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    78714
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    359
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    2017年2月14日
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    2025年5月18日
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Corporate 的评论意见
 
Get a Fresh Take on Alvarado at Hotel's Property Stylish decor and modern amenities abound at the Holiday Inn Express® Hotel & Suites Alvarado . This hotel's location off I-35 and Highway 67 (exit 26A) offers easy access in and around the area, and amenities like an indoor pool provide a restful respite for weary travelers When you need to work, free high-speed wireless internet access gives you the ability to easily send proposals back to the office or to potential clients. Since the hotel's facility is near the Dallas-Fort Worth area, guests can quickly travel into either city to meet with corporations. In addition, companies like Sabre, Jet Research, RV Motor Home Specialist, and Halliburton are all located within minutes from our hotel. Hotel visitors are happy to discover that we're situated minutes from the new outdoor adventure park TexPlex Park, Chisenhall Baseball Fields, Big League Dreams, Sheppards Valley Cowboy Church formally known as Diamond W Arena Complex and Six Flags , along with Dallas-Fort Worth area attractions like Cowboys Stadium and Fort Worth Zoo. Make time to relax at the end of the day in the indoor pool or work off your stress in the fitness center. When you're ready to start a new day, stop by our Express Start complimentary, hot breakfast bar for eggs, breakfast meats, fluffy biscuits and our signature cinnamon rolls. Call today to stay with a name you can trust at a price you can afford!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Looked clean
来自 Scuba Texas
Everything seem to be in order until the night I took a shower. I take showers to feel clean and be refreshed for bed, but when I saw the dirty curtains I immediately exited the shower and tried to not think about what My body was up against. I did not even take my morning shower to be relaxed and ready for the day because of the dirty stained curtain. I wondered what else in the room wasn’t actually clean. I just wanted to leave.
客户化身
已发布 2020年12月1日
Dear Scuba,
Thank you for choosing Holiday Inn Express Alvarado and for sharing your experience with me.
I would like to apologize for any inconvenience caused by the stained curtain in our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Hotel By St Mary's Hospital - Rochester Mayo Clinic Welcome to the Holiday Inn Express & Suites Rochester - Mayo Clinic Area hotel, located just 2.5 blocks west of St. Mary’s Hospital , and less than a mile from Mayo Clinic , the Gonda building, and the Eisenberg building. You'll find us on the corner of Hwy 52 and 2nd Street SW, making it easy to come and go as you please from our underground heated parking garage. Our hotel offers shuttle service to the hospital and clinic on weekdays for your convenience if you don't want to drive. And the Rochester International Airport is only 9 miles from us. The Rochester Holiday Inn Express is a great hotel for families while visiting the area. We are near some of Rochester's best attractions including the Mayo Civic Center , Silver Lake, Minnesota Children's Museum of Rochester, and the History Center of Olmsted County. After a long day, we hope you take the chance to visit one of the great local restaurants we have near the hotel like Canadian Honker, Cafe Presto, or Tonic that are just steps away from our door. We are even near popular chain restaurants including TGI Fridays, Olive Garden, and Famous Dave's. We hope your stay at the Holiday Inn Express Rochester, MN is a pleasant one.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Ok but
来自 Sleepy
Walls very thin. Both nights had two different roomers next door and both were snooerers and could hear right through the walls!! It is understandable that the breakfast offerings right now were slim but did the best the could but yikes!! Could not sleep either night.
客户化身
已发布 2020年12月1日
Dear valued Guest,
Thank you for choosing Holiday Inn Express Rochester – Mayo Clinic Area and for sharing your experience with me.
I would like to apologize for any inconvenience caused by the sleeping quality in our room and the variety of our breakfast choices. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Express Fayetteville-Ft. Bragg
Holiday Inn Express Fayetteville-Ft. Bragg
歡迎來到我們的費耶特維爾,北卡羅來納州酒店坐落在所有的美國高速公路,只有6英里從費耶特維爾機場(費伊)。我們酒店附近的布拉格堡是最好的選擇左右。該基地和地區景點只是一個短距離使我們的 快捷假日酒店® </乙>費耶特維爾 - 英尺。布拉格酒店的正確選擇。公司的客人可以“保持智能”訪問時費耶特維爾。我們酒店的商務設施清單,包括24小時商務中心,各種不同的服務。此外,我們位於坎伯蘭郡附近的工業園,凱普菲爾谷醫院,伊頓公司和新FORSCOM複雜和軍事商業園,於 2010年開放。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Time for an update
来自 Turbotang
1st room was too small. Too much furniture for room size. 2nd room better. Good location. Hotel needs a refresh.
客户化身
已发布 2020年12月1日
Dear turbotang,
Thank you for your kind review of your stay with us at our Holiday Inn Express and Suites Fayetteville-Ft. Bragg. Thank you also for being our Rewards Club member since 1998 and for attaining Spire Elite status.
We appreciate your very positive comments regarding the location of our hotel and the service of our staff. I will gladly share your laudatory review with our personnel. I have also taken note of your review that the first room was too small and that our hotel needs a refresh. Please be assured that I will recommend it to our management for assessment. I apologize for the inconvenience.
I would be pleased to welcome you back soon and I am happy to assist you for any further concerns and requests.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Holiday Inn New Orleans West Bank Tower, a hotel as distinctive as the city we service. Just five minutes from the Big Easy’s beating heart, this New Orleans hotel's location off US-90 on the West Bank is ideal for all travelers. Whether traveling on business or pleasure, we're sure to have everything you need for a great trip. Enjoy amenities that will keep you productive and comfortable, such as, complimentary high-speed internet access, mini-fridge, and 50-inch flat panel HDTV’s in all guest rooms, an on-site business center, a total body fitness center with Precor equipment, an outdoor swimming pool and well lit parking. Our comfortable and spacious accommodations place you within close proximity to major businesses and popular attractions. Our location allows you to savor the excitement of jazz clubs on Frenchman Street, the risqué thrills of Bourbon Street, find some amazing deals at the Outlet Collection at Riverwalk, or we’re just a short drive to the Morial Convention Center, the CBD, and the Harvey Canal Industrial Corridor. Only 3.5 miles separates us from the Port of New Orleans so we are a great option for those seeking a cruise hotel. Our men and women in service are also within an easy drive of the Naval Support Base in Algiers. Join us for breakfast, lunch and dinner at our, on-site restaurant, the Round House Bar & Grill . There's something for everyone as the menu features a variety of New Orleans favorites.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Terrible experience
来自 ZAZA
My entire stay was terrible I was charged twice fo my stay which overdrew my account. The crime scene investigators where outside the hotel when I came out in the morning which was very frightening. The breakfast if that’s what you call it was awful. I’ll never stay with Holiday Inn or any of its affiliates again.
客户化身
已发布 2020年12月2日
Dear ZAZA,
Thank you for choosing Holiday Inn New Orleans West Bank Tower and for being our Rewards Club member since 2015.
I would like to apologize for any inconvenience caused by the quality of our breakfast and that you were billed twice. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Nestled within sight of the Blue Ridge Mountains, the Holiday Inn Valley View is a pet-friendly hotel that offers easy access to the Roanoke Valley. With our close proximity to business and attractions, our hotel is the ideal choice for any traveler. The hotel is located just a few miles off Interstate 81 and convenient to the Roanoke Blacksburg Regional Airport, Downtown Roanoke, and many businesses located in the Roanoke Valley. Virginia Tech, Hollins University & Roanoke College are just a few of the colleges & universities located near Roanoke. For the outdoorsman, the Blue Ridge Parkway is just a short drive from the hotel and offers miles of hiking trails and breathtaking views. For our corporate travelers, our hotel provides comfort and convenience for optimal productivity, including complimentary Wi-Fi. With over 11,000 sf of meeting space, it is perfect for those large or small groups. For those who want a workout, our new Fitness Center & Indoor Pool provides the perfect place to burn those extra calories. Located onsite, our Black Birch Restaurant & Tap House serves breakfast & dinner along with local craft beer selections. Our friendly staff and hospitality sets us apart from the rest, so on your next visit to the Roanoke Valley, choose the Holiday Inn Valley View.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
ROOM NOT CLEAN
来自 JACK24 WASHINGTON DC
VERY DISAPPOINTING EXPERIENCE, OUR ROOM WAS NOT FULLY CLEANED
客户化身
已发布 2020年12月2日
Dear VOLUNTEERS22,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards Club member since 2015 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
The cultural heart of Baltimore beats loudly at Hotel Indigo® Baltimore Downtown. Located in the historic Mt. Vernon neighborhood, our modern boutique hotel has an eclectic aesthetic that reflects Charm City’s vibrant history and arts. Step outside to experience Baltimore’s cultural district with museums, theaters, and attractions, like the Walters Art Museum. Catch a baseball game at Oriole Park at Camden Yards and explore the Inner Harbor and the National Aquarium. For business travelers, we offer 4,000 sq. ft of meeting space near the Baltimore Convention Center and companies like Under Armour. Relax under a literary-themed mural in designer rooms. Sip and savor at Poets Modern Cocktails and Eats reflecting Baltimore’s culinary spirit.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Rude night manager
来自 Eddie DC
The manager was rude and unhelpful. There were statements of damage that are unexplainable. I am a platinum elite IHG user and have never had a problem before. I will continue to use IHG but I will never go to the Baltimore Indigo again. Just be nice!
客户化身
已发布 2020年12月2日
Dear Eddie,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards Club member since 2006 and for attaining Platinum Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Deep in the heart of Austin's magnetic Red River Cultural District, the Hotel Indigo Austin Downtown – University offers a spirited getaway for your visit to this vibrant city. Surrounded by neon lights and soulful sounds, our pet-friendly hotel is just minutes from the Texas Capitol, University of Texas at Austin, Austin Convention Center, and the eclectic Congress Avenue shops. Poolside nights turn unforgettable with our signature cocktails, like the Texas Lightning Tea or the Violet Hour “Ranch Water”, while unique dishes such as Blackened Texas Redfish served with Andouille sausage and Creole crawfish cream sauce, or our popular Ladybird Nachos paired with live music and local art, make for a true Austin celebration at our Ladybird Kitchen + Bar. Music lovers can also soak in the unique blend of genre-bending live performances just a few blocks away on Red River and 6th Street, or catch a show at Austin’s top music venue, the Moody Center, all while embracing the independent spirit of Texas.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Horrible service will never stay here again
来自 Kim29 TX
Austin was great However it was ruined by this hotel stay they offer free parking just to have your car towed and having to pay another 300 dollars.
客户化身
已发布 2020年12月2日
Dear Kim29,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards Club member since 2019.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
As one of the largest conference centers in Brandenburg, we welcome you to our superior business hotel. Ideally located, not far from BER Airport with international ICE train station and centrally located at the freeway junction, we are the stylish hot spot for business travelers and conference organizers. State-of-the-art equipment and technology as well as a highly modern hotel design will meet all your expectations and demands. The high-speed fiber optic Internet connection throughout the hotel and the latest conference technology in all 21 conference rooms guarantee you the highest level for events with up to 1000 participants. Our HANGAR 24 Bar & Restaurant convinces with a varied and international menu as well as fresh, seasonal products and a high standard of sustainability and regionalism - both in à la carte service and event catering.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Anscheinend zu wenig Personal
来自 Ptiza Dortmund
Das Frühstück hatte ich Für 0800 bestellt , musste von 10-30 Minuten warten....
客户化身
已发布 2020年12月4日
Sehr geehrter Herr Ptiza,
Vielen Dank, dass Sie sich für das Holiday Inn Berlin Airport - Conf Centre entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2015 ein IHG Rewards Club Mitglied sind und den Spire Elite Status erreicht haben.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch das Warten auf Ihr Frühstück verursacht wurde. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, Sie in Zukunft wieder bei uns begrüßen zu können.
Mit freundliche Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Munich - City East
Holiday Inn Munich - City East
设有全天候餐厅、会议室和屋顶露台的慕尼黑家庭酒店 慕尼黑东城假日酒店前往旧城区中心的玛利亚广场仅需 15 分钟。 慕尼黑机场(MUC) 距离酒店 30 分钟车程,从酒店附近的 S-Bahn 城市快铁 Berg am Laim 站搭乘火车可快速前往市中心。老少咸宜的德意志博物馆,除了展出众多具有重要历史意义的飞机外,还有一艘潜艇,并设有特别的儿童动手操作区。在海拉布伦 (Tierpark Hellabrunn) 动物园可观赏北极熊和老虎等动物,位于河畔的英国公园 (Englischer Garten)则可以在露天啤酒花园中拥抱美丽的城市风景。如果您是商务旅客,酒店的每间会议室均可容纳多达 90 位宾客,而屋顶露台则是举办派对的绝佳场地。专门举办大型国际会议的国际会议中心,距离酒店仅 10 分钟车程。 入住酒店可享以下礼遇: - 入住即享无线网络 -价格实惠的安全地下停车场 -24 小时小型健身房 我们的酒店适于家庭入住,是全家游览慕尼黑舒适的下榻之地。客房和套房均配有遮光窗帘、儿童沙发床和多种枕头选择,保证优质睡眠。儿童可免费入住和用餐。酒店宽敞温馨的开放式大堂提供全天候用餐,如果时间紧迫,则可以购买点心或星巴克咖啡上路。在 E-Bar 插入笔记本电脑即可工作,Media Lounge休息室则非常适合非正式会谈或轻松地边喝边聊。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Zweckmäßige Übernachtung ohne Kundenservice
来自 Alex Voerde
Hatte einen IHG Tarif mit warmen Frühstück und Begrüßungsgetränk über die Hotel App gebucht ... ein beworbener Entspannungstarif.
Die Realität: Check In - einziger MA ein Azubi! Keine besondere Wertschätzung für mich als Gast. Begrüßungsgetränk gab es nicht. Mein Elite Status spielte keine Rolle. Fernseher im Zimmer 313 ging immer nach 30 Minuten total aus. Das Früghstück war eine mittelschwere Katastrophe ... aber durch Corana wird ja alles entschuldigt. Hatte eine Woche zuvor im HI Osnabrück ein ganz normales Frühstück ... hier in München trockene und harte Brötchen, Marmelade und Frischkäse, ach ja es gab noch Müsliriegel zum Mitnehmen.
Meine erneute Beschwerde hierüber am Abreisetag, wurde mit den Worten ... "ich kann nichts entscheiden ... außer die Parkgebühr erlassen ..." - da ich mit ÖPNV angereist war bin ich leer ausgegangen. Mehr als traurig ... aber es ist ja der Freihfahrtschein Corona..
客户化身
已发布 2020年12月4日
Sehr geehrter Herr Alex,
Vielen Dank, dass Sie sich für das Holiday Inn Munich - City East entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2007 ein IHG Rewards Club Mitglied sind und den Platinum Elite Status erreicht haben.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch unser Frühstück und den Service unserer Mitarbeiter verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, Sie in Zukunft wieder bei uns begrüßen zu können.
Mit freundliche Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Express Leipzig - City Hauptbahnhof
Holiday Inn Express Leipzig - City Hauptbahnhof
Willkommen in Leipzig. Das Holiday Inn Express Leipzig - City Hauptbahnhof ist nur wenige Schritte von der Innenstadt entfernt. Der Leipziger Hauptbahnhof befindet sich schr g gegen ber des Hotels. Von hier aus werden Direktverbindungen zur Leipziger Messe sowie zum Leipziger Flughafen angeboten. Mit dem Taxi erreichen Sie den Flughafen in ungef hr 20 Minunten. Weitere kulturelle Sehensw rdigkeiten wie das Opernhaus, das Gewandhaus, genauso wie das Schillerhaus und Schumann-Haus locken die G ste von der ganzen Welt nach Leipzig. F r Familien ist ein Tag in dem Leipziger Zoo mit dem tropischen Gondwanaland sehr zu empfehlen. Das Hotel besitzt auch einen Meetingraum, welcher f r Besprechungen mit bis zu 8 Personen ausgelegt ist. Dieses Hotel verf gt ber kostenfreien Internetzugang, eine Tiefgarage sowie dem kostenfreien Express Start Fr hst ck, welches bereits in der Zimmerrate inbegriffen ist. Das kontinentale Fr hst ck beinhaltet Teigwaren, Wurst und K se. Am Abend servieren wir Ihnen gerne ein k hles Getr nk in unserer Lobby Bar bevor Sie Leipzig bei Nacht erkunden. Unsere komfortabel eingerichteten Zimmer sind so gestaltet, dass Sie in einer angenehmen Atmosph re Ihre Arbeit erledigen oder entspannen k nnen. Dazu verf gen die Zimmer ber einen Flatscreen Fernseher sowie Verdunklungsvorh nge.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Durchschnittliches Express-Hotel in guter Lage
来自 bonsaipass Fürstenzell
Das Holiday Inn Express besticht mit seiner Lage direkt am Hauptbahnhof und (auf der Straße kostenlosen) Parkplätzen, die allerdings durch Baustellen beeinträchtigt sind.
Die Zimmer sind typisch HIexpress ausgestattet, sind ruhig und bieten guten Schlafkomfort.
Ein großer Nachteil ist die COVID19-bedingte EInschränkung des Fühstücks, welches so noch knapper ausfällt als beim normalen Buffet. Besonders vermisst habe ich den 2./3. Becher Kaffee, für den ich nicht nochmal den Weg Zimmer-Aufzug-Bar nehmen möchte.
客户化身
已发布 2020年12月4日
Sehr geehrter Herr bonsaipass,
Vielen Dank, dass Sie Ihre Eindrücke von Ihrem letzten Aufenthalt mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2002 ein IHG Rewards Club Mitglied sind.
Mich freut es sehr, dass die Schlafqualität in unserem Zimmer und die Lage unseres Hotels Ihre Erwartungen erfüllt hat. Ihre Kommentare bezüglich unseres Frühstücks habe ich zur Kenntnis genommen und werde diese selbstverständlich unserem Management zur Verbesserung weiterreichen. Ich entschuldige mich, falls dies Ihnen Unannehmlichkeiten verursacht hat.
Nochmals vielen Dank für Ihr Feedback und wir würden uns freuen, wenn Sie uns in Zukunft erneut besuchen.
Mit freundlichen Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。