool Bar to seafood restaurant La Rive and our Champagne Bar. Raining Street, a highlight of our resort, is an experience you won’t want to miss. Engage in our commitment to marine conservation and explore our coral reef project.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Great experiences but certain lack of correct communication
来自 SASSAS Dubai
Beautiful hotel with amazing rooms—even the standard ones are impressive. The staff were great and the overall experience was fantastic once we arrived. However, getting there was frustrating due to incorrect shuttle boat location info shared across all platforms, including the reservation email. This needs fixing, as it can cause guests to miss their boat. Also, some mixed messaging around package extensions. Great stay overall, but the hotel’s communication and marketing need improvement.
客户化身
已发布 2025年5月19日
Hi SASSAS,
Thank you for staying and choosing our voco Monaco Dubai for your romantic getaway. We appreciate you as one of our guests!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as seamless as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the renovated Staybridge Suites Durham / Chapel Hill Research Triangle Park. Our pet friendly hotel features the amenities you need when traveling for days, weeks, or even months at a time. At the area's ideal all-suites extended stay hotel , we are conveniently located off I-40 and five miles from both UNC Chapel Hill University and Medical Center as well as Duke University/Medical Center . The Research Triangle Park (RTP) is just a ten minute drive from the hotel, and premiere shopping and restaurants are within in walking distance from hotel. Plan your next meeting or function in our 516 sq ft conference space. If leisure travel brings you in town, we are conveniently located to the Durham Performing Arts Center (DPAC), Carolina Performing Arts, Wallace Wade Stadium, Durham Bulls Athletic Park (DBAP) and the Dean Smith Center. Start your day with our hot breakfast buffet , and wind down with our evening reception Monday to Wednesday , both included with your stay. Enjoy our outdoor pool and courtyard, including grills for our guests to use during their stays. Our suites are perfect for extended stay, business travelers, and families alike with a living room area, full kitchen, and eating area. With our pet friendly hotel featuring complimentary Wi-Fi, parking, and laundry facilities , we are perfect for a true home away from home.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Room, Bathroom and Kitchen were clean
来自 Graduate Nashville
the room and bathroom were clean. However the TV remote did not work correctly and my keys stopped working on the second day. The breakfast was better than I expected.
客户化身
已发布 2025年5月19日
Hi to our Valued Guest,
Thank you for staying at our Staybridge Suites Durham-Chapel Hill-Research Triangle Park during this special occasion of graduation and job interview. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The Holiday Inn Express® Hotel and Suites Ashland, Kentucky is conveniently located off Interstate-64, Exit 185, adjacent to US Routes 60 and 180. Our highly rated hotel is located just minutes from Boyd County Convention & Arts Center, the Ashland, Kentucky Art District, Camp Landing Entertainment District featuring Malibu Jacks Indoor Theme Park along with local dining favorites. Enjoy the lush scenery Ashland Central Park has to offer while catching a pickle ball game or enjoying the all- inclusive playgrounds. The Highlands Museum and Discovery Center is close by as well as the historic Paramount Arts Center offers a diverse selection of entertainment from comedy to some of the biggest names in music. Adventure awaits at the 7000 acre Rush Off Road for motorsport enthusiasts. Hosting an event? Our 24-hour Business Center can be used to prepare for the event, meeting, or reunion you're planning in our 625-square-foot meeting room. Whether business or leisure brings you to Ashland, Kentucky, our hotel's thoughtful amenities can satisfy your needs. Stay connected to your family or your office with high-speed WiFi access. Burn calories in a state-of-the-art Fitness Center and then relax and unwind in our heated indoor pool. The Express Start Breakfast Bar is a delicious start to your day. Enjoy an unforgettable experience filled with southern hospitality when you stay at Holiday Inn Express & Suites, Ashland, Kentucky.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Renovations
来自 Anonymous Ashland, KY
Hello the shower was luke warm at best and the tv cable box is mounted behind the tv so you cant change the channels without standing behind the tv
客户化身
已发布 2025年5月19日
Hi Anonymous,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Ashland for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎光临 快捷假日酒店华盛顿DC东聚安德鲁斯空军基地 。这家郊区华盛顿特区的酒店距离安德鲁斯空军基地,家里空军一号仅有1.5英里,距离华盛顿市中心有8英里。我们位于出口7B,就在I-95/ I-495资本Beltway。我们酒店提供免费班车服务,全国港和盖洛德会展中心,安德鲁斯空军基地,苏特兰联邦中心和科大道捷运车站,距离酒店只有0.25英里,让您轻松的获取更大的华盛顿特区 我们的客人享受附近的许多景点,包括便捷:国家港,亚历山大古城,六旗游乐园,华盛顿市中心,联邦快递球场(华盛顿红皮队),首都大厦,国家广场,白宫和史密森博物馆。商务旅客会明白我们靠近波音公司,美国联邦苏特兰中心,美国专利局,博林空军基地,海军阿纳卡斯蒂亚站,华盛顿海军工厂,和拉哥/上万宝路的企业园区。保持你的日常工作利用现场的健身中心和季节性室外游泳池。我们完全装修的酒店包括一个升级的有线和无线高速上网接入网络,满足高联邦政府的安全阈值。享受我们的免费Express开始热自助早餐每天早晨,开始新的一天的权利。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Dated and gross
来自 George Milton, Fl
This isn’t the level of quality typical of a Holiday Inn, which is my preferred choice. When you arrive, it’s clean enough in the lobby, but the ceiling tiles are gross, desk staff was VERY friendly. Check-in was very smooth and easy, except we weren’t told where the pool was, because it was locked, both gates, no pool access, I booked this specific choice over others for the pool. Then I’m given my room, I booked a double queen for 4 large people, I was given a double full, when asked about the accommodation, I’m told that they only have to honor the number the room sleeps and not specifically the size of the bed. Go to the elevators, only one is operable, the other was down the ENTIRE week. 1 of 2 elevators is working, for 5 floors. I get to my room, it’s tiny, furniture is in disrepair, the beds are rock hard, the air conditioning barely cools the room, the bathroom is TINY. Our specific room had a toilet that would only flush if you held the handle, the shower diverter from the tub spigot only half engaged so we had low pressure at the show head while water spewed from the tub faucet. The TV was a paltry old 32” and the sound barely worked on it, and sometimes the tv wouldn’t turn on, the WiFi wouldn’t connect while we were there. The TV remote was sticky. The cleaning staff was also rude, with only one elevator they would hog it, they wouldn’t wait for customers to clear the it, they’d just push in before people got out. The breakfast was good, and the ladies running that are amazing, promote them. It’s the grossest HIE I have ever been in and I wont go back, IHG should be embarrassed.
客户化身
已发布 2025年5月19日
Hi George,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Washington District of Columbia East - Andrews Air Force Base for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
这家位于什鲁斯伯里附近的酒店环境安静,服务热情,提供免费停车和含在房价内的无线上网和早餐 什鲁斯伯里智选假日酒店 (Holiday Inn Express® Shrewsbury) 距离 伯明翰国际机场 车程为 45 分钟,距离 什鲁斯伯里 古镇中心只有 10 分钟的车程。酒店位于什罗普郡 (Shropshire) 郊区,环境静谧,拥有 75 间大型客房 和 73 个免费停车位 。酒店外面有一个巴士站,沿着 A5 和 M54 高速公路可快速来到美丽的南威尔士。 商务宾客轻松举步即可前往相邻的 什鲁斯伯里商业园 (Shrewsbury Business Park) 。酒店本身也配有一间装修典雅的董事会议室和一间更宽敞的会议室(最多可容纳 20 人)。整个酒店都提供 无需另外付费的无线上网服务 ,并配有专职人员帮助处理会议规划和餐饮服务事宜。 什鲁斯伯里镇中心距离酒店不到 3 英里,那里矗立着许多古建筑,包括木结构的都铎式房屋、 什鲁斯伯里城堡 (Shrewsbury Castle) 及 什鲁斯伯里修道院 (Shrewsbury Abbey) ,后两座建筑均修建于 11 世纪。从酒店出发,宾客可方便地去参加一年一度的 什鲁斯伯里花展 (Shrewsbury Flower Show) 、 什鲁斯伯里民谣音乐节 (Shrewsbury Folk Festival) 和 达尔文节 (Darwin Festival) 。 酒店的 Great Room 餐厅供应 包含在房价内的自助早餐 ,菜式包括英国人最爱的香肠和豆类食物。在忙完一天的会议和郊外观光后,您可以回到酒店餐厅,享用各式美味晚餐菜肴,包括经典的炸鱼配薯条。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Room stank of sewage
来自 Andy Midlands
On arrival we noticed an overpowering smell of sewage we reported it and were told maintenance wo rectify the problem for when we arrived back in the evening.the smell was terrible when we got back ,we were offered a room exchange but it was almost midnight and with an early start and a full day out planned it was inconvenient. We brought air fresheners and scented cable and decided not to return early to hotel deciding to eat out and just sleep at hotel.
客户化身
已发布 2025年5月19日
Hi Andy,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Holiday Inn Express Shrewsbury for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。