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    2017年2月14日
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    2025年5月17日
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Corporate 的评论意见
<<上一个 1 ... 7692 7693 7694 7695 7696 ... 7868 下一个>>
 
When you visit Sacramento, you'll find everything you need at our newly renovated hotel. The Sacramento International Airport is only 4.5 miles away, which makes us the closest hotel. Our free, Airport Shuttle service (based on availability) is just one of the great perks we offer our guests. Corporate guests love our great location just off I-5, between downtown Sacramento and the Sacramento Airport, because our hotel's location makes it easy to avoid traffic and get to business meetings on-time, especially if they're at the Convention Center, just seven miles away. In addition, we have a 24-hour Business Center with copy, fax, and print services, as well as free Wi-Fi access. Leisure guests can visit everything from the Sleep Train Arena and Discovery Park to the Sacramento Zoo and the Sacramento Railroad Museum - all less than eight miles away. And when visiting Sacramento, California, our hotel's guests are encouraged to discover the history of Old Town Sacramento and everything else California's state capital has to offer. When you're staying at our hotel near the Sacramento Airport, you'll not only enjoy easy access to this beautiful city but unexpected amenities and excellent service. We offer 100 well-appointed rooms that are an oasis of comfort. There is a lovely outdoor, heated pool and spa and a well-equipped Fitness Center. Make the smart choice in Sacramento, California by choosing our hotel.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Hawaii traveler
来自 crnj
Oh my, we did not expect this. We have stayed at Holiday Inns many times. This one was an utter disappointment. People were cordial, but not friendly. Our room was sooo dirty. made me sad. partial bottles of water in several spaces. I was so sorry I dropped something and had to look under the bed. Terrible dust and partially used water bottles. It was just gross. The bathroom was OK, not super clean, but the light switch was on the wall outside by the desk.... weird. No comment on breakfast. We just wanted to leave so never tried it.
I would recommend travelers to avoid this one. The Holiday Inn in Modesto is multiple times better!!!
客户化身
已发布 2025年4月29日
Hi crnj,
Thank you for staying at our Holiday Inn Express Sacramento Airport Natomas and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
我们临近内华达州奈利斯空军基地的酒店是您的“明智住宿首选” 拉斯维加斯奈利斯 智选假日酒店® 确保您拥有旅途中所需的一切。酒店坐落在奈利斯空军基地外,位置便利,为您提供各种舒适的设施和专业的服务,适合所有旅行者。 拉斯维加斯奈利斯智选假日酒店®也靠近不少坐落在本地的企业,包括波音、SAIC、贝克特尔、Western States和Frehner Construction。我们还靠近北环城快道商业园区和赛道商业园区。酒店内的免费高速互联网连接和商务中心等杰出商务设施让您轻松与世界保持联络,我们也欢迎您使用我们850平方英尺的会议室,这里是您在拉斯维加斯举办会议或活动的理想之地。 酒店靠近众多本地景点的便利位置让我们也颇受休闲旅行者的青睐。我们距离拉斯维加斯赛车场只有三英里,并且我们为卡车和房车提供免费停车服务。宾客还可以在酒店附近发现其他热门景点,包括拉斯维加斯大道、日出美景高尔夫俱乐部和拉斯维加斯名品购物中心。 在您入住期间,请一定尽情使用我们酒店提供的各项便利设施与服务。比如您可在我们的健身中心里畅快锻炼,或在户外泳池里振臂奋游。早晨,请到我们的大堂试试我们的免费智选清晨早餐吧。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Shocked this is an IHG property. Should be condemned.
来自 Crimmy
I’m not sure how this is an IHG property. As an IHG employee I was SHOCKED at the state of this hotel. It’s so rundown and RIDDEN with mold and is FILTHY. The pool had clearly not been open for a long while with no plans of reopening. The room was filled with mold in the bathroom and in the vents, cracked walls, ripped upholstery, peeling wallpaper everywhere, SMELLY, and downright disgusting. We parked our car to unload and came back down to find a random man looking into our car and almost ditto my on our car. The man brushed it off when we confronted him and said he was just curious what year the car was. We were supposed to stay two nights but checked out the next morning because we have an infant and I wasn’t going to sleep another night in this place. When I checked out the man gave me no receipt and said something to the other employee as I was walking out the door about us checking out early. I’m disputing the charge for the second night as I was told I wouldn’t be for the second night, but they’re still charging me for it which is a no no. I assume the man at the counter was annoyed we checked out early and didn’t bother to actually check us out. I always get me bill the same day I check out of ANY IHG property but never got mine for here until today the day after our original check out date so that’s sketchy in general. I would NOT recommend this hotel and am honestly appalled that it’s still in business, and I’m not boujee in any way. This should not be an operating property. Sketchy. Filthy. Unsafe.
客户化身
已发布 2025年4月29日
Hi Crimmy,
I am glad to have been a host to one of our valued IHG One Rewards members. Thank you for choosing our Holiday Inn Express Las Vegas Nellis and sharing your thoughts about your stay. I trust that all is well.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Cleveland Downtown! Take a step back in time in our 19th century historic Guardian Bank Building built in 1896. We feature the largest standard guest rooms in Cleveland with every room being 450 sqft or larger, free Wi-Fi, free Express Start hot breakfast, guest lounge with pool table, arcade games and 24-hour Fitness Center. Enjoy the modern amenities at our downtown Cleveland hotel located in Cleveland's financial district between E. 9th St. and E. 6th St. on Euclid Avenue. We are conveniently located two blocks from Cleveland Cliff's, five blocks from Sherwin Williams and PNC is just next door. Holiday Inn Express Cleveland Downtown is just a short distance of many attractions including: Rocket Arena, Huntington Bank Stadium, Progressive Field, Jack Casino, The Rock and Roll Hall of Fame, Huntington Convention Center of Cleveland, Playhouse Square, and Cleveland State University. The Holiday Inn Express Cleveland Downtown is a five-minute walk from the famous East 4th Street, which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Mabel's BBQ, Butcher and Brewer, Blue Agave and the always-rockin' House of Blues.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Will not return
来自 Patty64
Cramped, dirty and old elevators! Hair in sink when we arrived. NO breakfast. Front desk said they had too many people but someone who went at 7:00 am said no food then either! People in hallway making noise until 2:00 am.
客户化身
已发布 2025年4月29日
Hi Patty64,
Thank you for staying at our Holiday Inn Express Cleveland Downtown and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
The Candlewood Suites York, PA Newest Extended Stay Hotel Is Close to Everything! Stay with us on your next visit to Pennsylvania. We are situated less than a mile east of I-83. Our hotel's location is near Hershey, Harrisburg, Lancaster and Gettysburg. Guests with children visiting Hershey Park can easily add the Turkey Hill Experience and Dutch Wonderland to their stops as we are in close proximity to all three! From our location you can easily plan a day trip to Historic Gettysburg. There you can explore the battlefields, monuments and be transported back in time as you walk the streets in one of America's most well preserved historic towns. For our corporate travelers we off many amenities and programs. Not to mention that we are close to several major corporations like Harley Davidson, Johnson Controls, AESYS Technologies, Caterpillar, Voith, Graham Packaging, MacSteel and RR Donnelley. Traveling on business to York is especially easy with Harrisburg International Airport only 30 miles away from our hotel. All guests are welcomed to utilize our 24- hour Business Center and Free High-Speed Wireless Internet Access. Finish your day by enjoying all the comforts our Candlewood Suites York PA hotel provides. Each room is well equipped with everything you need to feel right at home in York, PA, we invite you to cookout on one of our three gas grills, watch a DVD in the comfort and privacy of your own room.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
See comments
来自 None NJ
Service was poor, bathroom toilet did not work, staff was not friendly.
客户化身
已发布 2025年4月29日
Hi Valued Guest,
Thank you for sharing your thoughts about your stay at our Candlewood Suites York. We appreciate you for keeping the IHG Hotels & Resorts properties as your preferred choice for your travel needs since 2018.
We strive to deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry to learn about the situation you encountered. I shared your comments with the local hotel management team as a reference for improvement. In line with this, I've also sent you a separate email.

We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express & Suites Sequim - Your finest choice in Olympic Peninsula lodging! Our friendly hotel staff is dedicated to making your visit to Washington's "Adventure Playground" memorable! We offer a unique location where you're surrounded by green space & mountains. Take the ferry for a beautiful scenic view to Victoria, British Columbia, or come check out the Olympic National Park . We are also within close proximity to the Olympic Game Farm Wildlife Exhibit, Dungeness Bay, and Dungeness Golf Course. Sequim, WA to Seattle, WA is a quick & easy trip also! Test your luck at 7 Cedars Casino, and enjoy a complimentary shuttle to the casino on us! You might also enjoy some of our annual events such as Sequim Lavender Festival and Dungeness Crab Festival . Business travelers are also only a short drive from the Olympic Medical Center. Start your day off right with our hot & complimentary Express Start breakfast , or sip your morning coffee on the rooftop patio . Relax in our spacious pool while watching the kids shoot hoops. Get a great workout in our fitness center while enjoying the beautiful views of the valley around you. We are also here to help make your next conference or event memorable in one of our multiple conference rooms . You can rest assured knowing that we are taking extra precaution to ensure you have a comfortable and clean stay! We truly are your #1 choice among Sequim hotels.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Exposure to paint fumes
来自 Travel Agent WA
We checked in on 4/19 around 3 PM and were immediately overwhelmed by a very strong smell of paint in our hotel room. Within minutes, I developed a severe headache. We went to the front desk to report the issue and were informed that the hotel had just completed painting.
Due to the fumes, I had to rest in the breakfast area for three hours. Even after returning to the room with fans on and the window open, the strong odor persisted. We ended up having a very uncomfortable and miserable night.
Exposure to paint fumes can pose serious health risks, including long-term concerns. We left the hotel the next day feeling anxious about our health. This experience was extremely disappointing and concerning.
客户化身
已发布 2025年4月29日
Hi Travel Agent,
Thank you for staying at our Holiday Inn Express Sequim and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Odessa's luxury extended stay hotel, the Staybridge Suites Odessa - Interstate Hwy 20. Enjoy our spacious studio, one bedroom or family friendly two-bedroom suites with fully equipped kitchens with room to spread out, space to work and comforting surroundings to relax. This all-suite hotel offers easy access to many of Odessa’s companies, including Saulsbury Industries, Halliburton, NOV, Chevron, The University of Texas Permian Basin, and more. There are shopping, dining, and entertainment just minutes away. We are only minutes away from the Odessa Regional Medical Center and Medical Center Health Systems. You can also explore destinations such as Ellen Noel Art Museum, Odessa Meteor Crater, Stonehenge Odessa and Ratliff Ranch Golf Links, or the Music City Mall. Start your day with our complimentary hot breakfast buffet served daily. Relax and join us for our evening social Monday-Wednesday, which is the perfect place for guests to make friends while on the road. Bring the whole family along, even the furry ones. We are a pet-friendly hotel. When it is time to get connected, we know what you need, free Wi-Fi. Burn some energy at our 24-hour fitness center or outdoor pool. For a late night snack, we have an on-site market, open 24 hours a day. We know what you need for your next visit to the Odessa area. The Staybridge Suites Odessa - Interstate Hwy 20 is your best choice for a stay as long as your life requires it.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Very Poor experience
来自 Jayy Odessa
I have not had an experience as bad as this to date. I can and do tolerate a lot. but bad customer service i will not. The attitude of the person that checked me in was horrible. He did not thank me for being a rewards member. I couldn't book online due to the fact I was driving. I knew the price of the room cause my coworker just booked online, Your employee didn't want to honor the same price as my coworker on the phone. Tile job was so bad I Stubbed my toe and couldn't close the bathroom door. Remote batteries were dead. Room stank.
客户化身
已发布 2025年4月29日
Hi Jayy,
Thank you for staying at our Staybridge Suites Odessa - Interstate Highway 20 and sharing your experience. We appreciate your loyalty as our IHG One Rewards Silver Elite member since 2024.
We offer an efficient and frictionless experience for guests on the move. I understand your expectations, and I am sorry to learn about the issues encountered during your visit. I distributed your comments to our local area managers to monitor and improve the quality of our service. I also sent a private message to your email to discuss this further.
I hope you give us another chance to provide better service on your next visit.
All the best,
Rosh D.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
多伦多中心洲际酒店旨在满足全球旅客的所有需求。 我们的AAA四钻酒店集平价奢华享受、理想的地理位置、最先进的科技、会议设施与个性化服务于一体。 酒店坐落于Front街,并与多伦多会展中心相连。酒店提供586间宽敞的客房与套房、洲际俱乐部专属楼层、Azure餐馆及酒吧以及秉承AVEDA理念的洲际水疗中心。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Convenient location
来自 TrudyJ Barbados
I used this hotel for convenience as I was taking part in a trade show at the Metro but I ended up with charges for services I did not use and separate amenity fees which should have been part of the room charge and should have been charged to my employer's card who was responsible for accommodation not my personal card. The fridge is also packed with capacity with drinks for purchase so limited space for your own stuff.
客户化身
已发布 2025年4月29日
Hi TrudyJ,
I appreciate you choosing our InterContinental Toronto Centre. I am glad to have been a host to one of our valued IHG One Rewards members. I hope your day is going well.
We're committed to providing ease and transparency in every way. I'm sorry to learn about the situation. I have shared your feedback with our hotel management team to serve as a reference for improvement. I also sent an email to discuss the matter.
We hope you give us another opportunity to share a more positive experience with you soon.
Kind regards,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Moments away from enriching your stay in Eugene, while being located on the Willamette River. Extended stay travelers play by different rules & need a hotel that understands your needs, we were designed from the ground up just for you. We are minutes from some of the key companies in the Eugene and Springfield area such as Weyerhauser, International Paper, Wayfair and the University of Oregon. Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work & space to relax, plus there is shopping and dining within easy driving distance or you can take the EMX to some of the greatest dining that Eugene has to offer. Just a short drive from the hotel you will also find the Spencer Butte, Mount Pisgah as well as the Cascades Raptor Center, and Matthew Knight Arena. When it is time to get connected we know what you need, free wireless high speed Internet, cable, sports & movie channels. And when you need to burn some energy the 24 Hour fully equipped fitness center will help melt the stress away. For a relaxing evening, use our gas grill in the Gazebo, to cookout whenever you crave a taste of home and for a late night snack you can always grab a treat in our 24 hour Cupboard. When you are visiting the heart of the Willamette Valley, we know what you need. Candlewood Suites Eugene & Springfield is your best stay for a week, a month or a year.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Nice location, really noisy, really Jodi, this was an experiment to see if we should change. Brand and my conclusion is no.
来自 D Wren S Oregon
as I said in my main review, the room was dirty, staff was marginal, we usually stay at another hotel down the road and we’re going to stick with them
客户化身
已发布 2025年4月29日
Hi D Wren,
Thank you for staying at our Candlewood Suites Eugene Springfield. We appreciate your loyalty as an IHG One Rewards member and for making IHG Hotels & Resorts your travel partner.
We strive to build a unique connection with you through the best service. I am sorry to learn that it didn't happen. I have shared your feedback with our hotel management, and I trust that they will take the necessary steps to address the issues you highlighted.
We hope you'll consider staying with us again to restore your confidence in our services.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Settle in with True Southern Hospitality Flanked by the scenic Savannah River and the verdant, storied squares of downtown, the Staybridge Suites Hotel Savannah Historic District is a traveler's dream. A picturesque location, spacious suites and a wealth of amenities make it perfect for extended stays and short visits alike. Whether work or play is your objective, opt for this hotel in Savannah, GA. The hotel's historic district locale allows for endless adventure. Embark on a historic trolley tour or browse the River Street boutiques, just steps from the hotel's downtown Savannah address. City Market is popular, and who can pass up dinner at Paula Deen's restaurant? If business brings you to this hotel in Savannah, GA, you'll be pleased to know that there is a 1050-sq-ft meeting room. Nearby companies include Gulfstream, IP & Flight Safety, and a free ferry provides convenient access to Savannah International Trade and Convention Center. Your trip doesn't have to be all work, though: make time for a round at one of the local golf facilities. This hotel's suites in downtown Savannah afford all the comforts of home, including free Internet access, complimentary 24-hour laundry room, Fitness Center, and pet-friendly accommodations (fees apply). Complimentary hot breakfast is available every morning, and evening Social Receptions are a nice way to unwind. Onsite parking is available for a daily fee.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Very clean
来自 Tosha Savannah
I have booked a King👑 size bed but when checking in the next following weeks, I receive two doubles I was disappointed but by driving 500 to 600 miles on Easter weekend, it was not worth counseling and trying to find something else!!!
客户化身
已发布 2025年4月29日
Hi Tosha,
Thank you for staying at our Staybridge Suites Savannah Historic District. We appreciate your loyalty as an IHG One Rewards member.
We love to make our guests feel at ease and at home. I’m sorry to hear about your recent experience, and I have shared your feedback with our local team. I trust that they will address your concerns for future visits. Additionally, I see that my colleague from Guest Relations has resolved the matter with you during your initial contact with us.
If you have any questions, please feel free to reach out to us through our available communication channels.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
欢迎来到伦敦布鲁斯贝利假日酒店。酒店位于伦敦西区,格调现代时尚,是休闲度假和商务需求的理想场所。 酒店紧邻拉塞尔广场 (Russell Square) 地铁站,靠近圣潘克拉斯国际火车站,客人乘坐欧洲之星列车极其方便。 另外,从布鲁斯贝利假日酒店到达伦敦的许多游览胜地极为方便:大英博物馆、杜莎夫人蜡像馆、伦敦动物园和西区剧院,更不用提牛津街和柯芬园的时尚店。 本地区当前的活动包括大英博物馆推出的巴比伦主题展。酒店附近还有可直达阿森纳足球俱乐部的主场——阿联酋航空体育场 (Emirates Stadium) 的列车。 一流的学术会议中心共有 14 间会议厅,可满足从培训会议、董事会和集会到婚礼以及晚宴舞会等所有要求。 伦敦布鲁斯贝利假日酒店还为行动不便的客人提供便利设施以及无障碍客房,并且两间客房共用一个升降设备。酒店因此荣获了“会议与奖励旅游奖”的 2007 年最佳残疾人设施奖的“无障碍奖 (Accessibility for All)”。 所有客房均提供高速互联网接入。
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Great service
来自 Aaron
Staff Christina was very friendly and helpful providing events and nice spots to visit during the stay, I would like to thank her again. Hotel located at the heart of London and very adjacent to the metro. However the room is a bit small for two.
客户化身
已发布 2025年4月29日
Hi Aaron,
Thank you for staying with our Holiday Inn London - Bloomsbury, and we appreciate you as an IHG One Rewards Platinum Elite member.
Your feedback is invaluable and will help us enhance our services and facilities. Thus, I have shared your sentiments with our hotel management team, and I am confident they will identify areas for improvement.
On a positive note, I'm glad you appreciate our hotel's effort to provide you with a friendly and memorable experience during your stay.
We hope to remain your first choice for your business and leisure travels.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
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Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。