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    February 14, 2017
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    April 28, 2025
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Corporate's Reviews
 
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Corporate's Review Comments
 
A refined modern hotel in a parkland setting near central Belfast. With stylish dining, complimentary car parking, and an indoor pool. Crowne Plaza Belfast is nestled in the heart of the Lagan Valley Regional Park with a wealth of walks, parks and cycle paths, with the hotel's children's play room making it ideal for family breaks. Business travellers and leisure guests like the location, just 15 minutes drive from city centre, convenient to Titanic Belfast and city centre shopping also convenient to the main road network. Both city airports are a half hour drive and Dublin is 2 hours by car. Offering 21 meeting rooms from the Boardroom up to the 900 seated Ballroom, Crowne Plaza Belfast is the region's premier conference hotel. Modern and contemporary rooms at Crowne Plaza Belfast feature air conditioning, a flat-screen TV and free Wi-Fi. Executive rooms benefit from access to the Club Lounge with complimentary snacks, hot drinks, soft drinks, continental breakfast and limited alcoholic beverages in the evening. The Green Room is the signature restaurant at Crowne Plaza Belfast offering a seasonal menu. Authentic Indian cuisine is available at the hotel and The RiverBar Lounge & Bistro, offers relaxed and family friendly all day dining. Guests have full access to the hotel health club with gym, 20-m swimming pool - (Highly recommended to book to avoid disappointment) sauna and steam room.
 
Overall
3 out of 5
3 out of 5
Food was amazing in river bar
By Leon from Rostrevor
Lovely hotel but lack of communication regarding booking pool is a massive let down especially when you book for that reason of using it.
Customer avatar
Posted by
onAugust 22, 2021
Dear Leon,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay because of the communication about your booking. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. In the midst of the inconvenience, I am glad to know that the comfort and cleanliness of our room was still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Fun Abounds for Our Johnson City, TN Hotel's Guests In Johnson City, TN, nature meets small-town charm to create a unique and fascinating place filled with both cultural and outdoor activities. The Holiday Inn® Johnson City hotel is located in the heart of the city, just off I-26, providing easy access to the area's attractions. Whether you're just passing through or here to see the sights of the greater Tri Cities area or Johnson City, our hotel's the perfect place to stay. Downtown you'll find the Hands On! Museum, great shopping and delicious food. The Bristol Motor Speedway and Cherokee National Forest are nearby . Since our hotel's in Johnson City, TN, we're ideal for corporate travelers. Our location is near Johnson City Medical Center, as well as Siemens, ETSU, Nuclear Fuels and American Water Heater. If you need to host an event, our 11,000-sq-ft meeting space is ready to make it a success! We even provide a Business Center with printing, copying and free Wi-Fi access to help you work faster. No other hotel in the Tri Cities area can match our great facilities. We're the largest pet-friendly hotel around and we have an outdoor pool. Our Fitness Center is great for relieving stress, and afterward you can join us at Reflections Restaurant & Lounge, which serves American cuisine daily. With smiling staff, clean rooms and plenty of space, our Johnson City hotel welcomes you!
 
Overall
1 out of 5
1 out of 5
Not best experience
By No name
Nice place just need some modifications with rules. Allow check in when told u can check in. It was supposed to be 3 according to our contract
Customer avatar
Posted by
onAugust 23, 2021
Dear valued guest,
I appreciate you for sharing your review about your recent stay, and thank you for being our IHG Rewards member since 2016.
I am very sorry that you did not experience an exemplary hotel stay due to your check in experience. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the comfort and cleanliness of our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Hotel in Vernon with Indoor Pool and Free Hot Breakfast Of the hotels in Vernon BC, the Holiday Inn Express Hotel & Suites Vernon is the perfect blend of value and convenient location. We are located 2.4km from downtown Vernon within walking distance of the Lake City Casino and Village Green Shopping Centre and near the Okanagan Valley surrounded by the Swan, Kalamalka and Okanagan lakes. At our hotel in Vernon, you'll be near attractions like the O'Keefe Ranch, Silver Star Mountain Ski Village, Sparkling Hill Spa, Atlantis Waterslides and a wide variety of Golf Courses located within 20 minutes of the hotel. When you're looking for Vernon accommodations, the Holiday Inn Express Hotel & Suites Vernon leads other hotels in amenities with our heated indoor swimming pool, Jacuzzi, fitness centre and coin-operated guest laundry . If you are a corporate traveler looking for hotels in Vernon, you need look no further. This Holiday Inn Express provides you with two meeting rooms , 24-hour business centre and free high-speed internet access throughout the hotel. We also offer two electric vehicle charging stations. Most vehicles may be charged within 1 and a half to 3 hours. We invite you to stay with us at the Holiday Inn Express Hotel & Suites in Vernon, BC where you can enjoy starting your day with our free hot Express Start breakfast . ”Stay Smart”, stay Holiday Inn Express!
 
Overall
2 out of 5
2 out of 5
It was ok
By Z06112015 from Calgary
Location is good, very close to malls and resto. Rooms are clean but small. Food isnt great. Not many options. Dry eggs, burnt sausage, and tiny pancakes. Very congested dining area.
Customer avatar
Posted by
onAugust 23, 2021
Dear Z06112015,
I appreciate you for sharing your review about your recent stay, and thank you for being our IHG Rewards member since 2018.
I am very sorry that you did not experience an exemplary hotel stay due to our food and the congested dining area. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the location of our hotel and the cleanliness of our room were still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Express Miami-Arpt Ctrl-Miami Springs
Holiday Inn Express Miami-Arpt Ctrl-Miami Springs
Holiday Inn Express Miami - Airport Ctrl - Miami Springs, FL. Welcome to sunny Miami where we sizzle to a tropical beat!!! Our hotel offers unique bed-and-breakfast style accommodations near Miami International Airport (MIA) set in a lovely residential area of Miami Springs with the friendliest staff in town just waiting to meet you and make your stay a memorable one! We offer a free shuttle service to and from Miami International Airport available upon request from 5 A.M. to 11 P.M. Now who is ready for a cruise as we are in Cruise Season and are the perfect pre and post hotel for your cruise vacation! Our port shuttle service with Doral Transportation & Tours can easily bring your party to the nearby Port of Miami and also pick you up when the ship arrives and bring your party directly to the airport or back to our hotel for a small fee of $10.00 per person each way. Just easily sign up at our reception desk and we will take care of the rest, our goal is to make your cruise vacation as easy and relaxing as possible! You will stay connected thanks to free high-speed, wireless Internet access. We also offer a 24-hour Business Center with print, fax and copy services and a computer. In addition, airline flight schools are minutes away, thanks to our hotel's location near Miami airport and we can bring you to and from your simulator training, then grab a bite to eat at 24 hour IHOP right next door.
 
Overall
2 out of 5
2 out of 5
Dingy and broke-down
By LisaP from New York
Upon arrival, one of our 2 rooms had a dead lizard in the closed light fixture. Housekeeping had made the beds with the top sheet on top of the comforter instead of in between the comforter and the bottom sheet. Hallway walls were grimy and moldings were caked in dust. Hallway carpets were dingy. This is by far the worst Holiday Inn I have ever stayed at, and if this had been my first IHG experience I would never stay at another IHG accommodation again. In addition, the only ice machine in the hotel is located on the 3rd floor, it is leaking, rusty and making strange noises.
Customer avatar
Posted by
onAugust 23, 2021
Dear LisaP,
Thank you for choosing Holiday Inn Express Miami-Arpt CTRL-Miami Springs and for being one of our newest IHG Rewards members.
I would like to apologize for any inconvenience caused by the cleanliness in our room, the maintenance of our hotel and the noise from the ice machine. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times.
I will use your comments to improve our guests' experience and hope to have the opportunity to welcome you again in the future.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Beautiful Hotel in the Heart of Hunt Valley, Timonium, Sparks and Towson areas. Conveniently located to I-83 at exit 20 A Hunt Valley; a short drive to Towson, Baltimore Inner Harbor, Timonium, and Sparks. Transportation services available. Silver Spring Restaurant next door. This state-of-the-art hotel features free high-speed Internet access, microwave and refrigerator, newly equipped Fitness Center, Business Center, and wireless internet access in all public areas. Points of Interests: Inner Harbor attractions: National Aquarium, Science Center, Harbor Place and Harbor East, home of Playoff Championship Baltimore Orioles at Camden Yards, and M&T Bank/Ravens Stadium; Superbowl XLVII Champions! Companies: McCormick, UPS, TeslaSolar/Textron, BD Diagnostic, Break Away, Century & EA Engineering, KCI, Millennium, PDP, PHH, Pii., PG, PSA, St. Paul Traveler’s, Teledyne, Tessco and Wittenbach. Hospitals: Greater Baltimore Medical CTR, St. Joseph’s, Johns Hopkins (Green Spring and Wolfe St. locations), Good Samaritan and Sinai. Universities: Towson, Goucher, Stevenson, Johns Hopkins, Loyola, Notre Dame and CCBC. Local Attractions: Hunt Valley Town Center, Oregon Ridge Park, Beaver Dam Swim Club, Padonia Club Park, Wineries; Boordy, Fiore, Dejon, Basignani; Historic Manner Tavern, Grand Masonic Lodge, and municipal golf courses. Stay Smart; Stay Holiday Inn Express Hunt Valley!
 
Overall
2 out of 5
2 out of 5
In need of an update
By MeghanC from Long Island, NY
The staff is doing the best that they can with an outdated, run down hotel. I felt more like we were staying at a budget motel than a National hotel chain. The rooms were musty / had a residual smoke smell. Both of our rooms were in the front of the hotel which faced the street. The noise was very loud because the windows were not double paned. While it the room was clean upon arrival, there was no housekeeping during our stay at all. Parking was VERY tight.
The front desk staff were friendly, welcoming and very accommodating and I know that the lack of daily housekeeping may be due to covid. I just wish this was communicated better upon booking and check in.
Customer avatar
Posted by
onAugust 23, 2021
Dear MeghanC,
I appreciate you for sharing your review about your recent stay, and thank you for being one of our newest IHG Rewards members.
I am very sorry that you did not experience an exemplary hotel stay due to the maintenance of our hotel and the musty smell in our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and the cleanliness of our room were still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Centrally located in the East Bay, Union City offering multiple transportation options just minutes from our front door. We are highly visible from Interstate 880 and The Holiday Inn Express Union City (San Jose) is adjacent to the AC Transit Terminal with connections to the Union City BART Station, offering transportation to Oakland & San Francisco International Airports. Within walking distance, you will find the Union City Landing Shopping & Entertainment Center and if you want to catch the latest release at Century 25 Union Landing or prefer thrill-seeking at iFLY Indoor Skydiving and then enjoy a meal at Texas Roadhouse Restaurant. We are also ideal for the corporate traveler. We are located less than six miles to the corporate Business Parks of Fremont, Newark & Hayward. Enjoy complimentary Wi-Fi, parking and our hot Express Start Breakfast bar. Need to get to the Silicon Valley or the Peninsula? We’re less than five miles to both the Dumbarton & San Mateo Bridges. Need to unwind and relax? We can suggest a nature hike at Coyote Hills Regional Trails or re-energize and sink into comfort every night at our on-site solar heated pool or steaming whirlpool. You can do it all while staying at the Holiday Inn Express Union City (San Jose).
 
Overall
2 out of 5
2 out of 5
No coffee
By Linedogg, 3232 from California
I understand that the Pandemic put a lot of stuff on hold. But at least put coffee out for guests that have to be at work before 6am. In The real world people get to work at 6am. Not some office geek that thinks the day starts at 9am. More consideration for guests that like the benefit of the free breakfast and coffee to start their day. Which is the back bone of your business
Customer avatar
Posted by
onAugust 23, 2021
Dear Visionrider 900,
I appreciate you for sharing your review about your recent stay, thank you for being our IHG Rewards member since 2020 and for attaining Spire Elite status.
I am very sorry that you did not experience an exemplary hotel stay due to our breakfast and that there was no coffee available. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness and comfort of our room were still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Just off US-41, the full-service Holiday Inn Marquette, renovated in 2019, blends modern amenities with the natural beauty of Michigan’s Upper Peninsula. Corporate guests enjoy our business center and free Wi-Fi, with U.P. Health Systems, U.P. Medical Center, and Northern Michigan University within two miles. Our six venues, including a picturesque courtyard, are perfect for meetings and events. Recharge in our fitness center and relax in the region's largest indoor pool, whirlpool, and ADA accessible sauna. Enjoy comfort food and drinks at My Place, our restaurant and bar. Named one of the top 25 US hiking cities by CNN, Marquette offers scenic trails with stunning vistas. Whether you like to boat, hike, or ski, your Upper Peninsula adventure begins with us.
 
Overall
2 out of 5
2 out of 5
BREAKFAST ISN’T EVEN INCLUDED?!?!
By Redwinger88 from Milwaukee, WI
This HI location is RIDICULOUSLY overpriced. There is nothing special about this hotel, yet you will pay outrageous prices. The rooms were fine and were clean, but I would expect for the price that there would be continental breakfast, the room would be amazing or there would be a view of Lake Superior. None of these are true. Do you want a super slow elevator ride? You’ve come to the right place! I’m not sure if the whole area has overpriced hotels, but I would suggest looking around and at least finding a place that provides breakfast or maybe an Air B
Customer avatar
Posted by
onAugust 23, 2021
Dear Redwinger88,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due to our elevator and that there was breakfast included in your stay. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness and the sleeping quality in our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Petersburg North- Fort Lee
Holiday Inn Petersburg North- Fort Lee
Stay Where Contemporary Hospitality Meets Thoughtful Amenities at the Holiday Inn Richmond Petersburg North Fort Lee! Located off I-95 at Exit 53 in Colonial Heights, we offer a convenient gateway to Petersburg, Hopewell, Prince George, Dinwiddie, Chester , as well as Fort Lee and Virginia State University . Surround yourself with a diverse range of attractions, from the thrills of Virginia Motorsports Park to the Petersburg National Battlefield and Pamplin Historical Park to the bargains at Southpark Mall . Even if you're in Petersburg Colonial Heights to enjoy the great outdoors, we want you to enjoy our great indoors as well. Savor tasty grill favorites and delightful ambiance in the Mixing Bowl Restaurant , or dine in the privacy of your room. Enjoy the solitude of elegant rooms, featuring stylish décor and the comforts of home. Stay current and connected with high-speed Internet access. Stock your refrigerator with snacks, drinks, and easy-to-prepare meals. Polish up tomorrow's presentation at your spacious work desk with ergonomic chair. Hosting an event? Select from over 6,000 square feet of event space, including 5 elegantly appointed meeting rooms. Trust our on-site event planners to design a flawless catered event. We're here, ready with all you need to make your trip to the Tri-Cities a success. We're the new Holiday Inn Richmond Petersburg North Ft Lee.
 
Overall
3 out of 5
3 out of 5
Review
By Mona
I already wrote a review on the previous pages. This shouldn’t be prompting me to write an additional one.
Customer avatar
Posted by
onAugust 23, 2021
Dear Mona,
I appreciate you for sharing your review about your recent stay, and thank you for being one of our newest IHG Rewards members.
I am very sorry that you did not experience an exemplary hotel stay due to the cleanliness of our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the sleeping quality in our room was still appreciated.

I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Express Harrisonburg
Holiday Inn Express Harrisonburg
Enjoy this Harrisonburg, VA Hotel's Perfect Location Nestled in the heart of the beautiful Shenandoah Valley, our hotel's location in Harrisonburg, VA is ideal for every traveler. The Holiday Inn Express Harrisonburg is just off I-81 on Route 11, bringing local businesses, attractions, and the beautiful James Madison University campus to our doorstep. Our attentive staff and excellent facilities cater to the needs of corporate travelers. Finish up paperwork in the business center using the print, copy and fax services or check email from your room using free Wi-Fi access. Companies like SYSCO, Walmart Distribution, Perdue, Tenneco and Pilgrims Pride are all near our hotel's property in Harrisonburg, VA. Our hotel's guests never run out of exciting things to do in the area. James Madison University always has events going on, from sports to concerts. Discover the variety of natural caverns, such as Luray Caverns and Grand Caverns . And, of course, the breathtaking sights of Shenandoah National Park await you along the historic Skyline Drive. Whether you're on vacation or business, every guest loves our award-winning quality and service. After a day in the Shenandoah Valley, the hotel's indoor, heated pool and whirlpool bring welcome relaxation. The fitness center helps you keep up your workout without missing a beat, and the hot, free Express Start breakfast bar prepares you to seize the day.
 
Overall
3 out of 5
3 out of 5
Covid economizing
By SC reviewer from NC
Although HIE’s remain our go to road stops, the economizing is evident at least here.
Fewer breakfast choices, less support staff and when considering staying here on our return, no points options.
As an example- seeing a used toothbrush on the floor of the elevator, pre made breakfast combos, no choice of coffee strengths nor the hot chocolate option. Small but niggling when for years, these were taken for granted.
Customer avatar
Posted by
onAugust 23, 2021
Dear grampsalot,

Thank you for sharing your impressions of your recent stay with us, for being our IHG Rewards member since 2015 and for attaining Spire Elite status.

I am very happy that the service of our staff and the cleanliness, as well as the comfort, in your room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about our breakfast options, please be assured that we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
Welcome to our Sioux Falls Southwest Hotel! Welcome to Sioux Falls, the largest city in South Dakota. With Sioux Falls being the retail and medical hub in our state, our hotel is located right where you want to be! With easy Interstate access off of I-29 and I-229, our hotel is not only easy to find but is minutes from the Empire Mall for your shopping experience. Corporate guests looking for hotels in Sioux Falls, SD need look no further than this Holiday Inn Express & Suites hotel which offers a state of the art business center, free fast high speed Internet, an expanded fitness facility with Precor equipment, and 900 square feet of meeting space. We are just a short drive from businesses like the Avera Heart Hospital and Corporate offices, Good Samaritan, Vance Thompson, Missouri River Energy Services, and Ophthalmology Limited. Families can enjoy a stress free trip when they stay with us in Sioux Falls, SD. At our hotel, we pride ourselves in providing you with a great location closest to the most popular attractions, including the Sertoma Butterfly House and Wild Water West Amusement Park, and Yankton Trails. Our hotel has a large pool area including a children's splash pool for our younger guests! Make your reservations today and enjoy our upscale hotel property during your next Sioux Falls visit! While here, check out Falls Park, our city's namesake!
 
Overall
3 out of 5
3 out of 5
Decent Hotel
By Jaz96
Price is a little much for the size of rooms. Staff is not the best and aren't really concerned about your problems.
Customer avatar
Posted by
onAugust 23, 2021
Dear Jaz96,

Thank you for sharing your impressions of your recent stay with us.

I am very happy that the cleanliness and comfort of our room met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about the service of our staff, please be assured that we will use your comments to coach our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience.

Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future.

Best Regards,

Ben W.
Case Manager
IHGService
0points
0of 0voted this comment as helpful.
 
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