We book with IHG everywhere we stay/travel. Mainly, Holiday Inn Express. So, I was very disappointed with this property. The rooms are outdated. There were no USB ports to charge electronic devices. The front TV was damaged. Apparently, we had a newly renovated room. They were also still doing construction. So, my wife and I were woken up early Sunday morning to drilling and banging construction. We are Gold members. Our status wasn’t recognized upon checking in. So, it was bad from the jump.
Won’t allow to change from excellent to mild rating.