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    2017年2月14日
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    2025年5月18日
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Corporate 的评论意见
 
Downtown Shreveport Business & Entertainment District Conveniently located off I-20 in the heart of the vibrant Shreveport Downtown area, our Holiday Inn Express & Suites Shreveport hotel is superbly located for both the leisure & business traveler. Area businesses, entertainment options & family attractions are all just minutes away. Are you a simple, smart traveler? Look no further, you are in the right place as our hotel features great amenities & true Southern Hospitality! Shreveport-Bossier City offers ample opportunities for you to succeed in business with the likes of GE Prolec, SLB Manufacturing Facility, Amazon, Shreveport Convention Center, Willis Knighton & Ochsner Hospitals, G-Unit Film & Television, and Barksdale Air Force Base all within 15 minutes. Seeking fun & adventure? Be sure to visit the East Bank & Red River Districts, enjoy world famous Louisiana Cuisine or plan your stay to enjoy an event at Festival Plaza. Be sure to check Brookshire Grocery Area & Shreveport Municipal Auditorium concert schedules, too. Designed for the smart traveler, at Holiday Inn Express & Suites Shreveport you will enjoy a clean, consistent and comfortable stay. Enjoy our complimentary Start Fresh Hot Breakfast, free Wi-Fi, 24/7 business center, spacious fitness facilities, an outdoor sparkling pool and free onsite parking. Each room includes a refrigerator, microwave, coffee/tea maker, and plush bedding. We are ready to welcome you in.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Dishonest Clerk
来自 robin Louisiana
I frequested a handicap room with a roll in shower due to being in. a wheelchair and noted this on my reservation, when i arrived at hotel i was told the elevators were out and woulod have to be moved downstairs to another room which was fine until i see the bathroom is not handicap . i call the front desk and am told nothing else can be done. Never did the clerk mention the back elevator worked nor did i know there was one ujntil the manager i spoke to next morning informed me the clerk said it was my idea to switch rooms no mam why would i do that i complained and clerk covers up with a lie really !! im outraged over it i had to go down the hall and be pushed in lobby bathroom not very acceptable on my part
客户化身
已发布 2021年2月1日
Dear Robin,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
-1
0/ 1的投票认为这条意见有用。
 
Nestled between Memphis and Little Rock, our newly renovated hotel is off I-40 at exit 241-B, offering quick access to the vibrant, historic downtown Forrest City, East Arkansas Community College Fine Arts Center, and the serene landscapes of Village Creek State Park and St. Francis National Forest. Each of our state-of-the-art guest rooms features free high-speed internet, a microwave, a refrigerator, and a 55” flat-panel LCD TV, ensuring your stay is both comfortable and productive. Start your day with our complimentary Express Start Breakfast, dip in our indoor heated swimming pool, or stay fit in our well-equipped fitness center. We offer business travelers a fully equipped business center and complimentary wireless internet access throughout all public areas and guest rooms.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Very high priced
来自 Jnos
Very high priced for staying there one night and not being able to get a crib/playpen when asked. Then we wake up the next morning to go eat breakfast to find bags filled with one tiny muffin, a 1/2 cup of orange juice and 1/2 cup of mixed fruit filled with high fructose corn syrup. No hot breakfast because of covid rules. But you can make your own coffee downstairs which to me doesn’t make a bit of sense. Stayed in jonesboro for half the price at ai very nice the next night and had a wonderful stay with a hot breakfast. Not worth time or money on this holiday inn.
客户化身
已发布 2021年2月2日
Dear Jnos,
Thank you for choosing Holiday Inn Express Forrest City and for sharing your experience with us.
I would like to apologize for any inconvenience caused by our breakfast and the service of our staff. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway , Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you’re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, Stay Smart Bedding with both soft and firm pillows, Kohler Adjustable Shower head, mini fridge and microwave and a great new hot breakfast awaits your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you’re in South Florida Stay Smart at the Holiday Inn Express Florida City.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Clean, Friendly but that's it
来自 Birdrock
So disappointed with IHG on this Holiday Inn Express. The staff were very friendly and helpful and the room was clean, but the age and smell of the entire building was disheartening. The AC unit was so loud and rattling during the night, sleep was not comfortable. The smell of the hallways and rooms will keep me from recommending this hotel.
客户化身
已发布 2021年2月2日
Dear Birdrock,
I appreciate you for sharing your review about your recent stay, thank you for being our Rewards Club member since 2015 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to the smell, the sleeping quality and condition of our room. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Phoenix-West
Holiday Inn Phoenix-West
Das Nichtraucherhotel Holiday Inn Phoenix West liegt g nstig unweit der I-10 und der 51st Avenue, nur wenige Minuten vom Stadtzentrum von Phoenix und dem Phoenix Sky Harbor International Airport (PHX) entfernt. Der Cricket Pavilion, der Freizeitpark Wet N Wild und das Stadtzentrum von Westgate mit dem University of Phoenix Stadium, dem Heimstadion der Arizona Cardinals, und der Jobing.com Arena, dem Heimstadion der Phoenix Coyotes, sowie zahlreichen Restaurants, Bars und Gesch ften sind in wenigen Autominuten erreichbar. F hlen Sie sich in unserem bald komplett renovierten Hotel in gem tlicher Atmosph re wie zu Hause. G ste genie en zudem unsere renovierten G stezimmer mit Flachbildschirm-TVs und erstklassigen Betten-Extras wie neuen Matratzenauflagen, komfortablen Pillow-Top-Matratzen und neuen Kissen. F r Gesch ftsreisende ist das Holiday Inn Phoenix West mit kostenfreiem, drahtlosem High-Speed-Internetzugang im gesamten Hotel, einem 24-Stunden-Business Center und renovierten Tagungsr umen auf 353 m f r bis zu 300 Personen ein exzellenter Ort f r Meetings und Arbeitsaufenthalte. Das Holiday Inn Phoenix West befindet sich zudem in der N he des Chase Field, dem Heimstadion der Arizona Diamondbacks, des US Airways Center, dem Heimstadion der Phoenix Suns, sowie des Phoenix International Raceway. G sten stehen ein berdachter, beheizter Pool und ein Whirlpool, ein Fitnessraum, das Coyote Grill Restaurant und die Pits Stop Sportbar zur Verf gung.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Horrible place to stay and try to sleep!
来自 Rock Phoenix
This hotel is in a bad area, drug deals happening right outside, other tenants having parties, the staff seems to have an attitude about everything, poor services over all, the rooms are not comfortable, sink and shower leaks all night, not highly recommended for anyone!
客户化身
已发布 2021年2月2日
Dear Rock,
Thank you for choosing Holiday Inn Phoenix-West and for one of our newest IHG Rewards Club members.
I would like to apologize for any inconvenience caused by the service of our staff and the maintenance as well as the comfort in our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
美国纽约市华尔街假日酒店是下曼哈顿区的一颗明珠。 所有纽约市的热门景点、重要政治与历史建筑似乎都紧密围绕着纽约市华尔街 假日酒店®。 素有美国经济发动机之称的华尔街就在酒店附近。 我们的酒店距离金融区只有几个街区,从酒店步行就可抵达各个著名的景点,比如市政厅、炮台公园和世贸中心等。我们酒店位于下曼哈顿的优越位置,您可以轻松搭乘渡船,前往观赏自由女神像和爱丽丝岛。小意大利、唐人街、SoHo区、布鲁克林大桥和蒂凡尼华尔街店也都能从酒店轻松步行前往。 到下曼哈顿的商务旅客会发现我们距离纽约证交所和金融区都只有几个街区而已。酒店提供免费高速无线和有线互联网连接,因此您能随时投入工作或了解新闻时事。当您入住纽约市华尔街 假日酒店® 时,您可以十分方便地搭乘各条地铁线路,助您准时参加各种会议。酒店的商务中心24小时开放,因而一天繁忙的会议或观光日程之后,您仍旧可以轻松准备在“大苹果城”的各种活动。 Federal Café则是您放松享受一餐美味的好去处,而且12岁以下的儿童可以免费就餐。欢迎您下一次来纽约市入住我们的酒店,体验我们杰出的舒适与便利!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Worst Stay Ever!
来自 GOSWAMIA2112 New York, NY
Easily the worst hotel stays ever in my travelling history and I've stayed at many different properties across the world. Here are the reasons why:
1) Booking- I booked my stay with points for a different location( Water St) which was cancelled to this property. After several follow ups, they were able to verify this so called "Transfer". I I was told later they might have cancelled my original reservation and wont be surprised if the reservation is not found! Confirmation# 49413260
2) Check-in- I am not even sure the person that checked me in was an IHG employee. Wore a hoodie, no greeting, let alone a smile. No badges or uniform. Didn't even greet for being a member. No preferences for staying or summarizing the length of stay.
3) Stay- Pathetic room! The room floor had hair all over. Room had a coffee maker but no cups, coffee pods or Sugar packets. I asked them to provide complimentary toothpaste/toothbrush and the FD staff denied saying they don't have it! More interestingly Wi-fi services weren't working due to "technical problems". I understand housekeeping is restricted due to COVID but I am also aware that you are supposed to at least provide fresh towels/wash-clothes and toiletries.
4) Check-out- Nobody was available at check out, let alone someone to take a feedback!
Overall, very very disappointed with the services at the property and very surprised IHG even allowing such properties to be a part of their franchise! Again, COVID has affected everyone and hotels are no exception, but then a customer deserves a basic stay that is comfortable and worth the amount of money spent. I am only writing this review to ensure other customers are served a bit better, if possible.
Please do not try to contact me over the phone. I am happy to communicate over email.
客户化身
已发布 2021年2月2日
Dear GOSWAMIA2112,
I appreciate you for sharing your review about your recent stay and thank you for being an IHG Rewards Club member since 2018.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Candlewood Suites Midland SW hotel! Our hotel has been built from the ground up with our guest’s unique needs in mind. Candlewood Suites Midland SW offers you the amenities you need to feel at home no matter how long your stay may be. All of our rooms are equipped with full kitchens , room to spread out and relax, and space to complete all of your work projects. When it comes to staying connected to work and home, our hotel offers complimentary high speed internet. We also have a 24-hour fitness center and free onsite laundry facilities . There are restaurants close by and a gazebo with a grill where you can enjoy some burgers and a western Texas sunset. We are located on exit 136 off Interstate 20. Candlewood Suites Midland SW is conveniently located from Baker Hughes, Schlumberger, Nov-National Oilwell Varco and Halliburton. If you are craving a late night snack, or forgot something at home, check out our Candlewood Suites Cupboard, where you can choose from an assortment of products to make your stay more enjoyable. We are within walking distance to many dining options and a just a stone’s throw of Wal-Mart Supercenter . While in town you can attend events at the Midland County Horseshow Arena and Pavilion. When you come to Midland, Texas we know you have many options when it comes to lodging and we appreciate you giving us the opportunity to earn your business.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Hotel is dirty
来自 Dogs Texas
Room was not cleaned and when tried to get in contact with front desk nobody around.
客户化身
已发布 2021年2月2日
Dear valued Guest,
I appreciate you for sharing your review about your recent stay, thank you for being an IHG Rewards Club member since 2017 and for attaining Gold Elite status.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
 Holiday Inn Dubai - Al Barsha
Holiday Inn Dubai - Al Barsha
位于迪拜新区热闹街道上的一座时尚国际酒店 它处在城市中心,掩映在世界最高的摩天大楼之中, 迪拜阿尔巴沙假日酒店® 在阿联酋购物中心附近提供定制化的理想住宿场所,这里还靠近迪拜塔、迪拜体育城和阿联酋高尔夫球场。 酒店是度假者和到访的家庭旅行者在迪拜观光时的理想落脚点。 您可以在现代化的购物中心购物,探索拥有几个世纪历史的市场和集市。 商务旅行者可以对我们能够容纳最多 300 人的会议活动设施和商务中心加以利用。 Sheikh Zayed 路让您可以轻松前往迪拜互联网城和迪拜媒体城,驾车仅 15 分钟即可到达世界贸易中心。 距离迪拜飞机场 20 分钟车程,距离阿布扎比飞机场 45 车程,距离迪拜世界中心阿勒马克图姆机场 35 分钟车程。 在餐饮和娱乐方面,酒店本身就是一处理想的去处,内设八间酒吧和餐厅,从印度料理到可以俯瞰迪拜美景的屋顶露台餐厅。 您还可以尽情使用免费的无线网络、美容美发沙龙和一间现代化的健身中心。 最重要的是,这是一座位于迪拜的 21 世纪酒店,它保留着阿拉伯传统的热情好客风格。 无论您是因为休闲旅游或商务旅行入住迪拜阿尔巴沙假日酒店,您都会在这里体验到全球最卓越的住宿体验。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Eher enttäuschend, als gut.
来自 TurAr Germany
meiner Meinung nach schlecht eingewiesenes und geschultes Personal an der Rezeption.
Ich hatte ein Meeting mit einem Kollegen.
Die Rezeption verlangte eine schriftliche Anmeldung meines Kollegen.
Als ich sagte dass wir nur ein Meeting haben und mein Gast NICHT übernachten wird, wurde trotzdem eine Anmeldung verlangt.
Der fall wurde von der Rezeption so arrogant behandelt, ich fühlte mich in dem Moment als ein Schwerverbrecher.
Auf meine Bitte mit dem Hotelmanager zu sprechen wurde ich abgewimmelt.
Beim Check In wurden die lokale Regeln nicht erklärt.
Ich bin seit der letzten 2,5 Monaten in Dubai und überwiegend in IHG Hotels, aber so eine unverschämten Umgang mit dem Gast habe ich noch nie erlebt.
Diese Haus werde ich meiden und es anderen nicht empfehlen.
客户化身
已发布 2021年2月3日
Sehr geehrter Herr TurAr,
Vielen Dank, dass Sie sich für das Holiday Inn Dubai - Al Barsha entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2018 IHG Rewards Club Mitglied sind und den Spire Elite Status erreicht haben.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch das unzureichende Erklären von lokalen Richtlinien verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, Sie in Zukunft wieder bei uns begrüßen zu können.
Mit freundliche Grüßen,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn is moments from I-70 and I-65, and 15 minutes from Indianapolis International Airport. Feel like family with the staff at Holiday Inn Indianapolis Downtown and let our hotel become home away from home while visiting the area to take in a game at the Lucas Oil Stadium, the Gainbridge Field House, Victory Field, or the Indianapolis Motor Speedway. Champs, our on-site restaurant where kids eat free, is open daily for breakfast and dinner. Our guest rooms are equipped with modern amenities and all include a mini-refrigerator, a microwave, and a coffee maker. Our indoor swimming pool and gym are available complimentary for all guests, as well as Wi-Fi throughout the building. Flexible meeting space is also available for small business, corporate, or special event gatherings, accommodating 60 guests.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Not clean
来自 Illinois Belleville il
Bathroom did not appear to be clean Toilet not cleaned. Hair in shower. Something on towels and sheets. It was horrible
客户化身
已发布 2021年2月3日
Dear Illinois,
Thank you for choosing Holiday Inn Indianapolis Downtown and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the cleanliness of our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to your home away from home The Holiday Inn® Hotel Houston - SW - Near Sugar Land promises a warm welcome, efficient check-in and upgraded amenities. Our property offers travelers easy access to the best of Houston, Stafford, and Sugar land, so you can travel beyond the area with ease. If you need a space to prepare for an event or finish paperwork, take advantage of our 24-hour Business Center. We hope to welcome you soon.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Don’t recommend
来自 Alexis Austin
“Night walkers” in the parking lot , and people yelling at the employees. Security should intervene more. The restroom had a hole in it
客户化身
已发布 2021年2月3日
Dear Alexis,
Thank you for choosing Holiday Inn Houston SW - Sugar Land Area and for sharing your experience with us.
I would like to apologize for any inconvenience caused by the maintenance of our bathroom and that there were people in the parking lot during night time. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。
 
At the Candlewood Suites® Columbus-Polaris, we understand comfort is the key to enjoyment when you are on an extended stay. You will find it easy to relax in our spacious studio suites which feature full-kitchens including full-size refrigerator, 2-burner stovetop, microwave and dishwasher. Our newly-remodeled suites are accented by wood floors, large workspace and an overstuffed recliner (select room types also offer a sofa with pull-out sofa bed). Guests of the Candlewood Suites Polaris enjoy complimentary high-speed internet, complimentary guest laundry facilities, fitness and business centers, the Candlewood Cupboard, Lending Locker, Gazebo Grill and DVD Lending Library. Our all-suite hotel is located within twenty minutes of downtown Columbus, Port Columbus International Airport and The Ohio State University. The Candlewood Suites Polaris is located across from Polaris Fashion Place with easy access to over 100 restaurants and retail shops. We are located just minutes from Historic Downtown Westerville and Alum Creek State Park. So when you consider overnight accommodations while visiting the Columbus, Ohio area, book your suite today at the Candlewood Suites Polaris and "Consider Us Home."
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Older hotel
来自 Hmoor Lowman, new york
When we first got there the two ladies were kind. When we went to our room on the first floor it looked clean but old and worn but clean but then when I went into the rest room. The tub had dirt in the bottom and the toilet still had some fecal matter in it. So the housekeeper had completely missed the bathroom? We went out and told this to the girl at the desk and she kind of wanted to argue with me and said “it’s probably just rust’ well I said umm I’m pretty sure it’s dirty. She then said well housekeeping have all gone home. Would you like another room? Umm I would think so! This room was on the 4th floor when we got in the elevator a person got off and we thought we got high from the marajuiana smoke in the elevator. We got to our room and it was clean enough. Through all this the bed was comfortable. We left to meet people for dinner. When we returned someone had vomited right out Sid our door on the other side of the hall way and thrown a towel over it. We considered checking out but we were tired. The next morning we were out at about 9am to meet people for breakfast and the vomit was still there. We were gone until about 10pm and stayed even though we didn’t want to. Got up and left early. That was our experience. If I had to do over I would have checked out and gone to another hotel in the beginning.
客户化身
已发布 2021年2月3日
Dear Hmoor,
I appreciate you for sharing your review about your recent stay and for being one of our newest IHG Rewards Club members.
I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I have sent you a private message to reaffirm my apologies.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
 0 点
0/ 0的投票认为这条意见有用。