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    February 14, 2017
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    April 24, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
Welcome to the Holiday Inn Express and Suites Albany Airport - Wolf Road Nestled in the center of Albany County and located on Wolf Road we are near the crossroads of I 87 and I 90, minutes from Albany International Airport, and located directly across from Colonie Center Mall. Our proximity to many corporate locations, including Downtown Albany, General Electric and the New York State Campus, is ideal for business travelers. We are just a short drive from all the major colleges in the area including SUNY Albany, College for Nanoscale Science and Engineering, Siena and Union Colleges. We are close to top attractions including the New York State Capitol, Empire State Plaza featuring the New York State Museum, The Palace Theater, MVP Arena, Saratoga Casino & Race Track, Proctors Theater and Rivers Casino. Shopping and entertainment are minutes away at Colonie Center Mall, Crossgates Mall and Stuyvesant Plaza. Hotel guests can enjoy our 100% smoke free hotel with spacious rooms, all with a small fridge and microwave. Some of our many amenities include an indoor pool, fitness and business centers, complimentary breakfast buffet. Don’t forget that parking and Wi-Fi are always free, as well as our airport shuttle, upon request only. The Sapphire Conference Center and Topaz Room feature 3,600 sq. ft. of flexible event space with a private entrance, free attendee parking and outside catering options available.
 
Overall
1 out of 5
1 out of 5
My stay
By Jong from New York
There should be someone who would continually check room cleanliness and sanitation including the sheets and covers. Breakfast experience was so poor we had to get to I hop to get food. This is not a 100% smoke free zone.
Keep improving
Customer avatar
Posted by
onJune 24, 2021
Dear Jong,
Thank you for choosing Holiday Inn Express Albany Airport - Wolf Road and for being one of our newest IHG Rewards member.
I would like to apologize for any inconvenience caused by the cleanliness in our room and your breakfast experience. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Newly-Renovated Kansas City Hotel's Locale Offers Something for Everyone If you're searching for Kansas City hotels with modern lodging, an unbeatable location and accommodating staff, look no further than the Holiday Inn Express® Legends Outlets hotel. Centrally located in the vibrant Village West district, the state's number one tourist attraction, and boasting ideal proximity to area businesses, this hotel is poised to offer you an unforgettable stay. In Kansas City, businesses like BNSF Railway Company and Pentair Inc are at your disposal. You can also host meetings at this hotel by booking one of the hotel's three meeting rooms, offering 1500 sq ft of meeting space. Vacationers can have the time of their lives with all the attractions of the Village West area at their fingertips. NASCAR fans can enjoy a thrilling race at the Kansas City Speedway. The hotel's location is also ideal for foodies who can walk to nearby restaurants, shoppers who want to explore the Legends Outlets Kansas City and for outdoors lovers to stock up with a trip to Cabela's. After a productive day of business meetings or a fun time at the Kansas City Speedway, this hotel's amenities will be waiting to cocoon you in comfort and convenience. Unwind and enjoy a soak in the whirlpool or swim a few laps in the indoor pool. You can surf the Web with the fast and free, wired and wireless Internet access, as well. "Stay You," and make reservations with us today.
 
Overall
1 out of 5
1 out of 5
Bad environment
By Bird
I have stayed for a few occasions it’s gotten worse.
Customer avatar
Posted by
onJune 24, 2021
Dear Bird,
Thank you for choosing Holiday Inn Express Kansas City - at the Legends and for being one of our IHG Rewards member since 2020.
I would like to apologize for any inconvenience caused by the service we offered. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Discover hassle-free travel convenience at the Holiday Inn & Suites Albuquerque Airport, minutes from the Albuquerque International Sunport. Our newly renovated hotel offers modern comforts and a central location ideal for business and leisure travelers. Relax in our accommodations featuring plush triple-sheeted bedding, free Wi-Fi, and amenities like K-cup coffee makers, microwaves, and mini-fridges. Enjoy a delicious cooked to order meal at our on-site restaurant, The Sunport Grille. Enjoy access to our indoor pool and 24-hour Fitness Center to stay refreshed and energized during your stay. During your stay, enjoy local restaurants serving up local New Mexican food and Native American food, and explore nearby attractions including Old Town Albuquerque, Sandia Peak Tramway, ABQ Zoo, ABQ Aquarium, the National Museum of Nuclear Science & History, and the University of New Mexico with ease. Stay conveniently near the Isleta Amphitheater, the Albuquerque Studios , the Albuquerque Convention Center. Host meetings or events in our multifunctional event spaces. Whether you're traveling with family or on government business, our hotel offers perks like our 'Kids Stay and Eat Free' breakfast option (11 years and younger). See our special packages to include breakfast with your next stay. Experience a seamless stay at the Holiday Inn & Suites Albuquerque Airport, where comfort and convenience are standard.
 
Overall
2 out of 5
2 out of 5
Worst Hotel this year
By Glenn from Springtown, TX
Reception treated me like a criminal because I left my face shield in Vegas. I cannot wear a mask due to health issues (I checked in a 1:00am, nobody was around).
Hotel is maze of corners (hate to be there in a fire).
Called and told Maintenance about the ac compressor whining, nobody acted like they cared. Kept me up all night.
Toilet is behind the door and looks like an afterthought.
Any thought about making the door open outward instead of inward.
Water heat need to be turned down. Razor felt like it burnt a hole in my face.
Customer avatar
Posted by
onJune 24, 2021
Dear Glenn,
Thank you for choosing Holiday Inn Albuquerque Airport, for being an IHG Rewards member since 2002 and for attaining Spire Elite status.
I would like to apologize for not meeting your expectations regarding the service of our staff and noise from the air conditioning. We strive to make each stay as pleasant and comfortable as possible. Be assured that I will use your comments to coach our team in order to provide a better experience in the future. Despite our shortcomings, I am happy to see that the cleanliness of our hotel was still appreciated.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments!
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Marshfield, Wisconsin offers small city charm with Midwestern hospitality. The Holiday Inn® Hotel & Conference Center Marshfield is a place where you can relax and take a break from your daily routine. Located just 1 mile from the Marshfield Healthcare Center. Our Marshfield hotel offers a perfect destination while on vacation, traveling on business or planning a meeting or event. The hotel’s idyllic location, 45 minutes from Central Wisconsin Regional Airport (CWA) and 3 miles from Nelson Jameson and Felker Brothers provides the perfect location for corporate and weary business travelers. The hotel is located less than 5 miles from attractions like Jurustic Park, an elaborate display of dinosaur sculptures, the world’s largest Round Barn, which is 150 feet in diameter and Wildwood Zoo’s 60 acres which are home to hundreds of exotic animals, making it the perfect destination for your family vacation With an abundance of meeting room facilities, this is a great venue for meetings and events. Flexible function space make this the best choice for a memorable meeting or event.
 
Overall
2 out of 5
2 out of 5
8018C1
By Arcburn from Bella Vista, AR
Throughout the night there was an annoying noise coming from the adjoining room. The noise sounded mechanical in nature but could not be identified and resulted in disturbing my sleep. I notified the staff during check out and they made a note of it.
Customer avatar
Posted by
onJune 24, 2021
Dear Arcburn,
Thank you for choosing Holiday Inn Conference Ctr Marshfield, for being an IHG Rewards member since 2009 and for attaining Spire Elite status.
I am very happy that the service of our staff and the cleanliness in our hotel met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about the sleeping quality in our room due to the noise from your adjoining room, please be assured that we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
St. Louis Holiday Inn Express® hotel is near the Barnes Jewish Hospital. Enjoy your stay at Holiday Inn Express® St. Louis Central West End. Whether traveling for business or a visit to experience the community, this highly recommended, midtown, St. Louis hotel provides premium guest amenities, excellent service, and convenient access to dining and local attractions. We are confident you will enjoy staying at our smoke-free, historic hotel as it is less than a mile away from the nationally known St. Louis Forest Park. Surrounded by a historic and among 10 best places to live. The neighborhood includes the renowned Barnes Jewish Hospital and Washington University Medical Center. After a short trip, situated nearly just 11 miles from the St. Louis Lambert Airport, relax inside the comforts of our newly renovated hotel rooms, and visit local attractions including St. Louis Zoo, St. Louis Science Center, World Chess Hall of Fame and the St. Louis Gateway Arch monument. Hotel accommodations are well suited to most business travelers as we are located near AT&T, Ab-InBev, St. Louis University, Washington University & the Cortex business district. Grab & Go Breakfast is on us to start your day and stay on track with our 24-hour Fitness Center. Experience a memorable stay in this historic Central West End landmark. Make your reservations today at the Holiday Inn Express® Central West End.
 
Overall
3 out of 5
3 out of 5
Bad timing for a review!!! Remodeling!!!
By Beebe from Ksnsas
This is a very nice property! We have loved staying here. We had no idea this was going on. The main entrance was closed — had to check/in in a hallway. No good way to unload a car. Breakfast was served in a room. The employees were trying, but their situation to please everyone was impossible. The remodel will really be nice, but I was disappointed this time.
Customer avatar
Posted by
onJune 24, 2021
Dear Rose,
Thank you for choosing Holiday Inn Express St Louis - Central West End, for being an IHG Rewards member since 1997 and for attaining Platinum Elite status.
I am very happy that the comfort and cleanliness of our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about our entrance being closed and the variety of our breakfast choices, please be assured that we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Three Rivers Hotel's Accommodations are Top-Notch Welcome to the Holiday Inn Express® hotel in Three Rivers! Lodging with us means that you are conveniently located right off US Highway 131 and only 15 miles north of Interstate 80-90. In addition, our sleek and modern interior and cozy amenities will have you feeling right at home, making for an unforgettable experience. Among hotels in Three Rivers, MI, we provide top-quality amenities for business guests, including a meeting space that can accommodate up to 20 people and complimentary high-speed, wireless Internet access throughout the entire hotel. Companies such as American Axle, Armstrong International, Three Rivers Health, and International Paper are also within minutes of our hotel's location. Visiting Three Rivers, MI allows leisure guests to experience a variety of outdoor attractions, such as picturesque wineries, bountiful orchards and the beautiful Indiana Amish country . Additionally, guests can spend the afternoon skiing at Swiss Valley Ski Area or playing the challenging greens at Pineview Golf Course. While lodging with us, feel free to take advantage of amenities like the indoor, heated pool and a well-equipped fitness center during your free time. Additionally, the complimentary Express Start Breakfast Bar's hot items, such as sausage, bacon, scrambled eggs and signature cinnamon rolls, provides a perfect start to every day you stay with us.
 
Overall
1 out of 5
1 out of 5
Smokers delight
By Tone from MI
First room smelled like the prior occupant chain smoked in the room. They were able to move us to another room, but the second room also smelled like cigarettes (not nearly as bad as the first). The bathroom sink leaked on the floor when used. Both the couch and chair in the second room had white stains on them - hard not to assume what that was from. First and last time we will stay at the 3 rivers holiday inn. I'll drive longer and stay in a much nicer hotel for the same price, or less.
Customer avatar
Posted by
onJune 24, 2021
Dear Tone,
Thank you for choosing Holiday Inn Express Three Rivers and for being our IHG Rewards member since 2018.
I would like to apologize for any inconvenience caused by the maintenance, the cleanliness and the smell of smoke in our room. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express and Suites Red Bluff Our hotel is the newest modern hotel in the Mount Shasta region. Our beautiful 100% nonsmoking hotel is conveniently located off I-5 and within minutes of natural attractions, downtown, popular points of interest as well as a variety of shops and restaurants. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring fresh pancakes and many morning favorites, indoor pool, whirlpool, business center, fitness area, wired and wireless high-speed internet access. Located in beautiful Northern California and nestled at the base of the Sierra Nevada Mountains , we are centrally located between Redding, Sacramento, Chico, Lassen Volcanic National Park, Lake Tahoe, Reno, Redwood National Park and the Shasta National Forest . Our location places give you a short distance from popular area casinos such as Win-River and Rolling Hills Casino . Outdoor enthusiast will appreciate the Sacramento River as well as the abundance of recreational activities that are available, such as skiing, hiking, boating, salmon fishing, camping and biking. We are confident that your stay in Red Bluff will be a pleasant experience, so “Stay Smart®!”
 
Overall
3 out of 5
3 out of 5
layover
By Tmb9 from Tacoma WA
Our stay was good enough for a short stay. Would not stay more than 1 night. Breakfast experience was awful-gal had no interest in being there to help and seemed very annoyed if asked a question.
Customer avatar
Posted by
onJune 24, 2021
Dear Tmb9,
Thank you for choosing Holiday Inn Express Red Bluff-South Redding Area, for being an IHG Rewards member since 2012 and for attaining Platinum Elite status.
I would like to apologize for not meeting your expectations regarding your experience at the breakfast. We strive to make each stay as pleasant and comfortable as possible. Be assured that I will use your comments to coach our team in order to provide a better experience in the future. Despite our shortcomings, I am happy to see that the service of our staff was still appreciated.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments!
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Discover the modern architecture and sleek interior of Crowne Plaza® Phoenix Airport – PHX, where comfort and convenience blend with exceptional service. Along the METRO Light Rail, and with a free 24-hour airport shuttle, we offer stress-free travel and easy access to downtown Phoenix, Cityscape, and Tempe Mill Avenue Entertainment District. Near companies like Honeywell, State Farm, and Arizona State University, plus 24-hour Business Center and free Wi-Fi make us ideal for corporate travelers. Plus, we feature 15,000 square feet with 12 distinct event spaces for up to 500 guests, making us ideal for business meetings and social gatherings. Enjoy our full-service amenities like our Southwestern restaurants and lounge, fitness center, and outdoor heated pool with whirlpool. At the end of the day, unwind in spacious guest rooms with signature bedding and premium amenities. We are your gateway to a perfect Phoenix stay.
 
Overall
3 out of 5
3 out of 5
Convenient for air travelers
By Frank from Kailua Kona, HI
We had a layover in Phoenix and the Crowne Plaza was extremely convenient with timely shuttle service to and from the airport. Timely checkin service and comfortable rooms.
Customer avatar
Posted by
onJune 24, 2021
Dear Frank,
Thank you for sharing your impressions of your recent stay with us and for being one of our newest IHG Rewards members.
I am very happy that the location of our hotel, our rooms and our service met your expectations. We strive to provide the best possible service and experience, and it is always great to hear from our valued guests on how we are doing. Once again, thank you for choosing to stay with us.
We would be delighted if you visit us again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Crowne Plaza Hotels & Resorts Felbridge - Gatwick
Crowne Plaza Hotels & Resorts Felbridge - Gatwick
A plush hotel in West Sussex with stunning gardens, a luxury Spa, meeting rooms, bar, restaurant and more! Unwind after work in the gym, sauna and pool at the Chakra Spa , Then head to the The Bay Tree Restaurant to dine on an electric range of dishes and some traditional favourites. Chic hotel rooms have premium bedding, free Wi-Fi and flat-screen TVs, and our Sleep Advantage programme offers premium bedding and Quiet Zones to help you rest. For business, we have 8 luxurious function rooms , and there is a breakout area and terrace for a rest between meetings. Our Crowne Plaza Meetings Team can help with any requests. Our hotel makes an amazing wedding venue too! The luxurious Crowne Plaza Felbridge-Gatwick hotel is within easy reach of the M23 and M25 motorways. Nearby East Grinstead station offers direct trains to London . If you are catching a flight, London Gatwick Airport (LGW) is close by. From the high weald , the South Downs National Park the scenery in this region is breath taking. Step back in time at Chartwell House or watch a jousting match at the beautifully preserved Hever Castle 25 minutes away by car. There is fun for all ages at nearby Tulley’s Farm .
 
Overall
3 out of 5
3 out of 5
Average experience
By Christina51 from Crawley
Average experience. Pool/sauna was not in use due to boiler broken. Not much to do. Breakfast was tasteless. Scrambled eggs was powdery and tasteless. Juice was cheap and tasteless.
Customer avatar
Posted by
onJune 24, 2021
Dear Christina51,

Thank you for sharing your impressions of your recent stay with us and for being our IHG Rewards member since 2018.

I am very happy that the service of our staff and the cleanliness as well as the comfort of our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about our breakfast and that our pool was closed, please be assured that we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Kemah (NEAR BOARDWALK)
Holiday Inn Kemah (NEAR BOARDWALK)
Holiday Inn Kemah is here to accommodate your business stay and our leisure guest - Located on Galveston Bay, where a constant breeze makes the easy walk comfortable, to several of our wonderful local restaurants with a wide variety of cuisine & loads of entertainment for all ages. Whether you stay with us for work or play, our wonderful friendly service and awesome location are the best way to enjoy your stay in Kemah, Texas. Come see us!
 
Overall
3 out of 5
3 out of 5
No food or bar
By trkyhntr28 from Jonesboro, AR
Beware. No food or bar. Major construction and remodel going on
Customer avatar
Posted by
onJune 24, 2021
Dear trkyhntr28,
Thank you for choosing Holiday Inn Kemah, for being an IHG Rewards member since 2006 and for attaining Spire Elite status.
I would like to apologize that our restaurant was closed and that we had an ongoing construction. We strive to make each stay as pleasant and comfortable as possible. Be assured that I will use your comments to coach our team in order to provide a better experience in the future. Despite our shortcomings, I am happy to see that the service of our and the cleanliness in our hotel staff was still appreciated.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments!
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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