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    359
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    2017年2月14日
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    2025年5月20日
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Corporate 的评论意见
 
Welcome to avid hotel Hays in Hays, Kansas, conveniently located off I-70. Just a short drive from Fort Hays State University, Cedar Bluff State Park, Sternberg Museum of Natural History, and Hays Aquatic Park, our hotel is perfect for business and leisure travelers. At avid hotels, we understand what’s essential for everyday travel. Enjoy complimentary parking, Wi-Fi, and 24/7 freshly ground bean-to-cup coffee. Find your everyday essentials at our 24-hour market. Start your mornings right with our complimentary, high-quality grab-and-go breakfast, offering a variety of options to fuel your day. Welcome to avid hotels, where we focus on the essentials that make a difference. Enjoy your stay at avid hotel Hays!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Room Not Clean
来自 Jackie75 Oklahoma
Our bed and shower were both dirty. We have stayed here before without issue but this time was different.
客户化身
已发布 2025年5月20日
Hi Jackie75,
We're truly happy to host you as one of our IHG One Rewards Gold Elite members, and thank you for choosing to stay at the avid hotels Hays.
We use modern and uncomplicated design to showcase our commitment to providing a great stay, and I am sorry to learn that your visit didn’t go as smoothly as we had hoped. I have shared your comments with our hotel team, and I am confident they will use them for future improvements.
We are grateful for the opportunity to be part of your visit.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
At the Holiday Inn Express® Aberdeen - Chesapeake House hotel, we go beyond other Aberdeen hotels to offer the best in both business and leisure amenities. Our location off I-95 and Hwy 22 places guests close to the major businesses and attractions of Aberdeen, MD. For business travelers, our Aberdeen hotel's facilities include three meeting rooms and a 24-hour Business Center with computer access, as well as fax and copy services. Nearby businesses include the Aberdeen Proving Ground and the Heat Center. We offer government-friendly accommodations, and our hotel features free wireless high-speed Internet access, and some hard-wired rooms for increased security while you surf the web from your room. We would like to welcome all the Brac families to Aberdeen. We are just 30 miles from the Baltimore Inner Harbor, the National Aquarium and the M&T Bank Stadium. We are minutes away Bulle Rock Golf Center site of the McDonald's LPGA Tournament and Cal Ripken Stadium-home of the Aberdeen Ironbirds. Our Aberdeen hotel's amenities include the complimentary, hot breakfast buffet each morning. Take a dip in the indoor, heated pool or work out in the Fitness Center. We look forward to your visit at our Chesapeake hotel.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Ok place no recognition
来自 Keith Poconos
They want you to stay diamond elite but no recognition whatsoever for being it.
客户化身
已发布 2025年5月20日
Hi Keith,
It is always a pleasure to serve you as a distinguished Diamond Elite member of IHG One Rewards. Thank you for your recent stay at the Holiday Inn Express Aberdeen-Chesapeake House.
We aim to provide an outstanding family-friendly place to all our guests, and I'm sorry to learn that your recent experience did not meet our established standards. Your feedback indicates areas where your stay could have been smoother, so I've shared it with our hotel team to help us make the necessary adjustments to improve future stays.
We are grateful for the opportunity to be part of your travel experience and hope to host you again soon.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Our Beautiful Howell Hotel Off I-96! We have exactly what you are looking for at the Holiday Inn Express® Howell hotel. Conveniently located off I-96, in between Lansing and Detroit, our hotel is the perfect choice for both business and leisure travelers with extended stay opportunities. Adjacent to this hotel, you will find the Tanger Outlet Mall, a popular attraction for bargain hunters. We are also close to many other area attractions, including the Michigan Challenge Balloonfest, Castaway Café, Mt. Brighton Ski Area and Kensington Metropark. Whatever your interests may be, you are sure to find something exciting to do in Howell, Michigan. Business travelers are near many corporations such as Construction Helicopters,Thai Summit, Pepsi, ZF, and Antolin. Stay connected with free high-speed Internet access and a 24-hour Business Center. Looking for meeting space? It's easy to host a meeting in Howell, MI, with our hotel's 312-square foot meeting room. During your stay at our Howell hotel, we invite you to join us for a complimentary, hot breakfast from our Express Start Breakfast Bar, featuring our signature cinnamon rolls. You can also take advantage of our heated, indoor pool and on-site Fitness Center. Whatever your reason for traveling, you are sure have a carefree stay at our Holiday Inn Express® hotel, so make your reservations today.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Comfy room but encountered issues
来自 CargoMom Frankenmuth Michigan
Overall worth the money to stay.
Unfortunately no pool nor working ice machine on 2nd floor. Some front desk issues (housekeeping still in our room, copies of keys given to strangers) ultimately resolved by Manager. Clean comfortable room. Nice TV channel selections.
客户化身
已发布 2025年5月20日
Hi CargoMom,
Thank you for your loyalty as one of our IHG One Rewards members, and thank you for your stay at the Holiday Inn Express Howell.
Our hotel aims to provide a welcoming environment for rest and rejuvenation, and I understand how you feel that this time it turned out differently. Your comments are shared with our hotel team to help us determine which aspects need improvement.
We value your business and look forward to providing you with a much-improved experience in the future.
Best regards,
Sarah S.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
When visiting Corporate offices like Boeing, Flight Safety, Mercedes Benz, Virgin Orbit, VA Hospital, Long Beach Memorial or vacationing along the coast and attending Tradeshows and exhibits at the Long Beach Convention Center our location is centrally located and near major freeways. We offer our guests a complimentary shuttle service to and from Long Beach Airport. Getting to Disneyland or Universal Studio is easy 20 to 25 mile from our location.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Just sad.
来自 Queen of everything Spokane, wa
We have stayed there a year ago, but this time it was really bad. Customer service was non existent. Not representing holiday inn in a good way. Strictly card only, couldn't make change to tip Manny the driver as they said no cash on premises. Had to go to gas station. Not a greeting for being a member, asked a man at counter that mumbled in single word answers, told couldn't get a ride to cruise terminal, and got out of my taxi from hotel and met the hotel van at terminal entrance! Said it had been pre ordered, but I had called that wk to ck reservation and asked about ride. Won't stay again, been there 4 times.
客户化身
已发布 2025年5月20日
Hi Queen of everything,
Thank you again for your stay with us at Holiday Inn Long Beach Airport. We appreciate your business and Silver Elite membership with IHG One Rewards. Our goal is to ensure you have a comfortable and inviting travel experience. I’m sorry we missed the mark this time.
We make an effort to ensure that relevant departments address the issues highlighted. I've communicated your feedback with our hotel management and sent you an email to discuss this further.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Newly Renovated Port Aransas Hotel Located on Texas Gulf Coast One of the best things about being a beach hotel in Port Aransas is a convenient address just 1.5 blocks from the warm sand and blue ocean of the Gulf of Mexico. Wake-up everyday to the sound of whistling seagulls and crashing waves when you stay at the Holiday Inn Express® Hotel & Suites Port Aransas - Beach Area. From picnicking and fishing at the Mustang Island State Park to beachcombing, birding and sunbathing right outside our doors, our beach hotel in Port Aransas puts you right in the midst of an array of outdoor activities. Feel free to play a round of golf at Palmilla Beach Golf Club or watch more than 200 yachts sail in from Galveston during the annual October Harvest Moon Regatta while you're here. With 750 sq ft of event space and a business center with fax, copy and print services, our property is the place to "Stay Smart" for business travelers in Port Aransas, Texas. Lodging with us puts you just minutes from Harbor Island, the University of Texas Marine Science Institute and ConocoPhillips, and it gives you access to free high-speed internet access. With complimentary amenities like an outdoor pool, a kiddie pool and a whirlpool to guarantee a relaxing stay while you're in Port Aransas, Texas, lodging with us is a vacation dream. Fill-up with items from the free, hot Express Start breakfast bar, then head to the beach to enjoy the rest of your stay with us!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Comfortable bed and fun pool
来自 Halie Pleasanton
Overall the stay was ok but the staff was not friendly and were pretty unprofessional. What not the best experience I’ve ever experienced but hopefully that can change
客户化身
已发布 2025年5月20日
Hi Halie,
Thank you for sharing your thoughts about your stay at the Holiday Inn Express & Suites Port Aransas/Beach Area and I appreciate you for recently joining the IHG One Rewards program.
We value your support and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
We hope to welcome you back!
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the new Holiday Inn Gatineau – Ottawa. Our hotel is conveniently located in Canada’s Capital Region, in the Hull district, within 10 minutes walking distance from the Casino Lac-Leamy, and only five minutes driving distance from downtown Ottawa. Stay in one of our 143 modern and spacious guestrooms and suites, enjoy our indoor swimming pool, Fitness Centre, and the Bistro Café Leamy. We offer on a complimentary basis the following amenities such as Wi-Fi Internet, local phone calls, as well as parking with some charging stations for electric vehicles. Book now at 1-877-660-8550 and enjoy the wonderful attractions our region has to offer such as the Casino Lac-Leamy, the Canadian Museum of History, Galeries de Hull shopping mall, the Gatineau Park, Palais des Congrès, Top Karting, the Jacques-Cartier Park, and more! Enjoy the beautiful Gatineau Ottawa area!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Need to do some modification for the Tesla charge space
来自 Alex
I appreciate that you offer free charging for EV. But the charge borne of Tesla is just too close to the concrete wall. I hit the passenger side of my car when trying to fit in the tight space. I am pretty sure I am not the first one and won't be the last if you don't do anything.
客户化身
已发布 2025年5月20日
Hi Alex,
Thank you again for your stay with us at Holiday Inn Gatineau – Ottawa. We appreciate your business and Gold Elite membership with IHG One Rewards. Our goal is always to make your stay engaging and memorable. I am sorry to learn about your experience.
Please know that we take your feedback seriously. I’ve shared your comments with the relevant departments, and I’ve sent you an email to discuss this further.
We understand you have many choices when it comes to accommodations, and we sincerely hope you’ll continue to consider IHG Hotels & Resorts for your future travel needs.
Warm regards,
Alice P​
Case Manager​
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
With close proximity to Jacksonville, Florida attractions including EverBank Stadium and the Jacksonville Zoo, the Holiday Inn Jacksonville E 295 Baymeadows is the ideal place to stay during your visit! Perfectly located on the East Loop of I-295 and Baymeadows Road, our Jacksonville hotel offers spacious guest rooms featuring great amenities as in-room microwave and refrigerator, free wired and wireless Internet access and a separate work area. Enjoy the convenience of our on-site lounge Burgers & Brews. Gather with friends for dinner or grab a drink at our Bar offering local beer, wine, and crafted drinks. Keep up your fitness routine in our 24-hour Fitness Center or bask in the Florida sun in our outdoor pool and patio. Take a stroll in Downtown Jacksonville or spend the day shopping at nearby St. Johns Town Center and The Avenues shopping mall. The business traveler will appreciate our 24-hour Business Center as well as the easy commute to the Mayo Clinic and University of North Florida. Our hotel hosts the largest conference and banquet space in the Jacksonville Baymeadows area. The City Grand Event Center offers a 4,000 sq. ft. meeting facility making it the ideal event venue for your next corporate meeting or social function. Let our hotel in Jacksonville make you feel at home each time and every time.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Good central location
来自 Kerleigh Valdosta, GA
This location is great for any place we need to go, downtown, the Mayo Clinic etc. Since we usually book through a third party site we got breakfast included but otherwise you'll have to pay for it (this is not a Holiday Inn Express). The rooms are spacious and spotlessly clean but old and desperately need updating. The paint is wearing off the vanity & trim in the bathroom. Also the room is very dark compared to other newer hotels. At our ages (between 58 - 73) comfort is extremely important to us and this hotel really needs new mattresses & pillows. The mattresses were hard and lumpy & no matter which pillows we tried they all went flat. A good night's sleep is extremely important to us and for these reasons we probably wouldn't stay at this location again.
客户化身
已发布 2025年5月20日
Hi Kerleigh,
Thank you for sharing your thoughts about your stay at the Holiday Inn Jacksonville East 295 Baymeadows and I appreciate you for choosing IHG Hotels and Resorts for your travel needs.
We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting. I'm sorry about what happened during your stay. Your concern has been documented and shared with the hotel management as a reference for improvement.

Again, thank you for staying with us and we would love to continuously serve you in your future travel plans.

Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to voco Beirut Central District, the perfect base for exploring Beirut. Just steps from Zaitunay Bay, the Corniche and the iconic Raouche Rocks,our prime location invites you to admire stunning sea views, exceptional dining, and world-class amenities. With attentive and personalized service, we cater to every need. Enjoy our outdoor pool, our fully equipped gym, and versatile meeting rooms. voco Beirut embraces sustainable practices to enhance your stay while protecting the environment.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Lat time to stay in such hotel
来自 Ouss1976 Dubai- UAE
The worse check in I had for years. Didn’t know at 2025 an IHG hotel brand can allow such check in and attitude of front desk to treat 15 year IHG diamond member in such way. Even the bill was wrong and no refined done yet. Sorry last time to stay in such hotel.
客户化身
已发布 2025年5月20日
Hi Ouss1976,
We value your unwavering support as a Diamond Elite member of IHG One Rewards. Thank you for staying at the voco Beirut Central District.
We promise an experience that is distinctive and thoughtful. I’m sorry your experience was not as expected. I have notified our hotel management about your feedback and sent you an email to discuss this further. I hope you can read it when you have the time.
We hope you will consider staying with us again to restore your confidence in our services.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Semi Truck and Car Hauler Parking Available Located near the Schaumburg area, the Holiday Inn Express & Suites Chicago West-Roselle offers oversized rooms in Chicagoland. Situated off the Elgin-O'Hare Expressway, the hotel is minutes from Bloomingdale, Hanover Park, and Carol Stream and a 40-minute drive from downtown Chicago. Enjoy free parking with your stay then hop on the Metra Train Station, a mile away, to downtown Chicago. Guests enjoy large rooms that offer refrigerator, microwave, free Wi-Fi, flat-screen TVs and Keurig coffee makers. Need more space? Ask about our suites! Other convenient amenities include a free hot breakfast buffet featuring Cinnamon rolls, laundry facilities, 24-hour Fitness, and Business Center. Our heated indoor pool is open at 9AM until 9 PM all year round. The hotel offers a 580 square feet meeting room. If you need more, we are connected to the Pearl Banquet and Conference Center offering 9000 square feet of flexible space. We partner with nearby venues such as Villa Olivia, Barlett or Bloomingdale Golf Club. Business travelers appreciate our proximity to Westrock, UPS, Nestle and Pentair. Walk to nearby restaurants or enjoy our location close to Woodfield Mall in Schaumburg. Other attractions include IKEA, Wintrust Field, Volkening Lake & Morton Arboretum.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not upfront at time of booking room.
来自 MarcK. Chicago area
Hot tub was closed during our four day stay, same forour room television, same for woman's pool bathroom. Handicap shower floor was dangerously slippery with no shower mats available (had to keep one hand on shower bar at all times), dark stains on room floor (disgusting) were a few issues... sad.
客户化身
已发布 2025年5月20日
Hi MarcK.,
Thank you for staying at our Holiday Inn Express and Suites Chicago West-Roselle. We welcome you as a new member with IHG® One Rewards and for making IHG Hotels & Resorts your travel partner.
We are committed to providing ease and comfort through exceptional service. I am sorry to learn that it didn't happen. I have shared your comments with our local team. Your feedback will serve as a valuable reference to enhance our services. Additionally, I see that my colleague from Guest Relations has resolved the matter with you during your initial contact with us.
If you have any questions, please feel free to reach out to us through our available communication channels.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
We're One of the Best Hotels Sylacauga, AL Has to Offer Of all Lake Martin area hotels, the 100% smoke-free Holiday Inn Express® Sylacauga, AL hotel is the only one that provides quality lodging, excellent amenities and an ideal location for business and leisure travelers alike. We are pleased to offer a name that guests trust and the accommodating spirit they expect. This hotel's Sylacauga, AL location places travelers near some of the area's most popular destinations. Downtown antique shops, boutiques, dining and entertainment are just minutes away and offer something for everyone. Just a few miles from Lake Martin, our hotel's accommodations are ideal for those who enjoy water sports and the outdoors, as well. DeSoto Caverns Park, where visitors enjoy everything from cavern tours and panning for gold, to mini golf and go-carts, is also nearby. Guests of this hotel's Sylacauga, AL facility enjoy close proximity to local businesses including Farm Links, Fleetwood Metal, Heritage, Imerys, Nemak USA, Omya, Koch Foods, Westfalia, Fiat, UPS and more. The Coosa Valley Medical Center is less than five miles away, as well. With a 24-hour business center and free, wireless Internet access, business travelers have what they need for a productive trip. With additional amenities including an fitness center and a complimentary, hot breakfast, our hotel's Sylacauga, AL accommodations are the smart choice. Call today!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
The worst Holiday Inn I have ever stayed at.
来自 Macc OH
I asked the desk personnell if they were going to close down!
Pool was out of order. Ice machine was leaking water.
Towels on the floor to soak up water. Had mold on them.
Laundry room was out of order.
The front entrance driveway dirty and full of gum and stains.
Trash cans full to the top!
I thought I was at the worst Motel XX
Regards,
E. McD
客户化身
已发布 2025年5月20日
Hi Macc,
Thank you for staying at our Holiday Inn Express and Suites Sylacauga. We appreciate your loyalty as an IHG One Rewards Platinum Elite member.
We strive to provide an efficient stay in a place that feels fresh and focused. I’m sorry your experience was not as expected. I have shared your feedback with our hotel management, and I trust that they will take the necessary steps to address the issues you highlighted.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。