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    2017年2月14日
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    2025年5月13日
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The Art Deco-Style Hotel in Central Sunnyvale has been constructed after the removal of the former structure in 2016. The Holiday Inn Express Sunnyvale/Silicon Valley opened on September 7, 2017. Recessed away from disturbing traffic and passers by, the hotel is patterned in the art deco style of Miami’s South Beach drawing from blue skies and sandy beaches. Designed to enhance both the comfort and relaxation experiences of the busy traveler with a calm that puts sleep quality and simplicity at the center of its concept, through the integration of cove lighting, a warm inviting appearance is incorporated in the very feel of the room. Light aesthetic being of greater influence in today’s search for the perfect environment away from home, the Holiday Inn Express Sunnyvale continues to offer quality standardroom lighting as well. After all, we have made every decision with the comfort and delight of all our guests at heart. The latest styles of window treatments are blended into room presentation, taking window coverings to a new level in guest hospitality and consideration. To begin your day, we offer a variety of Sunday Traditional style, Gluten Free, and Vegan selections. Whether you take advantage of our Exercise room before or after, leave room for breakfast and do not skimp on our most sought after hot to serve cinnamon rolls. Take advantage of the free high speed wireless internet provided while you experience our brand of hospitality.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
DONT STAY HERE!
来自 Blackace
I've found bugs in the room. They hold your deposit and lie and say they're not holding anything. Then the manager proceeded to get upset and talk very unprofessional to me when telling him. That trophy is a joke.
客户化身
已发布 2025年5月2日
Hi Blackace,
Thank you for staying at our Holiday Inn Express Sunnyvale Silicon Valley and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards Platinum Elite members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy all the excitement that the Big Apple offers when staying at the Holiday Inn New York City – Times Square. Nestled in the heart of the bustling Garment District, our Midtown Manhattan hotel is steps away from the city’s must-see attractions, including Hudson Yards, Madison Square Garden, The Javits Center, Times Square, Bryant Park, Herald Square and much more! Dine at our on-site restaurant, Latitude 39, serving breakfast, lunch, brunch, dinner, and happy hour. For further exploring, our location offers easy access to public transportation. The 42nd St. Port Authority Bus Terminal and New York Penn Station are located less than a half-mile from the hotel. If you’re looking to travel like the locals, try renting a Citi-bike and enjoy the amazing food, shopping and sightseeing in the city that never sleeps. After a day of exploring the lively city, relax and rewind in our renovated guest rooms. On top of sweeping NYC views, our inviting Midtown hotel offers a variety of thoughtful amenities and perks that appeal to all our guests – from children to business travelers! Some of our key features include: kids stay and eat for free, affordable room rates, in-room desk & coffee-maker, free high-speed Internet, an on-site Business Center and a 24-hour Fitness Center. We look forward to making our Times Square hotel your home away from home!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Excellent location for tourist
来自 abdel07 Roseville CA
The hotel is well located, with most major attractions nearby, which was very convenient. However, the entrance area felt unsafe due to a noticeable presence of homeless individuals sitting on benches right outside.
The condition of the bed was acceptable, though I believe the hotel would benefit from renovations in the near future.
Additionally, the elevator was constantly busy, and on several occasions, I had to wait over 30 to 45 minutes to go either to the lobby or back to my room.
During check-in, the front desk agent failed to acknowledge that I am an IHG member, which was disappointing.
客户化身
已发布 2025年5月2日
Hi Ajah07,
We appreciate your stay at the Holiday Inn New York City - Times Square. Thank you for being an IHG One Rewards Gold Elite member.
We want to leave our guests with irresistible smiles when staying with us, and I am sorry to learn about your stay. Your feedback is important to us. I have quickly shared your comments with our hotel management, and I am confident that they will take immediate steps to address the situation and make the necessary improvements.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
At the Holiday Inn Express and Suites Providence - Woonsocket, you will experience comfort and convenience while staying with us. Our hotel is located near numerous businesses and exciting local attractions such as Woonsocket's own Stadium Theater Performing Arts Centre and the Museum of Work and Culture. We are near Highland Industrial Park in Woonsocket/Cumberland, RI, and a short drive to Providence, RI, and Franklin, MA. Landmark Hospital is just around the corner for those visiting or supporting patients. Our guests staying with us on business will be sure to appreciate the fact that we offer over 4,000 square feet of meeting space and complimentary Wi-Fi Internet throughout the hotel. Visitors should take advantage of our great location and visit many of the wonderful sightseeing attractions in Rhode Island, which are only a short drive from the hotel. We are also located several miles from Twin River Casino, and Gillette Stadium, home to the New England Patriots. If you're looking to enjoy some great shopping while staying at our Woonsocket hotel, Providence Place Mall and Emerald Square Mall are located nearby. Guests will enjoy our delicious complimentary hot breakfast each morning, keep up with their workout routine in our Fitness Room, or after a long day, enjoy a refreshing swim in our indoor heated pool.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Ideal place to visit family
来自 Mowi England
Ok hotel not very friendly wifi poor breakfast ok same every day
客户化身
已发布 2025年5月2日
Hi Mowi,
We appreciate your stay at the Holiday Inn Express Providence-Woonsocket. Thank you for choosing IHG Hotels and Resorts as your travel partner.
We want to leave our guests with irresistible smiles when staying with us, and I am sorry to learn about your stay. Your feedback is important to us. I have quickly shared your comments with our hotel management, and I am confident that they will take immediate steps to address the situation and make the necessary improvements.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Find your Syracuse home away from home at our extended stay hotel located in East Syracuse . This thoughtfully situated all suite property offers apartment style guest suites with fully equipped kitchens. Just off the New York State Thruway , places patrons within minutes of the areas top corporate destinations and attractions from Hancock International Airport to Syracuse University . We are only 7 miles from Crouse Hospital , 2 miles from Commonwealth and 6 miles from SUNY . In central New York the hotels guests find big name businesses including Carrier Corporation, Spectrum, Bristol Myers and Lockheed Martin . Guests can count on an easy commute with Interstates 90 81 481 and 690 just minutes from the hotels address in Syracuse NY .Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science & Technology MOST offers interactive kid friendly entertainment as does a Syracuse Chiefs baseball game at NBT Bank Stadium . Shoppers love exploring the Destiny USA Mall and Orange fans enjoy the easy commute to SU. While in Syracuse NY you are assured of all the convenience of home with 24 hour services including laundry facilities and a Fitness Center. We feature six electric car charging stations. Pet friendly suites and a pet walking area accommodate furry family members too. So come stay for a night or stay for weeks on end!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Curt associates and incorrect room
来自 Scubababybear Waterford, NY
I reserved a king suite and was given a handicapped queen suite but charged the price for a king suite. Have been unable to get this corrected to be billed at the correct rate. Staff both in the evening and in the morning when we checked out were disinterested or curt and didn't acknowledge any type of IHG rewards. Receipt not given at checkout.
The bed in the room was extremely soft and uncomfortable. There was only one nightstand, which made it very difficult for charging devices.
客户化身
已发布 2025年5月2日
Hi Scubababybear,
Thank you for choosing our Candlewood Suites East Syracuse Carrier Circle and for sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Silver Elite members.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about what happened. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Sweetwater, Tennessee Hotel The stylish new Holiday Inn Express Hotel & Suites Sweetwater, Tennessee, is the ideal place to Stay Smart. Business travelers and family vacationers will enjoy well-appointed guestrooms and suites, friendly service, quality amenities, and a convenient location. This hotel is where warm hospitality and exceptional service will make you feel right at home. Hotel near Popular Attractions We are located within minutes from the largest underground lake, The Lost Sea. Purdy’s Petting Zoo offers children and young hearted a fun time with gem mining. See recreational areas such as Watts Barr Lake and Duck Park. See Cherohala Skyway for a fall color ride through the mountains to see leaves change color. Come ride the Tail of the Dragon if you dare, also known as US Highway 129. Hotel Services Experience modern lifestyle amenities for business and leisure with complimentary Express Start Hot Breakfast Bar, Fitness Center, Business Center, meeting space and high-speed wireless Internet. Remember to take a relaxing swim in our indoor heated pool, or treat yourself to goodies from our sundry shop after a long day. Hotel Accommodations Enjoy comfortable guestrooms featuring cozy beds with ample pillows, complimentary high-speed wireless Internet and large flat screen TV’s.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Property in disrepair
来自 pop5646 Alabama
Long time IHG customer and this was the worst experience ever. The entire facility is in a state of disrepair.
客户化身
已发布 2025年5月2日
Hi pop5646,
Thank you for staying at the Holiday Inn Express & Suites Sweetwater. We appreciate having you as one of our IHG One Rewards Platinum Elite members.
At Holiday Inn Express, we deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Let our hotel in Temecula California be your preferred destination! The Holiday Inn Express Temecula is a fantastic destination for anyone visiting the area. Located just off the 15 freeway, it's less than 6 miles from the beautiful Temecula Wine Country, where you can enjoy nearly 50 wineries nestled in the hills with friends, food, and of course, wine. If you're looking for more to do, head down to historic Old Town Temecula, where you'll find unique shops, restaurants, and entertainment. At the hotel, you'll enjoy free Wi-Fi, parking, and a hot breakfast. The fitness room is open 24 hours, and there's an outdoor pool and Jacuzzi where you can unwind after a long day. Each room is equipped with a microwave, mini fridge, Keurig coffee maker, TV, hair dryer, iron, and ironing board.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Poor stay
来自 Not available Not available
I am already and still upset about the situation and prefer not to continue talking about it so let’s drop it.
客户化身
已发布 2025年5月2日
Hi Valued Guest,
Thank you for staying at the Holiday Inn Express Temecula. We appreciate having you as one of our IHG One Rewards members.
We continue to push the boundaries of simplicity and friendly and responsive service when you need it. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
大阪难波假日酒店位于大阪市内最有活力的”南部区域”的中心 地铁,南海本线,近铁奈良线,JR线等各”难波车站”都在附近,可以说是关西国际机场的大门口 想要享受大阪美食的话, 可到离酒店步行20秒的”道顿堀” 数百家的饮食店贯连一带, 不只可以享用到大阪有名的章鱼烧和大阪烧, 就连美食通也拍案叫绝的高级料理也涵盖在内. 会动的螃蟹及河豚的招牌, 充满独创性的的霓虹灯, 拍照景点多不胜数. 还有被比喻成”大阪之厨房”的「黑门市场」, 离酒店步行5分钟就到. 想要购物的话, 肯定就离不开”心斋桥” 各高级服装店优雅地并排一列的「心斋桥筋商店街」,无论是白天或是晚上都是很热闹 . 附近的美国村更是大阪年轻人的潮流圣地. 除此之外, 还有大阪城, 环球影城, 世界最大级的水族馆「海遊馆」等, 都可以很简单地去到. 精疲力尽时,酒店里设计时尚而宽敞(20-25㎡)的房间内,或到意大利餐厅「Barkt」的露天座位,享受放松的时刻。能对应多国语言的服务员,将会以友善及温柔的笑容来迎接所有的住客,并且与住客一起打造在大阪之旅的美好回忆。
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Room size
来自 RDIM Osaka Namba Japan
The room is smaller than advertised and is misleading on the website, bathroom also smelled like urine
客户化身
已发布 2025年5月2日
Hi RDIM,
Thank you for staying at the Holiday Inn Osaka Namba. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
When you visit Sacramento, you'll find everything you need at our newly renovated hotel. The Sacramento International Airport is only 4.5 miles away, which makes us the closest hotel. Our free, Airport Shuttle service (based on availability) is just one of the great perks we offer our guests. Corporate guests love our great location just off I-5, between downtown Sacramento and the Sacramento Airport, because our hotel's location makes it easy to avoid traffic and get to business meetings on-time, especially if they're at the Convention Center, just seven miles away. In addition, we have a 24-hour Business Center with copy, fax, and print services, as well as free Wi-Fi access. Leisure guests can visit everything from the Sleep Train Arena and Discovery Park to the Sacramento Zoo and the Sacramento Railroad Museum - all less than eight miles away. And when visiting Sacramento, California, our hotel's guests are encouraged to discover the history of Old Town Sacramento and everything else California's state capital has to offer. When you're staying at our hotel near the Sacramento Airport, you'll not only enjoy easy access to this beautiful city but unexpected amenities and excellent service. We offer 100 well-appointed rooms that are an oasis of comfort. There is a lovely outdoor, heated pool and spa and a well-equipped Fitness Center. Make the smart choice in Sacramento, California by choosing our hotel.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
No hot water
来自 Mbet Anderson, ca
My preferred choice is a room on the top floor but they didn’t have any ready due to lack of staff. I told the sweet girl at the front that we would take whatever was available which was a mistake. Our room had room temperature water in the shower at best and the water did not drain, when we called to ask for a room change they didn’t have anything to give us.
客户化身
已发布 2025年5月2日
Hi Mbet,
Thank you for staying at the Holiday Inn Express & Suites Sacramento Airport Natomas. We appreciate having you as one of our IHG One Rewards Diamond Elite members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Holiday Inn Little Rock Airport Conference Center – Your Gateway to Little Rock Adventure! Just 1 mile from Little Rock airport, our hotel offers comfort, convenience, and excitement. Discover Little Rock's pulse within 10 minutes – near Downtown, and The River Market Entertainment District. Explore cultural gems like the Museum of Discovery (4.1 mi), William J. Clinton Library and Museum (4 mi), and Little Rock Central High School National Historic Site (7.3 mi). Our commitment goes beyond location. Unwind in our 201 guest rooms, designed for utmost comfort. The expansive convention center provides 40,000 sq. ft. of flexible meeting space. Enjoy a dip in the outdoor pool, stay connected with complimentary high-speed internet, and utilize the 24-hour business center. Indulge at A/V8 Cafe for an exquisite breakfast buffet or Boston's Restaurant & Sports Bar for Lunch or Dinner . Experience seamless travel with our complimentary shuttle to/from Little Rock National Airport. Conveniently located off I-440, connecting I-30, I-40, and 67/167, our hotel ensures easy access. We take pride in consistently delivering exceptional experiences. Your journey to this exciting destination starts at the Holiday Inn Little Rock Airport Conference Center – where hospitality meets adventure. Book your stay now and let us turn your moments into lasting memories.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
It not terrible but not a place I recommend
来自 Mac10
Staff was great! Restaurant in hotel was not good. Property needs a serious makeover.
客户化身
已发布 2025年5月2日
Hi Mac10,
Thank you for staying at the Holiday Inn Little Rock-Airport-Conference Center. We appreciate having you as one of our IHG One Rewards Platinum Elite members.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Staybridge Suites San Antonio Airport. We are thrilled to have you here at our convenient and comfortable location near the San Antonio Airport. Whether you're visiting for business or leisure, our dedicated team is here to ensure your stay is exceptional. Relax in our spacious suites, take advantage of our complimentary breakfast, and enjoy our unique amenities designed to make you feel right at home. Explore the vibrant city of San Antonio, and rest assured that you have a cozy retreat to return to at the end of the day. Thank you for choosing Staybridge Suites San Antonio Airport. We look forward to making your stay unforgettable.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Enough room and clean
来自 Wilson Mississippi
Walking in the hallways it's hot, first room I was in the ac only worked in the living room and not the bedroom. The second room the ac worked in both rooms but never got below 72°
客户化身
已发布 2025年5月2日
Hi Wilson,
Thank you for staying at the Staybridge Suites San Antonio-Airport. We appreciate having you as one of our IHG One Rewards members.
We provide an upscale extended stay experience that is high in quality and convenience at a reasonable price for our guests. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and I am confident they will take immediate action to address the situation and make necessary improvements.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
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Corporate 的故事
 
Corporate 尚未提交任何故事。
 
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